empowering individuals
     for personal and professional development

     workshops • personal sessions • keynotes


karen brunger, BHEc, AICI CIP
international image consultant and trainer
recipient of award of excellence
past-president of Association of Image
Consultants International
systems and products in over 65 countries
co-author of Executive Image Power and
Bushido Business


 tel: 905.303.8636    fax: 289.304.0558
    karenbrunger@imageinstitute.com
            toronto . canada


    www.imageinstitute.com
maximize your
success quotient:
optimize the
appearance,
behaviour, &
communication skills
of the people in your
organization
                                                 corporate training
International Image Institute,                                workshops
based in the Toronto area in
Canada, was founded by                                 lunch ‘n learns
President Karen Brunger, an
internationally renowned Image                                  keynotes
Consultant and Trainer.

With an ongoing commitment to          Is your organization being, doing, or
value and excellence, we at the                     having all that is possible?
International Image Institute       International Image Institute empowers
bring in-depth knowledge,             people to move beyond limitations to
broad experience and a holistic               recognize potential, embrace
approach to our services and              possibilities, and intensify personal
products.                                                                power.

We create a safe environment
that promotes and inspires you
                                               www.imageinstitute.com
to be your absolute best. For
                                        karenbrunger@imageinstitute.com
the individual and organization,
the transformation can be
                                                            34 rachelle court
stunning, resulting in a stronger
                                                           vaughan . ontario
positioning in the marketplace,
                                                           L4L 1A6 . canada
a dramatic increase in golden
opportunities and a greatly
                                                           tel. 905.303.8636
expanded level of insight and
                                                          fax. 289.304.0558.
skills.
contents

about our programs                            1


keynotes                                     2


lunch ‘n learn menu                           3


executive image workshop                      4
        silver
        gold
        platinum


professional development program              7
        personal change for personal power
        the winning image
        the etiquette edge
        conscious communications
        power presentations


about Karen                                  13


client comments                              14


client list                                  15


workbooks                                    16
about our programs

It would be our pleasure to serve your organization.
Please feel free to complete our Organization Assessment, and contact us with your
requirements. The outlines included are guidelines only; we will tailor a program to
satisfy your particular objectives.



                                        Karen Brunger, BHEc, AICI CIP, President
                                        INTERNATIONAL IMAGE INSTITUTE INC


International Image Institute provides training that:

       Builds skills that are transferable to         Is motivational, inspiring, and
       any situation.                                 empowering.

       Produces results -- shifts in                  Is conducted in a relaxed,
       participants’ skills or attitudes are          entertaining, and fun
       observable and measurable.                     environment.

       Develops positive attitudes and                Incorporates advanced personal
       promotes personal growth.                      growth technology such as neuro-
                                                      linguistic programming and
       Facilitates enlightened                        energetic shifting when
       communication and positive                     appropriate.
       relationships.
                                                      Integrates logical left-brain with
       Enhances professional image                    creative right-brain strategies for
       appropriate for the individual and             accelerated results.
       the organization.
                                                      Has proven successful for almost
       Incorporates interaction,                      three decades.
       experiential exercises, and
       demonstrations.                                Is tailored to the needs of the
                                                      organization and participants.



www.imageinstitute.com                     Programs                            page 1 of 16
keynotes with karen brunger


                                mirror, mirror on the wall

                         What does your reflection reveal about you?

You are invited to step into the reflection of your own looking glass. Explore the
dimensions of your image – what’s real, what’s possible, and what’s been stopping
you from taking yourself to the next level. It’s time for your image to be a true
reflection of all that you are – your power, charisma and potential!



         standing ovation: bring your clients to their feet every time

Have you felt uncomfortable being the centre of attention, or avoided opportunities
to speak or present? Superior client service and communication skills involve more
than knowing what to say and what actions to take. Whether your audience is 1 or
1,000, in this keynote you will acquire the tools to engage, captivate, and motivate.
Discover what it takes for a positive, confident and powerful impact!



