The document discusses challenges in higher education and how technology can be used to enhance student engagement and learning. It describes how students today have different learning needs and styles compared to the past. Various technology tools are mentioned that can support new forms of learning, such as social networks like Facebook and Ning, wikis, and digital storytelling software like Alice. The roles of both students and educators are examined - students want to actively participate and choose their own learning, while educators need to facilitate new forms of learning, guide students, and collaborate using technology. Overall, integrating technology into teaching can help close the gap between students and teachers and support formal and informal learning.