The document discusses the need for improved access to evidence-based health information, highlighting the challenges faced by patients and healthcare providers, particularly in developing countries. It emphasizes the role of students in connecting various stakeholders and fostering a system of conversational learning that enhances community engagement in healthcare. The text proposes creating a collaborative platform that brings together students, experts, and patients to address healthcare access and quality through telehealth and other innovative solutions.

1. User Driven Health Care: Students as
Community Engagement Links
Arindam Basu
Prepared for the NZ Tertiary Education
Summit,
Christchurch

2. Internet as a Giant Connected World

3. Emergence of a Global Mind with
Internet as a Metaphor

4. How Do We Use this to solve a Major
Problem?
• Access to Evidence Based Health Information is a
Major Challenge to Millions of People in the
World
• Patients are Not Where the Experts Are
• Patients Have a Set of Information, Providers
Have Another, Need for an Interface
• Challenge for future trainees and practitioners of
Medicine
• Solve Health Care Access for people in
Developing Countries (South Asia for instance
with 1.4 Billion People)

5. Health Services Is A World of Triads
Cost of Care
Access to Care Quality of Care
The Holy Grail: Highly Affordable Care to both payers and patients (as low as can
be), universal access to healthcare, and highest possible quality of care.
Usual: Pick Any Two!

6. In Health Care, Information is the Key!

7. In UDHC, You are a User
• Providers
– Health Professionals
• Payers
– You, in a fee for service system
– If you are an insurer or represent Insurance Sector
• Patient
– Seek Health Information
– Connect and Interact
• Healthcare Professionals, Patients, Anyone with a
username on WWW
• U Drive the System!

8. How Information is Channelled
Sender Shares Primary Information (Starts) to the “list”
Multiple Members of the List Comment, Discuss, and
Modify Information
Information is Embellished with Evidence Based
Approach to Critically Appraise Relevant Health Related
Information and a Response Prepared
This is an example of Conversational Learning in a Health Professional Education
Setting

9. The Information Sheet for the Patients

10. Information Sheet for the Caregiver

11. Connect the Triad
Patients
Payers Providers
Medical Students
and Trainees

12. Can We Create a Platform to Bring Students, Experts,
Patients All on the Same Board? (Literally!)
So, People got together to create a platform and a Human Driven Operating System to
Channel Evidence Based Health Information that Could Solve Tough Challenges … Students
were the Key

13. Information Flow

14. Conversational Learning Fosters
Connection to Community As Well as
Connecting to Deep Professional
Knowledge

15. Scope of Trying it in New Zealand?
Apply in Connection with Telehealth, or Other Situations such as in the West Coast where
people live in difficult to reach terrains … elderly who cannot commute long distances to
reach Primary Care … Telehealth …

16. The Next Steps
• Join the Network
• Contribute Your Questions
• Share Your Expertise
• Enrich the Community!