LG CNS makes the world a better place with Smart Technologies and Services. Check out our brochure for more information on the most advanced Smart Technologies.

1. We make the world
A better place
with Smart technologies
and services

2. 03
LG CNS
04
Contents
02
03
04
06
08
10
LG
LG CNS
CEO Message
Vision 2020
R&D
Infra
12
Core Competency
• Industry Specific IT Service
• Specialized Consulting
• Total Outsourcing
• Convergence
20
Solutions
22
Social Infra
•Smart Green Solution
•Smart Transportation
•Smart Defense
•Smart Government
32
Life
•Smart Content & Service
•Smart Media
•Digital Marketing
40
Business
•Smart Factory
Creating New Customer Value with Smart Technologies
•Finance Solution
•Financial Automation System & Service
•Smart Device & Service
•Big Data & Advanced Analytics
•Cloud Service
54
Corporate Social Responsibility
58
Global Partnership
60
Global Network
The current convergence of cross-industry and technology is changing the global business landscape we
have today. The introduction of smart technology is erasing the distinction between industries and giving birth to brand new business models. Smart technology is shaping the new business landscape and
quickly being recognized as a crucial element in both the survival and advancement of global businesses.
As a leading force of the new “smart technology” paradigm, LG CNS has focused on developing its capacities based on in-depth understanding of industries and information technology for the past several
years. Smart technologies from LG CNS actively forecast the creation of new values, leading customers
to a path of sustainable growth and prosperity.

3. 05
LG CNS
LG CNS
LG CNS,
Exceeding
The Highest
Expectations
LG
Global Corp.,
Trusted
The World Over
A Global Corporation Trusted by
Customers across the World
Best IT Partner for Business Innovation
Since its establishment in 1948, LG Corporation has shaped
IT solutions for more than 20 years since its establishment
the future of such industries as electronics, chemical, tele-
in 1987. Since then, we have successfully undertaken a wide
communications, and service. Currently, more than 213,000
range of IT projects for customers across industry sectors,
employees from 270 locations across the world are working
including public, finance, manufacturing, and telecommunica-
hard to deliver innovative products and services to customers.
tions, and acquired vast industry knowledge and advanced IT
LG Corporation also strives to become a respected global cor-
capacity. Based on our knowledge and technological capaci-
porate citizen.
ties, we create differentiated smart technologies and lead
As a total IT service provider, LG CNS has delivered optimal
Electronics_17 Affiliates
business innovation at home and abroad.
•LG Electronics
•LG Display
•LG Innotek
Chemical_16 Affiliates
•LG Chem
•LG Hausys
•LG Household & Health Care
Best IT Partner for Your Business
•Best Reference Cases across Industries
Established
HQ
Chairman & CEO
Total Sales
No. of Employees
Global Network
1947
Seoul, Korea
Bon Moo Koo
KRW 145 trillion (As of 2012)
Approximately 213,000 (As of 2012)
270 Locations
Communications &
Service_28 Affiliates
•Best Technology and Operational Quality
•LG CNS
Global Leader in Smart Technology
•LG U+
•Global IT expert striving for ongoing innovation in information technology and development methodology
•LG International Corp.
•Creating new businesses through the convergence of diverse industries and advanced information technologies
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4. 4
07
CEO Message
LG CNS
CEO
Message
Making the World a Better Place with
Smart Technologies and Services
Over the past 20 years, LG CNS has never ceased to evolve, providing IT services and customer-specific
solutions based on close partnerships with customers and acquiring business capacity in terms of
experience, technology, and know-how at a level to lead customer value. Supported by such valuable
business assets, LG CNS is poised and ready to lead the market in the so called “Smart Era.”
The global business landscape is changing rapidly with the proliferation of smart technologies. Led
by smart transformation of devices, network, and content, the “Smart Craze” that is sweeping the
globe is creating a massive impact on businesses, economy, culture, and society and changing the
business environment across industries. The driving force behind such overarching transformation
is information technology, which has evolved from a simple business tool to a core competency for
business success.
For the past several years, we have made organization-wide efforts to embrace smart technology
utilizing our advanced IT capability and to enable ourselves to actively respond to market change.
furthermore, we have strengthened R&D efforts with an innovative mindset that helps us break away
from the comfort of existing business models and pursue greater value. As part of such efforts, we
actively pursued the convergence of new technologies and industries, which has resulted in impressive performance at home and abroad.
Based on smart technology and proven business capacity, LG CNS will put greater efforts into
analyzing and understanding customers’ business and deliver differentiated solutions that lead to
change and innovation. In addition, we will create more advanced business models by integrating
information technology with a new wave of technologies, such as smart device, cloud computing, and
big data, as well as by seeking convergence between technologies and industries.
Going forward, LG CNS will not only focus on just business innovation and market leadership but also
strive to make the world a better place by fulfilling its corporate social responsibilities. I ask for your
constant support and interest in LG CNS, as we continue our journey to become a global leader in
smart technologies and services.
Thank you.
President & CEO,
LG CNS
08
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5. 6
09
Vision 2020
LG CNS
vision 2020
Evolving as a Global Leader
in Smart Technologies and Services
Global Leader in
Smart Technologies
and Services with
Creative People
what
Expand New Growth Businesses
Create new businesses with passion for new technologies and
the spirit of challenge
In an effort to renew its commitment towards sustainable growth with customers, LG CNS formulated its “Vision 2020” and declared its goal to become a “Global Leader in Smart Technologies and
How
Strengthen in-house solution based businesses
Deliver differentiated value that sets us apart from competitors
Services with Creative People.”
utilizing our proven solutions
To this end, we have established such strategic directions as “Expanding New Growth Businesses,”
“Enhancing In-house Solution-based Businesses,” and “Growing Overseas Businesses.” LG CNS will
where
Grow Overseas Businesses
continue to challenge conventions through creative thinking and grow into a global IT service provider
Pursue overseas projects with global partners based on our
with market-leading smart technologies.
world-class technology
010
7

6. 8
011
R&D
LG CNS
R&D
Smart Government
Sm
rt T
ran
sp
or
Shopping
ity
re
e
ti o
n
City
ar
tG
ta
Transportation
IT Infrastructure
n
C
S ma
me
Sm
ar
Sm
ar
Finance
tC
Creating Added Value through
Cross-industry Convergence
based on Smart Technology
a
o
rt H
012
9
ers’ business environments and industry paradigms.
S ec u
Big Data
Analytics
Through smart technology, LG CNS strives for the conver-
Smart
Device
gence of the existing IT environment with new technologies
Convergence
LG CNS’ R&D leads the change in smart technologies. Our
rt P ay
Sm a
the advancement of smart technology.
Advanced
Network
S m art
Fact
o
of technologies, create greater added value, and further
m ent
(i.e. cloud computing and big data) and with diverse industries. Such convergence will produce diverse combinations
en s e
rt D ef
tomers and also facilitating the smart evolution of custom-
Sm a
further; to provide IT services optimized for individual cus-
S m a rt
smart technology. However, our R&D operations aim a step
rity
LG CNS provides industry-specific solutions based on
ry
Cloud
Computing
R&D centers systematically engage research projects that
span the entire R&D lifecycle—from research to technology
industry-specific as well as common technologies.
R&D Organizations
Information Technology R&D Center, Smart Transportation R&D
Center, Smart Defense R&D Center, Smart Green Solution R&D
Center, Financial Automation R&D Center
Manufacturing
Security
Health Care
Sm
ar
tH
eal
thc
are
Smart Education
Major R&D Topics
Core Technology
Advanced Analytics, Cloud Computing, Mobile/UX,
Embedded S/W, Software Engineering, Cash/Media Processing
Cross-industry Convergence Solution
Smart Transportation, Smart Green Solution, Smart Factory
Smart Banking, Smart Defense, Financial Automation
ics
through research on basic information technologies and
Automobile
ar
tL
og
ist
and lead the convergence of smart technology and solution
ng
ki
an
tB
ar
Sm
verification, solution development, and commercialization—
Smart Technology
Sm
dia
Me
rt
Sma

