STEPS IN CONTROLLING

1. PowerPoint Presentation
STEPS IN
CONTROLLING
Prepared by: SHAIJU V

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CONTROLLING
“ CONTROLLING IS DETERMINING
WHAT IS BEING ACCOMPLISHED, THAT IS
EVALUATING THE PERFORMANCE AND,IF
NECESSARY APPLYING CORRECTIVE
MEASURES SO THAT PERFORMANCE TAKES
PLACE ACCORDING TO PLAN”

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STEPS IN CONTROL PROCESS
1. ESTALISHMENT OF STANDARDS
2. MEASUREMENT OF PERFORMANCE
3. COMPARING ACTUAL PERFORMANCE WITH
THE STANDARDS
4. IDENTIFYING THE CAUSES OF DEVIATIONS
5. TAKING CORRECTIVE ACTION

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ESTABLISHMENT OF STANDARDS
A STANDARD ACT AS A
REFERENCE LINE OR A BASIS
OF EVALUATION OF ACTUAL
PERFORMANCE. IT SERVE AS
A TEST OF PERFORMANCE

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MEASUREMENT OF
PERFORMANCE
MEASUREMENT OF PERFORMANCE
OF VARIOUS INDIVIDUALS, GROUPS,
DEPARTMENTS OR THE WHOLE
ENTERPRISE.
IT MEANS THE EVALUATION OF
WORK DONE AND RESULT
ACHIEVED

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COMPARING ACTUAL PERFORMANCE
WITH THE STANDARDS
IT INVOLVE TWO STEPS
1. FINDING THE EXTENT OF
DEVIATIONS
2. IDENTIFYING THE CAUSES OF
DEVIATIONS

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IDENTIFYING THE CAUSES OF
DEVIATION
A DETAILED ANALYSIS IS MADE OF THE
CAUSES RESPONSIBLE FOR SUCH
DEVIATION.
THE DEVIATION MAY BE DUE TO ERRORS
IN PLANNING, DEFECTIVE
IMPLEMENTATION, CARELESS
OPERATIVE PERFORMANCE ETC……….

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TAKING CORRECTIVE ACTION
 CORRECTIVE ACTIONS ARE INITIATED ON
THE BASIS OF FACTORS CAUSING
DEVIATIONS FROM STANDARDS

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THANK YOU

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THANK YOU