Policy Design - Participation
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Setting the context on Newham Working with residents to improve their communities Learning lessons from involving residents in policymaking Developing people’s participation & policy design skills Areas for discussion
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Policy Design - Participation
- 1. Developing civic participation to improve policy making www.twitter.com/@noelito
- 2. Overview 1. Setting the context on Newham 2. Working with residents to improve their communities 3. Learning lessons from involving residents in policy making 4. Developing people’s participation & policy design skills 5. Areas for discussion
- 3. Newham?
- 4. A very young, diverse & growing borough www.newham.info
- 5. We are one of the most deprived local areas • Over a quarter of our residents are paid below the London Living wage • Our residents are the most over-indebted in London • Average rents represent 65% of average wages compared to 30% across the UK. "There have been lots of times in my life when it’s come to the end of the day, week or month and we’ve not had enough money to pay for essentials like rent or heating."
- 6. Working together to build community wealth
- 7. Help Newham Voluntary, Community & Faith Sector 2. Working together to improve our communities
- 8. Understanding the strength of residents’ social connections and peer to peer support Majority of people accessed the food service for support during the pandemic
- 9. Valuing the issues important to residents to help everyone recover from the pandemic
- 10. Building on the borough’s solidarity
- 11. 3. Learning from how we involve residents in policy making Create opportunities for residents to be better involved in policy Value the different strengths of people in shaping our neighbourhoods Improve how we support participation with residents
- 12. Learning from civil society and innovation in participation beyond the borough
- 13. Developing residents as “policy makers” Build inclusion Build consensus Build skills
- 14. Developing residents as “budget makers”
- 16. Issues residents most want to develop projects in their communities in 2021
- 17. Supporting residents to develop & get funding for projects
- 18. Insights from residents participating Building inclusion “I feel proud to have been selected, Gained lots of confidence. After two years of lock down and English is my third language this really helped me to talk with people.” Creating demand for better involvement “We should leave this process with lighter hearts; we have accomplished so much - and moving on we need more opportunities. We don’t want to keep being spoken for. How can we make changes if the people trying to talk are never allowed to speak?” Turning talk into action “[I’m] feeling good that it’s not just about complaining about what’s not happening, but the group is sharing ideas and making a plan for what needs to happen.”
- 19. 4. Developing people’s participation skills Training Learn different participation methods Access practical tools & show & tells Apply the training on real scenarios Collective Share learning & solve issues with peers Act as temperature check for the area Shape future work on policy design Academy Participants act as participation champions Participants go on placements across partners Applied learning on challenges set by partners
- 21. Scope Collective & Framework Experiments, Training & Learning Understanding peoples experiences Mapping what’s involved Identifying themes Seeking Feedback and refining Rapid testing of ideas Measuring impact Test out how we improve participation on specific issues Social care & health Housing Planning & regeneration Young people
- 22. Training & accrediting residents as “citizen scientists”
- 23. Supporting young people to show us participation skills for the future
- 24. Developing 15 minute neighbourhoods as a test bed for combining participation & policy design
- 25. Areas for discussion What methods can complement participatory budgeting to design policy? How could participatory budgeting be used in your area? How can we develop the skills of citizens to participate in policy design?
Editor's Notes
- Does anyone live in Newham? Is anyone a West Ham supporter?
