Role of operations, objectives of operations marshjohn
The chapter discusses the strategic role and objectives of operations management. It outlines three key roles: 1) Implementing strategy by operationalizing plans; 2) Supporting strategy by contributing to decisions; and 3) Driving strategy by developing long-term capabilities. It also presents a four-stage model of operations' contribution to competitiveness from correcting problems to giving a strategic advantage. Broad strategic objectives are discussed for stakeholders like customers, suppliers, shareholders and employees. Finally, the five competitive objectives - quality, speed, dependability, flexibility and cost - are defined in the context of providing a competitive advantage through operations performance.
The document summarizes information about FPSOs (floating production, storage and offloading units) including historical and forecasted growth by region, type, and ownership structure. Charts show trends in FPSO usage from 1975 to 2015, with the largest growth being in Asia and the Middle East. Most FPSOs are conversions from existing vessels rather than newbuilds. The largest FPSO owners each operate multiple units, with MODEC, SBM Offshore, and BW Offshore having the most units. In upcoming years, several FPSOs may be available for redeployment after existing contracts expire. The San Jacinto and Seillean FPSOs are highlighted as examples with key technical specifications provided.
The document discusses talent management at LeasePlan. It provides an overview of LeasePlan's organizational lifecycle model and how critical success factors change over time as a company matures. It also discusses LeasePlan's strategy for developing talent, including identifying high potentials, developing career paths, and holding management development platforms. The talent development programs aim to provide leadership training, management skills training, and broader business knowledge.
This document discusses the impact of feedback from classroom assessments on student achievement. It references a study by John Hattie that found feedback to be the single most powerful factor for enhancing student achievement. The document then provides several recommendations for how feedback from classroom assessments should be implemented, including that it should provide a clear picture of student progress towards learning goals and how to improve, and should encourage students to improve. Tables from additional studies show percentile gains from different types of feedback, such as providing the right/wrong answers or explaining answers.
The document discusses key success factors for promoting intrapreneurship. It defines intrapreneurship and explains that it involves corporate venturing, strategic renewal, and organizational rejuvenation from within a company. The document outlines a research project that aims to measure the entrepreneurial profile of employees, the climate for entrepreneurship within organizations, and entrepreneurial behaviors like idea generation, promotion, and implementation. It describes the online survey methodology and provides charts showing the distribution of respondent industries and organization sizes.
1. This document outlines a framework for managing service programs using outcome-based targets and measures.
2. Key aspects include setting annual, monthly, and weekly targets; measuring performance against those targets; and making adjustments to improve results.
3. Targets and measures are established for both efficiency and effectiveness to ensure accountability for both processes and outcomes.
1) The study found that finance organizations face increased pressure from industry changes to reduce costs, make faster decisions, and provide more transparency. As a result, 60% believe they need major changes.
2) Finance's role is evolving from record-keeper to business partner. Over 70% of CFOs see themselves as advisors or decision-makers on enterprise-wide issues like strategy and risk management.
3) Finance organizations that achieve both high efficiency through standards and provide valuable business insight outperform peers on metrics like revenue growth and return on capital. The greatest rewards come from doing both well.
The survey found that most respondents were from the energy/utilities sector. It showed that overall security staffing levels had increased slightly while CIP staffing had increased sharply, indicating organizations were reallocating existing staff rather than hiring new ones. Security spending remained low as a percentage of IT spending, with most funds going towards product purchases. CIP spending averaged around 25% and focused on staffing, products, and services. The survey also revealed that while most organizations required two-factor authentication for remote access, up to 20% may not adequately authenticate access to operational control networks.
Role of operations, objectives of operations marshjohn
The chapter discusses the strategic role and objectives of operations management. It outlines three key roles: 1) Implementing strategy by operationalizing plans; 2) Supporting strategy by contributing to decisions; and 3) Driving strategy by developing long-term capabilities. It also presents a four-stage model of operations' contribution to competitiveness from correcting problems to giving a strategic advantage. Broad strategic objectives are discussed for stakeholders like customers, suppliers, shareholders and employees. Finally, the five competitive objectives - quality, speed, dependability, flexibility and cost - are defined in the context of providing a competitive advantage through operations performance.
