Difference between Personnel Management HRM Assignment for service industry explains all elements related to HRM, HND provides 100% original Assignment

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Difference between
Personnel Management
and HRM Assignment

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Introduction
The present assignment deals with the difference between the human resource management and
the personnel management. In the first task, the difference between the two has been listed along
with the role of the line managers. The second task deals with the process of recruiting the
employees and list the various steps involved in it. The third task deals with the reward process
which is used to motivate the employees. The fourth task tells us the mechanism of the cessation
of the term of the employees.
Task 1
Understand the difference between personnel management and human resource
management
The present task gives us the understanding to the difference between the personnel management
and human resource management. The company which we have chosen for the present task is
Wal-Mart. Wal-Mart uses human resource management as the process of managing the human
resource.
1.1 Differentiate between personnel management and human resource management
Personnel management is termed as a non-dependent function of any organization while the
human resource management is thought to be the integral part of the working of any
organization. Human resource management has a very broad and large approach as it involves
the personnel as well as overall management which involves handling the team for training the
workers so the benefit and welfare of the entire organization. Training program also increase the
efficiency and effectiveness of the employees.

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Personnel management has the main objective of training the employees and motivating them by
using the external factors such as appraisal and rewards. This process increases the employee
satisfaction which in turn increases the performance of the employees. Human resource
management motivates the employees to increase their effectiveness in the workplace and
enhance the performance of the employees. Human resource management includes the
implementation of different strategies for improving the customer satisfaction which will
enhance the efficiency of the employees.
Personnel management involves the reaction of the employees based on the method of
management of the organization. It gives the feedbacks regarding the performance of the
employees and suggests the improvements whenever required. Human resource management is
the modern and the innovative approach of managing the workforce within the organization.
Human resource management involves making the strategies which would help in improving the
practices within the organization. (Alturkistani, 2015)
1.2 Assess the function of the human resource management in contributing to
organizational process
The primary function of the human resource management is to recruit, choose and train the
employees within the workplace. Human resource management involves choosing the correct
people, giving them the appropriate training and developing them. It helps the employees in
enhancing the potential of the employees and making the system which leads the way to the
success of the employees by motivating and increasing their morale.
So our chosen company Wal-Mart needs human resource management to manage the various
human resources in different departments of the company. To keep everything updated the
managers at the human resource gives different forms of training to the employees train them in
latest techniques and take care of the health and safety of the employees. The managers have
understood the fact the motivated employees are the key elements for the success and the growth
of the employees at Walmart. The managers at the human resource department provide the
employees with the continuous training for the development of the employees and providing
them with the appropriate appraisal and rewards.
Appraisal and rewards are very integral part of motivating the employees and hence the human
resource management. It helps Walmart to train the employees in the desired way to get the
desired success. Human resource management trains the employees and motivates them and
responsible for the success of the company. (Tarmac, 2016)

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1.3 Evaluate the role and responsibilities of line managers in human resource management
The major role and responsibility of the line managers is recruitment and management of the
employees. The big companies like Walmart have a Human Resource department which
manages all the employees. The line managers have the responsibilities of carrying out the daily
human resource work.
 Engagement of the employee: The main approach of the line managers is supervising
the employees and assisting them in their work. It is the duty of the line manager to create
the healthy environment at the workplace. It is the duty of the line managers to motivate
the employees and help build their personnel skills. It also encourages the employee to
strengthen their communication skills. Line managers also minimize the negative effect
of the performance of the employees. It is the duty of the employees to engage them in all
the practices of the organization. HR managers help in boosting the morale of the
employees.
 Appraisals and rewards: It is also among the important duties of the line managers to
arrange for appraisal and reward process of the employees. The performance of the
employees is accessed and rated according their performance. Line managers provide the
employees with the feedback in regard with the performance of the employees. Line
managers make a report of the feedback and present it to the employees in a very
understandable manner. It is the creditability of the line managers to enhance the
appraisal process.
 Discipline of the employees: It is the duty of the line managers to discipline the
employee and create a healthy environment within the workplace. The employees are
made answerable for their behavior by the line managers.
 Pay in accordance with the performance: In Wal-Mart the company has performance
related pay structure which is determined by the line manager for each employee. The
line managers develop a fair performance rating as set by the criteria of the company.
(MacDonald, 2016)