                         mind your manners; mastering civility

Good manners go beyond knowing what fork to use. How we
conduct ourselves with others and in the world is a measure of
our self-esteem, emotional awareness, and social
consciousness. Discover how to neutralize negativity, control
confrontations, and generate graciousness. In this keynote,
discover how to master ethics, civility and manners to achieve higher levels of
awareness, success and satisfaction.




www.imageinstitute.com                    Programs                         page 2 of 16
lunch ‘n learn menu


       find your wow colours                         fake it ‘till you make it or
Have a mini-personal                                    3 steps for change
colour analysis, and
identify the palette                          A simple 3-step formula can assist in
that will always let you                      creating extraordinary relationships,
appear your best.                             confidence, and outcomes.




     dress for who you can be                     how to be nice and what to do
                                                       when others are not
               Dress with confidence
               knowing you are                Having good manners and following
               appropriate and                the rules of etiquette can help pave
               effective – for your           your way through unknown territory.
               goals, your position,
               and yourself.
                                                     the art of conversation &
                                                             networking

  navigating the business lunch               If you need to
                                              schmooze so
When your                                     you don’t lose,
business lunch                                these tips can
can be a deal-                                help you flow
maker or deal-                                through the experience with ease and
breaker, you                                  effectiveness.
need to demonstrate your skills at
power dining.




www.imageinstitute.com                 Programs                            page 3 of 16
executive image workshop

                                               Executive Image covers the A, B, C of
                                               image:
                                                     Appearance
                                                     Behaviour
                                                     Communications.


                                               Informative, motivational, and
                                               entertaining; the workshop is delivered
                                               in an upbeat, supportive environment
                                               that provides personal coaching and
                                               demonstration.


                                               Participants receive personal
                                               recommendations for an image with
                                               impact that will lead to greater
                                               professional success.



The following packages, Silver, Gold, and Platinum, can
be further tailored to your requirements.


An Organization Assessment, completed by the
manager, will assist in establishing the outcomes. A self-
assessment for participants is also recommended. The
completed assessment is sent directly to Karen, and is
kept strictly confidential.




www.imageinstitute.com                  Programs                           page 4 of 16
SILVER


                            Duration: 1 day. Outcomes:

Appearance (1/2 day)                                 Treat others with courtesy and
                                                     respect, with cultural and gender
Optimize personal image                              awareness.
   Identify points of self-sabotage and
                                                 Converse confidently in social-business
   ways to avoid them.
                                                 interactions
   Choose appropriate and best styles
                                                     Start, sustain, and finish a
   and colours for wardrobe, hair, and
                                                     conversation.
   makeup.
                                                     Choose appropriate topics and
Optimize professional image                          avoid inappropriate topics.
   Dress appropriately for any
                                                 Communication (1/4 day)
   professional situation. Identify the
   parameters and distinctions                   Communicate clout, confidence and
   between business, business casual,            credibility
   and casual.
                                                     Communicate confidence and
   Incorporate best personal image                   establish credibility non-verbally.
   into the image of the corporate
   culture.                                          Use internal techniques for positive
                                                     positioning.
Behaviour (1/4 day)
                                                 Communicate for a positive outcome
Behave with decorum and manners in
any situation                                        Use words, tonality, and
                                                     mannerisms effectively and
   Use appropriate business manners.                 powerfully.
   Avoid social and business faux pas.
                                                     Interpret and manage verbal and
                                                     non-verbal communication.




www.imageinstitute.com                    Programs                                  page 5 of 16
GOLD                                         PLATINUM


Description: This includes everything in         Description: This incorporates
the silver package, but also includes a          everything in the Silver and Gold
half day of personal consultations.              packages, and includes a Power
Each consultation is based on the                Dining Tutorial, a “Mocktail” event, and
participant’s required outcomes,                 training on business etiquette.
allowing for more confidential or
personal information to be shared.               This event is ideally done over lunch,
Participants are invited to bring                but is not required. An additional cost
clothing for assessment.                         is required for lunch and mocktails. If
                                                 lunch is not included, arrangements
Duration: Additional half-day: Total: 1          will be made for place settings.
½ days
                                                 Duration: Additional half-day: Total: 2
Possible Outcomes:                               days

   Maintain a high and appropriate               Outcomes:
   level of grooming and hygiene.
                                                     Competently conduct a business
   Develop a positive body and self-
                                                     lunch.
   image.
                                                     Use appropriate host / guest
   Identify where and when to shop for
                                                     behaviour.
   value in clothing and accessories.
                                                     Use appropriate table manners and
   Identify what to look for in fit and
                                                     etiquette.
   quality to achieve the highest
   impact.                                           Use proper techniques for difficult-
                                                     to-eat foods.
   Furnish or accessorize an outfit
   appropriately and elegantly.                      Apply the rules of etiquette for
                                                     planning and attending meetings.
   Function effectively and act with
   decorum at social and business                    Use appropriate telephone and
   functions.                                        electronic manners.