- From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
- Ethnographic research showing that over a quarter of our residents are paid below the London Living Wage, which led to us setting up an employment rights hub Newham’s Council housing waiting list is the largest in London, at over 28,000 households. This has grown 80% in the last 5 years. Newham is local area with the 5th highest modern slavery referrals in the country. Residents have to make tough choices: "There have been lots of times in my life when it’s come to the end of the day, week or month and we’ve not had enough money to pay for essentials like rent or heating.“ Deprivation: Nearly three-quarters of Newham neighbourhoods were in the 30% most deprived neighbourhoods in the country. Low income: We know that pre-pandemic there were inequalities between different ethnic groups in Newham, with Black and Asian residents more likely to be working part-time and below minimum wage than white residents. Debt Newham is the most over-indebted local area in London, with one in four residents over-indebted. Newham has high levels of all the key factors linked to over-indebtedness: renters (62%), larger families (2nd highest in England with 3+ children), single parents (14%), low incomes, aged 25-35 (largest age groups in the borough) This problem is worsening over time. Between 2011 and 2020: rents in Newham increased by 55%; house prices increased by 87%; but wages only rose by 37%. Newham has one of the largest private rented sector in the UK, with just under a third of residents renting privately. At the same time, the proportion of residents living in social rented accommodation has shrunk. 47% of Council homes sold under right to buy in Newham are not occupied by former council tenants, as the properties are ‘flipped’ to be rented out in the private sector. Newham has the highest overall level of homelessness in England. In December 2020, Newham had 5,780 households in temporary accommodation which is the highest number in the country. This equates to 48 in every 1,000 households living in temporary accommodation. There were 724 rough sleepers in Newham in 2019/20, the second highest in London, behind Westminster. However in 2020/21 the number of rough sleepers fell dramatically, and in February 2021 Newham had only seven rough sleepers due to the ‘everyone in’ directive from national Government at the start of the Covid-19 pandemic. The environmental performance of housing in Newham is generally poor 25% of the Borough’s carbon footprint comes from domestic energy use, which means housing must be made more energy efficient if the Council is to meet its 2050 targets. Only 63% of Newham homes have an Environmental Performance Certificate and over half of those that do have a rating of D or below. A combination of poor energy performance in homes and low incomes means Newham has the highest fuel poverty rates in the UK. Fuel poverty means a household spends more than 10% of their income on heating. Findings: At least 1,800 and as many as 36,000 Newham residents were underpaid the minimum wage between 2018-2019; There are around 4,000 bogus self-employed workers in Newham; Racial and maternity discrimination are significant issues for Newham residents. LBN commissioned research through Learning and Work to investigate employment rights in the borough conducted with a Community of Interest (COI), composed of Newham residents with experience of employment rights abuse, local stakeholders, trade unions, and experts on employment rights. The recommendations from this research have led directly to b – covers all three of the objectives that COI members recognised as integral to an effective intervention to tackle employment rights abuse. It aima to: raise awareness of employment rights across the borough; strengthen community capacity by providing group educational interventions and training community advocates provide individual support to those with employment rights issues, through intensive, one-to-one casework with a specialist employment rights advisor. “My organisation, they don’t have a union. I started asking why, and they said don’t - the people who asked are not working here anymore” “I thought that coming to the UK I would have more rights, be treated better than in my home country. I was wrong.” “(Employment rights abuse take place) …because it is fairly easy to get away with”
- East Bank is a new powerhouse for innovation, creativity and learning on Queen Elizabeth Olympic Park. It is a unique collaboration between world-leading universities, arts and culture institution that opens up opportunities for everyone who visits, lives and works in east London. The ambition of the project is recognised in the name – East Bank. World-renowned universities UCL (University College London) and UAL’s London College of Fashion will join the global cultural brands of the BBC, Sadler’s Wells and the V&A to create this centre of innovation and ambition. This part of London has always been a place of firsts where canals and lock gates opened early industry; rockets and bone china were first fired; and Joan Littlewood transformed theatre into a people’s palace at Stratford Theatre Royal. Spread across three sites at Queen Elizabeth Olympic Park, East Bank will be at the heart of a growing cluster of commerce, technology, manufacture, retail, education and the creative arts delivering unprecedented new job opportunities in the digital age. It will bring an additional 1.5 million visitors to the Park and surrounding area each year, and more than 2,500 jobs will be created by East Bank – generating an estimated £1.5 billion generation for the local economy.
- We set up Help Newham to mobilise staff and residents to provide emergency support during the pandemic. We set up the Newham Social Welfare Alliance which brings together frontline workers from local organisations to support residents together who are at risk of crisis or in crisis. We have set up local Health Champions to co-produce how we engage residents in protecting themselves from the virus, which is now leading a national network of Health Champions. We are supporting partners leading on participation programmes such as the London Prosperity Board’s citizen science programme and Birkbeck University’s community leadership programme in Newham, and commissioned Compost to support the borough’s voluntary, community & faith sector to develop its capability From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
