This document discusses organizational policies and procedures, defining them as principles, rules, and guidelines that determine decisions and actions within an organization. Procedures are the specific methods used to implement policies in day-to-day operations. Together, policies and procedures ensure viewpoints are translated into compatible outcomes and provide consistency under the law. The document raises questions about whether policies are consistent with an organization's mission and whether they unify or divide people.

1. Organizational Policies & Procedures Charting the right stuff.

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