   Manage personal attitudes and
   business commitments.


www.imageinstitute.com                    Programs                             page 6 of 16
professional development program

Acquire executive polish. Let us handle your
corporate training. Our 6 day training program
can be conducted over a time span of up to 18
months, and for up to 12 people. Or, we would
be happy to tailor any of the following as a
seminar or workshop for your group.
The outlines that follow are presented for the
perspective of the participants.




                               Workshop in Australia


                                            Image
                                            Appearance
                                            Behaviour
                                            Communication




www.imageinstitute.com               Programs               page 7 of 16
day 1: personal change for personal power

                                Transform possibilities into probabilities and struggle
                                into ease. Move through limitations and create results
                                beyond what seems possible. Enhance personal
                                awareness, create the results you want, and achieve
                                higher levels of productivity, success, satisfaction, and
                                well-being.

                            Non-traditional, experiential, supportive, this program
incorporates personal awareness exercises and systems for transformation.

Objectives:

   Identify personal beliefs and action tendencies.

   Acquire strategies to manage time and stress.

   Identify strategies to eliminate energy drainers, incorporate energy gainers, and
   support energy maintainers.

   Incorporate a 3 step formula for making change.

   Design a vision for the future and list steps to achieving the vision.

   Set action steps to achieve higher levels of self-esteem, charisma, and personal
   power.

   Expand awareness and insight in order to achieve more balance, fulfillment and
   joie de vivre.

   Identify at least 10 action steps for personal growth and professional
   development.

   Gain habits of top performers and high achievers.




www.imageinstitute.com                   Programs                             page 8 of 16
day 2: the winning image

How do you feel about your image? Totally confident? If your
image is holding you back rather than propelling you forward,
this is for you. You’ll receive personal recommendations for an
image with impact that will lead to greater success in both the
business and social arenas.

Informative, motivational, and entertaining; delivered in an
upbeat, supportive environment that provides personal coaching
and demonstration. This program may involve hair consultations
or shopping.

Objectives:

   Identify the impact of image and ways to avoid self-sabotage.

   Identify what to do and what not to do to achieve a high level image.

   Choose appropriate and personal best colours for makeup, hair, and clothing.

   Choose appropriate and best personal styles in clothing, accessories, and hair.

   Dress appropriately for any professional situation, and incorporate best personal
   image into the image of the corporate culture.

   Achieve a pulled-together look that is credible, capable, trustworthy, and
   powerful.

   Manage your appearance and embrace a positive body image.

   Acquire strategies and a plan for an effective, efficient, and empowering
   wardrobe.

   Identify where and when to shop for value in clothing and accessories.

   Identify what to look for in fit and quality to achieve the highest impact.

   Furnish or accessorize an outfit appropriately and elegantly.


www.imageinstitute.com                  Programs                             page 9 of 16
day 3: the etiquette edge

                              Are you a diamond in the rough? In this presentation,
                              you’ll acquire the professional polish you need to
                              increase your credibility and personal effectiveness as
                              well as garner the respect you deserve. You’ll develop
                              skills and confidence in introductions, power dining,
                              diversity manners and compelling conversation.

                              Knowledge-packed, experiential, and interactive, this
program is delivered in an upbeat, supportive environment that provides one-on-one
interaction, demonstration, and role playing. We incorporate a power dining tutorial,
and a mocktail “art of conversation” event.

Objectives:

   Function effectively and act with civility and grace in business and social arenas.

   Competently network at a business function from entrance to exit and follow-up.

   Master the art of introductions and the effective use of spoken courtesies.

