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SPEAKER: Capt Dania James
GUIDE: Maj Navneet Kaur
PATIENT SAFETY AS A HEALTH
ISSUE
• Patient safety is a serious global public
health issue.
• There is a 1 in 300 chance of a patient being
harmed during health care.
ETHICAL CONSIDERATIONS
• The Pledge of Florence Nightingale
• “I will abstain from whatever is deleterious or
mischievous, and will not take or knowingly administer
any harmful drug.
DEFINITION
Patient safety solutions/practices:
• System design or intervention
• Ability to prevent or mitigate patient harm
• The processes of health care
GOALS
• Improve the accuracy of patient identification.
• Improve staff communication.
• Improve the safety of medication administration.
• Reduce the risk of healthcare associated infection
GOALS CONTD…
PATIENT SAFETY SOLUTIONS
WHO
• Patient identification
• Communication during patient hand-over
• Performance of correct procedure at correct site
• Control of concentrated electrolyte solutions
• Assuring medication accuracy at transitions in
care
PATIENT SAFETY SOLUTIONS
CONTD..
• Avoiding catheter and tubing mis-connections
• Single use of injection devices
• Improved hand hygiene to prevent health care-
associated infection
• Look-Alike, Sound-Alike(LASA) medications
LASA
SOUND ALIKE Tab Clotrimazole
Tab Co-trimazole
LOOK ALIKE
Inj. Imipenum
Inj. Ceftazidime
LASA (CONTD)
• ERRORS
ORDER
• INJ DOBUTAMINE
Inj Dopamine
• SYP DIGOXIN
Syp Digene
DISPENSING ERRORS
SUGGESTED ACTIONS
• Proper storage of drugs for eg by using
colour coding or by using Tall man
lettering(Inj DOPAmine & DOBUTAmine)
• Store the medication in separate location
or in non-alphabatical order
• Minimize the use of verbal and telephone
order.
Cont……
• Emphasize the need to carefully read the
label each time a medication is accessed
and again prior to administration, rather
than relying on visual recognition, location
or other less specific clues
TELEPHONIC
ORDER
Read back and
repeat back policy
IN
EMERGENCY
Documentation
VERBAL ORDER
PATIENT IDENTIFICATION
Importance Of Patient Identification
Responsibility: All caregivers
Three identifiers – Name, Rank, Service no.
When to identify:
• Providing treatments or procedures eg. medication
administration
• Before Surgery/ Procedure
• Collecting samples
• Before Transfusion
• Reporting Critical value
• Before serving diet
Do not use
Bed Number
Patients requiring Special attention
• Outpatients
• Newborn babies
• Unconscious patients
• Identification during disaster
• Vulnerable patients
COMMUNICATION DURING PATIENT
HANDOVERS
• Handover stamp
for patient transfer
to diagnostic
departments
• Discharge
handover stamp
to capture
contents of
handover during
discharge
DISCHARGE /TRANSFER
• Surgery on the wrong limb or digit
• Peripheral nerve block on wrong limb
• Extraction of wrong tooth
• Kidney removed from wrong side
• Operation on wrong eye
• POP on wrong leg
• Chest tube inserted into wrong side
Examples of Wrong Site Procedure
• Human error eg lack of vigilance
• Distractions eg mobiles
• Failure of communication
• Inexperience, inadequate supervision
• Drug reactions, equipment failure
• Fatigue, stress, lack of sleep
Wrong Site Procedure- Causes
SWISS CHEESE MODEL
• Improved communication
• Correct patient, site and procedure
• Informed consent
• Availability of all team members
• Adequate team preparation and planning
• Confirmation of patient allergies
PREVENTIVE MEASURES
WHO
Concentrated electrolyte solution
MUST BE DILLUTED
Checked by two trained
personnel
HIGH RISK WARNING
BEST
POSSIBLE
MEDICAL
HISTORY
Updating the
list as new
order
MEDICAL
RECONCILIA
TION
Communicat
e to next
care
provider
WHO
• Emphasize to non-clinical staff, patients, and
families that devices should never be connected
or disconnected by them.
• Trace all lines from their origin to the connection
port
• Include a standardized line reconciliation
process as part of handover communications
• Require the labelling of high-risk catheters
SINGLE USE INJECTION DEVICES
Are you reusing syringes?
Safe Injection
A safe injection should not harm the patient,
expose the health-care worker to any avoidable
risks, or result in waste that is dangerous to the
community
Promote the single use of injection devices
. ► Infection control principles,safe injection
practices, and sharps waste management.
Luer Lock/Luer Slip
Auto-disable Syringe
• Auto-disable syringe:
• After use, the needle will be
retractable to the barrel and the
Plunger will be locked, so it is safety
after use.
• 1) A protection to health care worker
and safety for patient
• 2) Guaranteed single use, prevents
infection from re-used needles,
prevents needle-stick Injuries
Improved hand hygiene to
prevent health care- associated
infection
HAI
• Healthcare-associated infections (HAIs)–
infections patients can get while receiving
medical treatment in a healthcare facility–are a
major, yet often preventable, threat to patient
safety.
• HAIs are both prevalent and costly.
How To Prevent HAI
• Build an Infection Control Committee
• Policies to control infection
• Bundles of Care
• Surveillance
• Adopt hand washing policy
CLEAN HANDS ARE SAFE HANDS….
5 Moments
INCIDENCE REPORTING
“…there are some patients we cannot help, there are none we cannot
harm...”
