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Proctor
&
Gamble
Presentation by:
Shubham
Agnihotri
Introduction
Global leader in branded
consumer goods
Two dozen brands worth $1
billion worldwide
Holds many category
defining brands
Brands
P&G has managed its
brands very well….
P&G
exploits
unmet
costumer
needs
Constant
innovation
in brands
Every brand for a specific
market segment
Ivory
How it was marketed?
Direct Marketing
Promotion on the basis
of Purity
Contests and
Merchandising
Tide
It was launched
directly without
market testing
Gave P&G a 2 year
lead over its
competitors
Pampers
Evolved out of P&G’s
experiments with paper
products
Manufactured efficiently
with low cost
Pampers.com – an online
community for mothers
was launched in 1999
Always
First global product of
P&G
Brought about the
introduction of winged
pads in 1985 and ultra-
thin pads in 1990
P&G pursued international expansion in the
1930’s and from 1945 to 1980 began to enter
markets in Latin America, Western Europe
and Japan.
P&G created many product
categories through innovation
Disposable Diapers
Liquid fabric softners
Fabric softner sheets
P&Gs Global Expansion in
1980s
P&G further expanded
through Acquisitions
Brands acquired in the 1980s
Crush International limited (1980)
Frostproof (1981)
Norwich Eaton Pharmaceuticals
Richardson-Vicks
P&G became U.S.’s top cosmetics
company by 1990
Acquisition of Gillette
in 2005 made P&G the
top consumer goods
company
Direct to Customer
Through Sponsorships
Through Celebrity endorsements
P&G’s Advertising
Strategy
Direct Customer Advertising was used for
Ivory, Crisco, Camay and Oxydol
Sponsored U.S. Olympic
Team for the 2010 Games
Sponsored Winter 2012
Games in Russia
Sponsored Summer 2016
Games in Brazil
Sponsored NFL
(National Football
League)
P&G has
always
valued R&D
P&G founded its first R&D division
in 1887
Developed many first time products
such as Crest toothpaste, Head &
Shoulders shampoo and Pampers
disposable diapers
Developed seven Global Business
Units based on product categories
P&G undertook the
Connect-and-Develop
campaign in 1999
Under Connect-and-Develop…
P&G partnered with outside
firms to develop new
products
Prepared the list of top 10 products
where innovation is possible
Established region wise
Connect-and-Develop
hubs
P&G has paid
special attention to
Design
Created new Design units
Developed P&G Design board
Clay Street Project – Top 200
executives are invited to HQ to
work on design
Incorporated Design innovation in
every component
P&G takes efforts towards
customer orientation and
understanding
Developed Faux homes and Stores to
obtain real market feel for employees
Lets costumers customize the
products
Does analysis of Return of
Marketing Investment
Carries out
Costumer
interviews to get
feedback
P&G has established itself as
world’s leading consumer goods
company
But it faces many challenges for
the future….
Continuous pressure to innovate
Decision regarding which brands
to retain and which to drop
And finally…
Keeping an eye on costs
THANK YOU
DISCLAIMER
Created by Shubham Agnihotri, IIT(BHU), Varanasi
during a marketing internship by Prof. Sameer Mathur, IIM
Lucknow.

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