Hemanth Vayugundla is a Technical Consultant currently working at Inflow Technologies Pvt Ltd in Bangalore since August 2016. He has over 7 years of experience in technical roles including as a Server and Storage Administrator and Desktop Support Engineer. He is responsible for maintaining IT infrastructure, providing 24/7 support, handling training programs, and supporting security devices. He has an MCSA certification and experience working with technologies like virtualization, servers, storage, networking, and security.

1. HEMANTH VAYUGUNDLA
Mobile:7204593549, 9738273266 E-Mail: Hemanth.v.96@gmail.com
Profile Summary
 Currently working as Inflow Technologies Pvt Ltd in Jeevan Bhīma Nagar Branch ,
Bangalore
 Joined in Inflow Technologies from Aug 29 2016 to till now
 Working as Technical Consultant in Jeevan bheema nagar branch Bangalore
 Responsible for maintain local IT Infrastructure and Data centre and TAC Support
 Responsible for Maintain trainings and oriented programs and supporting them by creating
labs and support
 Responsible for TAC support for Devices like Aruba and Radware 24/7 as per the SLA with
customers
 Responsible for maintain EXSI servers and configuring and maintain vm’s and backing up the
vm’s and creating the vm’s as per the Training Requests
 Maintain contacts with ISP team’s for issues and coordinating with IT team for any Requests
 Ability to learn and adopt the new devices as per the infra and network and security devices
 Ability To work 24/7 Support
 As MicrosoftCertifiedSystem Administrator (MCSAcertification) with Sound knowledge
of software/hardware support functions, communication network planning, design,
implementation, operations, troubleshooting & networking support with Data Networking
experience in installation, configuration, maintenance and fault finding to packet level across
LAN, WAN, Internet services
 Possess excellent communication,leadership, analytical and problem solving skills as a Team
Work Experience
 Inflow Technologiespvt ltd Bangalore as Technical consultant
(Aug 2016 to Till now)
 Accel frontline pvt ltd Bangalore as Customer supportEngineer
(March 2014 to Aug 2016)
 Haritha computers pvt ltd Vizag as Desktop supportAdmin
(Aug 2011 to Dec 2013)

2. Current Work Location
Inflow Technologies Pvt Ltd, Bangalore
Working in the role of Technical consultant from Aug 29 2016 to till now
Roles and Responsibilities
 Handling the TAC call’s and providing IT infrastructure support for internal team in
different locations through Remote and Telephonic support 24/7
 Handling the Training Programs and Maintain the training in success full manner in
inflow and outsourcing trainings
 Maintain the Soc server’s like installation of vm’s and maintain them and providing the
credentials for trainers and installation of setup as per the requirement
 Maintaining the Brach Office as a system admin and providing support for 30 people in
business hours and if required 24/7 either in phone and remote session
 Maintaining the datacentre and the network of the whole branch and for trainings held in
inflow
 Networking devices like firewall and core switches routers and Wi-Fi and lan and
projectors and video conferences and printers and laptops
 Maintain security devices like MacAfee and source fire devices and cross check whether
policies are applied are not on employee pc’s and coordinating with IT team for further
problems
 Handling the TAC calls like Radware and Aruba and providing support 24/7
 Tac call scope are configuring the instances and diagnosing the instances which are
under support and tracking the devices
 Doing Wi-Fi pre site surveys for the customers and suggesting them for modifications
Previous Company Experience
Accel Frontline Pvt ltd, Bangalore
Working in the role of Server and Storage Administrator to 2.5 years (from March 26 2014
to Aug 27 2016) in Accel Frontline limited in Bangalore.

