Therapeutic communication and interpersonal relationship Neha Sharma
Therapeutic communication is defined as the face-to-face process of interaction that focuses on advancing the physical and emotional well-being of a patient. Nurses use therapeutic communication techniques to provide education and support to patients, while maintaining objectivity and professional distance.
Definition.
Purpose Of Counseling.
Types Of Counseling.
Qualities Of Counselor.
Guidelines Of Effective Counseling.
Skills Of Counselor.
Phases Of Counseling.
GATHER Approach.
Counseling VS Health Education.
Conclusion.
PAGE -2-The Motivated SequenceWe are now ready to consi.docxgerardkortney
PAGE
-2-
The Motivated Sequence
We are now ready to consider how the logical sequence of points within a speech can be adapted to the audience so that the proper response may be secured from it… We must learn to organize the speech as a whole so that its points will combine, both logically and psychologically, to achieve its purpose with the audience… The Speech must be built with the specific audience always in mind, and the structure of the speech must conform to the thinking process of the listener.
1. The Attention Step:
Gaining attention is your main task… but you must gain favorable attention and direct it toward the main ideas in your speech… In short, a good beginning should gain attention, gain goodwill and respect, and lead into the subject… There are eight methods by which these results can be obtained… If the factors of attention are adequately used in applying them.
1. Reference to the Subject of Problem: If the audience has a vital interest in the problem or subject…state it and plunge into the first main point.
2. Reference to the occasion: Speeches which are called forth by the nature of the occasion such as anniversaries, dedication, convention, special events.
3. Personal Greeting: A word from the speaker serves as a starting point, especially when the speaker has prestige… be modest and sincere.
4. Rhetorical Question: Audience is impelled to answer in their own minds.
5. Startling Statement: Shock technique… jars attention of audience into life either by a statement of startling fact, or unexpected phrasing or your opinion.
6. Quotation: Which aptly states the viewpoint of the speaker, it must be unusual and to the point.
7. Humorous Anecdote: Funny story or experience, must be in good taste and to the point.
8. Illustration: Actual incidents taken from real life, stories obtained from literature, and hypothetical illustrations…story must be interesting and be connected to the main idea (most effective method).
(Often two or more are combine…Be sure your attention step leads naturally into the next step of the speech.)
II.
The Need Step:
There are three kinds of need which may be shown, depending upon whether the purpose of the speech is: (These first two types of need step are used in persuasive speeches: those whose general end is to inspire, convince or actuate.)
1. To urge change A definite problem must be shown to exist… make audience dissatisfied with the condition in order to convince that something must be done, felt or decided.
2. To demand the preservation of the status quo After the satisfaction of the listeners with existing conditions or beliefs has been heightened, they must be shown the danger which threatens these conditions unless “something is done” to avert that danger.
3. To inform Here the audience must be made to feel the limited scope of their knowledge in the subject, and to realize the importance to them of information on that subject.
Although the ideas and points of vie.
A persuasive speech is a type of speech crafted to convince someone to believe or do something. Individuals use persuasive speeches in a variety of professional capacities, including debates, sales pitches, presentations and legal proceedings.
Therapeutic communication and interpersonal relationship Neha Sharma
Therapeutic communication is defined as the face-to-face process of interaction that focuses on advancing the physical and emotional well-being of a patient. Nurses use therapeutic communication techniques to provide education and support to patients, while maintaining objectivity and professional distance.
Definition.
Purpose Of Counseling.
Types Of Counseling.
Qualities Of Counselor.
Guidelines Of Effective Counseling.
Skills Of Counselor.
Phases Of Counseling.
GATHER Approach.
Counseling VS Health Education.
Conclusion.
PAGE -2-The Motivated SequenceWe are now ready to consi.docxgerardkortney
PAGE
-2-
The Motivated Sequence
We are now ready to consider how the logical sequence of points within a speech can be adapted to the audience so that the proper response may be secured from it… We must learn to organize the speech as a whole so that its points will combine, both logically and psychologically, to achieve its purpose with the audience… The Speech must be built with the specific audience always in mind, and the structure of the speech must conform to the thinking process of the listener.
1. The Attention Step:
Gaining attention is your main task… but you must gain favorable attention and direct it toward the main ideas in your speech… In short, a good beginning should gain attention, gain goodwill and respect, and lead into the subject… There are eight methods by which these results can be obtained… If the factors of attention are adequately used in applying them.