The document summarizes information about FPSOs (floating production, storage and offloading units) including historical and forecasted growth by region, type, and ownership structure. Charts show trends in FPSO usage from 1975 to 2015, with the largest growth being in Asia and the Middle East. Most FPSOs are conversions from existing vessels rather than newbuilds. The largest FPSO owners each operate multiple units, with MODEC, SBM Offshore, and BW Offshore having the most units. In upcoming years, several FPSOs may be available for redeployment after existing contracts expire. The San Jacinto and Seillean FPSOs are highlighted as examples with key technical specifications provided.
The document discusses talent management at LeasePlan. It provides an overview of LeasePlan's organizational lifecycle model and how critical success factors change over time as a company matures. It also discusses LeasePlan's strategy for developing talent, including identifying high potentials, developing career paths, and holding management development platforms. The talent development programs aim to provide leadership training, management skills training, and broader business knowledge.
This document discusses the impact of feedback from classroom assessments on student achievement. It references a study by John Hattie that found feedback to be the single most powerful factor for enhancing student achievement. The document then provides several recommendations for how feedback from classroom assessments should be implemented, including that it should provide a clear picture of student progress towards learning goals and how to improve, and should encourage students to improve. Tables from additional studies show percentile gains from different types of feedback, such as providing the right/wrong answers or explaining answers.
The document discusses key success factors for promoting intrapreneurship. It defines intrapreneurship and explains that it involves corporate venturing, strategic renewal, and organizational rejuvenation from within a company. The document outlines a research project that aims to measure the entrepreneurial profile of employees, the climate for entrepreneurship within organizations, and entrepreneurial behaviors like idea generation, promotion, and implementation. It describes the online survey methodology and provides charts showing the distribution of respondent industries and organization sizes.
1. This document outlines a framework for managing service programs using outcome-based targets and measures.
2. Key aspects include setting annual, monthly, and weekly targets; measuring performance against those targets; and making adjustments to improve results.
3. Targets and measures are established for both efficiency and effectiveness to ensure accountability for both processes and outcomes.
1) The study found that finance organizations face increased pressure from industry changes to reduce costs, make faster decisions, and provide more transparency. As a result, 60% believe they need major changes.
2) Finance's role is evolving from record-keeper to business partner. Over 70% of CFOs see themselves as advisors or decision-makers on enterprise-wide issues like strategy and risk management.
3) Finance organizations that achieve both high efficiency through standards and provide valuable business insight outperform peers on metrics like revenue growth and return on capital. The greatest rewards come from doing both well.
The survey found that most respondents were from the energy/utilities sector. It showed that overall security staffing levels had increased slightly while CIP staffing had increased sharply, indicating organizations were reallocating existing staff rather than hiring new ones. Security spending remained low as a percentage of IT spending, with most funds going towards product purchases. CIP spending averaged around 25% and focused on staffing, products, and services. The survey also revealed that while most organizations required two-factor authentication for remote access, up to 20% may not adequately authenticate access to operational control networks.
The document discusses how humans have basic social needs that drive the adoption of technologies like social media. While social media allows for online connections, the document emphasizes that humans also have a fundamental need for in-person, offline social connections like touch and body language. It provides tips for using both online and offline means to build relationships and be part of communities.
This document discusses collaboration in both physical and digital spaces. It addresses topics like establishing an online identity and network through social media, making yourself findable online, visualizing your digital network, building trust both face-to-face and online, keeping communication flowing across different platforms, and using tools to facilitate online collaboration. The document suggests balancing individuality with collaboration in both the physical and virtual worlds.
This document outlines a social media conference with 5 speakers discussing various topics related to using social media for business and social innovation. The speakers are Justin Small on why social media is important, Kate Andrews on social media and social innovation, Araceli Carmago-Kilpatrick on building a business through social media, Alison Coward on social media and collaboration, and Nathalie Nahai on moving online relationships offline. The document also includes instructions for attendees to brainstorm ideas, problems to solve, and solutions in the discussion area with feedback.
Augmented reality uses image and object recognition to allow users to interact with and experience digital content that is overlaid on the real world. The document discusses how augmented reality can be used for marketing campaigns, education, mobile applications, and more. Examples include using augmented reality to try on clothes virtually, interact with music, learn interactively, and discover information about objects and locations. The presentation encourages attendees to think about how augmented reality could engage customers and bring printed materials to life.
Frederic Regottaz presented the HEC Paris - Singapore Alumni organization to approximately 200 registered alumni members. The presentation outlined the vice presidency, board, and committees that organize activities, events, partnerships, communications, career support, and humanitarian actions. An organizational chart showed the committees for HR, communications, events, charity, and partnerships/sponsorship. Contact information was provided for committee members, and the LinkedIn group and future website were noted. The partner for the evening's event was introduced as Eric Joubert from HEC.