7. 10
013
infrastructure
LG CNS
Infrastructure
Providing Safer and More
Efficient Services to Customers
across the World
Since the launch of Korea’s first commercial data center,
the Incheon Data Center, LG CNS has continued its efforts
to provide a safer and more efficient service to custom-
Amsterdam Data Center
Data Center
Korea Headquarters
ers. LG CNS currently operates the Incheon Data Center,
the Sangam IT Data Center, and the Gasan Data Center in
New Jersey Data Center
Korea as well as data centers at three global hub locations
(U.S., Europe, and China). In particular, the 2013 launch of
the Busan Global Cloud Data Center, which is poised to re-
Beijing Data Center
place Singapore and Hong Kong as the hub center of East
Asia, further strengthened LG CNS’ capacity as a global
data center service provider.
In addition to N+1 redundancy of equipment, seismic isolation design, and maximum power efficiency, LG CNS
data centers are also recognized at home and abroad for
their “green” operations, which incorporate standardized
and automated operational environments and processes.
Based on its operational capacity proven by successfully
managing and controlling over 120,000 servers across 80
countries, LG CNS continues to provide highly efficient and
24/7 uninterrupted service to customers worldwide.
Incheon Data Center
• Korea’s first commercial data center
•
Fully satisfies all safety response criteria for finance
information network; firmly established as the disaster
recovery center of Korea’s banking sector
Gasan Data Center
• ariable/customized facility (Spatial flexibility for
V
an increase in IT equipment)
• orea’s first data center to implement full-scale
K
green IT solutions (i.e. IDC cooling method)
• tandardized management and equipment system;
S
carrier-neutrality
Sangam IT Data Center
• Anti-seismic design at nuclear plant level (Richter Scale 8.0)
• horough equipment redundancy targeting overseas global
T
businesses and financial sector customers
• lobal IT center for the remote operation of overseas
G
locations
Busan Global Cloud Data Center
•
Korea’s first data center to implement seismic isolation
design; innovative green data center
•
International network and high density/high voltage
configuration targeting global businesses and cloud
computing customers
• ocated in Busan, the central conduit for incoming
L
international network traffic
• orean-style container center is also available at a separate
K
location on the premises
014
11

8. 015
LG CNS
016
Core
Competency
With its unique technology and know-how, LG CNS provides IT services that deliver
the greatest business competitiveness to our customers across business sectors,
including public, finance, high-tech, and telecommunications.
^
Electronics
e
Chemical
Public
• Industry-specific IT Service
•
Solutions Optimized for
Individual Customers
• Differentiated IT System
Telecommunications
New Business
Finance

9. 017
LG CNS
018
Core
Competency
Based on differentiated consulting capability, LG CNS offers a variety of
consulting services, including business strategy planning and process innovation,
to create customer value.
Business Strategy
Planning
• Advanced Methodology
• Vast Project Experience
• Excellent Consultants
Process
Innovation
IT Solution

10. 019
LG CNS
020
Core
Competency
LG CNS provides IT services with global-level operational quality to customers
across industry sectors. We help our customers succeed by combining customers’
business process with a platform optimized with smart technology.
ITO
BPO
• IT Outsourcing
• Business Process
Outsourcing

11. LG CNS
022
Core
Competency
Based on its vast project experience, advanced information technology, and smart
technology, the driving force behind the “Hyper Connectivity” era, LG CNS leads the
convergence between technologies, technology and industry, and between industries. With such convergence, we create brand new services that deliver greater
value to customers.
it
technology
Smart
Technology
2.0
Industry
Connectivity
‹
021
Smart Transportation
Smart Green
Solution
Smart
Factory
Big Data
Platform

12. 023
LG CNS
Solutions
LG CNS, Bringing about “Smart”
Changes with Differentiated Services
024
Social Infrastructure
Life
Business
Smart Factory
Smart Green Solution
Smart Content Service
Smart Transportation
Smart Media
Smart Defense
Finance Solution
Digital Marketing
Financial Automation System
Service
Smart Device Service
Smart Government
Big Data Advanced Analytics
Cloud Service
Smart Cloud Platform
Taking full advantage of its substantial insight into diverse industries and professional IT capacity, LG CNS provides a full range of IT services, including consulting, system implementation
Industry Specific
(Public, High-tech, Finance, Telco, ...)
operation, and outsourcing. We deliver greater value to customers with smart technology based
on professional solutions that help customers respond to rapid market change and discover new
business opportunities.
Consulting Service
Managed Service
Enterprise Solution
(ERP, SCM, CRM, BI/DW, ...)
Outsourcing
Data Center

13. Experience
impressive world
through our solutions
for Social Infrastructure.
24.
26.
28.
30.
Smart Green Solution
Smart Transportation
Smart Defense
Smart Government
e
smart green
Solution
smart transportation
smart defense
smart government

14. Smart Green Solution
Building
• Automated Fare Collection System
• Facility Management
Experience
impressive world
through our solutions
for Social Infrastructure.
Smart Transportation
• Energy Management
• raffic Management System (for Express Ways, National Highways,
T
• Building Automation System (BAS)
e
• Multi-Site Buildings Management
Smart Government
City
• inance Management
F
• Environment
Information System
• Cityscape
• Intellectual Property System
• Transportation
• Government Integrated Data Center
• Safety
• e-Passport System
• Online Civil Petition Service
•
Land/Corporate Registration
System
• National Tax Integration System
• Postal Logistics Information System
• Smart School System
• Criminal Justice Service System
• Electronic Case Filing System
• Smart Safety System
• Integrated Meteorological
Information System
and Urban Motorways)
Smart Defense
• Fleet Management System
• ommand, Control, Communications,
C
• Traffic Operation and Information System (TOPIS)
Computers and Intelligence (C4I)
• ilitary Information Management
M
System (MIMS)
• Integrated Railway Operation Management System
• ailway Communications and Station Service System
R
• Railway Platform Screen Door System
• nformation Security System (ISS)
I
• irport Safety, Security, Operation and Facility Management System
A
• lectro Optical Device (IR, EOTS)
E
• EV Sharing Service
Energy
• nmanned Aerial Vehicle (UAV)
U
• EV Charging Infrastructure and Operation System
• Generation
• Avionics
• Consumption
• Scientific Combat Training enter
C
• Storage
(KCTC: Korea Combat Training Center)
• MS (Modeling Simulation)

