The document discusses miscommunication and the four dimensions of communication that can influence understanding. The four dimensions are verbal/nonverbal, oral/written, formal/informal, and intentional/unintentional. Miscommunication can occur when the dimensions contradict each other, such as when words don't match actions or when oral and written messages differ. Culture and gender are also discussed as two factors that can impact the interpretation of communications across these four dimensions.

2. Miscommunication
- also known as
Communication breakdown
- It is the failure to
communicate clearly or to
understood a message, topic, or
idea that can lead to a sudden or
a total cessation of interaction.

3. Dimensions
of
Communication

5. Two Factors that can Influence the Four Dimensions of
Communication
1. Culture
- The set of shared attitudes, values,
and practices that characterizes a certain
group of people.

6. Two Factors that can Influence the Four Dimensions of
Communication
2. Gender
- It refers to what society considers
appropriate for men and women in terms of
actions and behaviors.

7. 1. Verbal/Nonverbal Dimensions
• Verbal Dimension
– encompass the use of language and
the choice of words
• Nonverbal Dimension
– talks about the facial expressions,
gestures and bodily movement.
These dimensions must be used together to
clearly impart the message to the receiver. A
misunderstanding usually happens when words
contradict actions.

8. Eye Contact

9. 2. Oral/Written Dimensions
• Oral Dimension
– spoken communication that imparts the
message with the use of proper delivery
• Written Dimension
– transcription of thoughts and ideas
Just like in verbal and nonverbal dimension,
misunderstanding happens when oral and written
dimensions contradicts with one another.

10. In this November 20, 2018 photo, President
Rodrigo Duterte is with Chinese President Xi Jinping
during the state banquet at the Rizal Hall of Malacaṅan
Palace.

11. 3. Formal/Informal Dimensions
• Formal Dimensions
- It is the meticulous observation
of appropriateness in dress,
language, and setting.
• Informal Dimensions
- It uses more casual approach
with no regard for the formalities.

12. A meeting with the President

13. A Tree Planting Activity

14. 4. Intentional/Unintentional Dimensions
• Intentional Dimensions
- This is something that you are
planning to say or do on PURPOSE.
• Unintentional Dimensions
- This is something that you are NOT
INTENDED or planned to say or do.
It relies on the fact that Messages always have
a PURPOSE.

16. On-the-Spot Flip Top Battle