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1. Dear students get fully solved assignments
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ASSIGNMENT
DRIVE SUMMER 2015
PROGRAM MBADS (SEM 4/SEM 6)MBAFLEX/ MBA (SEM 4)PGDPMN
(SEM 2)
SUBJECT CODE & NAME PM0017 –PROJECT QUALITY MANAGEMENT
BK ID B2013
CREDITS AND MARKS 4 CREDITS AND 60 MARKS
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1. Cost of quality is the amalgamation of several management costs. Which are these costs?
Answer : All projects incur costs. Project costing is a key factor in making project decisions. As a
project manager, you need to be aware of the type of costs that impact your project.
Fixed Costs
Fixed costs are those that do not change throughout the life-cycle of a project.
For example, if you are constructing a road, the excavators and bulldozers are fixed costs.
For software development projects, the physical development space and development
computers are fixed costs to the project.
2. What is Project Quality Management Plan (PQMP)? Mention its objectives and the areas it
covers.
Answer:The goal of a ProjectQualityManagementPlan(PQMP) istotry to enlightenandpointyour
members concerning the detailed quality tactics, information, variety of routines, regulates and
exams that they have to put into practice through the Contract.
Ahead of the start of construction works, Contractors are required to make a Site-specific Project
Quality Management Plan (PQMP) detailing the

2. 3. List a few characteristics of a mature project quality control process. What are the functions of
quality control?
Answer:As competitioninthe marketcontinuesto intensify, it is important for businesses to have
qualitymanagementsystemsinplace togaina competitiveedge.Certifications such as ISO 9001 not
only certify awareness of a company's continuous efforts to improve quality standards but also
become a differentiating element. A quality certificate is proof that a team of independent
specialists have reviewed and carried out a thorough
4. Explain the seven steps of Basili’s GQM process.
Answer:GQM , the initialismfor"goal,question,metric",isanapproachto software metrics[1] that
has been promoted by Victor Basili of the University of Maryland, College Park and the Software
EngineeringLaboratoryatthe NASA GoddardSpace Flight Center after supervising a Ph.D. thesis by
Dr. David M. Weiss. Dr. Weiss' work was inspired by the work of Albert Endres at IBMGermany.
GQM defines a measurement model on three levels:
5. Explain the various tools that can be used for analysing project processes.
Answer : Depending on the size and complexity of your project, you can go through these steps
quickly or slowly, but to get to a successful outcome you must go through them.
When you want to understand a work process or some part of a process, these tools can help:
Flowchart: A picture of the separate steps of a process in sequential order, including materials or
services entering or leaving the process (inputs and
6. What major human factors affect project quality?
Answer:We all knowthat projectsare consideredsuccessful only when they are completed within
the boundariesof scope,time,costandquality.Bad project management is detrimental and can be
very difficult to deal with – for especially large projects that involve a lot of money. A small
percentage of several projects undertaken across the
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3. or
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