This document discusses the importance of social media for businesses and brands. It addresses common criticisms of social media platforms like them being pointless or for lonely people. It argues that social media gives brands a narrative and creates sticky content, is critical for customer feedback and engagement, drives innovation, and increases staff morale. It notes that future customers and employees are growing up with social media and that brands need a social media presence to meet evolving expectations. It concludes that businesses should start participating in social media now to position themselves for the future.
This document discusses the catering industry and different types of catering establishments. It begins by defining catering as the food service industry that provides meals away from home, including restaurants, cafeterias, and catering operations. It then describes the main segments of the catering industry as commercial, non-commercial, and military. The key types of catering establishments mentioned include restaurants, transport catering like airline, railway, ship, and surface catering, outdoor catering, retail store catering, club catering, welfare catering, industrial catering, and leisure-linked catering. The document also distinguishes between on-premise and off-premise catering.
This document discusses body condition scoring for dogs and cats. It describes several grading scales used to assess body condition, from 3 grades to 9 grades. The scales evaluate visible bones, abdominal tuck, fat deposits, and other characteristics. Proper body condition is important to avoid health risks like metabolic disorders, orthopedic issues, and certain cancers. The Body Condition Score (BCS) method involves palpating specific body regions and comparing to criteria for each grade from emaciated to obese. Photos show examples of cats and dogs at each BCS grade.
Differential Dyspnea-Tachypnea - Small Animal MedicineNusdianto Triakoso
This document provides a differential diagnosis for dyspnea and tachypnea in dogs and cats. It lists potential physiological, upper airway, lower airway, restrictive, systemic, and toxic causes. Physiological causes include exercise, fear, heat, and pain. Upper airway disorders involve the cervical trachea, pharynx, larynx, and nasal passages. Lower airway issues affect the thoracic trachea, bronchi, and pulmonary parenchyma. Restrictive disorders relate to the diaphragm, masses, tumors, and chest wall abnormalities. Systemic factors involve neurologic diseases, metabolic derangements, and shock. Various drugs and toxins can also induce respiratory signs.
Dokumen ini memberikan 5 formula pembuatan urea molasses block (UMB) sebagai sumber protein dan mineral untuk ternak. Bahan utama yang digunakan antara lain molases, dedak, onggok, tepung kedelai, tepung tulang, kapur, urea, garam dan mineral. Adonan dicampur merata, dipanaskan, lalu dituang ke cetakan untuk mengeras. UMB dapat diberikan pada ternak atau disimpan.
Dokumen tersebut memberikan ringkasan singkat tentang tips dan trik dasar dalam menguasai aplikasi PowerPoint dalam waktu singkat, meliputi cara membuat, menyimpan, membuka file presentasi, menambahkan slide, mengatur gambar, teks, animasi, dan menjalankan slide show.
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...iStrategy
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
Financial Planning Best Practices and IBM Cognos TM1 DemonstrationSenturus
Learn about best practices for financial planning and analysis (FP&A) solutions that are independent of software platform. View the video recording and download this deck: http://www.senturus.com/resources/ibm-cognos-tm1-demo-and-financial-planning-best-practices/.
Senturus experts demonstrate use of IBM Cognos TM1, a high-performance enterprise planning software for budgeting, forecasting and analysis.
Senturus, a business analytics consulting firm, has a resource library with hundreds of free recorded webinars, trainings, demos and unbiased product reviews. Take a look and share them with your colleagues and friends: http://www.senturus.com/resources.
S&OP Leadership Exchange: Profit Plan Gap ClosersPlan4Demand
866.P4D.INFO | Plan4Demand.com | Info@plan4demand.com
Every Company will have to manage "Gaps" in their Operating Plans. Understanding the key drivers of these gaps is critical to a robost S&OP Process.
Check out this webinar on-demand at http://plan4demand.com/Video-Profit-Plan-Gap-Closers
CIO Summit Rory Gregg Change & Innovation Final V4Deloitte Australia
The document discusses the role of the CIO in leading change and innovation. It finds that fewer than 40% of transformations are successful, but success rates increase when leaders focus on raising expectations, changing behavior, and engaging employees. Key factors for success include clear goals, responsibilities, frontline ownership, communication, and the right information. Tomorrow's CIOs need to be both business strategists and transformational leaders, with skills in areas like collaboration, change leadership, and results orientation. CIOs can help drive innovation by simplifying collaboration, eliminating barriers to change, and giving employees permission to collaborate.
