Principles in health and social care assignment

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Principles in
Health and
Social Care
Assignment

Principles in Health and Social Care Assignment
2
www.hndassignments.co.uk
Introduction
This report is prepared in concentration with Principles of health and social care. In this report
information regarding various principles that are to be followed in health and social care by the
care practitioners will be provided. Information regarding legal policies and procedures will also
be provided in this report. This will help the care practitioners to work more carefully and to treat
the care patients effectively. This report will help the care practitioners in understanding their
roles and responsibilities at workplace with the effect of which they will be able to work more
effectively at the workplace.

3
TASK 1
AC 1.1 In order to ensure that Mr. Bob is cared for in the residential care home, explain
how principles of support are applicable to his care.
Mr. Bob is suffering from the situation in which he requires support at a higher level. It is a
responsibility of people working in health and social care to support Mr. Bob and to help him in
fighting back with the issues he is facing in his day to day life. Mr. Bob is suffering from the
situation in which he requires love and support of the people as these types of activities will help
him in recovering from the dilemma.
There are certain set of principles available so as to take care of the patients coming for treatment
at health and social care workplace. Understanding these principles will help care practitioners to
provide better services to the patients coming for treatment:
Respect Individuality: It is necessary that every individual should be provided equal respect
and treated effectively. Service users should be provided privacy and space that are required by
them (Antiel, et. al., 2014). Request of the service users should be attended carefully by the care
practitioners.
Rights: It is necessary that the rights of service users should be considered by the care
practitioners. These duties are provided according to the GSCC Code of Practices for social
workers. Service users of health and social care workplace has right to know, has right to be
treated equally. Personal information of the service users should be kept confidential. It is
necessary that health and social care workplace should promote independence to the service
users while protecting them from danger (Hayes, 2014). Care practitioners should be accountable
for the quality. It is necessary that the quality service should be provided to the service users.
Privacy: Maintaining the privacy of information related with the service users is another aspect
that is necessary care practitioners. It is necessary that at the time when service users need to live
alone then they should be left alone in private.
In the case of Bob it is necessary that these principles should be followed as these aspects will
help Mr. Bob to cope up from the situation as he will be able to discover his importance in

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society with the effect of which he will star living happily (Thielke, et. al., 2012). This will help
Mr. Bob to cope up from the dilemma and will help him in recovering.
AC 1.3 Analyse benefits of using a person centred approach for Mr. Bob.
Person centred approach is the approach which focuses on developing a feeling of mutual
understanding and providing respect to the care patients by the care practitioners. This is the
approach in which organisation focus on the needs and wants of the care patients so that service
user could get emotionally attached with the workplace (Pastore, et. al., 2013). It is necessary
that health and social care workplace should sue person centred approach as this is the approach
with the help of which service users build a feeling of trust with the workplace and cooperate
with the care practitioners. There are several benefits attached with person centred approach that
will help Mr. Bob:
Providing respect to Mr. Bob will help in building self respect and his importance in public. This
kind of activity will help in relaxing Mr. Bob with the effect of which he will cooperate with the
staff members of health and social care workplace (Pastore, et. al., 2013).
Partnership and collaboration will help Mr. Bob to build trust with the care team who will
provide him the treatment. If Mr. Bob will build trust on care team then care team will be able to
provide treatment more effectively with the effect of which Mr. Bob will recover soon.
These kinds of activities are simple and are helpful for the patients like Mr. Bob, because it
ensures that the patient could feel relaxed and reduce its tensions. Patient like Mr. Bob should
not have the tension as it will hinder in the recovery process and will affect the health of the care
patient (Brown, et. al., 2016). Hence, it could be said that person centred approach will help Mr.
Bob in recovering from the dilemma he is facing.

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TASK 2
AC 1.2, AC 3.3 Outline the procedures for protecting clients, patients, and colleagues
from harm and evaluate the effectiveness on interpersonal working.
Being a senior staff member it is a responsibility of Mr. Arthur to protect the clients from any
kind of harm. In this case it is being analysed that not once Mr. Arthur has forgotten to provide
medicines at many at a time to his patients which a very irresponsible behaviour. Such kind of
behaviour could harm the patient and could lead to a serious issue. There are certain set
procedures that will help in protecting clients, patients, and colleagues from harm which should
be known by each and every care practitioner working in health and social care workplace. These
set procedures are:
Care practitioners should prepare a checklist of the patients that are to be care off. After that
make a round to every patient present on checklist and marking all the checkups will help in
ensuring that the care all required treatments are provided to the patient (Hancock, 2012).
Having a little conversation with the care patient will help in relaxing him and will help in
gaining more information regarding the health of a patient.