- NQ17. Do you have a spouse, partner, family member or friend to rely on if you have a serious problem? Q12. How often do you meet socially with friends, relatives or work colleagues? The likelihood of socialising each week is linked to disability and age
- Community cohesion, people are coming out of isolation but communities need support to come back even stronger There is a chance we may not be able to cope in the future Recovery: How do we help ensure all communities in Newham recover from the impact of the pandemic? (Time to Talk) Feeling tired, lost a lot of people, George Floyd’s murder has increased the speed of outlining racism Mental health has been affected due to loss of family and loved one, it's important to address and provide support Isolation that people have experienced have been amplified by the use of technology. Those who don’t have technology may not recover quickly. How can we help those who don't have appropriate support Elderly family members have shown resilience, despite being left alone. The impact has been significant and more vulnerable people may be left along for longer Working with the NHS to support people in the community and what the model should be for that and finding ways to understand residents better The impact on children with COVID-19, it has affected their health Specific services for the community are important Finance will be a key issue for many residents Huge impact on the education system and the children. Resilience in the community, although people have been lost, should be continued The issue of resourcing is important, there is a lot to do, in regards to furlough, job loss, PTSD, there needs to be clear policy to understand what is the key to solve this problem People have looked inward to find solutions but we need resources to support people. There isn't just one cure for all • Arts have a valuable role in mirroring our feelings and giving people support so that they can feel better and move forward People are concerned with mixing in larger groups, we need to find ways of engaging people into soft leisure, getting people confident to move forward and uplift the community Helping people emotionally, physical support is very important Depending on what is in our power to help people, creating opportunities for those to have a proper living wage job, doing things to create policies, having a dialogue to understand what will help people with finding jobs
- Volunteering has always been part of everyday life in Newham. The contribution of volunteers during the Covid- 19 pandemic has been significant. It’s important to recognise that this huge effort was facilitated and supported by a solid foundation of existing volunteering activity. Volunteering has a great impact - it brings a host of benefits that are social and personal not only to the individual, but also to the organisations that they support to deliver so many services. Newham Staff Volunteering and aspirations There is great value to be realised from Employer Supported Volunteering (ESV), where staff from organisations and businesses are supported to volunteer in their community, and given the opportunity to contribute the act of giving time and support to their community. Experience from the Covid-19 pandemic response saw some of London Borough of Newham’s workforce support the establishment of #HelpNewham, where staff helped in the effort of responding to the call to help put together food parcels at foodbanks and made befriending calls to vulnerable residents who were shielding during the lockdown. This was a crucial lifeline to those who were lonely, isolated and in need of support. The council is committed to building upon this approach by introducing a council-wide Employer Supported Volunteering (ESV) Programme Newham Businesses Newham based businesses also have a continued part to play in contributing toward the ongoing volunteering effort in the borough, whether it is through encouraging more of their staff to volunteer locally or building closer links with smaller enterprises or supporting schools. Improved co-ordination of volunteering across the borough will harness volunteering opportunities and encourage greater contribution of corporate social responsibility. The Voluntary, Community and Faith Sector Attempts to estimate how many residents volunteer in Newham is a challenge, as volunteer recruitment and coordination can happen at a very local level. Establishing a Newham Baseline – This is still work in progress and will be compiled by the Newham Volunteering Hub, once established, and updated as soon as is possible. https://www.newham.gov.uk/coronavirus-covid-19/covid-health-champions https://www.headstartnewham.co.uk/activities/
- From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
- We set up a Democracy and Civic Participation Commission to enable democracy in the borough to become more representative and participatory and to look at alternative governance models for the council. The Commission brought together local and national experts related to the Commission themes. It involved residents in this process by being able to take part in community activities and events, as well as online engagement. The Council agreed to implement all of its recommendations, and we share below those that are most relevant to the Healthy Cities Commission.
- Newham Council wrote to 10,000 households selected randomly inviting them to register for a place on Newham’s Citizens’ Assembly. Fifty people from those registered to take part are being selected randomly to join the Citizens’ Assembly to discuss important issues and recommend ways the Council should tackle them to help make Newham a better, happier and healthier place to live. We have established the UK’s first permanent citizens assembly to develop our future strategies in a way that is Inclusive in that it recognises the different roles that people play to tackle issues. That’s why the Council invites a representative set of people and people with lived experience Making sense of the context Listening to the lived experience Opening up our imagination Builds inclusion Building consensus & making trade offs Prioritising & voting Builds skills helping residents develop “policy making” skills in learning different levers we can use, building consensus between competing perspectives to develop recommendations Learning how to work together Activating communities