In this month's topic, we will review the foundations needed for your organisation and growth team to generate, evaluate and implement a sustainable growth process.
In light of the global economic situation, we will also be reviewing some do’s and don’ts during a recession.
It is our position here at Frost & Sullivan that with a solid CEO growth team and a growth process in place you can reduce your risk during uncertain economic times and even generate growth opportunities.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
The document discusses how humans have basic social needs that drive the adoption of technologies like social media. While social media allows for online connections, the document emphasizes that humans also have a fundamental need for in-person, offline social connections like touch and body language. It provides tips for using both online and offline means to build relationships and be part of communities.
This document discusses collaboration in both physical and digital spaces. It addresses topics like establishing an online identity and network through social media, making yourself findable online, visualizing your digital network, building trust both face-to-face and online, keeping communication flowing across different platforms, and using tools to facilitate online collaboration. The document suggests balancing individuality with collaboration in both the physical and virtual worlds.
This document outlines a social media conference with 5 speakers discussing various topics related to using social media for business and social innovation. The speakers are Justin Small on why social media is important, Kate Andrews on social media and social innovation, Araceli Carmago-Kilpatrick on building a business through social media, Alison Coward on social media and collaboration, and Nathalie Nahai on moving online relationships offline. The document also includes instructions for attendees to brainstorm ideas, problems to solve, and solutions in the discussion area with feedback.
Augmented reality uses image and object recognition to allow users to interact with and experience digital content that is overlaid on the real world. The document discusses how augmented reality can be used for marketing campaigns, education, mobile applications, and more. Examples include using augmented reality to try on clothes virtually, interact with music, learn interactively, and discover information about objects and locations. The presentation encourages attendees to think about how augmented reality could engage customers and bring printed materials to life.
Frederic Regottaz presented the HEC Paris - Singapore Alumni organization to approximately 200 registered alumni members. The presentation outlined the vice presidency, board, and committees that organize activities, events, partnerships, communications, career support, and humanitarian actions. An organizational chart showed the committees for HR, communications, events, charity, and partnerships/sponsorship. Contact information was provided for committee members, and the LinkedIn group and future website were noted. The partner for the evening's event was introduced as Eric Joubert from HEC.
This document discusses the importance of social media for businesses and brands. It addresses common criticisms of social media platforms like them being pointless or for lonely people. It argues that social media gives brands a narrative and creates sticky content, is critical for customer feedback and engagement, drives innovation, and increases staff morale. It notes that future customers and employees are growing up with social media and that brands need a social media presence to meet evolving expectations. It concludes that businesses should start participating in social media now to position themselves for the future.
This document discusses the catering industry and different types of catering establishments. It begins by defining catering as the food service industry that provides meals away from home, including restaurants, cafeterias, and catering operations. It then describes the main segments of the catering industry as commercial, non-commercial, and military. The key types of catering establishments mentioned include restaurants, transport catering like airline, railway, ship, and surface catering, outdoor catering, retail store catering, club catering, welfare catering, industrial catering, and leisure-linked catering. The document also distinguishes between on-premise and off-premise catering.
This document discusses body condition scoring for dogs and cats. It describes several grading scales used to assess body condition, from 3 grades to 9 grades. The scales evaluate visible bones, abdominal tuck, fat deposits, and other characteristics. Proper body condition is important to avoid health risks like metabolic disorders, orthopedic issues, and certain cancers. The Body Condition Score (BCS) method involves palpating specific body regions and comparing to criteria for each grade from emaciated to obese. Photos show examples of cats and dogs at each BCS grade.
Differential Dyspnea-Tachypnea - Small Animal MedicineNusdianto Triakoso
This document provides a differential diagnosis for dyspnea and tachypnea in dogs and cats. It lists potential physiological, upper airway, lower airway, restrictive, systemic, and toxic causes. Physiological causes include exercise, fear, heat, and pain. Upper airway disorders involve the cervical trachea, pharynx, larynx, and nasal passages. Lower airway issues affect the thoracic trachea, bronchi, and pulmonary parenchyma. Restrictive disorders relate to the diaphragm, masses, tumors, and chest wall abnormalities. Systemic factors involve neurologic diseases, metabolic derangements, and shock. Various drugs and toxins can also induce respiratory signs.