6
It is necessary that while switching the shift care practitioner leaving should provide all the
information to another member so that another person could effectively take care of the patients.
Interprofessional Working
Interprofessional working is the working in which people of different professions works
together. It is necessary for the care practitioners to work with the people of different profession
because it helps in managing the work more effectively (Brown, et. al., 2016). Dealing with the
patients of mental instability care practitioners requires the help of other people as these patients
requires special care and treatment. Working as team helps in ensuring that that people suffering
from mental instability could be treated effectively and care practitioners could help them in
recovering in more effective manner.
Care practitioners should provide training to other people present in health and social care
workplace on how to behave with the people facing mental issues. This type of activity will help
in making the workplace more comfortable for the care patients and in recovering them with the
dilemma they are facing (Pastore, et. al., 2013).

7
TASK 3
AC 1.4 From the case study, explain your understanding of ethical dilemmas/
conflicts that has risen in providing care and supporting Mrs Helen. Ensure you
comment on how health, safety and security maybe addressed.
The situation in which apparent conflict between moral imperatives creates is known as ethical
dilemma. It occurs if obeying someone would result in transgressing others. In the case of Mrs.
Helen blood transfusion and emergency surgery is necessary. It is a medical emergency and care
practitioners will have to do so but, on the other hand Mrs. Helen is refusing for such kind of
treatment as she is a Jehovah Witness. Her belief in Jehovah is stopping her for such kind of
treatment. It’s an emergency situation and blood transfusion is necessary in this situation. This is
a situation of ethical dilemma as if they will provide treatment to Mrs Helen then they will hurt
her values and beliefs which would be against Jehovah (Larsson, et. al., 2014). On the other hand

8
if they will not do blood transfusion then the life of Mrs Helen and the fetus would come into
danger. In this situation it is necessary that wise decision should be taken by the medical
practitioners as according to business ethics any care practitioner cannot hurt the values, beliefs,
culture and religion of any person.
For a care practitioner providing proper treatment to the care patient is one of the most important
aspects attached with his profession. Keeping the care patient safe and secure from anything that
could harm is a most necessary thing for a care practitioner. In this case care practitioners will
have to take permission from the guardian or family member of Mrs. Helen regarding blood
transfusion and with the permission of family member they can process out the treatment and
could save the life of both Mrs. Helen as well as Fetus (Thielke, et. al., 2012).

9
TASK 4
AC 2.1 Explain how you have implemented policies, legislation, regulations and
codes of practices in significance to your own work in health and social care.
It is necessary that all the rules and regulations, policies and legislations should be followed by
workplace. Doing so will help in smooth functioning of health and social care workplace.
Implementation of all the policies, legislations, regulations and codes will provide a direction to
workplace. People working in the organisation will work in a proper manner and will ensure all
the acre patients should be taken care of adequately. Further discussion will provide how
implementation of policies, legislation, regulations and codes of practices could be done:
According to Data Protection Act 1998, health and social care workplace will have to ensure that
information related with the patient as well as employees working in the organisation should be
kept confidential. It should not be shared with any unauthorised person. Access to the personal
information of employees and care patient should be hold only by an authorised person only
(Antiel, et. al., 2014).
Respecting the care patients and employees of workplace is another aspect. Health and social
care workplace should treat the employees equally and should provide all the services which
could protect them from any kind of harm.
Health and social care workplace should ensure that appropriate information must be shared by
the care practitioners to the care patients and treatment should be provided accordingly. Any
false information could lead to harm care patients which would result in affecting the image of
health and social care workplace.

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AC2.2, AC 2.3 Explain how local policies and procedures can be developed in
accordance with national and policies requirements and evaluate the impact of these
policies and procedures on organisational policy and practice.
Policies and procedures are prepared to maintain the decorum of the workplace. It is a
combination of basic decision, commitment and action made by the people who held authority.
Local policies are prepared by the internal authorities of the organisation to ensure that
workforce could be managed and all the ethical aspects should be followed by the people coming
to workplace (Weinberg, 2014). For a legal authority it is necessary that local policies should be
developed in accordance with national policy requirements as it increases the authenticity of the
policies and procedures that are to be followed and create a huge impact on the workforce.
Preparing the local policies according to the national policies reduces risk of uncertainties and
reduces the hindrance of any political or government authorities. There are certain government
policies and procedures following which will help in smooth functioning of the care homes. Like
contributing in the economy of the country will help the health and social care workplace
(Brown, et. al., 2016). Interest of the people should be protected by the care homes, health and
social care workplace should indulge in various welfare and social care activities. Health and
social care should work providing safety and security to the people attached with the workplace
AC 3.1 Explain the theories that accentuate health and social care practice.
There are certain theories that accentuate health and social care practices. A better understanding
could be developed by discussing various theories that would be helpful for health and social
care workplace.
Care practitioners will have to understand the Maslow’s theory of needs. This will help them in
framing a better understanding with the needs and wants of the people coming for their
treatment. Every care patient coming for treatment has certain set of needs and wants. Providing
treatment according to the needs and wants of the people will help them in recovering from the
problem they are facing (Weinberg, 2014). Maslow has divided needs of the people in hierarchy
and understanding the stage of the need will help in providing treatment accordingly.