15. 24
smart green solution
LG CNS
Smart Green Solution
Creating an Advanced Urban Space,
Environmentally Friendly as well as Energy Efficient
Creating a Future City, as We Imagined
Smart Green Solution
SMART GREEN
SMART SOLUTION
GREEN SOLUTION
Building
The Creation of a Future City Requires Careful Consideration for the Environment and
the Convenience and Safety of Residents
City
Energy
• Energy Management
• Environment
• Generation
• Facility Management
• Cityscape
• Consumption
• BAS (Building Automation System)
• Transportation
• Storage
• Multi-Site Buildings
• Safety
Management
The continuing influx of population is forcing cities to sprawl outward, while technological advances
are rapidly expanding the original function of a city – the provision of a comfortable and pleasant living environment, thus leading to increasing concerns about energy supply, safety and environmental impact.
LG CNS Implements a “Smart Green City” that Provides Urban Services at a Different Level
With its Smart Green City, LG CNS effectively resolves a wide range of urban issues and provides
SMART GREEN CITY
urban services at a completely different level. LG CNS’ Smart Green City successfully achieves a
balance between convenience, safety and the environment by providing reliable supply and efficient
management of energy, a smart management system for city-center buildings, and management
for a comfortable and pleasant urban environment.
Smart Green Solution Offers the Answer for Creating a Future City just as Imagined
The Smart Green Solution by LG CNS is a total solution for implementing a Smart Green City platform. Based on convergence and smart technologies, the solution controls equipment and infrastructure within homes, buildings, and urban facilities in an integrated manner and creates urban
spaces that offer greater safety and convenience. LG CNS provides a complete package of services
ranging from consulting to design and operation.
Solution Service
➊
Building: Implementation and integrated operations of BAS
➋ Urban Facility: Management and operations of urban facilities,
(Building Automation System) (power supply, equipment, lighting
system), BMS (Building Management System) (parking management, access control), electrical equipment management solutions (electric power source, IT, digital switchboard, LED lighting
system), and machinery management solutions (ventilation system, high efficiency inverter)
including digital signage (digital information system) management and leakage monitoring
• Eunpyeong u-City
L
G CNS successfully enhanced the living environment and urban
management efficiency for the Eunpyeong New Town by seamlessly integrating and interconnecting the old and new towns as
well as the existing and new systems. The Integrated Urban Management Center, carefully implemented with a focus on economic
feasibility, service stability and scalability (based on demand forecast), functions as the brain of Eunpyeong u-City.
➌
Energy: Solutions for energy conservation (UPS/ESS, AMI, smart
grid, micro grid, street lighting) and development/management
of renewable energy sources
• Pangyo u-City
L
G CNS created an eco-friendly living environment that enhances
the quality of residents’ lives with 14 different convergence services. Recognized as an exemplary case for u-City implementation, Pangyo u-City is widely benchmarked at home and abroad.
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smart transportation
LG CNS
Smart Transportation
Making Our Transportation System Safer and More Convenient with
Information Technology
Creating Optimal Transportation System with Consideration
for Operational Efficiency and Safety
Smart Transportation
Smart Transportation Creates Advanced Transportation System
Smart Transportation
ITIS
(Intelligent Traffic Information System)
While means of transportation, such as bus, subway, taxi, railway, and air transportation, are an es-
•Automated Fare Collection
System (AFCS)
sential element in our everyday life, they can also create a complete chaos when lacking systematic
management and operations. LG CNS’ Smart Transportation maximizes operational efficiency of
transportation methods and improves the safety and convenience of our transportation system.
Convenience to Passengers and Efficiency to Operators
•
Intelligent Traffic Management
AFC (Automated Fare Collection)
ITMS
(Intelligent Traffic Management System)
Smart
Railway
EV
(Electric
Vehicle)
Infrastructure
Smart
Airport
• raffic Operation and Information
T
System (TOPIS)
•
Integrated Railway Operation
Management System
FMS (Fleet Management System)
• ailway Communications and Station
R
LG CNS’ Smart Transportation utilizes smart technologies such as smart card, automation device,
Service System
• ailway Platform Screen Door System
R
and center solutions to optimize traffic flow, reducing management burden for transit operators
•Airport Safety, Security, Operation and
and delivering greater transportation service to passengers. Solutions such as the Automated Fare
Facility Management System
•EV Sharing Service
Collection System (AFC), which services multiple public transportation systems, and the Fleet
• Charging Infrastructure and
EV
Management System (FMS), which facilitates efficient bus operations, deliver great benefits to both
transit operators and passengers.
System (ITMS)
• leet Management System (FMS)
F
Operations System
EV
Bus
Metro
Taxi
Train
EV
Aircraft
Smart Transportation, Recognized for Technological Superiority across the Globe
Utilizing the best breed of technologies, LG CNS provides a total solution for the transportation sec-
Solution Service
tor from motor transportation to railway, airport, and EV. Based on successful implementation and
➊
For Road Traffic: Comprehensive transportation management
➌ Airport: Comprehensive solutions for major airport management
operation experiences in Korea, including the Transportation Card System for the Seoul Metropoli-
solutions, including the Automated Fare Collection System (Integrated fare collection and settlement for multiple public transportation means, i.e. bus, subway, taxi), the FMS (Fleet Management
System), and the ITMS (Intelligent Traffic Management System)
➋ ailway: Comprehensive solutions for railway operations, includR
ing the Integrated Railway Management System, major railway
communications systems
and operations systems, including airport safety, security, facility
management, and business management
tan Government, the High-speed Railway Management System, and EV charging infrastructure, LG
CNS is also creating an impressive track record with overseas transportation projects in Bogota
(Columbia), Wellington and Oakland (New Zealand), Kuala Lumpur (Malaysia), and Beijing (China).
•
Seoul New Transportation Card System
I
mplemented to Seoul’s public transportation network (over
15,000 buses, 75,000 taxis, and 9,000 subway fare gates), this automatic fare collection system allows passengers to settle fares
for bus, subway, and taxi with a single transportation card and
processes more than 30 million transactions per day.
•
Smart Transportation Card System for Bogota, Columbia (SIRCI)
D
ramatically enhanced Bogota’s bus operation efficiency by integrating and implementing AFC and FMS for Bogota’s bus and
Bus Rapid Transit (BRT) network, which is the key transportation
mean of the city. Utilizing our operational know-how from Seoul’s
transportation network, we are also providing post-implementation operations service.
➍ V Sharing Service Charging Infrastructure: Real-time EV
E
reservation/pick-up/return for EV Sharing Service, and implementation and operation of EV charging infrastructure
• High-speed Rail (KTX)/Metro Communications System
I
mplemented a comprehensive communications system for KTX
and Metro, including transmission equipment, TRS network, station facilities, and video surveillance system (KTX Communications Network and Information System and DX Line Communications Network).
MRT (Mass Rapid Transit) Line1 at Kuala Lumpur, Malaysia
•
L
G CNS is currently in the process of establishing a comprehensive communications system for Line 1 of the MRT (31 stations,
51 km) in Kuala Lumpur, Malaysia. The system includes transmission equipment, TRS network, station facilities, and video
surveillance system.
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34
smart defense
LG CNS
Smart Defense
Smart Defense IT Solutions, Arming the Military with Science and
Information Technology
Advanced Science and Information Technology are a Must for National Defense System
With the continuing advancements in military science and information technology, the future of military warfare is defined as “Network Centric Warfare,” which is expected to maximize combat power
by integrating and operating available combat resources for simultaneous and integrated warfare.
In order to prevail in such warfare, a nation’s defense system must embrace advanced science and
information technology.
LG CNS Enables National Self Defense with Smart Defense System
LG CNS offers an operation system optimized for “Network Centric Warfare.” Our comprehensive
defense offerings include not only consulting and system integration but also state-of-the-art systems and solutions with flexibility and capacity for speedy response. In addition, our systems and
Strengthening National Defense with
Smart Defense IT Solutions
Smart Defense
Battlefield Management System
Sensor
• Joint Chiefs of Staff C4I
• Army, Navy, Air Force C4I
• MIMS
• IR
• EOTS
MS
Resource Management System
SMART
Defense
Solution
• Integrated Defense Cost Management
• Munitions Management Standard
• ar-time Munitions Transportation
W
Management System
• CTC
• MILES
• LVC Interfacing Solution
Unmanned Aerial Vehicle (UAV)
Smart Security System
• Reconnaissance
• Surveillance
• Telecommunications Relay, etc.
• Border Surveillance
• Key Facility Monitoring
solutions deliver a qualitatively superior “Smart Defense” system, which facilitates easy response
Avionics
to such variables as potential threats, changes in warfare, reduction in armed force, and guarantee
• IFDS
• Integrated Avionics System Engineering
a victory. LG CNS’ information technology, including the Command and Control/Combat Training
System and the UAV Surveillance System, is helping the nation build the most powerful military
forces.
Solution Service
LG CNS’ Defense Technology and Experience in the Global Spotlight
LG CNS’s project experience and technological capacity is attracting global attention and helping
the company rise fast as a global leader in the defense sector. Our C4I System has been deployed
and is in operation at R.O.K. armed forces (army, navy, and air force), and the KCTC (Korean Army
Advanced Combat Training Center), which maximizes the multiplier effect of combat training, is
close to commercial deployment. LG CNS’ key arms system solutions for unmanned helicopter (localized with internally developed technologies), avionics, and sensors are generating even greater
➊ efense IT Consulting: IT consulting based on DoD AF (DepartD
ment of Defense Architecture Framework) and C4ISR AF (Command, Control, Communication, Computer, Intelligence, Surveillance and Reconnaissance Architecture Framework)
➋ ystem Integration Service: Engineering-based information and
S
arms systems integration
➌
Core Solution
• attlefield Management System: Military Strategy C4I and MIMS
B
(Military Information Management System)
• esource Management System: Integrated Defense Cost ManR
agement, Munitions Management Standard, and Military HR
Management
• ensor: IR (Infrared Camera) and EOTS (Electro Optical TargetS
ing System)
• S (Modeling and Simulation): Inter-connectivity solutions for
M
CTC (Combat Training Center), MILES (Multiple Integrated Laser
Engagement System), L-V-C (Live-Virtual-Constructive)
• UAV (Unmanned Aerial Vehicle)
• Avionics
• Smart Security System
responses in the overseas markets.
•Korean Army Advanced Combat Training Center (KCTC)
L
G CNS succeeded in localizing MILES for company-level training
and is in the process of implementing an advanced combat training system for regiment-level training.
•Command and Control System (C4I)
L
G CNS’ C4I System was successfully deployed and is in operation at the ROK Joint Chiefs of Staff and ROK Armed Forces (army,
navy, air force). Currently, we are participating in a project to improve the KJCCS (Korean Joint Command and Control System),
which was developed and deployed to enhance the nation’s independent operational capability on the Korean Peninsula.
• Unmanned Aerial Vehicle (UAV)
L
G CNS offers a solution for unmanned helicopter, which enables
execution of diverse missions (i.e. surveillance and reconnaissance, cargo transportation, CBR) on a single platform. Our UAV
solution also supports a wide range of non-military applications,
including monitoring of traffic and power transmission lines, and
wildfire responses.
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36
smart government
LG CNS
Smart Government
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Making Citizens Happy and Strengthening National Competitiveness by
Enhancing Administrative Efficiency and Convenience
Korea’s e-government System, Gaining Authority as the Global Standard
Smart Government
UN e-Government Survey
2010
2012
1. Korea
1. Korea
2. USA
2. Netherlands
3. Canada
3. UK
•Over 60% of Korea’s e-Government Projects Implemented by LG CNS
1. Public Administrative Service
Finance Management
Information
System
National Tax
Integration
System
Intellectual Property
System
Postal Logistics
Information
System
Integrated
Meteorological
Information
System
Criminal Justice
Service System
Government
Integrated
Data Center
e-Government System Defines the Quality of the Nation’s Administrative Services
2. Social Service
National governments are actively embracing information technologies such as cutting-edge IT
systems to systemize their service administrations in an effort to provide increased convenience
P
ASSPORT
to their citizens and to enhance administrative efficiency. Termed as “e-Government,” such systems define the quality of nations’ government service and are regarded as an important means to
strengthen national competitiveness.
LG CNS Leads the Development of Korea’s e-Government System
Korea’s e-Government system, for which LG CNS played a leading role in development and implementation, was ranked first in the United Nations e-Government Survey 2012. In this survey, which
is conducted on more than 190 countries, Korea has taken the top spot for the second consecutive
e-Passport
System
Smart School
System
Online Civil Petition
Service
(Minwon24)
➊ Public Administrative Service: Provides solutions that support
effective and efficient government administration and increase the
productivity and transparency of governance through a higher level
of business process integration and promotion of administrative
information sharing.
➋ ocial Service: Provides solutions that dramatically enhances
S
ernment solutions for such national governance areas as judicial, administrative, defense, postal,
the civil affairs service by implementing online civil affairs ser-
how to build an efficient system that supports smart business processes for government agencies
and public organizations.
LG CNS’ e-Government Solutions Introduced to Nations across the Globe
LG CNS’ e-Government system is benchmarked by nations across the world. The e-Government
systems and solutions we implemented for Korea’s public sector, such as the National Tax Integration System, the Emergency Information Network (EIN), and the Online Civil Petition System (Minwon24), have been introduced to numerous countries to enhance their government services.
Land/Corporate
Registration
System
Smart Safety
System
Solution Service
year, proving the excellence of the nation’s e-Government system. LG CNS offers the best e-Govfinancial, and tax administration. Our specialists in each field draw upon their vast base of know-
Electronic
Case Filing
System
•
Smart School, Saudi Arabia
LG CNS is currently initiating a “Smart School” project in Saudi
Arabia. The project entails the implementation of a cutting-edge
learning environment with various information technologies, such
as electronic blackboard, smart classroom, and smart learning.
The system has been successfully implemented in other nations,
including Indonesia, Columbia, and Brunei, and helped developing countries to establish a smart learning environment.
• National Finance Management Information System, Indonesia
In the project funded by ODA from the World Bank, LG CNS is
implementing an optimal system that supports effective national
finance administration, including budgeting and accounting.
vices and enabling the integrated management of public safety,
such as emergency rescue, disaster management and public
order. Our solutions not only help national governments to create “Open Government” by creating a system that supports direct
incorporation of citizens’ feedback into policy decision-making
but also enable governments to systematically manage national
security and social safety.
• Emergency Information Network, Ulaanbaatar, Mongolia
LG CNS implements a disaster response system that focuses on
prevention through the comprehensive monitoring of disaster
situations. The system’s speedy and accurate disaster response
enables efficient disaster response management.
• -Passport System, Korea
e
In the four-phase project for Korea’s e-Passport system, LG CNS
successfully implemented the system and produced more than
13 million electronic passports. LG CNS also provided information security as well as convenience with differentiated technology for protecting personal information, acquiring the highest
security level (EAL 5+ CC certification) for the e-Passport COS
(Chip Operating System).