   Execute appropriate greetings with remembering names, the perfect handshake,
   and the exchange of business cards.

   Start, sustain, and finish a conversation with ease and competence.

   Converse on acceptable topics, avoid improper topics, and handle personal
   questions appropriately.

   Treat others with courtesy and respect, with cultural and gender awareness.

   Apply the rules of etiquette for meetings, telephone, and email.

   Employ appropriate host / guest behaviour.

   Competently conduct a business lunch with appropriate table manners and
   dining etiquette.



www.imageinstitute.com                 Programs                           page 10 of 16
day 4: conscious communications

                     Bump your communication skills up to a leadership level.
                     Dramatically improve your methods of communicating and
                     develop strategies to always maintain control of your response,
                     regardless of the challenge.

                     This challenging and non-traditional program is laid out in a
                     series of communication exercises that you complete as both a
                     coach and a student. You’ll leave with much more confidence
                     and clarity

Objectives:

   Identify personal perspectives, and increase awareness of others’ perspectives.

   Identify sabotaging communication and reframe into empowering
   communication.

   Use words, tonality, mannerisms, and personal energy effectively for positive
   positioning and relationships.

   Build rapport and develop positive relationships with warmth, empathy, respect
   and courtesy.

   Convey confidence and competence and establish trust and credibility through
   verbal and non-verbal communication.

   Develop strategies to consistently maintain control of the response, regardless of
   the challenge.

   Somersault challenging situations and conflicts into peaceful solutions.

   Recognize personal communication style, and respond appropriately and
   confidently to each of the four key communication styles.

   Listen and read paralanguage effectively for appropriate response.



www.imageinstitute.com                  Programs                          page 11 of 16
days 5 & 6: power presentations

                             Do you have a burning desire to become a great
                             speaker and truly inspire your audience? We’ll identify
                             what separates the great speakers from the merely
                             mediocre. You’ll master these powerful presentation
                             tools that will heighten your performance, increase your
                             personal power and absolutely transform you into a
                             confident, riveting speaker.

This experiential, empowering and intensive program incorporates advanced
presentation techniques and one-on-one coaching for immediate feedback and
constant improvement. Audio-visual recording may also be used for feedback.

Objectives:

   Identify points of presentation sabotage and ways to avoid them.

   Follow an easy step-by-step system to develop a topic, objective, thesis, and
   outline for impact and clarity.

   Incorporate any of 20 tools to turn anxiety into exhilaration, and appear confident
   in any public speaking situation.

   Take charge of a room, project professionalism, and maintain composure and
   control at all times.

   Engage and hold an audience’s attention and close with power.

   Master disruptions, and competently handle questions from the audience.

   Move an audience to action and achieve the response you want.

   Think on your feet, and create a powerful verbal and non-verbal delivery.

   Develop and use visual aids professionally.

   Set up the environment to minimize distractions and optimize results.



www.imageinstitute.com                 Programs                            page 12 of 16
karen brunger, BHEc, AICI CIP

                                              experience spans 28 years. As an image
                                              trainer, she has coached some of the
                                              top consultants in the industry, and her
                                              systems and products are in 68
                                              countries. Karen has delivered
                                              presentations across the United States
                                              and Canada, as well as in Mexico,
                                              Dominican Republic, United Kingdom,
                                              Japan, Korea, China, Malaysia,
                                              Singapore, India and Australia.

                                              Karen’s corporate clients include many
Karen Brunger is Founder and President
                                              of Canada’s Fortune 500. Her private
of International Image Institute Inc. and
                                              clients have included executives,
international Past-President of the
                                              entertainers, and politicians. She has
Association of Image Consultants
                                              collaborated with renowned leaders on
International (AICI). She is a recipient of
                                              image programs.
the international Award of Excellence.
Karen served as AICI’s international VP       As well as teaching at numerous
Education for four years, where she was       colleges, Karen is responsible for the
responsible for the standards of image        Image Consulting Programs at George
training worldwide. She is also a Past-       Brown College in Toronto and Langara
President of the Canada chapter of AICI.      College in Vancouver. Karen is a
                                              graduate of the University of Manitoba,
Media-trained, and a regular guest
                                              the Fashion Institute of Technology, and
expert, Karen has appeared in most
                                              the Seasons’ Academy of Colour
major print and broadcast media in
                                              Analysis.
Canada, as well as in international
media. She is co-author of Executive          Karen is known for her holistic,
Power Image and Bushido Business and          transformational, inspirational approach,
is a contributing writer to Active            her dynamic, entertaining, fun
Magazine.                                     presentation style, and her open,
                                              sharing, encouraging nature.
A pioneer in the industry, Karen’s in-
depth knowledge and broad


www.imageinstitute.com                   Programs                          page 13 of 16
client comments on presentations

