The document provides a summary of Chintakunta Prasanth's professional experience and qualifications. It outlines over 12 years of experience in data center management, IT infrastructure management, project management, system administration, and troubleshooting. It also lists his technical skills and certifications in areas like Cisco networking, Windows server administration, database management, and project management. His objective is to obtain a position as a Network Operations Manager where he can apply his networking and system administration experience.

1. Chintakunta Prasanth
Cell: +91-9849986775
Email: chintakunta07@gmail.com
Objective
To obtain the position of a Network Operation Manager where in my networking & system
Administration skills will help to meet the goals and objectives of the organization.
Summary-
More than Twelve years of experience in Data Centre Management, IT Infrastructure
Management, Project management, System Administration, Post Installation Support &
Troubleshooting on various Network Systems, Management & Monitoring Tools, Hardware &
Software Applications, Server & Desktop Management.
Professional Summary-
 Demonstrated customer service and personnel management skills
 Evaluating and assessing requirement of stake holders
 Selecting appropriate technologies and operational support approach
 Solid understanding of Enterprise IT Infrastructure Operations
 Skilled in handling multiple projects
 Acquire, develop and manage team’s
 Monitoring operational activities and reporting project progress
 Liaising with staff to review work flow methods and procedures.
 Excellent troubleshooting & problem management solving skills
 Highly motivated and ability to work in a dynamic and fast-paced environment
 Highly skilled in developing innovative solutions to handle complex problems
 Ability to communicate effectively
 Managing & Providing technical guidance /support to the project teams
Technical Summary-
 Proficient in Cisco Switches, Routers & Juniper devices
 Proficient in Troubleshooting & Administration of Network Monitoring tools lie CA
Spectrum, CA Ehealth, Smart Incharge & HP Open View NNM
 Experience in BlueCoat,Surf Control & WebSense Proxy Devices
 Experience in installation & administration of Trend Micro Antivirus Solution
 Experience with Windows 2008 server, workstation in a multi-vendor and complex
network environment

2.  Experience in Cisco ASA & Juniper Net screen Firewall’s
 Knowledge of Microsoft Exchange 2007 and Lotus Notes
Educational Summary-
 Post Graduate Diploma in Cyber Laws & IPR -2005
from Hyderabad Central University Hyderabad India
 Bachelor's Degree in Engineering -1997
from Osmania University Hyderabad India
Certification Summary-
Cisco Certified Network Administrator
ITIL Exin Foundation Exam
Experience Summary-
Company IBM India Pvt Limited
Customer IBM USA
Period November 10 to till Date
Designation Project Manager
Key Projects Handled: IGA
Team size: 30
Description:
IBM has contracts with large enterprise Clients in all Industry Segments and handle BAU and
Projects on IT Infrastructure including Hardware, Network and Server administration and
Application deployment. This Project is to handle the projects hosted on IGA Out Of Profile
(OOP) hosting environment.
 Handling multiple projects.
 Global Virtual teams with Matrix organisation – handling around 30 team members from
Unix, AIX, Wintel, Tech admin, EUS and Application teams
 Monitoring operational activities and reporting project progress
 Liaising with multiple teams to review work flow methods and procedures.
 Selecting appropriate technologies and operational support approach
 Excellent understanding of Enterprise IT Infrastructure Operations
 Handover closed Projects to BAU

