Maher Adam has over 10 years of experience in network and system engineering. He has worked for several prestigious organizations in Egypt and the UAE, managing IT infrastructure and supporting various IT projects. He has strong skills in networking, systems administration, and project management. He holds professional certifications from Cisco, Microsoft, Huawei, and PMI.

1. Maher Adam
Senior executive IT infrastructure
I`m currently in Egypt
Permanent contact
(Egypt)
Mobile +201000012590
Email Maher.Adam@gmail.com
Experience summary
Have more than 10 years of experience as network/system engineer. Work for
several prestigious organizations and dealing with wide range of customers through
many complex and high technological projects.
Have excellent skills in Installing all new hardware, systems, and software. Install,
configure and maintain network services and devices. Support administration of
servers and server clusters.
I also Manage all system back-up and restore protocol. Plan and support network
and computing infrastructure. Perform troubleshooting analysis of servers,
workstations and associated systems. Document network problems and resolution
for future reference. Monitor system performance and implement performance
tuning. Oversee software and network security as well as manage user accounts,
permissions, email, anti-virus, anti-spam.
Have experience supporting several ERP systems and business users to achieve
secure and smooth operation.
Very well trained PMI professional project manager and successfully participate in
managing several IT projects.
I also have strong analytical skills and excellent interpersonal, leadership and
communication skills.
Education
Bachelor of ElectricalEngineering
Institute of higher technology in 10th
of Ramadan city/Egypt
Year: 2005
Training:

2. Training Training centre Date
CCIT 1 : Cisco certified network initials 1 ELCC : smart valley
27/2/2007 To 1/3/2007
CCIT 2 : Cisco certified network initials 2 ELCC : smart valley
27/9/2006 To 7/10/2006
CCNA : Cisco certified network associate Faculty of
engineering/Cairo 29/1/2006 To 23/2/2006
CCNP: Cisco certified network professional New horizon/Dubai 31/7/2008 to 1/9/2008
MCSE 2003
MCSA 2012
New horizon/Dubai
Herotic Egypt
23/6/2007 to 23/9/2007
12/2015 – 2/2016
HCNE : HUAWEI certified network engineer National
communication
institute
19/3/2006 To 6/4/2006
HCSE: HUAWEI certified senior engineer National
communication
institute
9/4/2006 To 10/5/2006
Project management : PMP Cambridge/Dubai 1/2/2012 to 1/3/2012
ITIL Herotic Egypt 1/3/2016 to 7/3/2016
Professional Experience
Organization: Nielsen
Multinational company 102 office world wide
Job Title: senior Executive , IT infrastructure
Responsibilities:
• Leading a team of network and system engineers to provide 24/7 support
• Control communication costs
• Reply to any query from the management regarding IT
• Design and optimize the company network and system all over Egypt.
• Design and implement any new project in the country.
• Provide risk assessment plans if required.
• Design backup planes.
• Contact vendors and other teams worldwide providing support to special
business software
• Create KPI reports for my team and report to the regional manager
• Control communication costs.
• Optimize the company wan and LAN connections
• Sign SLA with other vendors regarding IT services and product
• Support any team or project to provide solutions to clients
• Support servers and users all over Egypt and in some countries as well in

3. north Africa and middle east
• Deploy and install new devices network or system or any IT related.
AWARDS
1- Nielsen appreciation award 2014 for lowering company communication costs
by 400.000 /year
2- Business simple excellence 2014 for implementing video broadcasting for
internal and external clients with security enabled.
3- Business simple excellence 2015 for deploying new MPLS line serving
running projects in excellent time line.
20-10-2007 – 14-6-2012
Organization: BELHASA group / Dubai
Job Title: Senior System engineer / Senior Network engineer
Responsibilities:
• Installing company network infrastructure like CISCO routers and firewalls
• Administer, monitor and maintain network and systems
• Managing company database backup and prepare backup plan
• Administer group ERP systems as Horizon, Autological, Oracle and Orion
• Install and configure servers both hardware and software
• Monitor network and servers security
• Maintain equipment Inventory
• Act as IT technical specialist during and after projects implementations
• Assisting in project management, testing new systems and training End-
Users
Projects: Vehicle tracking system
EDI: Vehicle tracking system won CFO award for best business solution using IT
technologies in Middle East. My role was IT technical leader I also participated in all
project management tasks like planning, executing and closing.
1-7-2012 – 1-7-2013
Organization: Pronto for communication
Job Title: Head of Network team
Responsibilities:
• Install and configure Cisco Routers, Switches, cyber guard firewall
• Administer and maintain network monitoring and equipment Inventory
• Administer and monitor communication lines with UAE financial and
international markets

4. • Configure and monitor network security as per company standard and policy
• Administer financial systems
• Lead a team of network/system help-desk. Analyze and solve technical
problems
20-1-2005 – 15-10-2007
Organization: United Nations / Cairo
Job Title: Network and system engineer
Responsibilities:
• Member of the Network offering Network solutions team
• Install and configure Cisco Routers, Switches
• Administrating network monitoring and Inventory equipment
• Assisting in planning, implementing, testing systems and training End-Users
• Install hardware, operating system software, and application software on
servers
Projects:
BEST - Business Enterprise Support Tools
1/1/2005, to: 12-5-2005
Organization: Flexi cam / Egypt
Job Title: Network engineer
Responsibilities:
• Assist in design Windows based networking solutions
• Assist in the strategic design and implementation of Windows NT based
networks
• Install hardware, operating system software, and application software
1/1/2004 to 1/1/2005
Organization: COMPUTEC training center/ Egypt
Job Title: Instructor
Responsibilities:

5. Instructing for CISCO & MICROSOFT office and windows & internet& ICDL
Technical skills
Networks skills:
• Network Structure and Architecture
• Good knowledge of VLANS
• Wan optimization using different techniques
• Routers and switches configurations.
• Wan configuration as leased lines MPLS and frame relay.
• Companies LAN infrastructure.
• Wireless technology
• Cyber guard firewalls
• Cisco firewalls
• Sonic wall firewalls
• Bluecoat intrusion detection devices
• Intrusion detection devices installation and management.
• TMG monitor and configurations
• Check point configurations and monitor
• Network monitor tools
• Good knowledge of network protocols
• Good knowledge of both routing and routed protocols
Systems skills:
• Hardware Maintenance.
• Good knowledge and configuration skills with network protocols.
• WAN optimization using Riverbed solutions
• Windows NT /2000 /2003/2008/2012 Servers
• LYNC and ticketing systems.
• Good knowledge of DNS , DHCP , Active directory
• VPN creation and connection.
• Backup systems.
• NAS management and installation.
• Backup schedule and management.
• ERP systems administration
• Remote access
• Troubleshooting, End User Training.

6. • System Administration
• Desktop Management,
• Network Management.
• Microsoft Windows 2003 Administration
• Microsoft Windows 2008 Administration
• Microsoft Windows 2012 Administration
Languages
• Arabic: mother’s tongue
• English: Second languages, excellent read, write, talk and listen.
Personal Information
•Year of Birth : 1982
•Nationality : Egyptian
References on request

7. • System Administration
• Desktop Management,
• Network Management.
• Microsoft Windows 2003 Administration
• Microsoft Windows 2008 Administration
• Microsoft Windows 2012 Administration
Languages
• Arabic: mother’s tongue
• English: Second languages, excellent read, write, talk and listen.
Personal Information
•Year of Birth : 1982
•Nationality : Egyptian
References on request