Dokumen ini memberikan 5 formula pembuatan urea molasses block (UMB) sebagai sumber protein dan mineral untuk ternak. Bahan utama yang digunakan antara lain molases, dedak, onggok, tepung kedelai, tepung tulang, kapur, urea, garam dan mineral. Adonan dicampur merata, dipanaskan, lalu dituang ke cetakan untuk mengeras. UMB dapat diberikan pada ternak atau disimpan.
Dokumen tersebut memberikan ringkasan singkat tentang tips dan trik dasar dalam menguasai aplikasi PowerPoint dalam waktu singkat, meliputi cara membuat, menyimpan, membuka file presentasi, menambahkan slide, mengatur gambar, teks, animasi, dan menjalankan slide show.
iStrategy Melbourne - Customer Relevance: The Next Frontier for Competitive A...iStrategy
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
Financial Planning Best Practices and IBM Cognos TM1 DemonstrationSenturus
Learn about best practices for financial planning and analysis (FP&A) solutions that are independent of software platform. View the video recording and download this deck: http://www.senturus.com/resources/ibm-cognos-tm1-demo-and-financial-planning-best-practices/.
Senturus experts demonstrate use of IBM Cognos TM1, a high-performance enterprise planning software for budgeting, forecasting and analysis.
Senturus, a business analytics consulting firm, has a resource library with hundreds of free recorded webinars, trainings, demos and unbiased product reviews. Take a look and share them with your colleagues and friends: http://www.senturus.com/resources.
S&OP Leadership Exchange: Profit Plan Gap ClosersPlan4Demand
866.P4D.INFO | Plan4Demand.com | Info@plan4demand.com
Every Company will have to manage "Gaps" in their Operating Plans. Understanding the key drivers of these gaps is critical to a robost S&OP Process.
Check out this webinar on-demand at http://plan4demand.com/Video-Profit-Plan-Gap-Closers
CIO Summit Rory Gregg Change & Innovation Final V4Deloitte Australia
The document discusses the role of the CIO in leading change and innovation. It finds that fewer than 40% of transformations are successful, but success rates increase when leaders focus on raising expectations, changing behavior, and engaging employees. Key factors for success include clear goals, responsibilities, frontline ownership, communication, and the right information. Tomorrow's CIOs need to be both business strategists and transformational leaders, with skills in areas like collaboration, change leadership, and results orientation. CIOs can help drive innovation by simplifying collaboration, eliminating barriers to change, and giving employees permission to collaborate.
In this month's topic, we will review the foundations needed for your organisation and growth team to generate, evaluate and implement a sustainable growth process.
In light of the global economic situation, we will also be reviewing some do’s and don’ts during a recession.
It is our position here at Frost & Sullivan that with a solid CEO growth team and a growth process in place you can reduce your risk during uncertain economic times and even generate growth opportunities.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
Fundamentals of program, project portfolio managementRobert Twiddy
Here are 5 types of portfolio metrics with key questions and sample metrics for each:
1. Portfolio Mix
- What is the breakdown of projects by type, market, etc.?
- % of portfolio by project type, customer, business unit
2. Portfolio Health
- How healthy is the portfolio?
- % of projects on time, on budget, meeting goals
3. Financial Management
- How is the portfolio performing financially?
- ROI, NPV, IRR, cash flow, cost savings
4. Value Delivery
- Is the portfolio delivering value to the organization?
- % of portfolio linked to strategy, value of benefits realized
5. Demand and Cap
Setting Realistic New Business Growth GoalsJustin Berry
This document discusses establishing an attainable growth budget. It recommends using a "budget validation model" which starts from the bottom up by estimating new business from each producer and factors in retention rates. This often shows the existing staff cannot meet growth targets. The model should then identify how to "bridge the gap", such as hiring new producers or expanding territories. Most high-growth agencies incorporate this model into planning to create achievable growth budgets rather than reactive ones.
The Top Reasons Enterprises Outsource IT to MSPsCA Nimsoft
Half of Executives Say They Foresee Moving Toward 100 Percent MSP Engagement
The survey, conducted in association with Enterprise Management Associates™ (EMA), collected responses, experiences and opinions from executives, mid-level managers and individual IT contributors from mid-sized and large organizations. All participants were currently engaged with an MSP, planning to engage and MSP, or had used MSP services in the past.