- We run one of the country’s largest participatory budgeting programmes, through our Community Assemblies, where we provide £1.6m a year - £100k for each of our neighbourhoods for people to decide on budget priorities for those areas, and then what projects should be funded, twice a year. Newham Co-create platform launched so you can participate actively in the decision making process. £100,000 CIL funding available from May 2021 for community projects On-line drop in sessions Learn about the community projects which have qualified to the voting stage Hear directly from funding applicants about their proposals Discuss the proposals with local people to help you make up your mind what projects you want to vote on
- From Democracy Commission, 2020 To inform the recommendations for the Democracy Commission, residents were engaged on the following topics: Involving residents in local decision making: Residents wanted the council and councillors being more visible, getting out and listening to residents and to involve them more in decisions and in developing services, communicate in a more transparent way and enable better feedback and accountability Using digital tools for local democracy: Council should better use digital tools to communicate and share information and promotion and outreach, give local people ways of speaking up online, and tackle barriers to digital exclusion Working in partnership with residents: The most important areas that residents thought the council should work with them on were public spaces, youth services, community safety, housing & homelessness, environment & climate change, planning & regeneration, traffic & parking and local businesses. They wanted greater co-production and empowering bottom up action Giving equal voice to all: Residents wanted improvements in reporting issues, accessing services and even making routine contact with the Council and for the Council, and in particular getting feedback from the Council, and issue such as not just listening to the loudest voices, tackling language & disability barriers to getting involved, using a range of formats to engage, reaching out through networks Supporting communities: supporting what community members are already doing, listening more to residents and providing education & training on local democracy & participation, raise the profile of councillors and supporting community centres & activities Choosing the best structures for local decision making: Improved transparency & scrutiny
- Phase 1 started place in April, with a focus on local priority ideas. These ideas were submitted onto the Co-create platform during the first assembly events as well as at any time up to the deadline of 3rd May. Phase 2, over 1,000 residents voted on their top 3 priorities, announced on May 25th and a call out for project applications opened. Phase 3 Working Groups are now shortlisting and assessing approximately 200 proposals. Phase 1: Over 1,100 participants took part in the 16 Community Assemblies held across April, approximately 27% were new participants who attended a Community Assembly for the first time The number of users signed up to the platform since March increased by approximately 600 giving a total of 1,499 registered users During phase 1 of engagement, over 1,100 submissions of priority topics were submitted on the platform across the eight neighbourhoods The top 5 emerging themes on the platform were around: Public spaces and buildings, Health and welfare, Community development, Social inclusion, Safety The Community Assemblies process has a lot of elements to it that has stretched the functionality of the online engagement tool, however the developers are working with the council to upgrade and develop their platform to meet Newham's needs. Over 100 residents applied to be part of the Working Group process. Currently 188 residents, council officers, Cllrs and stakeholders form the eight Community Assembly Working Groups for this cycle. 24 active Cllrs are involved in the Working Group. The Working Groups have been involved with shortlisting of priorities and screening / scoring stage 1 and 2 project applications to put projects forward to the voting round. The group will is responsible for monitoring the delivery of community projects from August 2021. “It is good to see the council and residents having conversations and working together on this platform, to improve areas of Newham”. "The event was an eye opener it terms of Council's objectives to engage with and involve local communities to help shape and develop vital services and initiatives” “It's good to see neighbours and hear as well as share views, so often we mix with the same circles or see the same views on social media. The assemblies bring the community together” “The Community Assemblies are such a great idea. It was really good that so many people took part which can only mean that we are all very keen to be involved in positive change for where we live!” Phase 2: The top voted priorities for the whole borough were Environment, Community Safety, Green spaces and Parks, Inclusive and Improved indoor and outdoor spaces and Sustainable Development, Nature and Biodiversity. Phase 3: Where we are now Working groups are currently reviewing and scoring applications and will also be developing some project proposals. 2,249 users now registered on Newham co-create (66% increase since phase 1). 206 project ideas and 376 comments received on co-create platform. 193 stage 1 application of project proposals received. 150 applications are anticipated to progress onto stage 2. Service improvements are being filtered out and passed onto the appropriate service areas. Next steps Phase 3 Working Groups continue to score Stage 2 applications Phase 4 Second round of Community Assembly meetings from 5 to 15 July Phase 5 Local people to vote on projects for up to £100K from 16 to 26 July Phase 6 Delivery of projects commences August 2021 Autumn Community assembly progress report to be presented at Cabinet in October 2021 The next round of Community Assemblies will be held across the first two weeks of July on Zoom and will be an opportunity for local residents to hear about projects that will be going forward to the participatory budgeting phase and to also learn about how to vote for the projects online.
