Crafting Your
                       Content
                      Strategy
                      #IMC2012



Paul J Gibler MBA
EC = MC
 Every Company is
 a Media Company
Source: Tom Foremski, Silicon Valley
Watch @tomforemski




                                       2
What is Content Marketing?
  “Content marketing is the creation
    and distribution of educational
  and/or compelling content in multiple
     formats to attract and/or retain
              customers.”

Source: Marketing Profs & Junta Joe “B2B Content Marketing: 2010
                 Benchmarks, Budgets and Trends”




                                3
Content Strategy

“Content strategy plans for the creation,
 publication, and governance of useful,
            usable content.”

Kristina Halvorson, Content Strategy for the Web,
2010 @halvorson



                        4
Why Content Marketing?
•   Interruption doesn’t work
•   Consumer behavior has changed
•   Everyone is the media and a publisher
•   Growth of Generation C

Source: Adapted from “Content Rules”, Ann Handley,
  Marketing Profs and CC Chapman
@thecontentrules, @marketingprofs, @cc_chapman


                         5
5 W’s of Content
1.   Who is the audience and who are you?
2.   What do you want to achieve?
3.   When and how do you want it to happen?
4.   Where are you going to publish?
5.   Why are you creating content?




                      6
Content
             Hub
Partially
                      Sponsored
Owned


              Owned


Earned                  Paid


                7
Content Management Strategy
Who – will create and maintain content?

What – topics will we cover, formats are we providing?

Where – will we get content, distribute content?

When – will we publish content or update content?

Why – does user want content, does it provide value?

How – are we going to deliver content? Or say it?
Source: Modified from Karen McCrane, Content Strategy. Content is King
                                 8
9
Types of Content
                  Educational

                  Entertaining

       Expertise (Informative)

                     Evidence
Source: Modified from Ardath Albee @ardath421
                              10
Good content is…

                   Appropriate


 Supported                               Useful




                                          User-
Concise
                                         centered

                                            Source: Erin Kissane,
                                            “The Elements of
                                            Content Strategy”, A
          Consistent             Clear      Book Apart, 3/11
                                            @kissane
                        11
Good content is…
aligned with visitor’s journey in context,
  time and form

aligned with business goals &
  sustainable over time

“…an information annuity.”
Jay Baer @jaybaer
                     12
Good Content, Let’s Me…
                  Skip
Talk Back
                  Share
Talk With
                  Save
  Trash
                  Savor
            13
Good Content
•   Believable
•   Concise
•   Human
•   Original
•   Passionate
•   Relevant
•   Surprising
•   True
                  14
10 Content Tips
1. Content Mapping – identify content types for
   customers at different phases of buying cycle

2. Content Audit – audit content for gaps, usability
   and refinements

3. Competitive & Market Review – monitor and
   benchmark market leaders and competitors

4. Editorial Scheduling – create editorial plan for
   content that you should have
                         15
10 Content Tips
5. Content Creation Resource Identification –
   identify internal and external content sources

6. Process Development – develop content
   creation, curation, optimization, approval,
   promotion and re-purposing process

7. Measurement – Develop goals and identify
   methodology for extracting and reporting
   results

                         16
10 Content Tips
8. Creator Feedback – implement feedback
   mechanisms for content creators to reinforce
   successful content types/styles

9. Editorial Refinement – refine editorial strategy
   and allow for on-demand and wildcard content
   creation/marketing opportunities

10.Testing – make an effort to test, refine and
  repeat. Scale what works. Kill what does not.

                         17
Squeeze your
Content
Re-purpose
Atomize




               18
Publishing Process
                Editorial
               [Develop]

 Evaluation                 Production
[Evaluation]                 [Manage]


  Distribution          Circulation
   [Promote]             [Deploy]

                   19
Content
 Marketing      Reorganize

Optimization

   Re-imagine                  Re-write



                                      Source: Modified
                                      from “Creating
                                      Content that
                                      Sells: Content
                                      Marketing for
      Re-purpose             Retire   Demand
                                      Generation”,
                                      Marketo


                    20
6 Rules of Content Marketing
1.   Non promotional
2.   Relevant to Reader/Viewer/Listener
3.   Closes a Gap
4.   Well Written/Produced/Delivered
5.   Relevant to your Company
6.   Gives Proof
Source: Modified from “Creating Content that Sells:
   Content Marketing for Demand Generation”, Marketo


