This document outlines the course syllabus for PMY 5430 Professional Pharmacy Practice at the University of Zambia School of Medicine. The course aims to develop competencies and skills for effective pharmacy practice in various specialties. Over 120 hours, students will learn about communication, leadership, ethics and various areas of pharmacy practice including hospital, ambulatory care, and specialty areas like pediatrics and infectious diseases. Assessment includes tests, assignments, laboratory reports, and developing competencies in pharmacy practice skills and responding to patient ailments. The syllabus provides reading materials and outlines the course content to be delivered over 15 topics covering key aspects of professional pharmacy practice.

1. University of Zambia
School of Medicine
Department of Pharmacy
Terms I – 4
Period: 2015/2016
PMY 5430 Course Syllabus
Course Information
Course Title PHARMACY PRACTICE - Professional
Course Code PMY 5430
Prerequisites Pharmacy Practice of 4th
Year Pharmacy
Course Website TBS (To be sourced)
Course Coordinator ??
Total Teaching Hours 120 Hours
Total Contact Hours for Lab /
Clinical/Tutorials / Workshops
Sessions
120 Hours
Course Description - Professional Pharmacy practice is a discipline that has practitioners with specialized training
skills that often requires prolonged academic preparation i.e. trained pharmaceutical
personnel.
- The quality of these skills is maintained usually by an organization to produce high standards
of achievement and conduct. The understanding of the pharmacy profession and its
responsibilities to patient care and society at large gained by pharmacy graduates will equip
them to provide optimal pharmaceutical care.
- Professional Pharmacy Practice is an essential introductory text for first year students.
- Providing an overview of the principal pharmacy practice topics in a practical and succinct
manner, it serves as a starting point for further study.
- It is an essential teaching and learning resource for pharmacy students and their teachers.
- Facilitated by regular signposting and referencing to specific texts, it includes a useful and
easily navigated glossary of reference terms.
- The course facilitates the integration and application of all basic pharmaceutical, biomedical,
behavioral, administrative and clinical sciences to address pharmaceutical care needs of
patients and the community.
A. ………..Credit Units
B. AIM: To further develop competencies and skills necessary for effective pharmacy practice in various pharmacy specialties.
C. The OBJECTIVES of the course are to:
i. Apply principle standards of practice and good professional practice in various settings of pharmacy practice such as community-
based, hospital-based, industry-based, research-based, professional regulatory-based etc
ii. Respond to symptoms of various ailments in the pharmacy;
iii. Take part in health promotion campaigns locally and nationally on a wide range of health-related topics
iv. Conduct relevant topics to pharmacy practice such as Pharmacovigilance, Pharmaco-epidemiology studies etc

2. TEXTBOOKS
1. Book Title PHARMACY MANAGEMENT: ESSENTIALS FOR ALL PRACTICE SETTINGS
Author(s) Shane P. Desselle & David P. Zgarrick
Publisher The McGraw-Hill Companies
Year 2009
Edition 2nd
Edition
ISBN 9780071774314
2. Book Title APPLIED PHARMACEUTICAL PRACTICE
Editors Christopher A Langley & Dawn Belcher
Publisher Pharmaceutical Press
Year 2009
Edition 1st
Edition
ISBN 978 0 85369 746 6
3. Book Title PHARMACY LAW AND PRACTICE
Editors Jonathan Merrills & Jonathan Fisher
Publisher Elsevier
Year 2006
Edition 4th
Edition
ISBN 13: 978-0-444-52201-6
4. Book Title HOSPITAL PHARMACY
Authors Martin Stephens
Publisher Pharmaceutical Press
Year 2011
Edition 2nd
Edition
ISBN 978 0 85369 900 2
5. Book Title COMMUNITY PHARMACY HANDBOOK
Author Jon Waterfield
Publisher Pharmaceutical Press
Year 2008
Edition 1st
Edition
ISBN 978 0 85369 716 9
Other references
6. Pharmaceutical Compounding and Dispensing, Mamot, J et al (2006).
7. FastTrack: Pharmaceutical Compounding and Dispensing, Christopher A Langley, 2008
8. Pharmacy Standard Operating Procedures, January, 2015
9. Handbook on Communication Skills (Centre for Good Governance)
10. Communication Skills, 3rd
Edition
11. Communication Skills, 2010
12. Handbook of Communication Skills,
13. Leadership Skills,
14. Pharmacy Practice, Kevin M.G.Taylor, 2001
15. Pharmacy Law and Practice
16. Drug Misuse and Community Pharmacy, Janie Sheridan & John Strang 2003
17. Managing Symptoms in the Pharmacy, Alan Nathan, 2008
18. Professional Ethics and Etiquette,
19. FIP: A Global Framework for Quality Assurance of Pharmacy Education, Version, 2008
20. Quality Assurance of Pharmacy Education: The FIP Global Framework, 2nd Edition, 2014
21. The Pharmaceutical Regulatory Process, Ira R. Berry & Robert P. Martin, 2008
22. Zambia National Formulary, 2011-2013
23. British National Formulary 61, 2011
24. Essential Drug List, 4th
Edition, 2003
25. Remington – An Introduction to Pharmacy, Loyd V Allen Jr, 2013