19. 38
LG CNS
39
Enjoy exciting moments with our
solutions for life.
34. Smart Content Service
36. Smart Media
38. Digital Marketing
smart content
service
smart media
digital
marketing

20. Smart Content Service
Smart Content Sourcing
• Global Content Licensing and Publishing
• Platform Conversion for Sourced Content
• New Service Launch
Implementation and Operation
Digital Marketing
of Smart Service Platform
Planning/Implementation/Operation of Customer Contact
• nalysis, Design, Development, Integration,
A
• Global Web/Mobile Site
Test, and Implementation
• ervice Planning/Billing/Account Settlement
S
and Global C/S Operation
• Implementation and Operation of Digital Marketing Infrastructure
Smart Media
• SEO (Search Engine Optimization)
Smart Set-top Box
• Web/Mobile Content Publishing
• Cable /Satellite/IPTV Service Provider
• Mobile Service Carrier
• Content Provider
Implementation and Operation
of End-to-End Broadcast System
• Live Broadcast/VOD/Multiscreen
• OTT Service
• Mobile Streaming
• Application Market
16.
18.
20.
22.
Smart Contents Service
Smart Media
Smart Healthcare
Digital Marketing
LG CNS is a IT service company that was established in 1987. Since then, it has consistently been
growing, successfully carrying out projects in a wide range of industrial fields. Today, the company is
playing the role of CIO participating in a number of new businesses run by LG affiliates. LG CNS is rapidly growing as a global IT company by continuously expanding its overseas businesses based on superior technology and industry leading capabilities that have long been recognized in Korea. LG CNS is
a IT service company that was established in 1987. Since then, it has consistently been growing, successfully carrying out projects in a wide range of industrial fields. Today, the company is playing the
role of CIO participating in a number of new businesses run by LG affiliates. LG CNS is rapidly growing
as a global IT company by continuously expanding its overseas businesses based on superior technology and industry leading capabilities that have long been recognized in Korea.
Online Campaign/Advertisement
• Establishment/Diagnosis/Monitoring of Digital Strategy
• Planning/Execution/Result Analysis of Global Online Campaign
CRM and e-Commerce
• Establishment of e-Commerce Platform and BPO
• Establishment and Operation of CRM System
• Buzz Analysis and Monitoring

21. 34
Smart Content Service
LG CNS
Smart Content Service
Enriching People’s Lives with
Smart Content and Platform
Content Service that Turns “Smart Life” into a Reality
Smart Content Service
Smart Devices Require Content Specifically Produced for Smart Devices
Digitalization
The proliferation of smart devices such as smartphone, smart TV, and smart appliance has pro-
News
foundly changed how people consume and use media content. Nowadays, content users carefully
Music
Sports
Movie
Life
Books
select information they need via smart devices and constantly search for more interesting content.
Content Optimized for Diverse Smart Devices
Content Creation
Sourcing
LG CNS provides digital content service to deliver content sought by smart device users. We support
the entire content service process, from production and collection of diverse content on smart service platforms to implementation of operation channels.
• Contents Localization Converting
Vast Experience in Servicing Content
LG CNS has established a service delivery platform and serviced content products for LG Electron-
• Contents QA
• Contents Management
ics. We also provide content services to Korea’s first integrated HTML5 app store KWAC, SK Planet,
• Authentication Billing
and LG Electronics’ Smart Refrigerator products.
Content Service
MANAGEMENT
• Contents Repository
• N-Screen
• Media Platform
Delivery
• CDN (Contents Delivery Network)
• Telco’s Network (Terrestrial,
Satellite, Cable, Wired, Wireless)
Content Consumption
Solution Service
➊ mart Content: Utilizing diverse content development groups
S
➋ mart Content Service Platform: Implements differentiated
S
and existing networks, LG CNS produces and services a broad
range of content. We also handle the entire process from planning to operation for the launch of new content services.
smart platforms to service a wide range of content to customers’ smart devices and offers comprehensive operation support
through the platforms.
• Smart Global Platform
LG
C
ontributed to LG Electronics’ marketing and promotional campaigns for smart devices by implementing and operating a digital
content service platform for the company’s smart TV, smartphone, and smart appliance products.
• KT T-Store Mobile Game Publishing Business
S
Based on a large scale publishing deal with SK Planet, LG CNS is
servicing a wider range of mobile games to T-Store.
35
43

22. 36
45
Smart media
LG CNS
Smart Media
Leading the Media Environment through
Smart Set-Top Box and Smart Platform
Content Production and Smart Media Device
Usher in a New Era for Media Service
Smart Media
Emergence of Smart Technology Driving Changes in the Broadcasting
and Media Environment
Delivery
Content Consumption
The emergence of smart technology is causing tectonic changes in how content is delivered in the
broadcasting and media industry. Following the introduction of smart TV services, cable TV and IPTV
service providers, which offer a greater range of content to compete with network broadcasters, are
now under pressure to meet the increasing needs of users with more features and stronger content
offerings.
Smart Phone
Interactive
PC
Terrestrial
LG CNS Commercialized the World’s First Smart Set-top Box
LG CNS succeeded in commercializing the world’s first smart set-top box for paid TV services. With
the smart set-top box, which is expected to revolutionize device functions and media content de-
Cable
Satellite
N-Screen
Smart TV
CUSTOMER
livery system, broadcasters are now able to support OTT (Over The Top), self-streaming, and web
browsing in addition to VOD service on Eco System, a set-top box-based open platform.
CDN (Wired IP/
Wireless IP)
Natural
User Interface
Tablet
LG CNS Pioneers New Territories for Media Service
SetTop Box
LG CNS is contributing to the quality of broadcasters’ media content delivery and additional services
by supplying its own internally developed smart set-top boxes to broadcasting companies, including
CM, CMB, Gangwon Broadcasting Network (GBN), and Keumkang Cable Networks (KCN). In addition, we developed a global platform for the LG Smart TV and are providing the best quality video
service across the world. LG CNS is also working on expanding its smart platform offerings to include HTML 5 as well as Android.
Solution Service
➊ able/Satellite/IPTV Provider: In addition to broadcasting
C
➍ ervice Provider: Offers optimal solutions to help service proS
service, our solution also supports diverse additional services
based on an open platform, thus eliminating the confinements of
middleware.
viders expand their service offerings, such as introduction of additional services by hotels and hospitals and delivery of services
to members’ residence via open platform by home network providers.
➋ obile Service Carrier: Expands services limited to mobile platM
forms to TV.
➌ ontent Provider: Creates a system that allows content providC
ers to directly service content to consumers at low costs without
going through paid TV service providers.
• World’s First Android-based Set-top Box
L
G CNS commercialized the world’s first Android-based smart
set-top box for paid TV service, which supports application development without separate middleware. In addition to existing
digital broadcasting functions such as broadcast channels and
VOD service, now service providers can offer diverse TV apps and
internet-based services to their subscribers.
• End-to-end Solution
U
tilizing the experience and know-how in platform development
we have acquired through the implementation of full digital
broadcasting at CM, KDMC, LG U+, SBS, and KBS, we provide a
complete set of solutions for production, management and distribution of digital broadcasting content and media devices.
46
37

