SlideShare a Scribd company logo
Putting Your Best Foot
Forward with a Presentation
That Rocks
Presented by
Sally Ramsay
Sr. Vice President
Pierpont Communications, Inc.
Why Are We Here?
“A presentation is
no more than a
thoughtfully
prepared
conversation.”
Objectives of Presentation Training
This workshop will help you, as a spokesperson, to
• Protect your company’s brand
• Convey key messages
• Effectively communicate with your audience
• Better understand your audience’s expectations
• Be perceived as an expert
Keys to Public Speaking
You have what they want: Information
Remember: You’re talking to the public, not just
your audience
• Stakeholders
• Regulators
• Employees
• Customers
• Competitors
Three Principles
of Success
1. Comfort
2. Plan
3. Credibility
Five Steps to
Presentation Success
Step 1: Building a Relationship
• Make a good impression
• Assume you’ll see each
other again
• Give them something
they can use
• State your intentions
Step 2: Speaker Essentials
• Credentials
• Credibility
• Content
• Examples
• Stories
• Anecdotes
• Analogies
Be The Expert!
Step 3: Preparation
Think…
• Who are you talking to?
• What is your objective?
• What do you want the audience to know, think, feel or remember?
• What does the audience want to know? (Why are you there?)
Rehearse…
• Create your presentation
• Practice, Practice, Practice
• Turn it into bullet points
• Practice with your visuals
• Practice, Practice, Practice!
Step 4: Talking Without Words
38%
7%
55%
Visual Presence 55%
Voice Quality 38%
Content 7%
When an audience
senses inconsistency
in a speaker’s
message, what do they
rely on for the truth?
Step 5: Dress For Success
• What you wear is pure nonverbal
communication
• Complement your audiences’ manner of dress
• Use color psychology to create the desired
impression
• Don’t try to project a personality that isn’t you
— be comfortable
Body Language
• Eye Contact
• Facial Expression
• Posture
• Movement
• Gestures
• Appearance
• Fidgeting
Body Language: Stage Fright
• Sweating Palms
• Dry Mouth
• Wavering Voice
• Fidgeting
• Playing with Hair
• Feeling Faint
• Upset Stomach
What are your symptoms?
Q&A Best Practices
Use bridging to turn a negative into a positive
• Bridging is a three-step process:
1. Acknowledge the topic raised
2. Use phrases to bridge from the question to your key messages
3. Provide critical supporting data points or stories
• Bridging phrases that help:
• The most important thing is…
• Before we change topics…
• Let me add…
• What that means is…
• That’s a good point, but...
• What concerns me even more is…
Message Delivery Tips
Tried-and-true Triad
1. Tell them what you’re going to tell them (intro)
2. Tell them (body)
3. Tell them what you told them (conclusion)
Flagging
• Emphasize an important point with tone of voice, hand
gestures or facial expression
• Examples:
• There are three new programs we’ve started this
year (holding up three fingers)
• Did you know…(leaning forward)
Message Delivery Tips, Cont.
• Self-deprecation doesn’t work
• Avoid touchy subjects: Politics, religion,
off-color jokes
• Test your humor on colleagues to be
sure it comes across correctly
Sample Presentation Outline
• Open (2–3 minutes)
• Transition
• Body (15–20 minutes)
• Point 1 (include stories/examples)
• Point 2 (include stories/examples)
• Point 3 (include stories/examples)
• Transition
• Close (1–2 minutes)
You Know What they Say About
First Impressions…
• Share a personal experience or story
• Ask a question
• Mention something in the headlines
• Describe something
new or dramatic
• Make a controversial
or counter-intuitive
statement
But Last Impressions Count Too!
• Call to Action
• Predict the Future
• Challenge the Audience
• Use a Powerful Quote

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Presentation webinar final (1)

  • 1. Putting Your Best Foot Forward with a Presentation That Rocks Presented by Sally Ramsay Sr. Vice President Pierpont Communications, Inc.
  • 2. Why Are We Here? “A presentation is no more than a thoughtfully prepared conversation.”
  • 3. Objectives of Presentation Training This workshop will help you, as a spokesperson, to • Protect your company’s brand • Convey key messages • Effectively communicate with your audience • Better understand your audience’s expectations • Be perceived as an expert
  • 4. Keys to Public Speaking You have what they want: Information Remember: You’re talking to the public, not just your audience • Stakeholders • Regulators • Employees • Customers • Competitors Three Principles of Success 1. Comfort 2. Plan 3. Credibility
  • 6. Step 1: Building a Relationship • Make a good impression • Assume you’ll see each other again • Give them something they can use • State your intentions
  • 7. Step 2: Speaker Essentials • Credentials • Credibility • Content • Examples • Stories • Anecdotes • Analogies Be The Expert!
  • 8. Step 3: Preparation Think… • Who are you talking to? • What is your objective? • What do you want the audience to know, think, feel or remember? • What does the audience want to know? (Why are you there?) Rehearse… • Create your presentation • Practice, Practice, Practice • Turn it into bullet points • Practice with your visuals • Practice, Practice, Practice!
  • 9. Step 4: Talking Without Words 38% 7% 55% Visual Presence 55% Voice Quality 38% Content 7% When an audience senses inconsistency in a speaker’s message, what do they rely on for the truth?
  • 10. Step 5: Dress For Success • What you wear is pure nonverbal communication • Complement your audiences’ manner of dress • Use color psychology to create the desired impression • Don’t try to project a personality that isn’t you — be comfortable
  • 11. Body Language • Eye Contact • Facial Expression • Posture • Movement • Gestures • Appearance • Fidgeting
  • 12. Body Language: Stage Fright • Sweating Palms • Dry Mouth • Wavering Voice • Fidgeting • Playing with Hair • Feeling Faint • Upset Stomach What are your symptoms?
  • 13. Q&A Best Practices Use bridging to turn a negative into a positive • Bridging is a three-step process: 1. Acknowledge the topic raised 2. Use phrases to bridge from the question to your key messages 3. Provide critical supporting data points or stories • Bridging phrases that help: • The most important thing is… • Before we change topics… • Let me add… • What that means is… • That’s a good point, but... • What concerns me even more is…
  • 14. Message Delivery Tips Tried-and-true Triad 1. Tell them what you’re going to tell them (intro) 2. Tell them (body) 3. Tell them what you told them (conclusion) Flagging • Emphasize an important point with tone of voice, hand gestures or facial expression • Examples: • There are three new programs we’ve started this year (holding up three fingers) • Did you know…(leaning forward)
  • 15. Message Delivery Tips, Cont. • Self-deprecation doesn’t work • Avoid touchy subjects: Politics, religion, off-color jokes • Test your humor on colleagues to be sure it comes across correctly
  • 16. Sample Presentation Outline • Open (2–3 minutes) • Transition • Body (15–20 minutes) • Point 1 (include stories/examples) • Point 2 (include stories/examples) • Point 3 (include stories/examples) • Transition • Close (1–2 minutes)
  • 17. You Know What they Say About First Impressions… • Share a personal experience or story • Ask a question • Mention something in the headlines • Describe something new or dramatic • Make a controversial or counter-intuitive statement
  • 18. But Last Impressions Count Too! • Call to Action • Predict the Future • Challenge the Audience • Use a Powerful Quote