Exploring
Editorial Strategy

Jeffrey MacIntyre   Content Strategy Forum 2010
Predicate, LLC     Paris
Hello, France; Hello, World.

I’m an independent
content strategist
in New York City.

In France.                     Credit: theirisnetwork, fffound!
Hello, France; Hello, World.

But.

How did I get here?

How did you?
                       Credit: HotVVheels Peter Nidzgorski, x818, fffound!
Hello, France; Hello, World.

Most importantly,
why are we here?
Hello, France; Hello, World.

Most importantly,
why are we here?




                               Credit: 96dpi, flickr
Hello, France; Hello, World.

Most importantly,
why are we here?
Hello, France; Hello, World.

Most importantly,
why are we here?
I Can Only
Speak for
Myself.
I Can Only
Speak for
Myself.
I Can Only
Speak for
Myself.


             Credit: batescreativegroup.com
Why I’m Really Here.


              +
Why I’m Really Here.


                  =


  “Content strategy is about publishing.”
        Erin Kissane, incisive.nu
Why We’re Really Here.
Content Strategy Today
Introductions

I’m an independent content strategist in
NYC. My practice focuses on
editorial product strategy.
      ‣ Jeff MacIntyre, Principal
         @jeffmacintyre
What is
Editorial
Strategy?
The Primacy of Content Strategy

Simply put, editorial
strategy begins with
content strategy.

The second explains
the first.                  Credit: Blogger.com circa 1999
Content Strategy is a Lifecycle

“Content Strategy plans for the
creation, publication, and
governance of useful, usable content.”
--Kristina Halvorson
“If information architecture is the spatial design of
information, I see content strategy as the temporal side
of that same coin.” --Louis Rosenfeld
The Content Strategy Gospel
 ‣   The web is a publishing medium.
 ‣   Content is integral (to experience).
 ‣   Content producers = de facto publishers.
 ‣   To users, the web is awash in content.
     Site owners feel the floodwaters, too.
 So, sink or swim. Filter or be flooded.
What’s a Content Strategist?
Editors + Editorial Strategy?

 “We don’t hire editors,
 we hire content strategists.”

            CEO Jack Griffin
           21 February 2008
“As a Content
Strategist
Working with
Editorial...”



                Credit: Adam Taplin, Content Strategy Google Group
Editorial is Ongoing Content
What is it? A publishing asset.
‣   Repeatable and repeatedly
    published content in a
    recognizable form (article, podcast,
    etc.) and packaged (e.g., edited) for
    consumption;
‣   Made valuable to an audience by:
    being newsworthy or original;
    through subject matter expertise or
    authority; by voice or other brand
    attributes.
Example: Slate’s “Today’s Papers”
12 years ago, Slate.com pioneered a daily
form of content aggregation for news
consumers. Now, everyone does “roundups.”


It evolved from novel
convenience to meta-digest
to spin-offs to modular, near-
realtime editorial.
Introducing Editorial Strategy
‣ What? Product
    development for content.
‣   Why? “The Day 2 Problem.”
‣   How? Content strategist,
    like product developers,
    work between “product” and “plumbing.”
Why
EDITORIAL STRATEGY?
“The Day 2 Problem”
Postlaunch is a
project phase.
(It’s called operations.)

Editorial content is ongoing
content publishing.

Editorial strategy is about caring
for content after launch day.        Credit: Flickr Commons
Your website
isn’t a magazine.
“[G]etting better at
publishing is the only way
you’re going to get better at
content.”          Gerry McGovern
                     Content Critical
Your website
isn’t a magazine!
Publishing is Pivotal

‣ Everything I know
  about content
  strategy I learned
  from being a web
  editor.
Publishing is Pivotal

‣ Maybe you did, too?
Louis Rosenfeld:
Kill Redesign
‣ “Redesign must die”
‣ “Every large website
  is a complex           Credit: “Redesign Must Die “, louisrosenfeld.com


  adaptive system.”
Your website
isn’t a magazine.
But it should be.
Crafting
an EDITORIAL STRATEGY
Do You Have One?