23. 38
47
digital marketing
LG CNS
Digital Marketing
Ensuring Successful Marketing with
Creative Ideas and Advanced Information Technology
Digital Marketing, Differentiating Corporate Promotion
Digital Marketing
1. Establish Direction
Planning
2. Finalize Communication Concept
3. Establish Channel Strategy and
Data-Based KPI
1. Web Mobile Site Implementation/
Operation
2. Search Engine Ad/Banner Ad
3. Online Event Planning/Execution
Campaign
Digital Marketing, the Key Solution for Business Success
Just as the advancement of technology has changed how we live and communicate, corporate marketing has evolved to respond to multimedia and multichannel communication. In particular, web-
4. iral Video Planning/Production/
V
Distribution
5. Social Media Implementation/Operation
6. Viral Marketing
based digital marketing became the core area to which a majority of businesses direct their mar-
1. Customer Relationship Management
keting efforts to achieve sustainable growth.
Post Action
Governance
2. Partner Relationship Management
3. In-store Display Management
Optimal Digital Marketing for Customers
4. Advanced Analytics
LG CNS satisfies customers’ digital marketing needs with a comprehensive range of services, rang-
5.Digital Marketing Monitoring
ing from digital marketing strategy to channel management and IT system implementation and
operation. Moreover, we offer an end-to-end service that supports the successful overseas digital
marketing of our customers, such as campaign planning and execution, search engine optimization,
and search engine advertisement.
Vast Experience in Global Marketing
Beginning with the 2002 implementation of LG Electronics’ global B2C website, LG CNS has per-
Solution Service
➊ upport for Customer Contact Point Marketing Channels: Plans,
S
➌ RM and e-Commerce: Implements e-Commerce platforms and
C
produces, and operates a wide range of digital marketing infrastructures, including global web and mobile sites as well as supporting web and mobile content publishing.
provides comprehensive operation services (BPO). Also implements and operates CRM systems tailored for the business
needs of customers.
➋ nline Campaign and Advertisement: Establishes and assesses
O
digital marketing strategies and plans and executes online marketing campaigns and digital advertisements.
formed over 500 successful digital marketing projects targeting global audience. Including the
corporate website, we implemented and operated a wide range of marketing sites and e-Commerce
platform for LG Electronics, helping the company expand its overseas presence with an optimal
digital marketing service.
• Implementation and Operation of Corporate Global Website
I
mplements digital marketing platforms that provide optimal
support for a wide range of marketing efforts. Provides a wide
range of services for web/mobile site implementation, operation
and results measurement.
• Online Campaign and Advertisement
O
ffers comprehensive services for maximizing the competitiveness and effect of digital marketing efforts, including online
advertisement and campaign, viral video, PR, monitoring, and
market analysis.
• 2B Sales and Partner Management
B
O
ffers B2B customer information management, business opportunity management, and performance management systems
to overseas subsidiaries of global corporations and provides
our partners with the support they need to improve their sales
capabilities through the development of partner management
programs and sales materials.
48
39

24. 49
LG CNS
50
You make breakthrough success
by our solutions
for business.
42.
44.
46.
48.
50.
52.
smart factory
finance
solution
finance
automation
service
Smart Factory
Finance Solution
Financial Automation System Service
Smart Device Service
Big Data Advanced Analytics
Cloud Service
smart device
service
Big Data
Advanced
Analytics
Cloud
service

25. Big Data Advanced Analytics
Big Data Consulting Service
Finance Solution
•
Core Business Solution
(Bank, Life Insurance/Credit Card /Securities, Capital)
• Channel Solution
Make breakthrough success
by our solutions
for business.
(Smart Branch, Internet/Mobile Banking)
• Platform Solution
finance
solution
finance
automation
service
Cloud Service
• Big Data Business Model Development
• Virtual Data Center
• Virtual Server Hosting
• Big Data Analytics Center Operation and Analytics Service
• SaaS Service
• Big Data Solutions and Platforms
Big Data Implementation Service
Model-based Development Tool)
• Big Data Service (Architecture) Implementation
• Unit Solution
• Cloud Consulting
Big Data Analytics Service
(Smart Channel Platform, Application Framework,
• Open Source Technology Support
(Banking Start Card, IFRS, Sales Support for Mobile
• Open Source Technology Feasibility Assessment
Member Stores)
• Big Data Solution and Platform Development
• Big Data Appliance
• Object Storage Service
Financial Automation System Service
• Automated Teller Machine (ATM, CD)
• Partner-specific Service
• Virtual Desktop
• ATM Total Management Solution
• Banking Terminal System and Solution
(Integrated Banking Terminal, Passbook Printer,
Card Printer, ID Scanner, PIN Pad, etc.)
• Branch Automation System
(Branch Navigator, Teller ATM)
• Financial Automation Service
Smart Factory
• Consulting (Layout Optimization, Production Process
42.
44.
46.
48.
50.
52.
smart factory
• Big Data Business Consulting
Smart Factory
Finance Solution
Financial Automation System Service
Smart Device Service
Big Data Advanced Analytics
Cloud Service
smart device
service
Big Data
Advanced
Analytics
Cloud
service
Smart Device Service
Improvement, Plant Automation,
•
Industry-specific Embedded S/W
Facilities Standardization, Energy Saving,
Development and Outsourcing
• mbedded S/W Development Environment
E
and Development Tools
• Smart Device and Service Development
• Embedded SW and HW Modules
IT Consulting, etc.)
• Software Solution (ezMES, ezControl, ezUMS)
• Equipment Supply (Logistics, Inspection,
Production, Utility, etc.)

26. 42
Smart Factory
LG CNS
Smart Factory
Smart Factory: Optimized to Meet Your Unique Needs and
to Deliver the Highest Productivity
Plant Optimization for Increased Manufacturing Competitiveness
Smart Factory
• roduction process design and
P
simulation for productivity
improvement and plant optimization
Process Design
Service
Manufacturing Competitiveness Starts from Plant Optimization
The common goal of all manufacturers is to maximize the productivity of their plants. In order to
• eal-time production site management
R
• evelopment and supply of customized
D
and control for production transparency
plant equipment (Logistics, Inspection,
and efficiency (ezMES, ezControl, ezUMS)
Production, Utility, etc.)
achieve cost reduction and quality improvement, which compute into production competitiveness,
SMART FACTORY
a vast majority of businesses put great efforts into optimizing their production processes and inno-
Operational
Excellence
Solution
vating plant operations. LG CNS’ Smart Factory was developed to provide profound support to such
optimization and innovation efforts.
Intelligent
Equipment
Creating “Intelligent Manufacturing Plant” with “Smart Factory” Solutions
LG CNS aims at a “Smart Factory” solution, one which naturally achieves the optimal state by seamlessly integrating human factors, systems, and facilities, and facilitating evolution and development
towards improvement. Factoring in customers’ site conditions and industry features, LG CNS delivers a total solution for plant optimization, including production line optimization, integrated control
of disparate types of equipment, intelligent equipment supply, and integration of production and
equipment solutions.
Vast Reserve of Successful Business Cases at Home and Abroad
LG CNS’ Smart Factory helps customers build plants with world-class manufacturing competitiveness. We are currently providing Smart Factory solutions to global corporations such as LG Electronics, LG Display, Doosan Infracore, and GE Healthcare.
Solution Service
➊ onsulting Service: We provide the consulting services required
C
to build an optimal plant from the early stage of planning, such
as layout optimization, process improvement, plant automation,
facilities standardization, energy saving, and IT consulting.
➋ oftware Solution: Based on our integrated smart factory platS
agement, energy management, and equipment control, allowing
users to perform relevant tasks with a simple click.
➌ Facilities: Combining with software solutions, LG CNS trans-
forms manufacturing facilities (logistics, inspection, production,
and utility) into intelligent facilities with optimal efficiency.
form BizActor, LG CNS offers solutions for plant operation man•
Loader Production/Supply, GE Healthcare DXD Plant (U.S.)
S
upplied loaders and implemented the Equipment Control System (ECS) and the Computer Integrated Management System
(CIM) at GE Healthcare’ DXD Plant. Shared operational know-how
on automated plant and established a standard of plant operation.
• ES/ALC System, Hyundai Mobis Alabama Plant (U.S.)
M
I
mplemented ezMES at the chassis and cockpit module lines of
Hyundai Mobis’ Alabama Plant and helped the company improve
production quality. Also designed and implemented the systems
to provide top-of-the-line uninterrupted service to maximize system usability.
•
MES System for Doosan Infracore Plants (China and Korea)
I
mplemented ezMES at Doosan Infracore’s G2 Plant (Korea) and
DICC Plant (China), improving productivity and production quality through real-time performance management, product defect
management, and equipment failure analysis.
43
55