3. Roles and Responsibilities
 Installing and Diagnosing, Troubleshooting the all kind of Enterprise Level Components
servers like (Rack, Tower, and Blade chassis servers.) Managing with OEM Vendors
(IBM, DELL,HP,Fijutsu,Cisco ucs )
 Installed And Upgraded the all kind of storages like EMC , Net APP and Variants like
NAS and DAS Storages and configured luns and storage pools and Raid Groups
 Providing L2 Support to Server and Desktop Engineers in Remote Location Engineers
By Taking Remote and Telephonic Support
 Understanding the exact issue and providing Appropriate solution and solving them
 Able to Maintain Ticketing Tools like ICSMS by Demanding spare and Allocating Engineer
and Demanding Spare and Following up to closure of call
 Configuring and Diagnosing and Assigning WWN numbers and Multipathing
 Configured and Deployed DC and DR Setups with Servers ,Storage and
Networking
 Configured and Deployed PIM (Privilege integrity management) as a Security
Level
 Providing Enterprise Level Support for Various Sectors (Banking , IT, Telecom )
 AS a Part of Storage , Performed Zoning and LUN masking to meet the storage
requirements of various user groups and applications and Databases of Customers
 Diagnosed and resolved storage and Server issues using vendor resources and other
OEM support To solve as Early as Possible as per the SLA
 SAN component level installation, monitoring and maintenance, storage provisioning for
local data centres managed storage related servers, software and devices.
 Participated in the planning and implementing disaster recovery and high availability for
critical systems.
 Troubleshot/escalated storage related issues and implemented storage standards for all
servers.
 Managed and administered VMware clusters, Active Directory Domain, User account
management, EXSI
 Primary lead storage administrator for both Production and Disaster Recovery
infrastructures; managed NetApp storage systems (FAS3240) with multipath HA
configurations

4.  Participated and Implemented projects in Security concepts Privilege integrity
management check(PIM ) same similar product PAM in IBM
Certifications And Implementations
 Microsoft® Certified Solutions Associate and certification ID 11654470 in February 2015
 Implemented the Security Feature in Enterprise level Customers and security related
Privilege integrity management(PIM) and Similar Product PAM (IBM) in June 2016
 Attended Training Program IBM Cloud Based Product (PUREFLEX) in July 2015
 Attended and Implemented TREND MICRO Product in September 2015
 Participated in Configuring HSM Devices (Safe net) in July2016
Technologies
 Configuring ,Installing and Diagnosing of Virtualisation Products(Exsi, Vcenter ,
Workstation’s converting from OVF to VM , P2V, V2V
 Configuring ,Installing and Diagnosing of Servers Hardware Level and OS Level
Raid, OS Migration and clustering, Multipathing etc
 Configuring ,Installing and Diagnosing of Storages like DAS, NAS , Raid , FC etc
 Taking Backup through Third party software like (Symantec ) to devices like Tape
drives
 Configuring , Installing and Diagnosing of Laptops and Desktops and Workstations
and Networking Devices
 Participated and Implemented projects in Security concepts Privilege integrity
management check(PIM ) same similar product PAM in IBM
Previous Company Experience
Haritha Computers & Systems, Vishakhapatnam:
Worked in the capacity of System Administrator during the time period (Aug 2011 to Dec 2013)
Roles and Responsibilities
 Ensuring application & compliance with the company’s policies in administration of IT
infrastructure after reviewing new hardware, software and accessories
 Extending high-end technical support on various Servers, Hardware, Personal Computers,
Desktops, Laptops, Software, Network, Peripherals, Components & Drivers

5.  Attending day-to-day hardware breakdowns and managing preventive maintenance of
computers
 Addressing queries regarding the information system / software and ensuring prompt
resolution of queries
 Maintaining cordial & healthy relations with clients to achieve quality product & service norms by
resolving critical issues
Education:
 Btech (cse) In Gokula Krishna college of Engineer Sullurpeta, Nellore Dt ,
Andhra Pradesh Completed in 2007-2011
 Intermediate in Sri Chaithnaya College in Nellore 2005-2007
Personal Details
 Date of Birth: 22nd
July, 1990
 Address: 205, Sai Indra prastha app, Thanisandra Main Road, Nagavara
Bangalore, Karnataka
560077
 Languages Known: English & Telugu
 Location Preference: Hyderabad / Chennai / Bangalore
Declaration
I hereby declare that the above mentioned information is correct up to the best of my
knowledge and I bear the responsibility for the corrections above mentioned particulars
Thanks & Regards
V.Hemanth