Presiding Officer Training module 2024 lok sabha elections
Nonverbal communication
1.
2. FACIAL MESSAGE RELAY
Objective:
Pass on the correct message to the last person in
line.
Instruction:
1. Instruct the first people in the line to relay a certain
numerical value using the designated facial gestures
only.
3. FACIAL MESSAGE RELAY
The values are as follows:
Eyebrow flash (raising eyebrows) = 1,000
Nose movement = 100
Kiss motion = 10
Licking motion = 1
For instance, if the value is 1,786, the participants
must relay 1 eyebrow flash, 7 nose movements, 8
kissing motions, and 6 licking motions.
4. FACIAL MESSAGE RELAY
2. Each participant must face away from the first
person in each line. Once a person has been tapped,
he/she must focus on the facial message relayed,
and pass it on to the next person.
3. Once the message has been successfully passed
to the last person in line, the last person will write the
value on a piece of paper.
4. Skipping people in one’s line or talking is not
allowed.
5. FACIAL MESSAGE RELAY
5. Any team breaking the rules has to restart the
message relay process. They may also be given a
different value.
7. Definition
Nonverbal communication is all types of
communication that do not involve the
exchange of words
It is a fundamental human interaction where
speech alone is unable to deal with it.
8. CHARACTERISTICS OF NONVERBAL
COMMUNICATION
It is culturally determined
It may conflict with verbal messages
Nonverbal messages are largely
unconscious
It shows your feelings and attitude
9.
10. Functions of Nonverbal
Communication
Repeating
- The message conveyed by verbal communication
may be repeated by nonverbal
Substituting
- Nonverbal symbols may replace a verbal message
especially when one refuses to communicate verbally.
Complementing
- Nonverbal behavior adds up the meaning of a
statement if it is consistent with verbal message.
11. Functions of Nonverbal
Communication
Contradicting
- Verbal communication may be contradicted if one
nonverbal behavior is inconsistent with what is being
portrayed.
Regulating
- Nonverbal cues can regulate the flow of conversation.
Accenting
- Paralinguistic features such as rising of intonation, word
stress, or loudness help emphasize our verbal message.
15. Language of Gestures
Visible bodily actions communicate particular
messages, either in place of, or in
conjunction with speech.
Gestures include movement of hand, face, or
other part of the body.
16. HEAD GESTURES
The head gestures are a great way to understand
the mood of someone and his/her points of
interests
HEAD THRUST- it's an aggressive but more
engaged and perhaps emphatic reaction.
HEAD RETREAT- we do that when we're afraid or it
show disbelief and incredulity.
HEAD TILT- in general it's a positive sign because
it means our listener is in tune with us and we have
his/her attention
17. HEADNOD-universallymeans-“yes,I agree”or “Iunderstand”.
DIFFERENTTYPES OFNOD:
1. Slow and lengthy nods usually show agreement and
understanding,
2. Small nods combined with a smile is an encouraging and
bondingsignal.
3. A fast rapid nod show impatience and urge you to move on or
letthemdothetalking.
18. HEAD BECKONING- it’s a quick dip of the head downwards or a little
toss of the head backwards, usually to signal recognition. It's a nonverbal
way of greetings when shaking hands seems inappropriate or
uncomfortable or aprelude to such physicalcontact.
HEAD SHAKING- about the rotation of the head from side to side to
mean (almost) universally – NO.
19. DIFFERENT TYPES OF HEAD SHAKE:
1. A fast and rhythmic head shaking definitely says - “no, I disagree, this
is not true.”
2. A slow and irregular turning of the head usually signals
misunderstanding. Something didn't get through quite right.
3. Slow and rhythmic head shaking can also signal disbelief. We cannot
accept what we just heard.
20. Direct eyecontact (when speaking) Honesty - orfaked honesty
Direct eyecontact (when listening) Attentiveness, interest, attraction
Widening eyes Interest, appeal, invitation
Rubbing eyeor eyes Disbelief, upset, or tiredness
Eye shrug Frustration
EYE CONTACT
• Our eyes are a very significant aspect of the non-verbal signals
wesend to others.
21. MOUTH GESTURES
• The mouth is associated with very many body language signals,
which is notsurprising givenitsfunctions -obviously speech.
23. ARM GESTURES
• Arms act as defensive barriers when across the body, and conversely
indicate feelings of openness and security when in open positions,
especiallycombinedwithopenpalms.
25. HAND GESTURES
• Body languageinvolvinghands isextensive.
• This is because hands are such expressive parts of
the body, and because hands interact with other
parts of thebody.
26. Palm(s) up oropen Submissive, truthful, honesty, appealing
Palm(s) up, fingers
pointing up
Defensive, instruction to stop
Palm(s) down Authority, strength, dominance
Clenched fist(s) Resistance, aggression, determination
Steepling Thoughtfulness, looking foror explaining connections
or engagement
27.
28. LEGS & FEET GESTURES
• Legs and feet body language is more difficult to
control consciously or fake than some body
language of arms and hands and face. Legs and feet
can therefore provide good clues to feelings and
moods, ifyou knowthe sign.
29. Leg direction, sitting - general Interest, attentiveness (accordingto
direction)
Parallel legs together, sitting (mainly
female)
Properness
Crossedlegs, sitting - general Caution, disinterest
Feet orfoot direction orpointing Footdirection indicates direction of interest
Foot forward, standing Directedtowards dominant group member
30. Language of Facial Expression
The configuration of eyes, eyebrows,
lips, cheeks, nose and forehead to
show how the person feels.
It is about one or more or positions of
the facial muscle used to convey
specific meanings.
31.
32.
33.
34. POSTURE
The position or bearing of the body
characteristics or assumed for a special
purpose.
This can be used to determine a participant’s
degree of involvement, the difference in
status between communicators and the level
of fondness a person has for the other
communicator.
36. PARALANGUAGE
It is the “how” of saying
something.
It is the area that emphasizes
body of language such as its
pitch, volume, intonation,
stress, junction, accent, etc.
37. CHRONEMICS
It is the “language of time”.
The use of time based on position or
power.
the study of time usage in
communication
38. How we regulate interactions
How we treat others – “wait time”
How we prioritize
39. – Circular time
– Linear time
– Technical time
– Formal time
– Informal time
40. PROXEMICS
It is the “language of space.”
The use of space to show importance.
41. ZONE DISTANCE FOR
1. Close intimate
0-15 cm
0-6 in
Lovers, and physical touching
relationships
2. Intimate
15-45 cm
6-18in
Physical touching
relationships
3. Personal
45-120 cm
18 in-4 ft
Family and close friends
4. Social- consultative
1.2-3.6 m
4-12 ft
Non-touch interaction, social,
business
5.Public
3.6 m+
12 ft+
No interaction, ignoring
42. HAPTICS
It is the “language of touch”.
The use of touch to express what cannot be
said.