Editorial strategy is ...
 ‣ a set editorial mix
                                   Credit: Jessica Hagy




 ‣ scheduled release of ongoing content
 ‣ packaged as a bundle of like content
 ‣ supported via masthead workflow
 ‣ guided by a product strategy
Key Debates in Editorial Strategy

‣   “Free v. paid” (rev. models: licensing, etc.)
‣   Editorial mix: stock & flow
‣   Production model: factory v. atelier
‣   Bundling: curation v. aggregation
‣   Original content: longform/shortform
Editorial as
Product?

 ‣ More common
   than you think.
Designers on Editorial


Credit: Jason Santa Maria, SVA presentation




             Credit: Luke Hayman, Pentagram.com   Credit: Dan Hill, cityofsound.com
The Value of Curation

Credit: Clinton Forry, content-ment.com



                                                                         Credit: Erin Scime, dopedata.com




                                          Credit: Robin Sloan, snarkmarket.com                                      Credit: Jonathan Maziarz
                                                                                        Credit: Prasanna Lal Das,
                                                                                    prasannalaldas.blogspot.com
The Role of Analytics
Editorial Strategy Toolkit:
Product, Platform,
Process




     Credit: Muriel Vandermeulen, wearethewords.com
                                                      Credit: Erin Kissane, incisive.nu
Delivering an
Editorial Strategy
A Simple Content
Strategy Philosophy

‣ Product
‣ Platform
‣ Process
A Simple Content
Strategy Philosophy

‣ Product (content)
‣ Platform (publishing)
‣ Process (organization)
Our Methodology

 1. Audit          2. Plan        3. Build       4. Grow
                    content         content       editorial
 content audit
                    strategy      specification    calendar
   content
                 migration plan    copy deck     style guide
  inventory
                   metadata                        content
 gap analysis
                   schema                        development
Our Editorial Strategy

 1. Audit   2. Plan    3. Build   4. Grow
            content                editorial
            strategy               calendar

                                  style guide

                                    content
                                  development
Content Strategy


                       !




            !      !
Content Strategy

Think product lifecycle:
 ‣   A plan for content publishing.
 ‣   Iterating distinctive content products, integrating with business and
     competitive analysis. (E.g., content revenue modelling.)
 ‣   Blueprint for each content type’s lifecycle. Programming
     framework for editorial calendar.
 ‣   Support technology recommendations and guidelines.
 ‣   Organizational design (process, workflow, roles and
     responsibilities).
Style Guide   Editorial Calendar




                               !
Style Guide

Think postlaunch:
 ‣ Reboot the model.
 ‣ More show bible (TV) or functional
    specification (functional analysis).
 ‣ A training document, with publishing
    walkthroughs for each content module.
Editorial Calendar
Think big, think small:
 ‣   The killer app of content strategy.
 ‣   An exhaustive programming resource.                          Credit: Rural Doctoring

 ‣   Macro: Swimlane visibility across sites and channels,
     enhancing collaboration and crosspromotion, increasing lead
     times.
 ‣   Micro: Asset-level tracking of all content production to reduce
     LOE, and increase content quality (streamlining “roundtrips”).
 ‣   The foundation for benchmarking production--and further
     optimization via analytics. Basis for proof points of CS ROI?
Content Development




                      Credit: Webbmedia Group
Cui Bono?
The Big Idea: Ubiquitous Publishing




  Credit: Denis Pelli & Charles Bigelow, seedmagazine.com.
Why We’re Really Here.
What Problems Will You Solve?




                  Credit: laughingsquid, flickr
Because Your
Rooftop is Ready.



