Downloaded 14 times
Uploaded byMaarga Systems
Webinar: Restyle your Notes Applications
The document discusses the critical importance of user experience (UX) design in enterprise spaces, highlighting its role in improving productivity, employee engagement, and customer satisfaction. It outlines key drivers affecting UX, such as changing demographics, business complexity, and the need for usability in applications. Best practices for UX adoption are emphasized alongside the potential financial impact of poor user engagement on the economy.
More Related Content
Similar to Webinar: Restyle your Notes Applications
Webinar: Restyle your Notes Applications
- 1. Why user experiencedesign is more important than ever
- 2. DURGAPRASAD (DP) GAYATHRI (GAAY) 2
- 3. The importance of User Experience design Key drivers of UX in the enterprise space User Experience and Lotus notes Applications How to adopt the best practices of User Experience in Domino World through XPages?
- 4. Poor userengagement Badly defined requirements Poor communication between stakeholders Politics Hard to use software has been estimated to cost the US economy $30 billion in lost worker productivity 4
- 5. Engaging Is ituseful? Does it provide value to the Easy of Use user? Is it easy to use? Is it pleasant & Useful engaging?
- 7. Core Value: Gettingfrom point A to Point B Go Anywhere Go Fast Go together as Rugged, Fun, Thrills a family Outdoorsy
- 8. If you aredesigning a car it is important to know, Who are you designing for? What do they consider as value?
- 9. Today Future 9
- 10. I prefer: Hotkeys to mouse actions Lots of jelly bean buttons Floating tool palettes Tiny typefaces The color green Things your users may not want or need... 10
- 11. “The User is” Novice needs guidance Expert needs all in one place Google like search Advanced search Every conceivable feature! 11
- 12.
- 13. Organizational Reduce training costs Reduce full lifecycle development costs Employee engagement Increase customer satisfaction Quicker adoption of technology User Save Time Increased Increase User Better Customer Customer Productivity Service Satisfaction Reduce Errors Save Cost Higher Revenue & Profits
- 14. Enterprises typically focuson productivity (Utility & Usability) 1. Changing demographics ▪ Changing expectation of Millennial generation (Expectations on design and usability carried over from their use of the consumer web/ applications) ▪ Everything is Social 2. Complexity of business processes 3. Size
- 15. Technology Great Products Business User
- 16. Served theirpurpose Were usually RAD Focused on functionality and workflow than usability You could create usable apps – but mostly didn’t.
- 19. Hypothetical - notreal people Archetypal - not “average” users, but representative of usage patterns identified in the course of qualitative field research Specific - name, picture, social history
- 20. Inter-relationships between people Focuses on objects,tools, documents, used Pain points
- 35. Start withthe User Visibility of System Status User control and freedom Consistency and Standards Error Prevention Recognition rather than Recall Aesthetic and minimalistic design Help users recover from errors
- 36. User Centred Approachto the design & development of an ERP system led to, 300% Worker productivity 55% Training time company’s upsell and cross-sell 21% activities. © Deloitte Insight
- 37. What % ofyour project effort do you think should be invested in UX design < 10% 10 - 15 % 15 - 30 % > 30%
- 38.
- 39. Consistency (Internal) Spatial arrangement of UI elements Structure Functions/ Behaviour Terminology Icons UI Patterns User Interface Design patterns are recurring solutions that solve common design problems
- 40. Master Detail Table Filter Tag Cloud Steps left to completion Activity Streams
- 45. Credit: myWebGate Social Software by RichieSchmid from OpenNTF
- 46. Open NTF - http://www.openntf.org/ UI Patterns - http://ui-patterns.com Interface Matters - http://www.interfacematters.com/ www.useit.com (jakob nielsens website) http://designinginterfaces.com/patterns/ (jennifer tidwells pattern library)
Editor's Notes
- #3 I am GayathriViswanathan, COO, Maarga Systems. Have been working on Lotus Domino for the past 15 years.
- #5 with enterprise applications is a leading reason enterprise software fails to deliver the desired business results for organizations
- #6 Any product that answer the following questions in the affirmative
- #16 Gaay – can you tell me how some of these key drivers are used in Lotus Applications
- #17 DP, Can you tell us what are some of the best practices we can follow when designing an enterprise application.
- #23 Visibility of system status – Remember the agents that used to run with the hourglass staring at you! Not good.And the ctrl+Break to close it. Not knowing where you are with the system? Xpages help in many different ways to ensure that your users know what they can expect from the system. Since Xpages have AJAX built in (Partial Refresh), you can choose to split a long action into smaller ones giving visibility to users. Another area where this is important is for the user to know where they are in the workflow process. Its easy to build a visual tool to show the status.
- #25 User control and freedom – edit specific area , undo – In memory document, cache to allow undo. Being able to edit a specific area of the document, not the entire document provides more control to the user.
- #27 Consistency – Themes, Standard icons, behaviour
- #29 Tooltips, date formats, number formats – expect different user behaviour
- #31 Recognition rather than Recall – Tag Cloud, Recent Docs,
- #33 Collaborationtoday.infoOneUIBootstrap
- #35 Error recovery – Handle errors gracefully. 500 errors?
- #36 Who are they? What do they do?What is their context?Visibility of system status – Remember the agents that used to run with the hourglass staring at you! Not good.And the ctrl+Break to close it. Not knowing where you are with the system? Match – Edit Timesheet / New Project Vs Create Project User control and freedom – edit specific area , undo – In memory document, cache to allow undo Consistency – Themes, Standard icons, behaviourTooltips, date formats, number formats – expect different user behaviourRecognition rather than Recall – Tag Cloud, Recent Docs, Accelerators / shortcuts
- #41 OpenNTF