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1.4 Analyze the impact of the legal and regulatory framework on human resource
management
Legal and the regulatory framework of the human resource management protect the employees
from any kind of discrimination at the workplace. They get the standard salary for 40 hours a
week work, adequate money for overtime and defined minimum wage of the worker. It also
deals with the protection of pension rights of the employees. Walmart has excellent beneficial
schemes for the employees for their long term benefit. Walmart also ensures equal pay for both
and women. The different labor unions can be formed which ensures the rights to the employees.
Hygienic and healthy environment must be provided to the employees at the workplace. There
should be no unwanted sexual harassments or inappropriate conduct at the workplace. The
employee must maintain a strict code of conduct. (Christian, 2016)
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Task 2
Understand how to recruit employees
2.1 Analyze the reasons for human resource planning in organization
The main objective of the planning of the human resources is ensuring that the company has a
continuous line of candidates ready to give interview for the vacant places. This is important to
increase the productivity of the company. A long break between the exits of one employee and
joining of the other is the productivity of the company. Forecasting comes in play in deciding the
time gap between the recruitment of the employees. Hiring of the employees should be a fast
process to let the new employees start their work as soon as possible. The company like Walmart
also hires some employee in extra. Walmart is currently facing a high employee turnover as it

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cannot find the skilled employees. As an HR manager, it my prime duty to find deserving
candidates for the company. In the present scenario when the company needs a large number of
employees and the market is quiet rigid for the employees having the skills, and then it is the
duty of the HR manager to make these employees stay in the company.
The condition becomes difficult when the competitors start hiring the skilled employees. Already
the company is facing the employee turnover and now there are employees joining the rivals. At
this stage the company needs to increase the salary and the compensation provided to the
employees. This will make the old employees stay in the company and attract the new employees
to join the Walmart. (Mayhew, 2016)
2.2 Outline the stages involved in planning human resource requirements
Human resource is the department in which the company predicts the future of the company and
the business environment. It accesses the employees which ae required to perform the task in the
company. The steps involved in the identification of the goals of the company and the steps
involved in human resources requirements are as follows:
 Step 1: Make a complete plan and the model for the strategic planning of the human
resource requirements. Accessing the environmental factor involves analysis of the
external as well as the internal factor. After the deep analysis of the internal and external
factors has been done it gets easier to find the internal and external weakness and
strength. It includes the assessment of the inventories of the company and job profile of
the employees.
 Step 2: This steps involves the process of forecasting the requirement and the recruitment
of the human resource in the company. As the company presently is facing the employee
turnover this step is of ultimate importance. It also predicts the needs of the employee in
future. The needs are predicted both quantitatively and quantitatively. (Nayab, 2010)

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2.3 Compare the recruitment and selection process in two organization
The organizations consider by us for the current task is Walmart and Tesco.
 WALMART: in UK Walmart is the market leader. Walmart uses advertising, locally
present agencies and the recommendations from the other employees to hire the people.
Walmart chooses its employees through the telephonic interviews and then through a
personal interview where the question asked are:
o What are the life’s goal of the candidate
o What motivated them to apply for this post in the company
o If they could be anything in life then what it would be
o Details of their last four working organizations
After the interview the candidates are required to give a psychometric assessment and the
aptitude test. In Walmart it is the line manager who conducts the above interview and is
responsible for the hiring of the employees.
 TESCO: the core process of selection is similar to that of Walmart. Instead of the
telephonic interview here the candidates are required to give a video interview. At Tesco
a lot of attention is paid to the treatment of the employees. All the candidates are treated
equally. Here the employees are chosen with different personality and skills. Here the
employees are hired depending upon their skills and experience. (Rajeev, 2008)

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2.4 Evaluate the effectiveness of the recruitment and selection techniques in two
organizations
Human resource planning is the crucial part of any organization if they want to grow in future
and meet the demands of their employees. It is the process of training the already existing
employees and to attract the new staff members to fill the vacant positions in the company.
So if the Walmart adopts the training technique they can overcome the employee turnover and
get talented and skilled employees. It helps in increasing the skills of the employees and
performance of the organization.
Tesco does not focus on the criteria of the skilled employees. They hire people right from school
with good skills and behavior. They provide a healthy environment within the workplace and
give adequate training to the employees. (Habib, 2013)
Task 4
Know the mechanisms for the cessation of employment
In the present task we will be considering a restaurant The Chicken Master owned by Bob Jones.
4.1 Identify the reasons for cessation of employment with an organization
The reasons for the cessation of Faisal in The Chicken Master are as follows:
 Resigning from the post: The employee has the freedom to resign from the post or
terminate the job whenever required. They have the flexibility to end their work
whenever required. If the employees are not satisfied with their job they can leave their
job whenever required. If the employee resigns the company has to find the reason of
their resign. The employees should give their resignation letter well in advance.
 Lack of work: If there is the lack of words in the company then the company may fall
into the financial trouble and some posts in the company may be needed to lay off. This
process has legal regulations attached to it. Faisal did not clean the kitchen and the food
was not prepped.
 Merger: This is another cause that may affect the employees. Even if the company does
not wish to do so then also it has to take the severe steps in this regard and terminate the
job of some employees.
 Inappropriate behavior: Bob discovered that Faisal’s behavior was not up to the mark.
Bob used to watch pornography in most time of the day and used to email his wife and
help his daughter with the homework. All this was not allowed in the chicken Master.
 Bad performance of the employee: If the employees do not work up to the standards set
by the company then they are fired by the company. Before termination of the job the
employees are given the time to rectify and improve in the area they are lacking. If they
fail to do so then the company removes them. In the present case Bob has to fire Faisal as
he did not come up to the expectation of bob. (Brookins, 2016)