Further Reading:




                                         Credit: Joel Bedford, flickr
‣ Content Strategy, the Knol
‣ Content Strategy, the Google Group
‣ Notes on Content (predicate-llc.com)
‣ #contentstrategy on Twitter
Predicate | Exploring Editorial Strategy

Predicate | Exploring Editorial Strategy

  • 2.
    Exploring Editorial Strategy Jeffrey MacIntyre Content Strategy Forum 2010 Predicate, LLC Paris
  • 3.
    Hello, France; Hello,World. I’m an independent content strategist in New York City. In France. Credit: theirisnetwork, fffound!
  • 4.
    Hello, France; Hello,World. But. How did I get here? How did you? Credit: HotVVheels Peter Nidzgorski, x818, fffound!
  • 5.
    Hello, France; Hello,World. Most importantly, why are we here?
  • 6.
    Hello, France; Hello,World. Most importantly, why are we here? Credit: 96dpi, flickr
  • 7.
    Hello, France; Hello,World. Most importantly, why are we here?
  • 8.
    Hello, France; Hello,World. Most importantly, why are we here?
  • 9.
    I Can Only Speakfor Myself.
  • 10.
    I Can Only Speakfor Myself.
  • 11.
    I Can Only Speakfor Myself. Credit: batescreativegroup.com
  • 12.
  • 13.
    Why I’m ReallyHere. = “Content strategy is about publishing.” Erin Kissane, incisive.nu
  • 14.
  • 15.
  • 16.
    Introductions I’m an independentcontent strategist in NYC. My practice focuses on editorial product strategy. ‣ Jeff MacIntyre, Principal @jeffmacintyre
  • 17.
  • 18.
    The Primacy ofContent Strategy Simply put, editorial strategy begins with content strategy. The second explains the first. Credit: Blogger.com circa 1999
  • 19.
    Content Strategy isa Lifecycle “Content Strategy plans for the creation, publication, and governance of useful, usable content.” --Kristina Halvorson “If information architecture is the spatial design of information, I see content strategy as the temporal side of that same coin.” --Louis Rosenfeld
  • 20.
    The Content StrategyGospel ‣ The web is a publishing medium. ‣ Content is integral (to experience). ‣ Content producers = de facto publishers. ‣ To users, the web is awash in content. Site owners feel the floodwaters, too. So, sink or swim. Filter or be flooded.
  • 21.
    What’s a ContentStrategist?
  • 22.
    Editors + EditorialStrategy? “We don’t hire editors, we hire content strategists.” CEO Jack Griffin 21 February 2008
  • 23.
    “As a Content Strategist Workingwith Editorial...” Credit: Adam Taplin, Content Strategy Google Group
  • 24.
    Editorial is OngoingContent What is it? A publishing asset. ‣ Repeatable and repeatedly published content in a recognizable form (article, podcast, etc.) and packaged (e.g., edited) for consumption; ‣ Made valuable to an audience by: being newsworthy or original; through subject matter expertise or authority; by voice or other brand attributes.
  • 25.
    Example: Slate’s “Today’sPapers” 12 years ago, Slate.com pioneered a daily form of content aggregation for news consumers. Now, everyone does “roundups.” It evolved from novel convenience to meta-digest to spin-offs to modular, near- realtime editorial.
  • 26.
    Introducing Editorial Strategy ‣What? Product development for content. ‣ Why? “The Day 2 Problem.” ‣ How? Content strategist, like product developers, work between “product” and “plumbing.”
  • 27.
  • 28.
    “The Day 2Problem” Postlaunch is a project phase. (It’s called operations.) Editorial content is ongoing content publishing. Editorial strategy is about caring for content after launch day. Credit: Flickr Commons
  • 29.
  • 30.
    “[G]etting better at publishingis the only way you’re going to get better at content.” Gerry McGovern Content Critical
  • 31.
  • 32.