Visit www.nimsoft.com for more information.
Three Reasons Investors Want You Off Spreadsheets; Risk Management Alternativesimaginesoftware
The document discusses the challenges of using spreadsheets in capital markets. It summarizes research finding that thousands of business critical spreadsheets are commonly used, but rarely audited, by financial organizations. Spreadsheets are heavily relied on for tasks like modeling financial instruments despite issues around operational risk, functionality, performance, and transparency. The document proposes migrating from spreadsheets to more robust enterprise platforms to gain controls, scalability, and satisfy increasing regulatory demands. It outlines Imagine Software's integrated solution approach using cloud-based software and comprehensive data management services to address the operational and transparency issues that motivate investors to move away from spreadsheets.
In this presentation at the Social Media World Forum, Circle Research's Andrew Dalglish explores how B2B marketers are using social media to promote their businesses. Find out how many of your peers deploy social media, what channels they use and the challenges faced. The presentation also provides a benchmark of success on Twitter - how many followers and what Klout score is 'good' for a B2B organisation.
(DRIVE) Driving Revenue in a Volatile EconomyAct-On Software
The document summarizes a study on how small and mid-sized businesses have driven revenue during a volatile economy. It finds that while all SMBs have been impacted, top performers have been more opportunistic by increasing marketing investments. The study also finds that SMBs rely heavily on traditional marketing over digital and lag in use of techniques like marketing automation. However, top performers distinguish themselves through better use of technology and more sophisticated lead generation and nurturing techniques. The document concludes with seven habits of top performing SMBs, including emphasizing online strategies and advanced digital marketing.
Tim Presentation Deutsche Conference Set09 EngTIM RI
This document provides an agenda and overview of TIM ParticipaçÃμes S.A.'s re-launch plan, key actions, second quarter results, and long-term platform. The summary is:
1) TIM outlined a re-launch plan focusing on improving the brand, network quality, customer service, offerings, sales force, and efficiency to reverse market share losses.
2) In the second quarter, TIM achieved flat total revenues through structural profitability increases from cost reductions despite revenue declines.
3) Looking ahead, TIM aims to build a solid growth platform by continuing its re-launch initiatives and capitalizing on its improved position in the mobile market.
The 5 Biggest Mistakes in Demand Generation, presented at the CMO Thought Leadership Summit by Jeff Ogden of Find New Customers, Barbara Dondiego SVP of Level 3 Communications, and Ed Lemire, EVP of Acteva.
FrameMaker 11: What’s new in FM11 & FM11 Publishing Server (Lavacon2012)Maxwell Hoffmann
Lavacon 2012: see what's new in FrameMaker 11 and FrameMaker 11 Publishing Server. This presentation by Adobe Sr. Product Manager, Kapil Verma (@kapilAdobe) covers the many areas of feature and product improvement in FrameMaker 11. DITA and XML authoring has been made even simpler and more transparent than before. Major improvements like XPath, XQuery, XML Code view and "intelliprompt" for elements and attributes are most welcomed. Even is you are still doing "unstructured" authoring, the ability to generate a hyperlinked parts table from 3D diagrams, in place insertion of styles, improved FIND/CHANGE and more control over customizing your user interface are a huge help. Also find out how tooutput to multiview HTML5 to publish to tablets and mobile devices.
Hurricane Katrina, Sandy and the Boeing Dreamliner!!! PT. 2MpowerGroup
The document discusses Boeing's Dreamliner 787 project and the issues it faced. It outlines that Boeing decided early on to outsource 70% of the plane's manufacturing, which greatly increased the project's complexity and contributed to its 3 year delay. By outsourcing key technologies like wing production to suppliers in Japan, Boeing lost internal know-how and control over the project. The extensive outsourcing exposed Boeing to coordination risks with suppliers and risks from suppliers falling behind and being unable to deliver.
The document discusses Boeing's Dreamliner 787 project and the risks associated with extensive outsourcing. It notes that Boeing outsourced 70% of the plane's manufacturing, which greatly increased complexity and contributed to the project being 3 years late. Extensive outsourcing also meant transferring technology and know-how to suppliers in Japan. The document analyzes different risks of large-scale outsourcing, including coordination risks, innovation risks, and the risks of outsourcing key capabilities and losing control over the supply chain.
