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FOR THE RECORD
     A MarshBerry Publication
     Volume V, Issue 6                                                                           June, 2011



                                Establishing an Attainable Growth Budget
      During the business planning process, many agencies build their growth budget reactively, based on a gut feeling, or with just
      the end result in mind. While this may be the easy way, the likelihood of success is very low. Success is limited because the
      growth budget has not been “validated” or reconciled to a business plan to ensure that it is achievable.

      A proven practice used to develop an attainable growth budget is to use a “budget validation model”. This model is a process
      used to reconcile growth, identify the gap and build a plan for bridging the gap. The place to start is from the bottom up, or by
      estimating the new business production that is expected from each producer. Once individual targets are established, the next
      step is to estimate the retention rate that each producer will experience, factoring in changes in rate, exposure base and the
      probability of loss for any account at risk. The result is a projection of net growth by producer and total agency commission
      income. This process often highlights the fact that the existing staff cannot produce enough for the agency to attain the growth
      budget. The focus then must become “how to bridge the gap”.

      A budget validation model should be a key component of any business planning process. If employed correctly, it will enable
      leadership to establish a growth budget that is achievable. In order to bridge the gap, a budget validation model should
      consider the following:

      •	    How many new producers at what success ratio need to be hired?
      •	    Should	the	market	territory	be	redefined	and	expanded	to	create	additional	new	business	opportunities?
      •	    What	is	an	ideal	profile	of	an	account	where	the	agency	has	differentiated	expertise,	market	or	relationships?
      •	    What are the most desirable and prevalent prospects available (i.e. industry, average account size, product types, etc.)?
      •	    Which producers are uniquely suited to target which industry segments?
      •	    Does the staff understand and communicate the agency’s unique capabilities to win accounts?

                            100%
           Key
                             90%                                                            Average Agency
           Component
                                                                                            High-Growth Agency
           Checklist         80%
                                                                86%
           for a             70%
                                               76%                                                                   76%
                                                                                 75%
           Successful        60%
           Business          50%                         59%
                                                                                                 59%
                                                                                                                                     61%

           Plan              40%
                                                                                                              55%

                                       43%
                                                                         41%               41%
                             30%

                             20%
                                                                                                                               24%
                             10%

                              0%
                                      Incorporates a     Is updated       Includes a            Is            Is monitored       Impacts
                                     budget validation    annually     planning retreat   communicated       throughout the     employee
                                          model                                            to everyone            year        compensation

      As depicted in the graph above, our research shows that the majority of high-growth agencies incorporate a budget validation
      model into their business planning process. Identifying the gap and building a process to bridge the gap turns a growth “wish”
      into	an	“attainable	growth	budget”.		Too	many	agencies	fail	to	perpetuate	because	of	missed	profit	projections.		Most	often,	this	
      occurs because expenses are accurately projected, but growth targets are seldom attained. Remove luck from the equation.
      Incorporate a budget validation model into your planning process and control your future.

                                                               Authored by Justin Berry, Vice President, Sales Management, 440-220-5431




       MarshBerry • 4420 Sherwin Road • Willoughby, Ohio 44094 • 800-426-2774 • www.MarshBerry.com • MarshBerry@MarshBerry.com
     No portion of this publication may be reproduced without express written consent from Marsh, Berry & Company, Inc. All rights reserved © 2011.


                                                For a complete library of reports and newsletter back issues,
Learn. Improve. Realize.                                please visit www.MarshBerry.com/Articles.
MarshBerry Solutions

  Information Services                       Management Consulting                           Exchange Networks                               M&A Advisory