- Phase 1 started place in April, with a focus on local priority ideas. These ideas were submitted onto the Co-create platform during the first assembly events as well as at any time up to the deadline of 3rd May. Phase 2, over 1,000 residents voted on their top 3 priorities, announced on May 25th and a call out for project applications opened. Phase 3 Working Groups are now shortlisting and assessing approximately 200 proposals. Phase 1: Over 1,100 participants took part in the 16 Community Assemblies held across April, approximately 27% were new participants who attended a Community Assembly for the first time The number of users signed up to the platform since March increased by approximately 600 giving a total of 1,499 registered users During phase 1 of engagement, over 1,100 submissions of priority topics were submitted on the platform across the eight neighbourhoods The top 5 emerging themes on the platform were around: Public spaces and buildings, Health and welfare, Community development, Social inclusion, Safety The Community Assemblies process has a lot of elements to it that has stretched the functionality of the online engagement tool, however the developers are working with the council to upgrade and develop their platform to meet Newham's needs. Over 100 residents applied to be part of the Working Group process. Currently 188 residents, council officers, Cllrs and stakeholders form the eight Community Assembly Working Groups for this cycle. 24 active Cllrs are involved in the Working Group. The Working Groups have been involved with shortlisting of priorities and screening / scoring stage 1 and 2 project applications to put projects forward to the voting round. The group will is responsible for monitoring the delivery of community projects from August 2021. “It is good to see the council and residents having conversations and working together on this platform, to improve areas of Newham”. "The event was an eye opener it terms of Council's objectives to engage with and involve local communities to help shape and develop vital services and initiatives” “It's good to see neighbours and hear as well as share views, so often we mix with the same circles or see the same views on social media. The assemblies bring the community together” “The Community Assemblies are such a great idea. It was really good that so many people took part which can only mean that we are all very keen to be involved in positive change for where we live!” Phase 2: The top voted priorities for the whole borough were Environment, Community Safety, Green spaces and Parks, Inclusive and Improved indoor and outdoor spaces and Sustainable Development, Nature and Biodiversity. Phase 3: Where we are now Working groups are currently reviewing and scoring applications and will also be developing some project proposals. 2,249 users now registered on Newham co-create (66% increase since phase 1). 206 project ideas and 376 comments received on co-create platform. 193 stage 1 application of project proposals received. 150 applications are anticipated to progress onto stage 2. Service improvements are being filtered out and passed onto the appropriate service areas. Next steps Phase 3 Working Groups continue to score Stage 2 applications Phase 4 Second round of Community Assembly meetings from 5 to 15 July Phase 5 Local people to vote on projects for up to £100K from 16 to 26 July Phase 6 Delivery of projects commences August 2021 Autumn Community assembly progress report to be presented at Cabinet in October 2021 The next round of Community Assemblies will be held across the first two weeks of July on Zoom and will be an opportunity for local residents to hear about projects that will be going forward to the participatory budgeting phase and to also learn about how to vote for the projects online.
- Make sure Assemblies are diverse, and involve everyone Rotate people to give others a change but keep a proportion to build on the expertise developed Choose a topic where the Assembly can make a difference and be clear about what’s feasible Get input from the wider community in future assemblies, including choosing themes it focuses on Make it more convenient to take part and ensure good facilitation Connect face to face outside of the assembly time Act on recommendations, give clear honest feedback and show the difference the Assembly has made
- The development of the participation framework, training & collective will help people at different levels to better support participation The participation academy will be an intensive programme to train future leaders in participation. It will use the participation framework as its foundation and focus on training people to get to the highest ladder of participation. It will use the participation collective to co-design the academy, as well as attracting funding for it, providing trainers/tutors, promoting it and overseeing its development.
- Make sure Assemblies are diverse, and involve everyone Rotate people to give others a change but keep a proportion to build on the expertise developed Choose a topic where the Assembly can make a difference and be clear about what’s feasible Get input from the wider community in future assemblies, including choosing themes it focuses on Make it more convenient to take part and ensure good facilitation Connect face to face outside of the assembly time Act on recommendations, give clear honest feedback and show the difference the Assembly has made
- Services, partners & residents
- https://www.youtube.com/watch?v=aUgCkmxyOYk https://www.youtube.com/watch?v=c1DLbTEvsI4
- Policy & service design Ethnographic research Digital & data analysis Participatory budgeting Partnership development Make sure Assemblies are diverse, and involve everyone Rotate people to give others a change but keep a proportion to build on the expertise developed Choose a topic where the Assembly can make a difference and be clear about what’s feasible Get input from the wider community in future assemblies, including choosing themes it focuses on Make it more convenient to take part and ensure good facilitation Connect face to face outside of the assembly time Act on recommendations, give clear honest feedback and show the difference the Assembly has made
- Policy & service design Ethnographic research Digital & data analysis Participatory budgeting Partnership development Make sure Assemblies are diverse, and involve everyone Rotate people to give others a change but keep a proportion to build on the expertise developed Choose a topic where the Assembly can make a difference and be clear about what’s feasible Get input from the wider community in future assemblies, including choosing themes it focuses on Make it more convenient to take part and ensure good facilitation Connect face to face outside of the assembly time Act on recommendations, give clear honest feedback and show the difference the Assembly has made
- Current focus: inclusive participation and co-production