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4.2 Describe the employment exit procedures used by two organizations
In this task we consider the employee exit procedure of the two food companies which are the
chicken Master and the Burger King. In big companies some people begin their career and some
people terminate them every day. This influx and the exit of the people increase the job
insecurities of the people in the companies. There have been numerous cases of the fired
employees who feel they have been treated badly. Same is the case with Faisal he feels he has
been the victim of discrimination and has been replaced by the 40 year old female. There have
been many cases of the illegal entry into the company. Faisal reports the entry of the female
employee as illegal. The damage caused by such practices can affect the employee and the
company both.
If the employee is leaving at The Chicken Master or The Burger King he must undergo the
following steps:
 Collecting the ID card and the credit card of the company
 All the equipment provided by the company has to be collected
 The ID card of the employee must be disabled on the network of the company
 Mails of the employees have to be deactivated
 The employee is required to submit the resignation letter in written
 The employee is required to give an interview for exit
 There should be acceptance of the resignation of the employees

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 He should take all his belongings with him
 He should submit all his due reports
 He should delete the software of the company from his personnel computer (Catherine,
2015)
4.3 Consider the impact of the legal and regulatory framework on employment cessation
arrangements
After receiving the layoff notice from the company the employee must access his job design and
his job profile. He should identify his weak areas and try to improve in them to provide the best
result to the company. All there parameters include performance and productivity of the
employee, leaves, his qualification and the job profile.
The duration of the work in the company play an important role in the decision making process
in the company. Skill of the employee also plays a crucial role in it. Long years of service to the
organization do not secure the job to the employee. The employee has to work with commitment
and dedication to stay in the company. A good employee is an asset to the company as it gives
his best performance and contributes towards the success of the company. The old employee has
a higher opportunity in securing the job as the new employee needs the training in that specific
area.
The other aspect is that the old employee has a very long experience and they can handle the
work based upon their experience. The new employees lack experience hence they are added
burden on the family. The new employees need to be treated with great care. The employees who
are retiring are big loss to the company as they have a lot of experience. (Huselid, 1995)
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Conclusion
The present assignment gives us the brief about the knowledge and understanding of the theories
and practices of the human resource management which lays the focus on the current practices of
the human resource management in different companies. Its impact on the tropical issues and
legislation has also been discussed. The assignment makes us familiar with the current practices
of Human resource management and its advantages. The cessation of the employees has many
steps which have been discussed above.
References
Alturkistani, M., (2015), Difference between personnel management and human resource
management, [Article], Available: https://www.linkedin.com/pulse/difference-between-
personnel-management-human-mohammed-alturkistani [Accessed 22 June 2016]
Amy, R., (2016), Recreation managers can use rewards to improve employee motivation,
[Article], Available: http://www.humankinetics.com/excerpts/excerpts/recreation-managers-can-
use-rewards-to-improve-employee-motivation-retention [Accessed 19 June 2016]
Brookns, M., (2016), The reasons for job termination, [Article], Available:
http://smallbusiness.chron.com/reasons-job-termination-2900.html [Accessed 20 June 2016]
Christian, L., (2016), Analyze the impact of the legal and regulatory framework, [Article],
Available: https://www.coursehero.com/file/7621410/Analyse-the-impact-of-the-legal-and-
regulatory-framework-on-human-resource-management/ [Accessed 25 June 2016]
Catherine, M., (2015), Human resource management report, [Article], Available:
http://www.slideshare.net/gpalona/human-resourcemanagement-46792928 [Accessed 20 June
2016]