27. 44
56
finance solution
LG CNS
Finance Solution
57
45
Strengthening the Competitiveness of
Financial Businesses through Finance System Innovation
Finance Solutions that Lead Business Innovation
Finance Solution
Finance IT is a Key Requirement for the Industry’s Changing Business Landscape
Core Business
Channel
Unit
In the wake of the international financial crisis, the financial sector is faced with the new challenges
of reducing costs and discovering new business models. Due to the unique features of the industry,
information technology became an essential part of financial institutions’ strategies for driving up
Smart
Branch
LG CNS Supports Business Innovation with Advanced Finance IT Systems
LG CNS’ Finance Solution fully responds to changes in financial institutions across business seg-
ports business model development. LG CNS’ Finance Solution also offers a smart channel system
that incorporates new channels (internet and mobile) and helps increase customer satisfaction.
Securities
Customer/
Reservation
Membership
Installment
Financing
Collection
Merchant
Lease Financing
Asset
Management
Change
Approval
Retail Banking
Trading
General/
Claims Payment
Billing/
Settlement
Wholesale
Banking
Finance
Smart Card
Brokerage
Electronic
Banking
methodologies, our solution helps financial institutions maximize cost reduction and effectively sup-
Capital
External
ments (bank, insurance, securities, credit card, and capital). Based on best practices and advanced
Credit Card
Loan
Internet/
Mobile
Banking
Life Insurance
Deposit
competitiveness through new business models and efficient business processes.
Bank
IB
Securities
Multichannel
Integration
IFRS
Mobile
Member Store
Sales Support
LG CNS Finance Solution Map
LG CNS’ Finance Solution, Recognized as the Industry’s Best Reference
As the choice of Korea’s financial institutions across business segments, LG CNS’ Finance Solution
provide profound support for changes and innovations that are taking place in the nation’s finan-
Smart Channel Platform
JAVA Framework
cial system. Adopted for core businesses of banks, insurers, credit card companies, and securities
firms, our solution is playing a critical role in improving business efficiency in the financial sector
and successfully establishing our customers’ presence in overseas markets, including Japan and
Indonesia.
Platform
Model-based
Development Tool
C Framework
Solution Service
➊ ore Business Solution: Provides solutions that improve core
C
business efficiency for each financial business segment (bank,
insurance, credit card, securities, and capital) and are customized for ease of maintenance.
➋ hannel Solution: Offers smart channel solutions optimized for
C
which integrates on and off-line services, and mobile services
delivered via smart devices.
➌ ther Service: Offers diverse finance IT solutions, including platO
forms that support diverse business processes, model-based
development tools, and frameworks.
the internet and mobile environment, including smart branch,
•
Next Generation System for Kyobo Digital Life Insurance (Korea)
Applied our insurance solution and implemented core and channel systems for the life insurance company.
• ext Generation System for Jeonbuk Bank (Korea)
N
U
tilized JAVA framework and model-based development tools to
build a core banking system.
• Mobile Banking System for SBI Sumishin Net Bank (Japan)
Applied our smart channel platform and internet/mobile banking
solutions to implement a mobile banking site for account opening
service.
• Front/Back Office System for Bahana Securities (Indonesia)
U
tilized our securities solution and implemented the Front/Back
Office systems for Bahana Securities in Indonesia.

28. 46
58
Financial Automation System Service
LG CNS
Financial Automation System Service
Delivering Safe and Convenient Financial Transactions
with Proprietary Technology
Transforming the Paradigm for Customer Contact Point with Financial Automation
Financial Automation System Service
Financial Automation Should Achieve Both Business Efficiency and Customer Satisfaction
Sophistication of financial automation at the branch network level has a great impact on the growth
and development of financial institutions. Financial institutions need to process transactions flawlessly and deliver safer and more convenient services to customers while reducing staff workload.
Entrance
Automated Banking Zone
LG CNS Delivers Financial Automation that Serves Both Financial Institutions and
Customers
VIP Room
LG CNS offers a financial automation system optimized for financial institutions’ branch network. In
Waiting Area
addition to basic financial automation devices such as ATMs and CDs, we also provide hardware and
➊
solutions carefully designed to improve business efficiency and customer convenience throughout
Financial Automation System
the branch space. In particular, LG CNS facilitates the provision of advanced financial services with
its own internally developed ATMs and solutions and provides maintenance services for the devices
Front Office
from a network of spanning approximately 30 locations.
Back Office
LG CNS Provides Stable Financial Automation Service to Major Financial Institutions at
Home and Abroad
➋
➌
LG CNS’ Financial Automation Solution is widely adopted in major Korean commercial banks (NH
Bank, KB Kookmin Bank, Woori Bank, Shinhan Bank, and the Industrial Bank of Korea) as well as
Specialized Management Solution
Preemptive Service
major non-bank financial institutions (KFCC, Hyundai Securities, and Shinhan Card). Additionally,
we have supplied over 20,000 cash dispensing modules to more than 20 countries worldwide and
exported cash recycling ATMs to China with over 3,000 units currently in operation.
Solution Service
➊ ATM: In addition to supplying ATMs (Automated Teller Machine)
➌ ranch Automation: Provides smart systems for teller business
B
and CDs (Cash Dispenser), offers advanced ATM management
solutions to facilitate effective financial services.
➋ anking Terminal: Supplies banking terminals (terminal PC for
B
tellers, passbook printer, card printer, and PIN pad) and channel
integration solutions to support business efficiency.
process automation (i.e. cash recycling ATMs for tellers) to support fast and accurate cash processing and real-time cash management.
➍
Maintenance Service: Provides differentiated maintenance service by forecasting failures and making preemptive responses,
helping customers reduce maintenance costs and improve operational times.
•
Next Generation ATM (ezATM 1500)
•
Smart Branch
A couple of generations ahead of existing ATM models, LG CNS’
innovative ezATM 1500 accepts and dispenses both cash and
checks with a single slot. The machine is also designed to provide
full frontal access to wheelchair users the first of its kind to do so.
Strengthens staff-customer interactions by implementing smart
systems at the teller counter, the bank branch network’s most
important customer contact point.
59
47

29. 48
60
Smart Device Service
LG CNS
Smart Device Service
Making Smart Devices Even Smarter with
Differentiated Technology
Technology that Makes Smart Devices Smarter
Smart Device Service
C
S m art TV
Performance of Smart Devices Defined by Quality of Information Technology
Smart Device
Service
C ar E V (B MS)
S e t -t o p
B ox
o
S m a r t P h n e T a bl e t P
Smart technology shines by enabling convenient features for telecommunications and electronic
devices. Embedded software, which controls smart devices and features, plays an essential role in
making smart devices (smartphone, diverse types of computers, smart car, smart medical device)
even smarter.
Def
/
ense
are
/Transpo tion/Healthc
rta
c.
Electr
onic Appliance, et
Differentiated Embedded Software that Controls the Performance of Smart Devices
A leader in smart device development and upgrade, LG CNS develops embedded S/W for diverse
smart devices and optimizes the software to suit device features. We implement the software for
a wide range of industries such as information and communications, consumer electronics, ship-
Solution Service
building, and defense and provide full support to customers who wish to adopt embedded S/W
development, from consulting to establishment of development infrastructure, based on our high
quality platforms.
Critical Role in Creating Business Performance with Specialized Capabilities
With more than 400 hardware and software specialists, LG CNS contributes to improving customers’ business performance. Based on our strengths in smart devices and embedded S/W, we developed Android smartphones for LG Electronics and a vehicle Battery Management System (BMS) LG
Chem. We are also attracting overseas customers, most notably SoftBank of Japan and playing a
leading role in smart device development at home and abroad.
➊ mbedded S/W Development: Develops smart applications and
E
device platforms applied to a wide range of smart devices and
manages smart devices to maintain their best quality.
➋ stablishment of Development Environment: Provides compreE
hensive service to customers who wish to adopt embedded S/W
development—offering consulting services on development en-
• Android Smartphone Development Support for LG Electronics
Participated in LG Electronics’ Android smartphone development
project and provided device development process improvement
and test service.
• BMS (Battery Management System) Platform Development for
LG Chem
Contributed to improving battery efficiency by developing an AUTOSAR (Automotive Open System Architecture) based BMS platform for smart car and EV, the next generation of automobiles.
vironments for embedded S/W, establishing a test environment,
and providing optimized tools and infrastructure.
➌ mart Device Development and Service: Internally develops and
S
supplies smart devices and provides services such as remote
device control and automatic OS upgrading.
•
Smart Device and Service Development for US based Nursing Home
Provided smart healthcare devices and services, including senior
TV, senior smart controller, and wearable location tracking device .
57
61
49