11
For example: some of the care patients come health and social care workplace to feel safe and
secure, in this case care practitioners should work to fulfil the safety and security needs of the
people working at the workplace. Some of the people coming to health and social care workplace
needs love and care these types of people falls under love and belongingness stage. Care
practitioners working in health and social care should evaluate the needs and wants according to
the hierarchy provided by Maslow.
People suffering from mental issues need special treatment and so they require love of the care
practitioners. In this case health and social care authorities should give instructions to the
workforce that they should treat care patients with love and should provide the information they
are willing to know (Antiel, et. al., 2014).
Another theory that will help care practitioners is Erikson’s Eight Stage Model. According to
Erik Erikson there are eight stages of Psycho Social Crises. It is necessary for the care
practitioners taking care of the mental patients. Erikson has divided the crises according to the
age group. Care practitioners should analyse the age of a patient and should provide treatment
according to the age group in which he is falling. Care practitioners should try to resolve these
crisis as failure to overcome these crisis will affect the psychology of the patient which will
affect the psychosocial development of an individual.

12
(Saul, 2013)
Therefore, it could be evaluated the following these models care practitioners could understand
the mental state of the patient coming for the treatment and will be able to provide treatment
accordingly (Hayes, 2014).
AC 3.2 Analyse how social processes suchas isolationand exclusion, marginalisation
impact on users of health and social care services.
Social processes have a great impact on health and social care service users. There are several
social processes that are necessary to be taken care of by the care practitioners. These processes
are as follows:
Isolation is one of the aspects attached with social processes. People who have communicable
diseases are kept in different wards in health and social care workplace. Likewise people facing
mental issues are also being kept in separate wards due to which they feel isolated (Thielke, et.
al., 2012). It is necessary that health and social care practitioners should remain in touch with
such patients so that they could relax and feel comfortable in those wards.
Marginalisation is a potential form of discrimination because in this case person is treated
different from others or it could be said that he is not being treated normally. In such case social
processes could affect the image of health and social care workplace. It is necessary that every

13
care patient coming to health and social care workplace should be treated equally and should be
provided fair treatment as any inequality may lead to cause harm to the goodwill of the
workplace (Larsson, et. al., 2014).
Poverty is another aspect due to which people coming for the treatment in health and social care
workplace feels uncomfortable. People who are poor feel socially excluded and are treated
differently in health and social care. It is necessary that care practitioners should treat them
equally as they are human beings who should be provided proper treatment and benefits that a
normal care patient is being provided.

14

15
TASK 5
AC 4.1, AC 4.2 Create your portfolio based on your experience working in health
care sector, explain your role, responsibilities, accountabilities and duties when
working with those within and outside the health and social care workplace.
Evaluate own contribution to the development and implementation of health and
social care organisational policies.
Every individual working in health and social care workplace has certain set of roles and
responsibilities. It is necessary that he should understand those responsibilities and work
accordingly. Below is a portfolio of my roles and responsibilities that I think I should follow
while working at health and social care workplace.
Name CATALIN ION SOCOL
Job Title
Health and Social
Care Sector
My Role and
Responsibilities at
Work
My performance Objectives
(Strengths and weaknesses of
my contribution at work)
Personal and professional
development (KSA-knowledge,
skills and abilities)
Accountabilities
My Roles and
Responsibilities at
work:
My Accountability at
work:
My Duties at work:
It is necessary that I should treat
each and every care patient
equally.
It is necessary that I should
respect the values, beliefs and
culture of the care patients
coming to health and social care
workplace.
I am accountable to maintain the
dignity of the organisation
(Pastore, et. al., 2013). This will
help in sustaining at workplace.
Processing out the work
according to the requirements of
the workplace is necessary.
It is necessary that I should work
on my communication as it is
necessary to communicate
effectively with each and every
I understand the importance of
motivation at workplace and try to
motivate the people working in
health and social care workplace.
Monitoring people is also
important and I use to keep eye on
the staff members working at the
workplace.
Providing instructions regarding
the work process is equally
important. It is my duty to provide
training to the workforce so that
they could work more effectively
and could provide proper treatment
to the care patients.