Alex Albertini from Pacific Sunwear and Matthew Tabisz from Samsung on Manage...eyefortransport
This document outlines the benefits of collaborative planning between partners to provide supply chain stability. It discusses how a pre-collaborative state features limited forecasting accuracy, increased production planning lead times, and high order fulfillment costs. The document then details a four phase implementation of collaborative planning involving consensus forecasting, production planning integration, and delivery optimization. Finally, it describes the anticipated post-collaborative state of improved forecasting accuracy, reduced order lead times, and shared key performance indicators between partners.
iStrategy 2012, Melbourne: Customer relevance - the next frontier for competi...Jason Juma-Ross
The volume and complexity of digital data today often paralyses companies. With so much to be observed and so many insights to be generated, where should strategic marketers start? According to Jason Juma-Ross, Accenture's Australian Interactive lead, success lies not in generating the 'best' answer, but in getting to a better answer faster than your competitors. Here, he explains how customer relevance, delivered at scale and speed, is the next frontier for competitive advantage.
IBM Finance Forum - The Economic Balancing ActIBM Sverige
Sweden's economy has been on a roller coaster ride in recent years, first there was the fallout from the worst post-war global recession, and now we find ourselves travelling at full speed as growth rebounds with renewed vigour. That's all great news for now but in the meantime we have all learned some valuable lessons - with growth comes increased risk, we need to manage that, with growth comes increased cost, we need to manage that too and with growth comes ever greater opportunity both good and bad. How can business prepare for and anticipate that? What role does the finance organisation now play in keeping everything in blanace?
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Prescriptive analytics BA4206 Anna University PPTFreelance
Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
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Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
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1. Delivering deal value in East Asia
4 May 2011
Finance Committee @ FCCS
This presentation was made during an event at the French Chamber of
Commerce of Singapore and the following slides are not fully
representative of what was presented.
2. Introduction
Which geographic region do you expect Asia Pacific cross-
border acquirers to agressively target over the next 18 months?
50%
ondant 45%
40%
35%
30%
% of respo
25%
20%
15%
10%
5%
0%
Key success factors: - Business rationale
- Price
- Integration
Source: “Asia on the buy-side: the key to success” by Merger Market
1
3. Delivering deal value along the deal process
Signing Closing
Integration/merger preparation
2
4. Perform operational due diligence to assess the value post deal and
give the right price
• Identify synergies AND di-synergies Fixed assets & Total
• Assess one-off costs Property synergies
• Timing Head Office
Working
P&L capital
&
Tax y g
synergies
Overheads
IT
Marketing and
promotion
Supply
chain
Labour
COGS
Revenue
3
6. Phase 1: Prepare the integration of a target in Asia
• Integration principles
• Assess gaps with target
Compete
p Collaboration
• Prioritize 3% 10%
Assertiveness
30% 30%
Compromise
• Key HR 27%
17%
Avoid Accommodate
• Train on integration program 40% 30%
10% 3%
• Prepare TSA/SLA/LTA Concerns with others
• Develop 100-day action plan
• Day one preparation
Day-one
5
7. Phase 2: Take control
Work load
Emotions
• Gain control Excitement
• Q i k i
Quick-wins Commitment
Frustration
Engagement
• 100-day
Disillusionment
• Future operating model Exploration
Low point
• Implementation project
100 Days
6
8. Phase 3: Deliver the value
Steering Committee
Programme
• Implement, track and monitor integration Integration
Office
p
plan and value capture initiatives
p Director
• Management dashboards (weekly, monthly, 1. Commercial
quarterly) 2. Operations
3. Purchasing
3 P h i
• Human capital settled 4. Property
5. Finance & IT
• Transform to new operating model
p g 6 . HR
Benefits Tracking
Programme Management
7
9. Best practices in the region
• Outings (meals, drinks & KTV)
• Family business
• Language
• Come as a service provider (low integration level)
C ea e i e ide (l i te ati le el)
Culture
C lt
• Long term incentives
• Contracts in Bahasa
• Turnover rate • Social media
• Cash HR IT • Emails
• Understand stakeholders’ • Provide shared
needs services
• Involve family
y
Maturity
• Listen
• Relation with public authority by locals
• Have local representatives to talk on your behalf
• Representations
• Accuracy of financials
8
10. Contact
Ludovic Sichere
Associate Director, Transaction Services, KPMG Singapore
+ 65 9456 4821
ludovicsichere@hotmail.com
ludovicsichere@hotmail com
lsichere@kpmg.com.sg
Group on
Operation d diligence &
O i due dili
post deal services
9