                          21

Module 2 content strategy introduction

  • 1.
    Crafting Your Content Strategy #IMC2012 Paul J Gibler MBA
  • 2.
    EC = MC Every Company is a Media Company Source: Tom Foremski, Silicon Valley Watch @tomforemski 2
  • 3.
    What is ContentMarketing? “Content marketing is the creation and distribution of educational and/or compelling content in multiple formats to attract and/or retain customers.” Source: Marketing Profs & Junta Joe “B2B Content Marketing: 2010 Benchmarks, Budgets and Trends” 3
  • 4.
    Content Strategy “Content strategyplans for the creation, publication, and governance of useful, usable content.” Kristina Halvorson, Content Strategy for the Web, 2010 @halvorson 4
  • 5.
    Why Content Marketing? • Interruption doesn’t work • Consumer behavior has changed • Everyone is the media and a publisher • Growth of Generation C Source: Adapted from “Content Rules”, Ann Handley, Marketing Profs and CC Chapman @thecontentrules, @marketingprofs, @cc_chapman 5
  • 6.
    5 W’s ofContent 1. Who is the audience and who are you? 2. What do you want to achieve? 3. When and how do you want it to happen? 4. Where are you going to publish? 5. Why are you creating content? 6
  • 7.
    Content Hub Partially Sponsored Owned Owned Earned Paid 7
  • 8.
    Content Management Strategy Who– will create and maintain content? What – topics will we cover, formats are we providing? Where – will we get content, distribute content? When – will we publish content or update content? Why – does user want content, does it provide value? How – are we going to deliver content? Or say it? Source: Modified from Karen McCrane, Content Strategy. Content is King 8
  • 9.
  • 10.
    Types of Content Educational Entertaining Expertise (Informative) Evidence Source: Modified from Ardath Albee @ardath421 10
  • 11.
    Good content is… Appropriate Supported Useful User- Concise centered Source: Erin Kissane, “The Elements of Content Strategy”, A Consistent Clear Book Apart, 3/11 @kissane 11
  • 12.
    Good content is… alignedwith visitor’s journey in context, time and form aligned with business goals & sustainable over time “…an information annuity.” Jay Baer @jaybaer 12
  • 13.
    Good Content, Let’sMe… Skip Talk Back Share Talk With Save Trash Savor 13
  • 14.
    Good Content • Believable • Concise • Human • Original • Passionate • Relevant • Surprising • True 14
  • 15.
    10 Content Tips 1.Content Mapping – identify content types for customers at different phases of buying cycle 2. Content Audit – audit content for gaps, usability and refinements 3. Competitive & Market Review – monitor and benchmark market leaders and competitors 4. Editorial Scheduling – create editorial plan for content that you should have 15
  • 16.
    10 Content Tips 5.Content Creation Resource Identification – identify internal and external content sources 6. Process Development – develop content creation, curation, optimization, approval, promotion and re-purposing process 7. Measurement – Develop goals and identify methodology for extracting and reporting results 16
  • 17.
    10 Content Tips 8.Creator Feedback – implement feedback mechanisms for content creators to reinforce successful content types/styles 9. Editorial Refinement – refine editorial strategy and allow for on-demand and wildcard content creation/marketing opportunities 10.Testing – make an effort to test, refine and repeat. Scale what works. Kill what does not. 17
  • 18.
  • 19.
    Publishing Process Editorial [Develop] Evaluation Production [Evaluation] [Manage] Distribution Circulation [Promote] [Deploy] 19
  • 20.
    Content Marketing Reorganize Optimization Re-imagine Re-write Source: Modified from “Creating Content that Sells: Content Marketing for Re-purpose Retire Demand Generation”, Marketo 20
  • 21.
    6 Rules ofContent Marketing 1. Non promotional 2. Relevant to Reader/Viewer/Listener 3. Closes a Gap 4. Well Written/Produced/Delivered 5. Relevant to your Company 6. Gives Proof Source: Modified from “Creating Content that Sells: Content Marketing for Demand Generation”, Marketo 21

Editor's Notes

  • #4 Custom PublishingBranded PublishingPrivate MediaCorporate JournalismBranded MediaBranded ContentCorporatization of Information
  • #8 [twitter] Explaining Owned, Earned and Paid Media http://ht.ly/4FlA9 [/twitter]