3. Assessment
Assessment Due Date Percentage
Test 1 08/12/2016 15%
Test 2 20/04/2016 15%
Assignments TBC 5%
Laboratory Reports TBA 5%
Course Competences
THE EXPECTED COMPETENCES ARE:
1. Posses skills and competencies for various types of pharmacy practice specialties
2. Responds to symptoms of various ailments in the pharmacy
3. Participate in Pharmacovigilance and relevant profession studies
Teaching & Learning Methods
1. Class lectures and lecture notes are designed to achieve the course objectives.
2. Students should read the assigned topics from recommended textbooks before class and participate in class.
3. Students should ask questions - Ask lots of questions.
4. Tutorials will be conducted to encourage discussions and further understanding of material taught in lectures.
5. Students are expected to have answers to tutorial questions for them to be allowed to attend.
6. Students are expected to attend ALL lectures. Students with less than 85% attendance will not be allowed to write end of year
examinations*
7. Students should undertake ALL laboratory practicals
8. You are responsible for all material covered in this course.
9. Please communicate any concerns or issues either in class, or during the tutorials
COURSE CONTENT
UNIT
TOPICS TIME (hours) REFERENCE
1. Skills Knowledge for General
Pharmacy Practice
Communication Skills
- Introduction to Communication System
- The need for good communication
- Interacting with patients
- Interacting with other health professionals
- Key communication skills
- Communication and disability
- Types of Communication
- Methods of Communication
- Communication Styles
- Common Roadblocks to Communication
- Communication Competence
- Actions for Effective Communication
- Some DOs of Effective Communication
- Some DONTs of Effective Communication
Leadership Skills
- Introduction to Leadership System
- Leadership Traits
- Leadership Roles
- Leadership Personalities
- Leadership Styles
- Team leadership
- Delegative process in leadership
- Leadership mentoring process
Organization Skills
- Personal Traits for organization
- Professional career system
- National Healthcare Policy
- National Health care delivery System
Pharmacy as a Profession
- Introduction
- Professions and professionalization
- The occupational status of pharmacy
Professional Ethics and Etiquette
- Introduction
- The regulation of pharmacy
- Ethical dimension
- Professional dimension
- Practical and Normative Ethics
- Utilitarianism
- Egoism and Contractualism
- Deontological Ethics
- Moral Rights
- Virtue Ethics
- Feminist Ethics
- Environmental Ethics
40
9: Pages 1-48
10: Sections 1-5
13: Chapters 1-7
18:Sections 1-5

4. - Core values for professional practice
- Foundation for ethical decision-making in
professional practice
- Ethical issues in professional relationships:
Application of ethical foundation
- Law and institutional policy issues from ethical
standards
- Self-Knowledge learning
- Personal Values and Ethics
- Personal Reliability and Responsibility –
Integrity
- Professional Values and Ethics
Pharmacists and the Multidisciplinary Health
Care Team
- Introduction
- Pharmacists’ current and future role globally and
nationally
- Power and status in inter-professional
relationships
- Channels and barriers to effective
communication
- Prescribing and medicines management
2. Patient care Concept by
Pharmaceutical Professionals
Pharmacists and disease state management
- Introduction
- Historical background
- Pharmacists and disease state management
- A pharmacist’s role
- Components of a successful DSM program
- Development of a DSM protocol
- Potential barriers
- Business plans
- Quality assurance
Development of a pharmacy care plan and patient
problem solving
- Introduction to pharmaceutical care
- Comparison to Clinical Pharmacy
- Provision of Pharmaceutical Care
- Role of a Pharmacist
- Student Responsibilities
Specialization in pharmacy practice
- Introduction
- History of Specialization in Medicine
- Value of Specialization in Medicine
- History of specialization in pharmacy
- Current specialties in pharmacy
- Added qualifications process and currently
recognized areas
- The BPS specialty certification process
- The value of specialty certification in pharmacy
- Other credentials in pharmacy
- Council on Credentialing in Pharmacy
Ambulatory care pharmacy practice
Self care
- Pharmacists and Self-Care with Non-prescription
Products
- The Movement Toward Self-Care
- The Prescription to Non-prescription (Rx-to-
OTC) Switch
- Patients Reading of Non-prescription Product
Labels
- Patients Choices of Non-prescription Products
and Devices
Diagnostic self-care
Complementary and alternative medical healthcare
Preventive care
- Introduction
- Screening for Disease Prevention
- Disease Prevention Interventions
- Chemoprevention
- Clinical Guidelines
Substance abuse care
Emergency medicine pharmacy practice
Pediatric pharmacy practice
- Introduction
- Challenges in pediatric drug therapy
Transplant pharmacy practice
Pharmacogenomics in pharmacy practice
Critical care pharmacy practice
Infectious diseases pharmacy practice
Pain and palliative care
40
25: Chapter 13

