4. AT A GLANCE
1. Definition of Non-verbal communication
2. Categories of nonverbal communication
3. Relation between Nonverbal and Verbal communication
4. Roles of Culture
5. Importance of Non-verbal Communication
6. Elements and Codes of Non-verbal communication
7. Problems in interpreting it’s codes or elements
8. How to improve non-verbal communication
7. Non-verbal Communication
“Physical communication is used to transmit one’s feelings,
attitude, and overall message.”
(Portes,1969)
“Non-verbal Communication has a tendency to either support or
replace verbal communication.”
(Phutela,2015)
**Process of using wordless
message to generate meanings**
19. Importance of Non-Verbal Communication
This in fact demonstrates exactly how body language,
gestures, postures, facial expression, eye contact, tone of
voice and positioning among groups have their forms of
expressing certain feelings.
Non-Verbal communication has a strong impact and
importance on showing what a person wants to say in spite
of what words say.
20. How text and speech contains Non-
Verbal Codes
Speech contains non-verbal elements known as
paralanguage which include voice quality, tone, rate, volume
and the way one speaks, as well as prosodic features such
as the rhythm, stress over a word or sentence and intonation.
27. How to improve Non-verbal
communication :
• Be aware of your surroundings.
• Being aware of the audience/context.
• Have appropriate knowledge of the culture.
• Know the signs because you never know who you might
offend unintentionally.
• ADAPT.
• Observe and act accordingly.
• Be thoughtful.
Nonverbal communication or body language is an important part of how people communicate and there are differences from culture to culture. Hand and arm gestures, touch, and eye contact (or its lack) are a few of the aspects of nonverbal communication that may vary significantly depending upon cultural background.
There are a number of gestures commonly used in the United States that may have a different meaning and/or be offensive to those from other cultures. One common
example is the use of a finger or hand to indicate “come here please”. This is the gesture used to beckon dogs in some cultures and is very offensive. Pointing with one finger is also considered to be rude in some cultures and Asians typically use their entire hand to point to something.
While patting a child’s head is considered to be a friendly or affectionate gesture in our culture, it is considered inappropriate by many Asians to touch someone on the head, which is believed to be a sacred part of the body. In the Middle East, the left hand is reserved for bodily hygiene and should not be used to touch another or transfer objects. In Muslim cultures, touch between opposite gendered individuals is generally inappropriate.
In mainstream Western culture, eye contact is interpreted as attentiveness and honesty; we are taught that we should “look people in the eye” when talking. In many cultures, however, including Hispanic, Asian, Middle Eastern, and Native American, eye contact is thought to be disrespectful or rude, and lack of eye contact does not mean that a person is not paying attention. Women may especially avoid eye contact with men because it can be taken as a sign of sexual interest.
In mainstream Western culture, eye contact is interpreted as attentiveness and honesty; we are taught that we should “look people in the eye” when talking. In many cultures, however, including Hispanic, Asian, Middle Eastern, and Native American, eye contact is thought to be disrespectful or rude, and lack of eye contact does not mean that a person is not paying attention. Women may especially avoid eye contact with men because it can be taken as a sign of sexual interest.
Although it is common in Western culture for adults to admire babies and young children and comment upon how cute they are, this is avoided in Hmong and Vietnamese cultures for fear that these comments may be overheard by a spirit that will try to steal the baby or otherwise cause some harm to come to him or her.
Although it is common in Western culture for adults to admire babies and young children and comment upon how cute they are, this is avoided in Hmong and Vietnamese cultures for fear that these comments may be overheard by a spirit that will try to steal the baby or otherwise cause some harm to come to him or her.
Although it is common in Western culture for adults to admire babies and young children and comment upon how cute they are, this is avoided in Hmong and Vietnamese cultures for fear that these comments may be overheard by a spirit that will try to steal the baby or otherwise cause some harm to come to him or her.
We all know action speaks louder than words, which brings us to the term non-verbal communication. Non-Verbal Communication is said to be known as communicating without words. This in fact demonstrates exactly how body language, gestures, postures, facial expression, eye contact, tone of voice and positioning among groups have their forms of expressing certain feelings. Non-Verbal communication has a strong impact and importance on showing what a person wants to say in spite of what words say. Among all the ways to communicate in non-verbal way, the most important way of non-verbal communication is through body language because a body language can express repetition of the message that someone’s words are saying; contradict what one is saying; works as a substitute of what someone is saying; adds more meaning to the subject one is talking about; and makes a message more stronger. Relationships as well depend on non-verbal communication if they are to be strong and lasting. The way you respond to someone nonverbally, can show that you understand and care about them and the relationship will grow and be fulfilling to both. Therefore, this is why non-verbal communication is so important for all of us.
Speech contains non-verbal elements known as paralanguage which include voice quality, tone, rate, volume and the way one speaks, as well as prosodic features such as the rhythm, stress over a word or sentence and intonation. Just as speech contains these factors, written texts as well have non-verbal features such as the style of the handwriting, spatial arrangements of the words written, or even the physical layout of a page. Although, most of the non-verbal communication focuses on the interaction between individuals, and are categorised into three main principals, non-verbal communication can still be subjected to be part of texts and speeches as well.
Nonverbal communication is responsible for much of the misunderstanding that occurs during communication. People use the same code to communicate a variety of codes to communicate the same meaning.
Example-the nonverbal code of raising you’re your right hand may mean that you are talking an oath you are demonstrating for a cause, you are indicating to an instructor that you would like to answer a question.
The thumbs up sign in most American and European cultures meaning things are going according to your plans or something you approve of. However, the going good sign translates into a rude and offensive gesture in Islamic and Asian countries. In Australia, it means OK, but if you move it up and down, it is considered as a grave insult.
Example-one example is many nonverbal ways to which adults communicate love or affection. You may sit or stand very closely to someone you love. You might speak more softly when you communicate with someone with whom you are affectionate.
Example-when a man is reading the message printed on a woman's T-shirt and she covers her chest and quickly turns away. The reading of the shirt, a nonverbal code, is perceived as intentional.
Talks over and ignore what other kids are saying, Awkward social conversation, talks nonstop.doesnot accurately read other people body language.