Interaction
Design
Al Abut
First off…




Hello
Teamwork
Richard Marcinko
Early On
Kinda Crazy-Looking
Frogmen




          8
Navy Seals
Brutal Training
Not so small and nimble
Seal Team Six
Demolition Man
Lesson #1


Never say
“that’s not my
job”.
Interaction Design

What is it?




                         15
What it isn’t




                16
Not so glamorous




                   17
Architecture




               18
Sibling Disciplines

It’s more like architecture or
 industrial design.
Only looks like graphic
 design.




                                  19
Lesson #2


Design is how
things work.
Tools of the trade

User Testing
Rapid Prototyping




                        21
User Testing


               22
How to do it

It’s almost absurdly simple.
Can be done quickly and on a
 budget.




                                23
Why to do it

Focus groups are
criminally useless.


                      24
Qualitative Feedback




                       25
Tips & Tricks

Don’t ask leading questions.
Teach people the stapler trick.
Let them fumble around.
Give them bumper rails.
Record and review.



                                   26
Bonus tip for lean startups

How to do customer
 development at the same
 time.




                              27
Lesson #3

Learn to gather and filter
 user feedback.




                             28
Rapid
Prototyping

              29
Generative vs Capture




                        30
Blueprints hold it together




                              31
How to design

Involve the whole team
Practice “Epicenter Design”
Not an innate skill




                               32
Simplicity vs Usability




                          33
Simple & Easy to Use




                       34
BMW’s iDrive




               35
Menu-itis




            36
Excel Hell




             37
38
Why is simplicity important?



 Drunken Usability Testing




                               39
Lesson #4

 Make things as simple as you can.
 Simplicity aids collaboration.




                                      40
Summary

Never say “that’s not my job”.

Design is how things work.

User testing = gold standard

Prototyping = collaboration
Bibliography


               42
Dan Roam’s Back Of The Napkin




                                43
Bill Buxton’s Sketching User Experiences
Everybody drives everybody
Pragmatic Thinking and Learning
Thank you!
  Any questions?



                   47

Preso

Editor's Notes

  • #3 It’s what I’ve been looking for!
  • #6 Pretty clean cut, right?