23. DR.KHALID D. AL-HARBY 7 Appointment system What is the type of your clinic? : walk-in, referral, mini-clinic (its pros and cons!!!) Do you belief in having an appointment system for you as a G.P.? (pros and cons)
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26. DR.KHALID D. AL-HARBY 10 Prescribing and referring Blank paper Write personal data, generic name, form, dose, route, duration (or check resources) Date, time, your name and signature. Referral : clear concise information, from where, to where, reason for referral, and suggestions.
27. DR.KHALID D. AL-HARBY 11 Compliance and Satisfaction A case of right diagnosis and right therapy but no improvement? Could be low compliant! How to know? No improvement, counting the pills, asking about S.E, confrontation. How to prevent? Increase satisfaction How? Give information, improve communication skills
28. DR.KHALID D. AL-HARBY 12 Management and audit cycles You are the new general director (or the manager of PHCC). Tell me about your plan. You want to establish a new clinic (e.g. well-man clinic) what you will do? How to evaluate and improve your clinic? (audit) What is audit? Time management Paper management
29. DR.KHALID D. AL-HARBY 13 File system What type of files you have in your practice? Family file, POMR (pros and cons) Limitations : hand writing, space, time…. New advances: electronic card (pros and cons) Keeping the file with the patient (mobile file): pros and cons!!!
30. DR.KHALID D. AL-HARBY 14 Be a safe doctor A case of life-threatening condition. Management Red flags of common presentations Safety netting and follow up Use of referral and consultation properly
31. DR.KHALID D. AL-HARBY 15 Euthanasia Def Types : active, passive, assisted suicide Your opinion (know the religious view)
35. DR.KHALID D. AL-HARBY 18 Education-interested Health education: practical case (e.g. obesity), pros and cons( e.g do you it is cost-effective to spend money in health education about smoking although it is still increasing) How to deliver a message (arc of distortion) Johari’s window Academic activities in your program (lectures vs. workshops, and data show vs. board)
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