What is Product Mgmt and Why
Should You Care?
By Isaac Souweine
Head of Product Management @ Frank & Oak
Presented to Founder Fuel
Feb 26, 2014
Personal Intro
●
●
●
●
●
●

Columbia (Religion)
Scholastic
INSEAD
Yahoo
Pollenizer
Frank & Oak
Group Checkin
I. why should you
care?
product managers
partner with devs,
design and
business to bring
products to market
that drive business
value
http://www.mindtheproduct.com/2011/10/what-exactly-is-a-product-manager/
discussions of product management typically
assume highly specialized organizations
UX

design
BD

Mktng

PM
PMO

Eng.
Sales

Customers

VPs
and that diagram is a massive
understatement
HR

UX

FIN

M&A

LAW

strat

design
BD

Mktng

PM
PMO

Eng.
Sales

Cust
svc

Customers
BI

INF

Ops

VPs
the context is appropriate considering who
invented product management
UX

design
BD

Mktng

PM
PMO

Eng.
Sales

Customers

VPs
and who practices it at scale today

UX

design
BD

Mktng

PM
PMO

Eng.
Sales

Customers

VPs
meanwhile, this is the context
of an early stage startup

Biz cofounder

Tech cofounder

Customers
or maybe this

Biz

Tech

Customers
Design
also known as

Huster

Hacker

Customers
Hipster
or perhaps your hipster is
more on the marketing side

Biz

Tech

Customers
Mktng
whatever the case, your team is tiny.
whereas product management is about
managing complex organizations.
so why should you care?
II. why you should
care
Early stage startups are temporary
organizations in search of product/market fit

market

product
They seek product/market fit by conducting
build/measure/learn cycles
LEARN

market

MEASURE

product

BUILD
Big company PMs are actually
trying to run similar cycles
LEARN

UX

design
BD

Mktng

PM
PMO

Eng.
Sales

BUILD

VPs

Customers
MEASURE
They just have a lot more people
involved in the process
LEARN

UX

design
BD

Mktng

PM
PMO

Eng.
Sales

BUILD

VPs

Customers
MEASURE
which means a lot more
stakeholder engagement
LEARN

UX

design
BD

Mktng

PM
PMO

Eng.
Sales

BUILD

VPs

Customers
MEASURE
and a very long and filtered
learning process
LEARN

UX

design
BD

Mktng

PM
PMO

Eng.
Sales

BUILD

VPs

Customers
MEASURE
all that complexity should not be that
interesting to early stage startups
LEARN

UX

design
BD

Mktng

PM
PMO

Eng.
Sales

BUILD

VPs

Customers
MEASURE
But the way PMs run
build/measure/learn is relevant
LEARN
UX

design
BD

Mktng

PM
PMO

Eng.
Sales

BUILD

VPs

Customers

MEASURE
III. what is product
management?
so here is a list of what these big
company PMs do

●
●
●
●
●
●

understand
strategize
prioritize
specify
analyze
grind

+

● communicate
● negotiate
● motivate
you can divide the list into two areas

●
●
●
●
●
●

understand
strategize
prioritize
specify
analyze
grind

Manage complexity
+

● communicate
● negotiate
● motivate

Build, Measure, Learn
of course we care more about the stuff
on the left

●
●
●
●
●
●

understand
strategize
prioritize
specify
analyze
grind

Manage complexity
+

● communicate
● negotiate
● motivate

Build, Measure, Learn
a list which maps pretty well to the
B/M/L triangle
LEARN

● understand
● strategize

● analyze
● grind
MEASURE

BUILD

● prioritize
● specify
understand

●
●
●
●
●
●

know your market deeply
market size and dynamics
competitors
trends (macro and micro)
customer profiles
use cases
strategize

●
●
●
●
●
●
●

craft a compelling vision
value proposition
feature set
KPIs
brand alignment
monetization
acquisition flow
prioritize

●
●
●
●

decide what to build
ROI
technical understanding
speed vs. scale
specify

●
●
●
●
●
●
●

describe what to build
user stories
wireframing
copy
edge cases
errors and help
success metrics
analyze

●
●
●
●
●

understand what happened
web analytics
funnel analysis
spreadsheets
data integrity
grind

●
●
●
●
●
●

do whatever it takes
customer engagement
qa
developer enablement
late nights and early mornings
wrangling of all kinds
there are a few paths to the product
management role

● marketing > PM
● engineering > PM
● UX > PM
IV. so should you have
a product manager?
a lot of what PMs do is extremely relevant to
early stage companies

●
●
●
●
●
●

understand
strategize
prioritize
specify
analyze
grind

Biz

Tech

Mktng
but does that mean someone on your team
should be a product manager?

Biz

Tech

PM
of course the short answer is that it depends

Biz

Tech

?
Pollenizer (AU) runs
three person teams
with a designated lean
product manager. In
this setup the LPM
covers customer
development and parts
of growth.

Biz

Tech

LPM
A designated PM
role can also make
a ton of sense for
larger startup
teams

Biz

Tech

Tech

PM

Mktng

Design
On the other hand, the
marketing function can
double as PM (reverse
Pollenizer model)

Biz

Tech

Mktng
In other cases, the
business lead can
share product
management
responsibility

Biz

Tech

Mktng
Or simply owns it
completely in a two
person team

Biz

Tech
In design heavy teams
the designer can play
the PM role, especially
if she comes from a
UX background

Biz

Tech

Design
in the end, it doesn’t matter so much whether
you have the formal role of PM
LEARN

product

market
PM

MEASURE

BUILD
what matters is that your team is set up to
drive effective B/M/L cycles
LEARN

market

MEASURE

product

BUILD
THANK YOU!!

What is Product Management and Why Should You Care