This document discusses organizational policies and procedures, defining them as principles, rules, and guidelines that determine decisions and actions within an organization. Procedures are the specific methods used to implement policies in day-to-day operations. Together, policies and procedures ensure viewpoints are translated into compatible outcomes and provide consistency under the law. The document raises questions about whether policies are consistent with an organization's mission and whether they unify or divide people.

1. Organizational Policies & Procedures Charting the right stuff.

2. “ The Surprise Evaluation”

3. Welcome Introductions Your take-a-ways… For your organization For you personally

4. Take your inventory.

5. Policy Definition Policies are principles, rules, and guidelines formulated or adopted by an organization to reach its long-term goals. They are designed to influence and determine all major decisions and actions, and all activities take place within the boundaries set by them.

6. Procedure Definition Procedures are the specific methods employed to express policies in action in day-to-day operations of the organization.

7. Policy & Procedure Purpose Together , policies and procedures ensure that a point of view held by the governing body of an organization is translated into steps that result in an outcome compatible with that view. Together they keep you out of trouble! Together they insure consistency under the law!

8. Principles & Issues to Discuss Consistency vs. Fairness The Goldilocks Principle Written vs. Unwritten Follow vs. Ignore Review & Evaluate

9. Key Questions? What drives and or motivates behavior in your organization? Are your policies in line with your heart and mission? Are your policies a tool to help guide your decisions and give your co-laborers confidence? Do your policies and procedures unify or divide?

10. Your Questions & Comments

11. Resources There are significant resources on the web: Google “organizational policies and procedures” “example organizational policies and procedures”