16
patient coming to health and
social care workplace.
AC 4.3 In ensuring you meet practice requirements make recommendations to
develop on your own contribution.
Working in a health and social care workplace I have analysed various aspects that are required
so as to refine my work. It is required that I should work on these recommendations so that my
work at the workplace could be managed in more effective manner.
Name CATALIN ION SOCOL
Job Title
Health and Social Care Sector
My Role and Responsibilities at
Work
Areas of recommendation of my work (i.e. SWOT)
to ensure good practice.
My Roles and
Responsibilities at
work:
My Accountability at
work:
My Duties at work:
 I should promote equality at workplace. Being
a health care practitioner it is necessary that I
should remain unbiased and provide equal
treatment to each and every individual coming
for the services of health and social care
workplace.
 Avoiding discrimination is equally important. I
should work on this aspect and should ensure
that all the staff members working in health
and social care should avoid discrimination.
 Promoting independence is also necessary and
at the same time I should take care that any
kind of harm could be avoided at the
workplace. Needs of service users should not
be generalised by the health care practitioners.
Care practitioners should try to fulfil the needs
of service users (Brown, et. al., 2016).
 Maintaining confidentiality is one of the most
important aspects in health and social care
workplace. As a care patient I should
understand the complexity of maintaining
confidentiality and should ensure that personal
information of any care patient or workforce
should remain confidential. Only authorised
person should have the access to the
information related with client and workforce.

17
These are some of the necessary recommendations which are required to be worked upon by me.
These aspects will help in managing the work and will help in promoting healthy environment at
workplace (Hancock, 2012).
CONCLUSION
Understanding all the aspects indulge in report it could be concluded that every individual
working in health and social care should ensure that he should work fairly and should provide
proper treatment to the people coming for care services. It is necessary that care practitioner
should focus on various theories an provide treatment accordingly to care patients as these
theories will help in developing better understanding with the treatment that should be provided
to care patients. It could also be concluded that for a care practitioner, understanding own roles
and responsibilities is equally important and he should work to refine his skills and abilities. This
will help in providing better services to care patients coming for their treatment to health and
social care.

18
REFERENCES
 Antiel, R.M., James, K.M., Egginton, J.S., Sheeler, R.D., Liebow, M., Goold, S.D. &
Tilburt, J.C. 2014, "Specialty, Political Affiliation, and Perceived Social Responsibility
Are Associated with U.S. Physician Reactions to Health Care Reform Legislation",
Journal of General Internal Medicine,vol. 29, no. 2, pp. 399-403.
 Brown, P.R. & Calnan, M.W. 2016, "Chains of (dis)trust: exploring the underpinnings of
knowledge‐ sharing and quality care across mental health services", Sociology of Health
& Illness, vol. 38, no. 2, pp. 286-305.
 Brown, P.R. & Calnan, M.W. 2016, "Chains of (dis)trust: exploring the underpinnings of
knowledge‐ sharing and quality care across mental health services", Sociology of Health
& Illness, vol. 38, no. 2, pp. 286-305.
 Hancock, M.R. 1997;2012;, Principles of social work practice: a generic practice
approach, Haworth Press, New York.
 Hayes, D., Humphries, B. & Brown, C. 2014, Social Work, Immigration and Asylum:
Debates, Dilemmas and Ethical Issues for Social Work and Social Care Practice, 1st
American pbk. edn, Jessica Kingsley Publishers, GB
 Larsson, R., Ljungblad, C., Sandmark, H., Åkerlind, I., Akademin för hälsa, vård och
välfärd, Mälardalens högskola & Hälsa och välfärd 2014, "Workplace health promotion
and employee health in Swedish municipal social care organizations", Journal of Public
Health, vol. 22, no. 3, pp. 235-244.
 Pastore, A., Contacos-Sawyer, J. & Thomas, B. 2013, "How Marijuana Legislation Can
Affect Human Resource Policies in the Private Sector", Competition Forum, vol. 11, no.
2, pp. 154
 Thielke, S., Harniss, M., Thompson, H. & Patel, S. 2012, "Maslow's Hierarchy of Human
Needs and the Adoption of Health-Related Technologies for Older Adults", Ageing
International, vol. 37, no. 4, pp. 470.

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