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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
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Assignment
DRIVE WINTER 2014
PROGRAM MBADS (SEM 4/SEM 6) MBAFLEX/ MBA (SEM4) PGDPMN(SEM 2)
SUBJECT CODE & NAME PM 0017 –PROJECT QUALITY MANAGEMENT
BK ID B2013
CREDIT AND MARKS 4 CREDITS AND 60 MARKS
1 Write short noteson:
(a)Plan-Do-Check-Act(PDCA) cycle
Answer: The plan–do–check–act cycle is a four–step model for carrying out change. Just as a circle has
no end,the PDCA cycle shouldbe repeatedagainandagainforcontinuousimprovement.
Whento Use Plan–Do–Check–Act
 As a model forcontinuousimprovement.
 Whenstartinga new
(b)Product quality standards: Manufacturers usually invest money, time and effort in checking the
qualityof the productstheymanufacture.
(c)Inputsto quality assurance process: There are four inputstothe performqualityassurance process:
Project management plan. It is actually the quality management plan portion that is of interest here as
it describeshowthe processof perform
2 Explainthe processof quality control.

2. Answer: The quality control process is divided into three separate processes, ensuring that specialized
expertise is applied to each stage of our operation. This system also provides the redundancy necessary
to preventanyqualityproblemfromevadingdetection.
IncomingQualityControl
It is the job of the IQC process to conduct inspections and handle quality issues before the assembly
processstarts.
3 Write a note on tree diagram, an advanced qualitymanagement tool.
Answer: The tree diagram starts with one item that branches into two or more, each of which branch
intotwo or more,andso on. Itlookslike atree,withtrunkand multiple branches.
It is used to break down broad categories into finer and finer levels of detail. Developing the tree
diagramhelpsyoumove yourthinkingstepbystepfrom generalitiestospecifics.
Whento Use a Tree Diagram
 Whenan issue isknownor being
4 Explainthe cycle time flowchart tool that can be used to analyse project processes.
Answer: The five steps in DMAIC are Define, Measure, Analyze, Improve, and Control. As the
backbone of the Six Sigma methodology, DMAIC delivers sustained defect-free performance and highly
competitivequalitycostsoverthe longrun.
Step 1 – Define
The “D” (Define) in the DMAIC process focuses on selecting high-impact projects and understanding
whichunderlyingmetric(s) will reflectproject
5 Discuss the role oftraining and developmentinprojectquality.
Answer: Training presents a prime opportunity to expand the knowledge base of all employees, but
many employers find the development opportunities expensive. Employees also miss out on work time
while attending training sessions, which may delay the completion of projects. Despite the potential
drawbacks, training and development provides both the company as a whole and the individual
employeeswithbenefitsthatmake the costand time a worthwhile investment.
AddressingWeaknesses

3. 6 What are the issuesin qualitycontrol inconstruction?
Answer: Quality control and safety represent increasingly important concerns for project managers.
Defects or failures in constructed facilities can result in very large costs. Even with minor defects, re-
construction may be required and facility operations impaired. Increased costs and delays are the result.
In the worst case, failures may cause personal injuries or fatalities. Accidents during the construction
process can similarly result in personal injuries and large costs. Indirect costs of insurance, inspection
and regulation are increasing rapidly due to these increased direct costs. Good project managers try to
ensure thatthe job isdone rightthe first
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
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