30. 50
62
Big Data Advanced Analytics
LG CNS
Big Data Advanced Analytics
63
51
Providing Business Insight to Customers with
Big Data Expertise
Essential Tool for Corporate Decision-making
Big Data Advanced Analytics
Advanced Analytics Solution Suite
Big Data, Valuable Resource for Forecasting the Future of Businesses
With the proliferation of smart devices, M2M, and social media, Big Data is emerging as a valuable
tool for strengthening business competitiveness. Businesses can now create added value from the
Vertical
Layer
Smart SMA
(Social Media)
Smart
ENA(Fraud)
discarded data by processing and analyzing it with Big Data technologies.
Smart Quality
Analytics
Smart
Recommendation
Smart Log
Analyzer
Smart R analytics
Event Pro
SRA Designer
Offers Advanced Analytics Solutions Optimized for Big Data Analysis
Analytics
Layer
3rd Party Solution
SRA Core
LG CNS provides an integrated and end-to-end service with its Advanced Analytics Solution, from
Text
Analytics
Complex Event
Processing
Analytics
Model
Management
Real-time Data
Processing
R for Analytics Engine
Big Data collection to business implementation. We offer the most optimal Big Data analytics pro-
SBP
Appliance
Smart Big data Platform
cess based on customers’ business needs, selectively implementing solutions and specialized technical support.
Real-time
Analytics
Data
Platform
Layer
Data
Collector
MR
Designer
Machine
Learning
Manager
SCM
(Service/
Configuration
Management)
BigPack (LG CNS Hadoop Standard Distribution)
LG CNS’ Advanced Analytics Solution is Producing Success Cases across Business Sectors
Cluster/
Job Monitoring
Authentication/
Authorization
Multi-Cluster
Management
LG CNS supports customers’ Big Data businesses with its proprietary Advanced Analytics Solution
and over 200 specialists from each field. Based on proven capacity and technology, we have implemented Big Data solutions across industry sectors including public, telecommunications, manufacturing, and financial and are actively expanding overseas businesses.
Solution Service
➊ onsulting and Assessment Service: Identifies business issues
C
➌ ig Data Implementation Service: Provides a wide range of Big
B
and provides solutions and business models utilizing Big Data
technologies.
Data solutions that guarantee ROI and results. Implements a
system for Big Data collection, storing, and processing as well as
new Big Data business models.
➋ ig Data Analytics Service: Develops data analytics methodoloB
gies and models, and provides analytics services based on such
methodologies and models.
•
SBP (Smart Big data Platform)
Korea’s first Big Data platform for enterprise customers
• SBP Appliance
Hadoop-based Big Data appliance developed with local technology
• SRA (Smart R Analytics)
Analytics solution for text analysis and real-time large volume
analysis
• Smart SMA (Social Media Analytics)
Segment-specific business insight based on Social Media Analytics
• Smart ENA (Exploration and Analytics)
Detection and analysis of signs of irregularities such as fraud
• Smart Recommendation
Individualized real-time recommendation solution
• Smart Log Analyzer
Large volume log analysis system for Big Data
Major References
• Electronics/Manufacturing
Big Data Consulting, Smart Log Analytics, Production Quality
Analytics, Market Quality Analytics, SCP Improvement, Management and Accounting Improvement, Social Media Analytics, etc.
• Telecommunications/Media
Establishment of Big Data Platform, Analysis of Signs of
Irregularities, etc.
• Finance
Big Data-based Real-time Marketing, Social Media Analytics, etc.
• Retail/Service
Settlement Optimization Analytics, Social Media Analytics, etc.
• Public Sector
Big Data Consulting, etc.

31. 52
64
CLOUD SERVICE
LG CNS
Cloud Service
65
53
61
Providing Smart Business Environment
Optimized to Meet Customer Needs
Cloud Service Revolutionizing Work Processes
Cloud Service
Cloud Computing is Changing Corporate Work Processes
B2B Cloud Service
With the advancement of the performance and functions of smart devices, cloud computing is gaining popular acceptance as the means to take care of work and manage personal files anywhere,
anytime via the internet. As businesses are actively embracing cloud services, which allow subscribers to freely make use of the hardware and software they want online, the needs for more specialized technologies and infrastructure are on the rise.
Best Quality Cloud Computing Environment Realized through Superior Infrastructure
LG CNS CLOUD
Based on its data center capacities, LG CNS provides an optimal cloud computing environment that
reduces costs and improves business efficiency. Our highly scalable and compatible VDI (Virtual
Desktop Infrastructure) and IaaS (Infrastructure as a Service) solutions allow customers to establish an optimal work environment rapidly regardless of their locations.
Our VDI Solution Creates Smart Workplace
LG CNS’ VDI solution was first implemented to the company at a corporate level and proved its
capacity to drive up the efficiency of business systems. Our VDI solutions have been introduced to
LG Corporation and its affiliates, as well as to public sector organizations (National IT Center, Ko-
vDataCenter
Consulting
vHosting+
vApps
vStorage
White Labeled
Service
vDesktop
Virtual Data
Center
Cloud Consulting
Virtual Server
Hosting
SaaS Service
Object Storage
Service
Partner-specific
Service
Virtual Desktop
rean Intellectual Property Office, and KRX) and private sector businesses.
Solution Service
➊ DI (Virtual Desktop Infrastructure): Also named as “Customized
V
➌ aaS (Software as a Service): Thanks to our SaaS solution, busiS
Virtual Desktop,” our VDI service boasts the largest scale in Korea. The service allows users to remotely access their PCs while
enjoying the work environments in the office or at home.
➋ IaaS (Infrastructure as a Service): The service establishes and
provides virtual servers, storages, and networks for customers.
We also offer a dedicated virtual data center for each customer
to help them conveniently store and utilize documents and materials on the cloud computing environment.
nesses no longer need to make a huge investment when building
core business applications such as groupware and ERP and utilize.
• Corporate-wide VDI Implementation for LG CNS
As part of our efforts to create a mobile office environment and
prevent information leaks, implemented our own VDI solution
corporate-wide, which also helped us improve productivity and
reduce costs.
• VDI Implementation for the Korean Intellectual Property Office
Strengthened the security for classified information, a crucial
factor when undertaking the separation of public organizations’
business network and the internet, and stabilized the PC environment for patent examiners. The solution was implemented so as
to direct users to take care of patent works on the VDI server and
to access the internet on their PC, successfully separating the
networks.