1. Reference to the Subject of Problem: If the audience has a vital interest in the problem or subject…state it and plunge into the first main point.
2. Reference to the occasion: Speeches which are called forth by the nature of the occasion such as anniversaries, dedication, convention, special events.
3. Personal Greeting: A word from the speaker serves as a starting point, especially when the speaker has prestige… be modest and sincere.
4. Rhetorical Question: Audience is impelled to answer in their own minds.
5. Startling Statement: Shock technique… jars attention of audience into life either by a statement of startling fact, or unexpected phrasing or your opinion.
6. Quotation: Which aptly states the viewpoint of the speaker, it must be unusual and to the point.
7. Humorous Anecdote: Funny story or experience, must be in good taste and to the point.
8. Illustration: Actual incidents taken from real life, stories obtained from literature, and hypothetical illustrations…story must be interesting and be connected to the main idea (most effective method).
(Often two or more are combine…Be sure your attention step leads naturally into the next step of the speech.)
II.
The Need Step:
There are three kinds of need which may be shown, depending upon whether the purpose of the speech is: (These first two types of need step are used in persuasive speeches: those whose general end is to inspire, convince or actuate.)
1. To urge change A definite problem must be shown to exist… make audience dissatisfied with the condition in order to convince that something must be done, felt or decided.
2. To demand the preservation of the status quo After the satisfaction of the listeners with existing conditions or beliefs has been heightened, they must be shown the danger which threatens these conditions unless “something is done” to avert that danger.
3. To inform Here the audience must be made to feel the limited scope of their knowledge in the subject, and to realize the importance to them of information on that subject.
Although the ideas and points of vie.
A persuasive speech is a type of speech crafted to convince someone to believe or do something. Individuals use persuasive speeches in a variety of professional capacities, including debates, sales pitches, presentations and legal proceedings.
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2. 1.USING SILENCE
Accepting pauses or silences that may extend for
several seconds or minutes Without interjecting
any verbal response
Eg. Sitting quietly
2.PROVIDING GENERAL LEADS
Using statements or questions that,
a) Encourage the client to verbalize
b) choose a topic conversation
Eg.
can you tell me how it is for you?
3. 3.BEING SPECIFIC AND TENTATIVE
Making statements that are specific to general
and tentative rather than absolute
Eg.
Are you in pain?
4.USING OPEN ENDED QUESTIONS
Asking broad questions that lead or invite the
client to explore thoughts or feeling
Eg.
What is your opinion?
4. 5.USING TOUCH
Providing appropriate forms of touch to
reinforce caring feelings.
6.RESTATING OR PARAPHRASING
actively listening for the clients basic message
and then reporting those the thoughts and feelings
in similar words.
Eg.
client: I couldn’t manage to eat any dinner last night
Nurse: you had difficulty eating yesterday
5. 7.SEEKING CLARIFICATION
A method of making the clients broad overall
meaning of the message more understandable.
Eg. I am puzzled
I am not sure I understand that’
8.OFFERING SELF
suggesting once presence interest, or which to
understand the client without making any demands
or attaching conditions that the client must comply
with to receive the nurse attention
Eg.I will help you to dress to go home, if you like you
6. 8.GIVING INFORMATION
Providing in a simple and direct manner,specific
factual information the client has made not
request.
Eg.
your surgery is scheduled for 11 pm
9.ACKNOWLEDGING
Giving recognizing in a non judgmental way.
Acknowledgement may be ith or without
understanding verbal or nonverbal.
Eg.
you walked twice as far today with your walker
7. 10.CLARIFYING TIME OR SEQUENCE
Helping the client clarify an event, situation or
happening in relationship to time.
Eg.
Client: I vomited this morning
Nurse: was the after breakfast?
11.PRESENTING REALITY
Helping the client to differentiate the real from
the unreal.
Eg. I see shadow from window coverings
8. 12.REFLECTING
directing leads feeling, questions or content
back to clients to enable them to explore their own
ideas and feelings about a situation
Eg.
Client: what can I do?
Nurse: what do you think would be helpful.
13.SUMMARIZING AND PLANNING
Stating a main points of a discussion to clarify
the relevant points discussed. This technique
useful to end of an interview.
EG. During the past half hour we have talked about…
