Pre-Con Ed: Optimizing System and Network Performance Part II: What's New in CA NetMaster 12.2

World®
’16
Optimizing System & Network Performance, Part 2:
What’s New in CA NetMaster® 12.2
David Myers
Senior Principal Product Manager – Intelligent Mainframe
CA Technologies
MFX01EB
MAINFRAME

2 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
© 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of
warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation

Abstract
IT operations roles continue to evolve – yesterday I was a systems operator, now I’m also a
network admin. In Part II of Optimizing System & Network Performance you’ll learn how the new
Mainframe Team Center UI and other new features in CA NetMaster 12.2 will help you more
efficiently manage your network performance.
David Myers
CA Technologies
Sr. Principal Product
Manager

Agenda
CA NETMASTER AND THE INTELLIGENT MAINFRAME
GOING AGILE!
MODERN NETWORK MANAGEMENT UI
1
2
3
CORE UPDATES4

The way customers interact with business is shifting
Digital interaction is now the norm

55%
of apps
depend on
mainframe
70%
world’s corporate
data is on a
mainframe
70% of
transactions flow
through mainframe
64%
Increase in
mainframe
workloads
Mainframe is Essential in the Modern App Economy…

... But Look at What We’re Managing!
Some of the most complex systems on the planet
Network
Infrastructure
Distributed Stuff
Storage
Middleware
Partner Systems

… and when something goes wrong?
§ <Extreme example>
Cost: $5000 – $10,000
per minute
Cost: 30-40 people,
for multiple hours
Now DevOps is pushing more frequent changes!
• 80% of unplanned outages are due to ill-planned changes made by admins/ops staff or developers
• 60% of availability and performance errors are the result of misconfigurations
Cost: Health and
Happiness
SOURCE: Enterprise Management Association

… and When Something Goes Wrong?
Tick
Tock

Do Any of These Sound Familiar?
© 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Too many escalations, one-offs, and fires coming
to too few mainframe experts
Takes too long to identify root cause of
problems and remediate them
Too many lengthy war room calls involving
way too many people
Can’t efficiently communicate across our ops team –
what’s going on in system and why

Here’s what happens today…
Gather lots of data, multiple people, figure out what’s wrong and what to do, do it…
• Talk with people
• Investigate
• Poke / Prod
• Diagnose
• War Room
Systems /
Subsystems
Monitoring
Network Monitoring
Application
Monitoring
Storage Monitoring
Security Monitoring
Database
Monitoring
Remediation
Activity
The slow, manual, and
crappy part

Solution Vision: Leverage data and analytics to predict, avoid, and quickly remediate problems
Use the data you’re already collecting with the tools you use today!
Collaboration and
Intelligence Engine
Systems /
Subsystems
Monitoring
Network Monitoring
Application
Monitoring
Storage Monitoring
Security Monitoring
Database
Monitoring
Remediation
Activity
Feedback Loop
SYSVIEW
CE-APM
Compliance
Manager
NetMaster
Detector
Vantage
Our Point-of-View:
Let the system learn from what’s been done in
the past to improve and optimize future actions
OPS/MVS

Intelligent Mainframe (Vision)
Collaborate
Efficiently
Remediate
Faster
Improve
Continuously
Detect
Earlier
Predictive Analytics detect abnormal patterns of
operation so you can take action earlier
Team Collaboration Hub shares information from
multiple sources, helping generalists and experts
work together quickly to isolate root cause and
remediate
Automated Remediation ties automation to
specific patterns so problems can be quickly and
reliably handled
Operational Feedback Loop helps the system
learn from what actions were taken for specific
patterns, to recommend actions the next time
that pattern occurs
Avoid issues,
Fix Faster

Bring Machine Learning to Mainframe
Intelligent Automation
§ Topology
discovery
§ Predict business
service disruption
§ Root cause analysis
§ Resolution guidance
§ Automate response
§ Predict anomalies
§ Proactive response
§ React to events
§ Self service views
§ Modern U/X
ANOMALY
DETECTION
INTELLIGENT
AUTOMATION
MODERNIZATION
AutomationMachine Learning AlgorithmsData and Event Processing
PATTERN
DISCOVERY
Generalist
Experts
Specialists
Automation
Reactive - MTTR & Firefighting
Responsive - Optimized Performance & Efficiency
MAINFRAME
OPERATIONS
ENTERPRISE
SUPPORT

Team Collaboration Hub à Mainframe Team Center (MTC)
Modern, consolidated view of information and collaborative activity across your mainframe
Key Features
• Modernized UI for
Management tools
• Composable Information
Radiator
• Out-of-the-box Widgets
• Personal Dashboards
• Out-of-the box Dashboard
Templates
• Configurable Metrics and
Alarms
• Authorized Management
ActionsVantage SYSVIEW NetMaster

