Tieto is the largest Nordic provider of IT services and product development. It has over 2,200 consultants serving 50+ Nordic customers and a strategic location in India for full lifecycle IT services. Tieto developed Uplift, a micro-insurance solution called UTTAM, for mutual organizations in 2004-2005. UTTAM was designed as a web-based, cloud solution to scale operations across geographies and reduce costs while focusing on health insurance. It was rolled out in Rajasthan and Maharashtra in 2012-2015, improving efficiency by 48% and reducing costs by 20%. The journey continues with UTTAM's expansion on mobile platforms.

1. Internal
Uplift Tieto Mutuals Program

2. Tieto Uplift Journey
Introduction to Tieto

3. ©Tieto Corporation3
#1
Tieto is the largest company in the Nordics that
provides full lifecycle services in IT, as well as
product development, for private and public
organisations.
Building on our Nordic heritage and values, we
have global capabilities and
a strong presence where our customers need it –
in the Nordics or via local
delivery centres across the globe.
Tieto in a nutshell
in IT services
in Finland
#1
in telecom R&D
in Sweden
#1
in IT services
in Sweden
#3
Financial Services 22%
Manufacturing, Retail, Logistics 20 %
Public, Healthcare and Welfare 27 %
Telecom, Media, Energy 16%
Product Development Services 15 %

4. We aim to be our customers’
first choice for business renewal
 New data-driven
businesses
 Vertical industry
solutions
 Technology services
and modernization
Services to accelerate
customer value
Build solutions and capabilities
to accelerate our customers’
business performance and
renewal.
Nordic leadership and
international expansion
Further accelerate our strong
market position in the Nordics
and expand industry solutions
internationally.
Openness and
co-innovation
Co-innovate with customers
and partners, access open
talent networks and drive
continuous skill and capability
development.
Business choices
building on our
strengths
Tieto strategy 2016-2020

5. © Tieto Corporation5
Frontrunner company serving Nordic customers,
leveraging global delivery capability
• Built up by acquisition in 2005
• ~2200 consultants serving 50+ Nordic customers
• Key role in reinforcing Tieto’s “Growth” &
“Renewable” strategy
Tieto in India
Strategic location for providing full lifecycle
IT services
• Application Management & Development
• Product development
• Infrastructure services
Continuous Improvement
• ISO9001 development certification Certified
ISO27001:2013 information security
• One of the few IT company in India with ISO14001
environmental certification
• Cleared ISAE3402 assessment
Tieto India is the strategic location for
providing Full Life Cycle IT services.

6. Tieto Uplift Journey

7. © Tieto Corporation
2004
7
Partnership started with
the aim to build a
Micro-insurance
solution

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2005 - 2006
8
A client server solution
“Syslift”
ready and rolled out to
Pune and Mumbai

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2011
9
Design for a new
Web based cloud solution
to scale operations
to other geographies

10. © Tieto Corporation
2011 UTTAM idea was born
Reduce Claim turn around time
Reduce Operational costs and take away infra responsibility
Micro-insurance by Mutuals is in many other geographies
Focus on health while most schemes are Life focused

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Team UTTAM
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What is UTTAM ?
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• One stop solution for Micro-insurance by
Mutuals for Health, Life, Cattle, Agri, Asset
• Cloud based Web solution
• Multilingual
• Event and Rule based framework
• Hardware/software Server management
responsibility with Tieto

13. © Tieto Corporation
Why UTTAM?
13
• Heavy in Data Analytics
• Highly customizable solution yet out of the
box ready to start
• Flexible in supporting various insurances
• Low implementation time and cost
• Automation focused!
• Data quality and accuracy checks built in

14. © Tieto Corporation
2012 - 2015
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“UTTAM” our new
Micro-insurance solution rolled out
To Rajasthan and Maharashtra
Improved efficiency by 48%
Reduced operational costs by 20%

15. © Tieto Corporation
2012 - 2015
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2016
16
The journey continues
with growth in
technology and business landscape

17. UTTAM on Mobile first
peek

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Login
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Dashboards
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My Policies
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Network Hospitals
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Claim Details
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Our purpose
Value for life
Value for
people
Value for
business
Value for
society

24. Internal