    Publishing is Pivotal ‣Everything I know about content strategy I learned from being a web editor.
  • 33.
    Publishing is Pivotal ‣Maybe you did, too?
  • 34.
    Louis Rosenfeld: Kill Redesign ‣“Redesign must die” ‣ “Every large website is a complex Credit: “Redesign Must Die “, louisrosenfeld.com adaptive system.”
  • 35.
    Your website isn’t amagazine. But it should be.
  • 36.
  • 37.
    Do You HaveOne? Editorial strategy is ... ‣ a set editorial mix Credit: Jessica Hagy ‣ scheduled release of ongoing content ‣ packaged as a bundle of like content ‣ supported via masthead workflow ‣ guided by a product strategy
  • 38.
    Key Debates inEditorial Strategy ‣ “Free v. paid” (rev. models: licensing, etc.) ‣ Editorial mix: stock & flow ‣ Production model: factory v. atelier ‣ Bundling: curation v. aggregation ‣ Original content: longform/shortform
  • 39.
    Editorial as Product? ‣More common than you think.
  • 40.
    Designers on Editorial Credit:Jason Santa Maria, SVA presentation Credit: Luke Hayman, Pentagram.com Credit: Dan Hill, cityofsound.com
  • 41.
    The Value ofCuration Credit: Clinton Forry, content-ment.com Credit: Erin Scime, dopedata.com Credit: Robin Sloan, snarkmarket.com Credit: Jonathan Maziarz Credit: Prasanna Lal Das, prasannalaldas.blogspot.com
  • 42.
    The Role ofAnalytics
  • 43.
    Editorial Strategy Toolkit: Product,Platform, Process Credit: Muriel Vandermeulen, wearethewords.com Credit: Erin Kissane, incisive.nu
  • 44.
  • 45.
    A Simple Content StrategyPhilosophy ‣ Product ‣ Platform ‣ Process
  • 46.
    A Simple Content StrategyPhilosophy ‣ Product (content) ‣ Platform (publishing) ‣ Process (organization)
  • 47.
    Our Methodology 1.Audit 2. Plan 3. Build 4. Grow content content editorial content audit strategy specification calendar content migration plan copy deck style guide inventory metadata content gap analysis schema development
  • 48.
    Our Editorial Strategy 1. Audit 2. Plan 3. Build 4. Grow content editorial strategy calendar style guide content development
  • 49.
  • 50.
    Content Strategy Think productlifecycle: ‣ A plan for content publishing. ‣ Iterating distinctive content products, integrating with business and competitive analysis. (E.g., content revenue modelling.) ‣ Blueprint for each content type’s lifecycle. Programming framework for editorial calendar. ‣ Support technology recommendations and guidelines. ‣ Organizational design (process, workflow, roles and responsibilities).
  • 51.
    Style Guide Editorial Calendar !
  • 52.
    Style Guide Think postlaunch: ‣ Reboot the model. ‣ More show bible (TV) or functional specification (functional analysis). ‣ A training document, with publishing walkthroughs for each content module.
  • 53.
    Editorial Calendar Think big,think small: ‣ The killer app of content strategy. ‣ An exhaustive programming resource. Credit: Rural Doctoring ‣ Macro: Swimlane visibility across sites and channels, enhancing collaboration and crosspromotion, increasing lead times. ‣ Micro: Asset-level tracking of all content production to reduce LOE, and increase content quality (streamlining “roundtrips”). ‣ The foundation for benchmarking production--and further optimization via analytics. Basis for proof points of CS ROI?
  • 54.
    Content Development Credit: Webbmedia Group
  • 55.
  • 56.
    The Big Idea:Ubiquitous Publishing Credit: Denis Pelli & Charles Bigelow, seedmagazine.com.
  • 57.
  • 58.
    What Problems WillYou Solve? Credit: laughingsquid, flickr
  • 59.
    Because Your Rooftop isReady. Further Reading: Credit: Joel Bedford, flickr ‣ Content Strategy, the Knol ‣ Content Strategy, the Google Group ‣ Notes on Content (predicate-llc.com) ‣ #contentstrategy on Twitter