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CSR
LG CNS
Striving for Mutual Growth with
Society and Creating a World that
Cares for One Another
Corporate
Social
Responsibility
Fostering Young Talents, the Future
Leaders of Information Technology
LG CNS IT DREAM PROJECT
Launched in 2008, the LG CNS IT Dream Project is the
company’s ongoing social contribution program that supports teenagers from underprivileged background to real-
perience and expertise with teenagers in the form of talent
donation. The Academy also offers a wide variety of nonIT courses such as visit-a-company day, various cultural
events, counseling, and career/aptitude assessments to
educate them as future leaders.
Sharing Hope with Our Neighbors
ize their dreams of becoming an IT specialist. Every year, “IT
IT companies and universities abroad (U.S., India, and
Donation of Solar Power Generation System and
PCs to Social Welfare Center
China), which helps them keep their dream to become a
In line with its social contribution strategy which promotes
global leader. LG CNS also offers the “IT Dream Mentoring”
utilization of the company’s core competency, LG CNS is
program, in which LG CNS executives provide guidance to
taking advantage of its expertise and technology in solar
young talents in their journey to become an IT specialist.
power generation to make “Green” donations. LG CNS
Dreamers” are provided with an opportunity to visit famous
donates solar power generation system to welfare centers
LG CNS Smart Academy
In partnership with NGOs and municipalities, LG CNS
summer IT courses for children from local welfare facilities
specialists serving as instructors and sharing their vast ex-
creativity and autonomy, we work to make the world a better and healthier place.
and idle PCs). In addition, we donate PCs and offer special
Academy offers IT training programs with the company’s IT
Fostering exceptional talents within a corporate culture that promotes
activities (collecting and selling disposed mobile phones
ested in IT careers with the LG CNS Smart Academy. The
with suppliers, LG CNS strives for mutual growth with society.
employees’ voluntary cash donations and pro-environment
offers a learning opportunity to teenagers who are inter-
By maintaining respectful interactions with our neighbors and win-win partnerships
for children. This ongoing donation program is funded by
to educate them as future leaders.
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Corporate Culture
LG CNS
Striving for
Mutual Growth
based on Trust
and Communication
Providing Systematic Support to Resolve
Supplier Grievances
Fostering World-Class Specialists with
Systematic Training
LG CNS fosters its employees to world-class IT specialists
with systematic training programs. We also operate a mentorship program that partners new recruits with a senior
staff to help early acclimation of new recruits and to build
a strong bond between senior and junior staff members.
Moreover, we provide an independent study program that
encourages employees to design their course schedule
and offer relevant field training opportunities to strengthen
organizational capacity as well as individual capability.
As part of its efforts to improve the competitiveness of suppliers, LG CNS offers a wide range of support programs,
including financing and training. Our financing program
for suppliers consists of direct financing (LG CNS directly
provides financing to suppliers in need) and low interest
loans (LG CNS offers low-interest loans through the WinWin Growth Fund established in partnership with financial
institutions).
Striving for Mutual Growth based on
Jeong-Do Management
Reaching for the
Vision of Global No. 1
with Creative People
and Strong
Corporate Culture
In order to help suppliers address talent acquisition and
training issues, which present the greatest challenge to
SMEs, LG CNS established the U-CAMP JAVA Specialist
Program to train suppliers’ new recruits. We also offer
LG CNS strongly believes that true competitiveness is
more than 50 on- and off-line training courses to supplier
acquired only through fair trade and win-win growth with
employees, and over 3,000 people take advantage of the
suppliers based on Jeong-Do Management. We will con-
program every year. As part of our efforts to firmly es-
tinue to make earnest efforts towards mutual growth that
tablish fair trade business practices, we conduct internal
facilitates respectful and fair partnerships and active col-
training for employees and work to strengthen communi-
laboration.
cation with suppliers through frequent workshops and talk
sessions.
Seeking Creative Talents to Lead
the Vision 2020
Creating a Corporate Culture that
Promotes Creativity and Autonomy
LG CNS strives to create a corporate culture that promotes
Based on the strong belief that people are the key to a
creativity and autonomy, aiming to help employees demon-
business’ competitiveness, LG CNS makes great efforts
strate their abilities to the fullest extent and successfully
into talent acquisition and training. Our executives travel
reconcile the company’s vision with their personal goal.
to many different counties to recruit exceptional global tal-
We also have in place a wide range of communication pro-
ents. We have established industry-academia cooperation
grams such as the Junior Board, a communication chan-
programs with major universities and operate talent acqui-
nel with the CEO, our internal Twitter account, and the in-
sition programs such as the Entrue Consulting Academy
ternal communication magazine to build strong teamwork.
and the Smart IT Internship Program to facilitate early ac-
In addition, LG CNS operates a comprehensive employee
quisition of exceptional talents. We also provide active sup-
welfare program called “3.0 Happiness Care” (comprised
port and aggressive investment into fostering our people,
of the LG CNS Day Care Center, the Counseling Center and
offering advanced development and training programs to
other programs) to create a working environment that pro-
the newly recruited.
motes the work-life balance of its employees.
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gLobal partnership
LG CNS
Global Partnership
Creating Customer Value by
Integrating Mutual Strengths
Strong Capability through PARTNERSHIP
the others
The BEst PARTnership
IN THE WORLD
Strong Capability through PARTNERSHIP
the Americas
Services provided by LG CNS are imbued with exceptional technologies and know-how from
leading global corporations in their respective fields. We pursue partnerships in diverse areas,
including consulting and solution, by incorporating our partners’ strengths into our technologies
and solutions and providing an optimal service to customers. Moving forward, we will continue
to closely collaborate with global partners in creating customer value.
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global network
LG CNS
korea
LG CNS Headquarters
Prime Tower, 48, Sogong-ro, Jung-gu, Seoul
Tel +82-2-6363-5000
Fax +82-2-6363-5118
www.lgcns.com
Sangam IT Data Center
424, World Cup Buk-ro, Mapo-gu, Seoul
Tel +82-2-6710-4000
Fax +82-2-6710-3263
LG CNS Europe
LG CNS Poland
LG CNS Shenyang
LG CNS China
LG CNS Chengdu
LG CNS Saudi Arabia
LG CNS India
Headquarters (Korea)
LG CNS Nanjing
LG CNS America
LG CNS Japan
SBI-LG Systems
LG CNS Middle East
LG CNS Colombia
LG CNS Malaysia
LG CNS Indonesia
Entrue Brazil Services
Subsidiary Office
Ever On
508 Sungwoo B/D, 49,
Mapo-daero, Mapo-gu, Seoul
Tel +82-2-2039-2121
Fax +82-2-2039-2124
China
LG CNS China
3F LG Twin Towers, B-12
Jianguomenwai Avenue, Chaoyang
District , Beijing,100022, China
Tel +86-10-5828-7700
Fax +86-10-5828-7711
Gasan Data Center
5-6F, LG Gasan Digital Center,
189, Gasan Digital 1-ro, Geumcheon-gu, Seoul LG CNS Shenyang
Tel +82-2-6710-4100
12F, IT International Building, No.3,
Fax +82-2-862-4559
Yuanhang West Road, Hunnan New
District, Shenyang City, 110179, China
Incheon Data Center
Tel +86-24-8378-9000
23, Anaji-ro 213beon-gil, Gyeyang-gu,
Fax +86-24-8378-9009
Incheon
Tel +82-32-540-5000
LG CNS Chengdu
Fax +82-32-546-4165
No.4 5th Floor, 40-B Xibuzhigu, 32
Wuxing3Rd.,Wuhou District, Chengdu City,
Busan Global Cloud Data Center
Sichuan, China
370, Gurang-dong, Gangseo-gu, Busan
Tel +86-28-8333-0718
Tel +82-51-792-7000
Fax +86-28-8333-0537
Fax +82-51-792-7099
LG CNS Nanjing
Daejeon Branch Office
No.28 Yong Feng Road,High-Tech
9F, Ian Office B/D, 152,
Industries Development Zone,
Cheongsa-ro, Seo-gu, Daejeon
Baixiz District, Nanjing, Jiangsu
Tel +82-42-472-7435
Province, 210000 PRC, China
Fax +82-42-472-7962
LG N-Sys
LG Mapo B/D, 155, Mapo-ro, Mapo-gu, Seoul
Tel +82-2-3777-1114
Fax +82-2-705-3333
aSIA
LG CNS Japan
Hon-Kan 14F, Akasaka Twin-Tower,
2-17-22, Akasaka, Minato-Ku, Tokyo,
107-0052, Japan
Tel +81-3-3505-3999
Fax +81-3-3505-3986
www.lgcns.co.jp
Striving for Dreams on the
Global Stage together
with Customers
Ucess Partners
26F 101-dong Daeumiraesarangsiti,
661, Gyeongin-ro, Guro-gu, Seoul
Tel +82-2-3439-7600
Fax +82-2-3439-7629
LG CNS has established subsidiaries, branches, and RD centers across the
Korea Elecom
303 3-dong, Acehaitec B/D,
775, Gyeongin-ro, Yeongdeungpo-gu, Seoul
Tel +82-2-2167-3939
Fax +82-2-2167-3988
LG CNS India
Embassy Tech Square, 6F Marathahalli,
Sarjapur Outer Ring Road Bangalore
560103, India
Tel +91-80-6667-4000
Fax +91-80-6667-4126
Oneseen Skytech
40-14, Gomo-ro 134beon-gil Jillye-myeon,
Gimhae-si, Gyeongsangnam-do
Tel +82-70-7019-3535
Fax +82-70-7016-2277
LG CNS Indonesia
Wisma Prima Lt. 2, Jl. Kapten P Tendean
No.34 Jakarta, 12790, Indonesia
Tel +62-21-7918-2121
Fax +62-21-7919-8610
world and utilizes this extensive global network to serve customers from a close
proximity. We will continue to our customers realize their dreams on the global
stage with smarter technologies and services.
BnE
7F Korea Daeyoengak Tower,
97, Toegye-ro, Jung-gu, Seoul
Tel +82-2-2084-6700
Fax +82-2-2084-6701
SBI-LG Systems
Sumitomo Ichigaya Bldg. 15F, 1-1,
Ichigayahonmura-cho, Shinjuku-ku,
Tokyo, 162-0845, Japan
Tel +81-3-5206-3131
www.sbi-lg.co.jp
LG CNS Malaysia
3F, Menara Hapseng, Jalan P Ramlee,
50250, Kuala Lumpur, Malaysia
Tel +62-17-373-6481
America
LG CNS America
920 Sylvan Avenue, Englewood Cliffs,
NJ 07632, U.S.A.
Tel +1-201-816-2314
Fax +1-201-816-3157
www.lgcns.com
LG CNS Colombia
Carrere 7, No. 74-21, Bogota, Colombia
Tel +57-320-372-4569
Entrue Brazil Services
Avenida Dr. Chucri Zaidan, 940, 3F, Vila
Cordeira, City of Sao Paulo, State of
Sao Paulo, 04583-110, Brazil
Tel +55-11-2162-5461
Middle East
LG CNS Middle East
P.O. Box 48812, Al Nasr Plaza Office Building 4th Floor, Oud Metha Road, Dubai, U.A.E.
Tel +971-4-357-3511
LG CNS Saudi Arabia
P.O. Box 94750, Diplomatic Quarter
Riyadh, Saudi Arabia
Tel +966-1-483-1615
EUROPE
LG CNS Europe
1186 DM, Amstelveen Krijgsman 1,
The Netherlands
Tel +31-20-347-2601
LG CNS Poland
ul.LG 3, Biskupice Podgorne, 55-040 Kobierzyce, Poland
Tel +48-71-770-5627
blog.lgcns.com
facebook.com/lgcnskorea
youtube.com/user/lgcnstube
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