Processes
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A business process is a series of steps carried out by participants within an organization to deliver a product or service. Processes are represented hierarchically and help organizations achieve goals. They identify important tasks, improve efficiency, establish communication, manage resources, prevent disruptions, and prioritize activities. The business process lifecycle involves defining goals, planning and mapping the process, assigning stakeholders, testing, implementing, monitoring results, and repeating as needed.
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Processes
- 1. A business process – is a series of activities executed within an organization to help deliver a product or service.
- 2. These activities are carried out in a form of steps which designate tasks assigned to participants. AND, Processes are built in hierarchical diagrams representing business’ daily operations – a view through which enterprises achieve their business goals and objectives. Some organisations perceive it as a strategy to achieve their competitive advantage.
- 3. Benefits of Business Processes • Identify important tasks needed to achieve the business goals. • Improve efficiency. • Establish communication between individuals, functions, and departments. • Manage the use of resources and maintain accountability. • Prevent unintended activities from disrupting daily operations. • Help prioritise which important activities to be carried out first.
- 4. Business Process Lifecycle Step 1: Define goals and objectives – states the purpose of the process. Step 2: Plan and map the process – Discusses the approaches required to achieve goals. Step 3: Set actions and assign stakeholders – identify the team and assign activities.
- 5. Business Process Lifecycle Step 4: Test the process – execute the process on minor terms to observe the performance. Step 5: Implement the process – Place the process on a real-time environment and train stakeholders. Step 6: Monitor results – Review the process and analyse patterns, document the process history. Step 7: Repeat – if the process achieves the goals and objectives, use it again in the future.