3. Company Mahindra Satyam Computers Ltd
Customer Thomson Reuters
Period April 08 to October 10
Description Thomson Reuters is a World Largest Information Broadcasting Company.
Project Leader for Network Operations Center
Responsibilities:
 Establishing a strong service delivery from NOC team which supports the Thompson Reuters
Datacenter where the activities are:
 Manage and coordinate Critical Escalation process
 Drive root cause analysis investigations
 Develop and define the processes, procedures, & Escalation lists
 Develop the reports for NOC performance, Network availability, HW and SW fault etc
 Incident handling by using various monitoring tools.
 Planning and responding for major service outages
 Ensure the strict adherence of SLA.
 Manage the Technical assistance call
 Manage vendor relationships
 Analyze information and draw valid conclusions
 Run vendor SQR (Service Quality reviews) and provides adequate feedback to the
stakeholders·
 Work with multiple teams to ensure up to date and accurate monitoring on all systems &
influence the process development to ensure consistent and repeatable results
Company Satyam Computers Limited
Customer Ethiopian Airlines
Period December 07 to April 08
Description Ethiopian Airlines is one Premier Airlines in Africa
Ethiopian
 An inventory of all the location that ET operate at (airports, ticket office, training
facilities, admin offices)
 A summary and assessment of their current network
 Revised network design with reasons for any changes.

4.  A summary of their current data centre set up
 Assessment for the current Data Center
 A summary and assessment of the current telephony network
 A summary and assessment of current operational practices.
 Recommendations for the implementation of operational framework(ITIL)
 A summary and assessment of the current IT security
 Recommendations for a security architecture.
Company Tata Consultancy Services Ltd
Customer Northern Trust Bank Chicago USA
Period August 06 to December 07
Description Northern Trust is a one of leading American Bank with Head quarters at
Chicago USA
GNOC
Responsibilities:
 Network Management: Monitor, Error, Logging, Generation of performance and
availability reports
 Perform incident management tasks/daily monitoring, status reporting, and fixes when
possible including change management tasks for:
Remote connectivity
 Perform support tasks that Include handling incidents and change management related
Performance and availability & Device Failures
 Configuration changes on Cisco Devices.
 Scheduling configuration activities and ensuring successful completion
 Ensuring and verifying that the Automated Changes or Updates have completed
successfully and that all impacted components are operating within acceptable parameters.
 Provide technical assistance for OS/IOS upgrade.
 Vendor coordination for Spares.
 Analyzed technical issues and formulated structural models to solve the problem

5. Company Stock Holding Corporation Of India
Period December 1999 to August 2006
Description SHCIL is India’s largest Depository Participant
SHCILNET
Responsibilities:
 Planning, Execution & Rollout of Enterprise Network over 130+ Locations by
implementation of EIGRP,RIP & Static routes on 3600, 2600,1700 Series Routers, with
redundancy at each level by using ISDN and VSAT as secondary links
 Maintenance & Trouble Shooting Of Point-Point Links/ISDN Links by constant
monitoring by using Tools like HP Open View (Network Node Manager)
 Execution of VOIP using Cisco ENM/FXO/FXS cards in Leased Circuits
 Measurement & Analysis of Traffic Volumes
 Implementation of QOS for Voice
 Design , Deployment & Maintenance of Web Sense URL Filtering Mechanism on
Windows Servers
 Design , Deployment & Maintenance Trend Micro Anti-Virus Solution for Corporate
Network on Windows Server as part of Security Setup at SHCIL.
 Maintenance of Campus LAN Network with Gigabit Fibre Backbone consisting of
3com Super stack 9000,3800 & 1100 Switches
 Vendor & Asset Management
 Implemented and managed Windows 2003/2008 servers in a Cisco switched network
 Created and maintained documentation life cycle on technical maintenance and
installation of the network
 Maintained group policies within the environment of Windows 2003/2008
 Configuration and administration of CISCO WAP 1200 series

6. Continuing Educational Summary-
Check Point Certified Administrator Training
Windows Server Administrator Training
CCNP (Routing & Switching) Training
Microsoft Project 2003 Training
CA Spectrum Training
Project Management Professional (PMP) Training
Six Sigma Green Belt Training
Personal Summary-
Name Prasanth Chintakunta
Permanent Address 145 Padma Nabha Nagar
Mehdipatnam
Hyderabad 500 028
PassPort Details No# G4097604
Date of Issue 16/07/2007
Date of Expiry 15/07/2017
Contact +91 40 23510478 (R)
+91 98499 86775 (M)
Mail ID chintakunta07@gmail.com