5. - Background
- The History of Hospice
- The Palliative Care Model
- Pain and Palliative Care Pharmacy
Assessing pharmacy-related quality of care
- Defining quality
Long-term care
Chronic wound care
3. Scope of Pharmaceutical
Services Provision
Hospital Pharmacy
- Hospital organization
- Hospital pharmacy organization & management
- Pharmacy staff in the hospital
- Health care professional & other staff in the
hospital
- Hospital pharmacy premises standards
- Hospital pharmacy finances
- Dispensing standards in the hospital (GDP)
- Management of medicines and other healthcare
products in the hospital
- The hospital pharmacy procedural manual
- Hospital based pharmaceutical services –
pharmaceutical care provision
- Specialized hospital pharmaceutical services
- Procurement and distribution of pharmaceutical
and other healthcare products in the hospital
- Standards of practice for hospital pharmacy
- Abilities required of the hospital pharmacist and
the roles of the pharmacist in hospital pharmacy
Community Pharmacy
- Organization of community pharmacy
- Premises standards for community pharmacy
- Community pharmacy staff
- Dispensing standards for community pharmacy
(GDP)
- Prescription processing in community pharmacy
- Supplying medications and nonprescription
products in community pharmacy
- Responding to symptoms and handling minor
ailments in community pharmacy –
pharmaceutical care provision
- Epidemiology (including major and minor
diseases and illnesses in Zambia)
- Community health and individual health
- First aid practices in community pharmacy
- Communicable diseases
- Immunization
- Family planning
- Health promotion and prevention of major
diseases &illnesses
- Domiciliary pharmaceutical services
- Supplying herbal medicines in community
pharmacy
- Supplying agricultural and veterinary products in
community pharmacy
- Management of a community pharmacy
- Standards of practice community pharmacy
- The roles of the pharmacist in community
pharmacy
Industrial / Compounding Pharmacy
- Organization of a pharmaceutical manufacturing
firm compounding process
- Standards of premises for pharmaceutical
manufacturing
- Personnel for pharmaceutical manufacturing
- Equipment for pharmaceutical manufacturing
- Good manufacturing practices (GMP) for
pharmaceutical products
- Quality assurance of pharmaceutical products
- Pharmaceutical research and development
- Marketing of pharmaceutical products
- Overview of unit processes in industrial
pharmacy or compounding pharmacy
- The responsibilities of the pharmacist in the
production of pharmaceutical products & quality
control
- The responsibilities of the pharmacist for drug
information in industrial pharmacy
- The responsibilities of the pharmacist in patent
applications and ethical pharmaceutical
marketing
- Management of a pharmaceutical manufacturing
firm
- Standard of practice for industrial pharmacy
40
2: Chapters 1-9
4: Chapters 1-19
6: Part 1-2
7: Chapter 1-8
9: Chapter 7-12
10: Chapter 1-10
19: Sections A-C
20: Sections A-C
21: Chapter 1-17
22: Chapter 1-16
23: Chapter 1-15
24: Chapter 1-27

6. - The roles of the pharmacist in industrial
pharmacy
Academic Pharmacy
- The role of the pharmacist in the education and
training of other health professionals
- The role of the pharmacist in the education and
training of pharmacy technicians and pharmacy
assistants
- The role of the pharmacist in the education and
training for community-based focus
- Developing curriculums for the various
categories and levels of health practitioners and
health workers
- Supporting learning for the various categories
and levels of health practitioners and health
workers
- Assessment of learning for the various categories
and levels of health practitioners and health
workers
Administrative and Regulatory Pharmacy
- National health policies
- National medicines and pharmaceutical policy
- The roles, organization and management of
pharmaceutical services within the Zambian
health system
- Coordination of pharmaceutical services with
other national health services
- The Zambia national pharmaceutical supply
system
- Regulation of medicines, health services and
health practitioners
- National Pharmacovigilance and post-market
surveillance system
- The regulation of pharmaceutical services and
pharmacy practice
- The roles, functions and organization of health
regulatory bodies
- International and regional organizations involved
in health services and pharmaceutical services
- The roles of the pharmacist in administrative and
regulatory pharmacy
The Essential Medicines Concept & National
Formularies
- The essential medicines concept
- Factors that influence the selection of medicines
for the essential medicines
- The role national and local formularies in
medicines management
- Developing national and local formularies
- Organization and management of national and
local formularies,
- The roles and functions of pharmacy and
medicines committees in medicines management
- Organization and management of pharmacy and
therapeutic committees
- Developing and implementing treatment
guidelines
Additional Notes
Examination
Format
Two papers: Paper I and Paper II: Exact format TBC to students at least 14 days before the date of
Examination
Supplementary
Exams
TBA by senate: Format will be similar to that of the main examination
Estimated end
Date
Lectures to end as soon as study period begins
Cheating /
Unusual activities
The University Zambia Policy on this issue, please read
Attendance 100% attendance in all activities is expected.
Continuous
Assessment [CA]
Please take CA very serious. Students with no CA will not be allowed to sit for final examinations