Benchmarking Services                        Sales Management                             Agency Peak Performance                    Strategy
Perspectives for High Performance (PHP)      Cultural	Mapping	and	Alignment                 EXchange (APPEX)                         Acquisition Planning
Sales Portal – Pipeline / Service Timeline   Producer Goal Setting                        Over 115 Agencies                          Deal	Return	Modeling
Confidential	Employee	Morale	Indexing        Sales Portal – Pipeline / Service Timeline   Over	$1.1	Billion	Revenue                  Strategic Options Analysis
Perpetuation Preparedness                    Accountability / Compensation Design                                                    Alternative	Buyer	Comparison
Operational Assessment                       Producer	and	Sales	Manager	Training
                                                                                          Bank Agency NetworK (BANK)
Sales	Management	Benchmark	Report            Differentiation Design and Execution
                                                                                          Over	25	Banks
                                                                                                                                     Preparation
                                                                                          Over	$1.0	Billion	Revenue                  Sale	Preparation	Management	
MarshBerry.com                               Business Planning                                                                       Offering	Memorandum		Development
Performance Calculators                      Strategic	Business	Planning
                                                                                                                                     Strategic	Pitch	Book	Design
Forms & Documents                            Execution	/	Action	Plan	Management           Total Agency Sales Culture
                                                                                                                                     Candidate Profile Creation
Position Descriptions                        Strategic Options Analysis                      (TASC) Network
Discussion Groups                                                                         Over 35 Agencies                           Representation
Research Studies
                                             Agency Valuation                             Over	$1.1	Billion	Revenue
                                                                                                                                     Buy	Side	Representation	
                                             Agency	Fair	Market	Valuation                 Nation’s leading organic growth agencies
Market	Data                                                                                                                            (including Search and Screen)
                                             Valuation Assessment                         Enhanced new business production and
On-Line Value Estimator                                                                                                              Sell Side Representation
Published Articles                                                                            retention strategies
                                                                                                                                     Letter of Intent / Negotiation
                                             Perpetuation Plans                                                                      Creative Deal Structure Alternatives
Monthly Publications                         Perpetuation Plan Design                     Royal Sun Alliance (RSA)
The	MarshBerry	Letter                        Plan	Execution	Management                      Summit Brokers                           Analytics
                                             Transfer Strategies (Stock / Leadership /
      a. Market	&	Financial
                                                   Books	of	Business)
                                                                                            Improvement Network                      Agency	Fair	Market	Valuation
     b. Agency Compensation                                                               Canadian agencies affiliated with Royal    Market	Comparables	/	Benchmarking
     c. Agency Operations
     d. Surveys                              Financial Consulting                            & Sun Alliance Insurance Company        After-Tax Return Optimization
                                             Internal Financial Controls                                                             IRR, ROI and EPS Analysis
For The Record (Statistical Analysis)
Dealmaker’s	Dialogue	(M&A	Advisory)          Compensation Consulting                      Standard Partner Services
                                             Value Enhancement Planning                   State of the Industry Research
                                                                                                                                     Execution
                                                                                                                                     Diagnostic Due Diligence
Public Speaking Engagements                  Contingent/Supplemental	Plan	Mgmt.           CEO Peer Exchange / Networking
                                                                                          Semi-annual Conferences                    Confirmatory Due Diligence
Keynote / State of the Industry
Topical education                            Operational Consulting                       Semi-annual Consultation                   Intangible Asset Allocation – GAAP Rep.
                                             Staff	Workload	/	Comp.	Management            Regimented	Benchmarking	Services           Fairness Opinion
                                             Workflow and Procedures                                                                 Definitive	Agreement		(Best	Terms	/	
Carrier Services                                                                          MarshBerry.com
                                                                                                                                        Conditions)
Distribution	System	Management               E&O Audit, Policies and Procedures           The	MarshBerry	Letter	and	other	Monthly	
                                             E&O	Market	Access                                Publications
Field Personnel Training and Development                                                                                             Post-Deal Management
                                                                                          Priority Consulting Opportunities
Agency	Management	Symposiums                                                                                                         Post-Closing Integration
                                             Recruiting                                   Exclusive Programs
                                             Position profile, search, screen, hire       Distance Learning Groups (DLGs)            Goodwill Impairment Testing
                                             Compensation development plan                                                           Peer to Peer CEO Exchange
                                             Technical and sales training year one                                                   Earn-Out	Maximization	Consultation




           M    arshBerry’s clients are committed to realizing their fullest potential with respect
                to growth, profit, survival and shareholder value. Our agent, broker, bank and
           carrier clientele engage us to achieve their goals within the retail and wholesale
           channels of the insurance distribution system. Our unparalleled industry-specific
           services include consulting, performance benchmarking, peer-to-peer exchange
                 networks, merger and acquisition intermediation and producer recruiting.

                          MarshBerry • 4420 Sherwin Road • Willoughby, Ohio 44094 • 800-426-2774 • www.MarshBerry.com

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Setting Realistic New Business Growth Goals