PATIENT SAFETY in hospital settings for better patient care
PATIENT SAFETY in hospital settings for better patient care
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PATIENT SAFETY in hospital settings for better patient care

  • 1.
  • 2. SPEAKER: Capt Dania James GUIDE: Maj Navneet Kaur
  • 3. PATIENT SAFETY AS A HEALTH ISSUE • Patient safety is a serious global public health issue. • There is a 1 in 300 chance of a patient being harmed during health care.
  • 4. ETHICAL CONSIDERATIONS • The Pledge of Florence Nightingale • “I will abstain from whatever is deleterious or mischievous, and will not take or knowingly administer any harmful drug.
  • 5. DEFINITION Patient safety solutions/practices: • System design or intervention • Ability to prevent or mitigate patient harm • The processes of health care
  • 6. GOALS • Improve the accuracy of patient identification. • Improve staff communication. • Improve the safety of medication administration. • Reduce the risk of healthcare associated infection
  • 8. PATIENT SAFETY SOLUTIONS WHO • Patient identification • Communication during patient hand-over • Performance of correct procedure at correct site • Control of concentrated electrolyte solutions • Assuring medication accuracy at transitions in care
  • 9. PATIENT SAFETY SOLUTIONS CONTD.. • Avoiding catheter and tubing mis-connections • Single use of injection devices • Improved hand hygiene to prevent health care- associated infection • Look-Alike, Sound-Alike(LASA) medications
  • 10.
  • 11. LASA
  • 12. SOUND ALIKE Tab Clotrimazole Tab Co-trimazole LOOK ALIKE Inj. Imipenum Inj. Ceftazidime LASA (CONTD)
  • 13. • ERRORS ORDER • INJ DOBUTAMINE Inj Dopamine • SYP DIGOXIN Syp Digene DISPENSING ERRORS
  • 14. SUGGESTED ACTIONS • Proper storage of drugs for eg by using colour coding or by using Tall man lettering(Inj DOPAmine & DOBUTAmine) • Store the medication in separate location or in non-alphabatical order • Minimize the use of verbal and telephone order.
  • 15. Cont…… • Emphasize the need to carefully read the label each time a medication is accessed and again prior to administration, rather than relying on visual recognition, location or other less specific clues
  • 16. TELEPHONIC ORDER Read back and repeat back policy IN EMERGENCY Documentation VERBAL ORDER
  • 18. Importance Of Patient Identification Responsibility: All caregivers Three identifiers – Name, Rank, Service no. When to identify: • Providing treatments or procedures eg. medication administration • Before Surgery/ Procedure • Collecting samples • Before Transfusion • Reporting Critical value • Before serving diet Do not use Bed Number
  • 19. Patients requiring Special attention • Outpatients • Newborn babies • Unconscious patients • Identification during disaster • Vulnerable patients
  • 21.
  • 22. • Handover stamp for patient transfer to diagnostic departments • Discharge handover stamp to capture contents of handover during discharge DISCHARGE /TRANSFER
  • 23.
  • 24. • Surgery on the wrong limb or digit • Peripheral nerve block on wrong limb • Extraction of wrong tooth • Kidney removed from wrong side • Operation on wrong eye • POP on wrong leg • Chest tube inserted into wrong side Examples of Wrong Site Procedure
  • 25. • Human error eg lack of vigilance • Distractions eg mobiles • Failure of communication • Inexperience, inadequate supervision • Drug reactions, equipment failure • Fatigue, stress, lack of sleep Wrong Site Procedure- Causes
  • 27.
  • 28. • Improved communication • Correct patient, site and procedure • Informed consent • Availability of all team members • Adequate team preparation and planning • Confirmation of patient allergies PREVENTIVE MEASURES
  • 29.
  • 30. WHO Concentrated electrolyte solution MUST BE DILLUTED Checked by two trained personnel HIGH RISK WARNING
  • 31.
  • 32.
  • 33. BEST POSSIBLE MEDICAL HISTORY Updating the list as new order MEDICAL RECONCILIA TION Communicat e to next care provider
  • 34.
  • 35. WHO • Emphasize to non-clinical staff, patients, and families that devices should never be connected or disconnected by them. • Trace all lines from their origin to the connection port • Include a standardized line reconciliation process as part of handover communications • Require the labelling of high-risk catheters
  • 36.
  • 38. Are you reusing syringes?
  • 39. Safe Injection A safe injection should not harm the patient, expose the health-care worker to any avoidable risks, or result in waste that is dangerous to the community Promote the single use of injection devices . ► Infection control principles,safe injection practices, and sharps waste management.
  • 40.
  • 41. Luer Lock/Luer Slip Auto-disable Syringe • Auto-disable syringe: • After use, the needle will be retractable to the barrel and the Plunger will be locked, so it is safety after use. • 1) A protection to health care worker and safety for patient • 2) Guaranteed single use, prevents infection from re-used needles, prevents needle-stick Injuries
  • 42. Improved hand hygiene to prevent health care- associated infection
  • 43. HAI • Healthcare-associated infections (HAIs)– infections patients can get while receiving medical treatment in a healthcare facility–are a major, yet often preventable, threat to patient safety. • HAIs are both prevalent and costly.
  • 44. How To Prevent HAI • Build an Infection Control Committee • Policies to control infection • Bundles of Care • Surveillance • Adopt hand washing policy
  • 45. CLEAN HANDS ARE SAFE HANDS….
  • 48. “…there are some patients we cannot help, there are none we cannot harm...”