Predictive Analytics à MTC-Operational Intelligence (OI)
Detect abnormal patterns of operation, so you can take action before the fire starts
Key Features
• Data Streaming APIs
• Historical Data Warehouse
• Historical Analysis tools
• Dynamic Baselining and
Threshold Management
• Anomaly Detection
• Alarm Management and
Notifications
• Low-touch Install
• Offload eligible (zIFL)
SYSVIEW

NetMaster is Going Agile!
§ New Opt-in program which will
deliver product changes in smaller
chunks instead a ”big bang” release
§ Each Agile Increment will include
some new features and fixes, but less
than a traditional full release
§ When a sufficient quantity of
features have been added, the
product will officially GA to all
customers

Mainframe Team Center – Network Management
§ New and improved
Web UI
§ No Java!
§ Allows working with
key NetMaster tools

New and Improved Graphics engine
• Faster diagnostics with
improved
visualizations
• Dynamic updating

IP Summary Dashboard
General information about your IP network from z/OS perspective Multi-system views
Rollup / Summary of key
TCP/IP information:
• System summary
• Protocol usage
• Subsytem traffic
• Alerts
• IP throughput
• TCP server ports
• Home addresses
• EE traffic
• Remote networks
• Protocol details
• …

IP Stacks Diagnostics tools
Aids in problem diagnosis by displaying information about TCP/IP apps and resources
Select from individual
stacks to view:
• Overall stack traffic
• Performance history
• Routing tables
Includes:
• Inline graphs
• Sorting
• Masking

Ping & Traceroute Tools
• Issue ping &
traceroute right from
the Web UI
• Refreshed
automatically
• Advanced options for:
• Counts
• Timeout
• Packet size
• Protocol
• Interface
• Regions
• …

Smart Trace
Real-time packet tracing facility
• View, manage, and
analyze SmartTrace
packet definitions from
z/OS
• Access active and
saved traces

Alerts
Integrated event notification
• Alert summary for
monitored resources
• Change severity
• Resolve alert
• Close alert
• Add notes
• Sort by column
• Search
• Add/remove columns

Resource Monitoring
Displays status of IP resources
Key Monitoring
information:
• Resource State
• Monitoring status
• Name
• Class
• System image
• Description
• Alert count
• …

Command Entry
Execute commands directly instead of swapping to 3270
Accepts commands for:
• NetMaster
• SYSVIEW
• USS
• MVS
Download results as TXT
or CSV file
Command History

DEMO

Support for Shared Memory Communications (SMC)
Learn More: http://www.ibmsystemsmag.com/mainframe/trends/IBM-Announcements/smcr_network/?page=1

Support for SMC
Updated 3270 panels to
include SMC info:
• Stack IP performance
metrics
• Traffic statistics
• Connection list criteria
• Device Link List display
• Transport resource list
display

Recommended Sessions
SESSION # TITLE DATE/TIME
MFX02E Best Practices for Setting Thresholds in CA SYSVIEW 11/14/2016 at 11:00 am
MFX04E Accelerate MTTR using CA SYSVIEW & CA Mainframe
Application Tuner Integration 11/14/2016 at 3:30 pm
MFX154E Ideation: Intelligent Mainframe Management – Be Part of
Shaping the Future! 11/14/2016 at 4:45 pm
MFX05E Predicting the Fire with Operational Intelligence 11/15/2016 at 9:00 am
MFX07E So You’re a New Systems Operator – Who Ya Gonna Call? 11/15/2016 at 11:00 am
MFX144E Improving Your Response to Events – Performance First
Responders 11/15/2016 at 1:00 pm
MFX145E Operational Intelligence – Monitoring the Past to Better
Understand Today 11/15/2016 at 2:45 pm

Must See Demos in the Mainframe Theater:
Intelligent
Mainframe:
Advanced
Analytics
CA Mainframe Operations Intelligence:
Performance & Network Mgmt
Application Monitoring
Events & Automation
Intelligent
Mainframe:
Automation
CA Mainframe Operations Intelligence
CA OPS/MVS® Event Management
& Automation
Intelligent
Mainframe:
End-to-End
Performance
CA Cross-Enterprise APM
CA Mainframe Application Tuner
CA UIM for z Systems
Intelligent
Mainframe:
Storage
Management
CA Vantage SRM
CA 1® Tape Management
System

CA Design Vision for
Intelligent Mainframe
Optimizing Mainframe
Operations
Must See Demo in the CA Design Zone:

Smart Bar
Intelligent Mainframe and
Advanced Analytics
Talk to Analytics Experts at Mainframe Smart Bar

Questions?

Thank you.
Stay connected at communities.ca.com

Pre-Con Ed: Optimizing System and Network Performance Part II: What's New in CA NetMaster 12.2

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Pre-Con Ed: Optimizing System and Network Performance Part II: What's New in CA NetMaster 12.2