  • 1. FOR THE RECORD A MarshBerry Publication Volume V, Issue 6 June, 2011 Establishing an Attainable Growth Budget During the business planning process, many agencies build their growth budget reactively, based on a gut feeling, or with just the end result in mind. While this may be the easy way, the likelihood of success is very low. Success is limited because the growth budget has not been “validated” or reconciled to a business plan to ensure that it is achievable. A proven practice used to develop an attainable growth budget is to use a “budget validation model”. This model is a process used to reconcile growth, identify the gap and build a plan for bridging the gap. The place to start is from the bottom up, or by estimating the new business production that is expected from each producer. Once individual targets are established, the next step is to estimate the retention rate that each producer will experience, factoring in changes in rate, exposure base and the probability of loss for any account at risk. The result is a projection of net growth by producer and total agency commission income. This process often highlights the fact that the existing staff cannot produce enough for the agency to attain the growth budget. The focus then must become “how to bridge the gap”. A budget validation model should be a key component of any business planning process. If employed correctly, it will enable leadership to establish a growth budget that is achievable. In order to bridge the gap, a budget validation model should consider the following: • How many new producers at what success ratio need to be hired? • Should the market territory be redefined and expanded to create additional new business opportunities? • What is an ideal profile of an account where the agency has differentiated expertise, market or relationships? • What are the most desirable and prevalent prospects available (i.e. industry, average account size, product types, etc.)? • Which producers are uniquely suited to target which industry segments? • Does the staff understand and communicate the agency’s unique capabilities to win accounts? 100% Key 90% Average Agency Component High-Growth Agency Checklist 80% 86% for a 70% 76% 76% 75% Successful 60% Business 50% 59% 59% 61% Plan 40% 55% 43% 41% 41% 30% 20% 24% 10% 0% Incorporates a Is updated Includes a Is Is monitored Impacts budget validation annually planning retreat communicated throughout the employee model to everyone year compensation As depicted in the graph above, our research shows that the majority of high-growth agencies incorporate a budget validation model into their business planning process. Identifying the gap and building a process to bridge the gap turns a growth “wish” into an “attainable growth budget”. Too many agencies fail to perpetuate because of missed profit projections. Most often, this occurs because expenses are accurately projected, but growth targets are seldom attained. Remove luck from the equation. Incorporate a budget validation model into your planning process and control your future. Authored by Justin Berry, Vice President, Sales Management, 440-220-5431 MarshBerry • 4420 Sherwin Road • Willoughby, Ohio 44094 • 800-426-2774 • www.MarshBerry.com • MarshBerry@MarshBerry.com No portion of this publication may be reproduced without express written consent from Marsh, Berry & Company, Inc. All rights reserved © 2011. For a complete library of reports and newsletter back issues, Learn. Improve. Realize. please visit www.MarshBerry.com/Articles.
  • 2. MarshBerry Solutions Information Services Management Consulting Exchange Networks M&A Advisory Benchmarking Services Sales Management Agency Peak Performance Strategy Perspectives for High Performance (PHP) Cultural Mapping and Alignment EXchange (APPEX) Acquisition Planning Sales Portal – Pipeline / Service Timeline Producer Goal Setting Over 115 Agencies Deal Return Modeling Confidential Employee Morale Indexing Sales Portal – Pipeline / Service Timeline Over $1.1 Billion Revenue Strategic Options Analysis Perpetuation Preparedness Accountability / Compensation Design Alternative Buyer Comparison Operational Assessment Producer and Sales Manager Training Bank Agency NetworK (BANK) Sales Management Benchmark Report Differentiation Design and Execution Over 25 Banks Preparation Over $1.0 Billion Revenue Sale Preparation Management MarshBerry.com Business Planning Offering Memorandum Development Performance Calculators Strategic Business Planning Strategic Pitch Book Design Forms & Documents Execution / Action Plan Management Total Agency Sales Culture Candidate Profile Creation Position Descriptions Strategic Options Analysis (TASC) Network Discussion Groups Over 35 Agencies Representation Research Studies Agency Valuation Over $1.1 Billion Revenue Buy Side Representation Agency Fair Market Valuation Nation’s leading organic growth agencies Market Data (including Search and Screen) Valuation Assessment Enhanced new business production and On-Line Value Estimator Sell Side Representation Published Articles retention strategies Letter of Intent / Negotiation Perpetuation Plans Creative Deal Structure Alternatives Monthly Publications Perpetuation Plan Design Royal Sun Alliance (RSA) The MarshBerry Letter Plan Execution Management Summit Brokers Analytics Transfer Strategies (Stock / Leadership / a. Market & Financial Books of Business) Improvement Network Agency Fair Market Valuation b. Agency Compensation Canadian agencies affiliated with Royal Market Comparables / Benchmarking c. Agency Operations d. Surveys Financial Consulting & Sun Alliance Insurance Company After-Tax Return Optimization Internal Financial Controls IRR, ROI and EPS Analysis For The Record (Statistical Analysis) Dealmaker’s Dialogue (M&A Advisory) Compensation Consulting Standard Partner Services Value Enhancement Planning State of the Industry Research Execution Diagnostic Due Diligence Public Speaking Engagements Contingent/Supplemental Plan Mgmt. CEO Peer Exchange / Networking Semi-annual Conferences Confirmatory Due Diligence Keynote / State of the Industry Topical education Operational Consulting Semi-annual Consultation Intangible Asset Allocation – GAAP Rep. Staff Workload / Comp. Management Regimented Benchmarking Services Fairness Opinion Workflow and Procedures Definitive Agreement (Best Terms / Carrier Services MarshBerry.com Conditions) Distribution System Management E&O Audit, Policies and Procedures The MarshBerry Letter and other Monthly E&O Market Access Publications Field Personnel Training and Development Post-Deal Management Priority Consulting Opportunities Agency Management Symposiums Post-Closing Integration Recruiting Exclusive Programs Position profile, search, screen, hire Distance Learning Groups (DLGs) Goodwill Impairment Testing Compensation development plan Peer to Peer CEO Exchange Technical and sales training year one Earn-Out Maximization Consultation M arshBerry’s clients are committed to realizing their fullest potential with respect to growth, profit, survival and shareholder value. Our agent, broker, bank and carrier clientele engage us to achieve their goals within the retail and wholesale channels of the insurance distribution system. Our unparalleled industry-specific services include consulting, performance benchmarking, peer-to-peer exchange networks, merger and acquisition intermediation and producer recruiting. MarshBerry • 4420 Sherwin Road • Willoughby, Ohio 44094 • 800-426-2774 • www.MarshBerry.com