Case Study: Ameren Improves Response time to Grid Outages with CA Workload Automation Agents
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Ameren uses various CA Workload Automation agent job types to improve their response time to power outages on the electric grid. They use database, web service, and file transfer job types to track linemen in the field and notify customers of service outages. Using standards and practices with job types and Oracle Data Guard for disaster recovery allows Ameren to minimize downtime and quickly restore power. The improved automation has increased efficiency and reduced costs.
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Case Study: Ameren Improves Response time to Grid Outages with CA Workload Automation Agents
- 2. 2 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
- 5. 5 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Introductions § Tracey Lary – Programmer Analyst III / AutoSys Administrator – Support on the CSS System and Administrator of AutoSys to ensure that all proper standards and best practices are kept prior to deployment to production, working Production Control and ensuring that all the process is followed before moving from instance to instance. § Clark Ammons – WAAE Software Engineer and Administrator – 20+ years experience with product making best use to customer, upgrade from version to version to current version R11.3.6 SP5 and Agents with Plugin setups. Setting up eEM/WCC, teacher/trainer of Developers in use of newest versions WAAE for Job Scheduling.
- 6. 6 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Plugin’s and Job Types Available § CA WA AE Agent Job Types – As everyone knows went From 3 Types to 55! § BOX – CMD – FW (What does the new Types get you?) § BOX – CMD – FW – DBPROC – SQL – DBMON – JMSPUB – JMSSUP – HTTP – WBSVC – FTP – SCP – OSAG – OASET – OACOPY – PROXY … – Plugin’s “database, appservices, oa, proxy, webservice, ps …” – Your job types are driven by either the Agent standard install or Plugin install along with proper JIL attributes … – Better Security ! ! !
- 7. 7 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Best Standard and Practices With Use of Job Types § Documentation is the key!!! § Naming Standards that you can reference back to DevOps § Gvar’s, Evar’s, Machine’s, Virtual Machines fit Naming § Passwords Stored thru Credentials table, or WCC tab § No Changes or minimal changes to any JIL when moving from Test instance to Production instance
- 8. 8 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Job Types in Use at Ameren and Why § Ameren – Keep moving forward and, stop looking back at what it was like – DBPROC, SQL, DBTRIG, DBMON, OASG, OASET, OACOPY § Better Security, ability to reach out to more DB’s, etc. – JMSPUB, JMSSUB, HTTP, POJO, WBSVC § Web Services using the IBM MQ (Mull) System to send/receive updates helps in tracking of Linemen, trucks, service outages, usage, update to customers from when service is to be restored to billing – FTP, SCP, FT, FW, CMD and of course the BOX § Why write a FTP/SCP script when it’s already done?
- 9. 9 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Job Types in Use at Ameren and Why § Database Job Types – Has removed the need to write a script to attach to database then execute the needed command on database. Made system more secure as the ID’s are stored in the Credential Table. No need to have another script looking at the DB to see if it’s completed or failed. It’s all done thru AutoSys. § Web Services Job Type – JMSPUB/SUB(MQ Sys) Reading and updating tables and rows to then help in updating of the web that either the customer can see or in house can view to ensure faster response time when there is a need from outages or it’s keeping track of the usage that customers can log in and view. Job Types | Standards & Practices | Disaster Recovery | R O I
- 10. 10 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Job Types in Use at Ameren and Why § Web Services Job Type – HTTP can now be used to either hit(GET) a URL and start a process thru the automated process or can POST and wait for information to return from the service. – WBSVC using SOAPui now doing the triggering of many other types of web services that track if weather is good or bad, making decisions to run or not. § PROXY – Creating up to six additional servers to run processes on without the need for an Agent, this is when you only have a need to run minimal number of processes on this server going thru SSH2 and reporting back when complete. Job Types | Standards & Practices | Disaster Recovery | R O I
- 11. 11 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Standards & Practices / Disaster Recovery § Standards & Practices – You have documentation that all have accepted and, what better way can you run a shop than when everyone is practicing the same things making your setup’s, alerts, and migrations clean when moving from Test to Prod. § Disaster Recovery – Not using HA however, using a virtual machine to run the Scheduler/App Server on with only some backup processes being done keeps things clean on server. With Oracle Datagaurd replicating the data to another location its very simple to move from primary to secondary with very little downtime. Job Types | Standards & Practices | Disaster Recovery | R O I
- 12. 12 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD ROI § Return on Investment – Job Types lower the number of hours that DevOps uses to setup processes when there is less scripting that needs to be done. No more need to add DB Clients on every machine and, your security is better safeguarded. Time is freed up to move on to other projects. Customers service is returned in much better and timely fashion, makes everyone happy! – Good Standards & Practices keep your JIL clean and reduces the amount of work when promoting your jobs across to next instance. Less number of Agents are needed in a shop as you take advantage of the many job types. – Having a DR system that has been tested and proven is a two fold, less equipment needed as well as software and recovery is just a fast. Job Types | Standards & Practices | Disaster Recovery | R O I
- 14. 14 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Recommended Sessions SESSION # TITLE DATE/TIME MFX180S How to Have a Voice in Product Enhancements through CA Ideation and Validation Communities 11/17/2016 at 3:00 pm Jasmine B MFX151S Complements Will Get You Everywhere: How Do CA Workload Automation iDash and CA Workload Automation AE SP4 Complement Each Other? 11/17/2016 at 3:45 pm Jasmine C MFX136S Delivering CA Workload Automation from a Saas Platform 11/17/2016 at 4:30 pm Jasmine B