“Karen’s sessions are          “We were more than            “Karen helped me to see
motivational, inspirational,   satisfied with the profes-    ‘the other end’ and to
enlightening and               sional and high quality       break the barrier which
empowering. She                services you provided.        stopped me from realizing
changes people’s lives.” –     We found the session          how I can really excel!
A.N., College Instructor       highly informative and will   Karen is truly stunning and
                               consider contracting your     I strongly recommend
“Your presentation awed        services again in the         her, because she simply is
and educated,                  future.” – L.F., Richter      a fabulous Image Expert
entertained and                                              & Coach.” R.B., Zurich
challenged – a rare            “…What you gave us was
combination.” – A.B.,          much greater… You             “The instructor was
Canadian Professional          visually proved the power     fabulous. Marvellous
Sales Association              of what you were saying –     sense of humour and a
                               even to some potential        really great speaker.
“Professional, powerful. A     skeptics in the room – and    Thank you so much!!”
‘must’ for any communi-        in the most powerful and
cator.” – Dr. D.M.             positive manner.” – V.H.,     “Very motivating with
                               Hear For Life                 hands-on training; I know
“Interesting, educational,                                   I have learned
and at the same time            “Exceptional                 techniques that I will
‘soooo’ exciting.” – I.G.,     presentation. Kept me         benefit from career-wise.”
The Toronto School of          interested at all times.
Business                       Informative and               “Karen generated an
                               enjoyable too.” – P.S.,       environment that
“Thanks again for the                                        promoted a relaxed
great workshop. It was         Ministry of Corrections
                                                             learning situation and
truly the best presentation    “That Karen Brunger is        made people feel
workshop I have ever           fantastic! Her enthusiasm     comfortable enough to
attended.” D.E.,               radiates from her and         ask questions. Excellent!”
Canadian Imperial Bank         definitely inspires….This
of Commerce                    course has been very          “An interesting and
                               motivating.”                  exciting day; the time just
“Very well organized;                                        seemed to have flown
concise information;            “Karen is an energetic,      by….Karen proved herself
helped me to identify a        dynamic speaker…makes         to be a dynamic person-
number of issues that I        the topic seem more           ality. I recommend this
need to work on.” – Dr.        reachable than similar        course highly.”
K.B., Chiropractor             books, seminars.”


www.imageinstitute.com                  Programs                           page 14 of 16
a select list of clients

Advance Planning                    Government of Canada              Price Waterhouse
Allergan                                 (Human Resources             PricewaterhouseCoopers
Association of Image                     Development)                 Professional Organizers in
     Consultants International      Grafton-Fraser Inc.                    Canada
Bayer Pharmaceuticals               Halton and Peel Professional      Promotional Product
Big Carrot                               Executive Network                 Professionals of Canada
BMO                                 Harbinger Communications          QData
Business & Industry Service         Hawk Communications               Red River Community College
     Centre                         Hear For Life                     Richmond Hill Employment
Canada Deposit Insurance            Herzing Institute                      Resource Center
     Corporation                    Hill & Knowlton                   Richter
Canada Life Assurance               House of Seasons                  Rotman School of
Canadian Federation of              Human Resources Professionals          Management
     University Women - Oakville         Association of Ontario       Roy Speed & Ross
Canadian Food Service               Humber College of Applied Arts    Ryerson University
Canadian Network of Makeup               & Sciences                   School of Makeup Art
     Artists                        Humber College Conference &       Schulich School of Business
Canadian Professional Sales              Seminar Services             Scotiabank
     Association                    Imperial Optical Canada           Scott’s & Sizzler Ltd.
Canadian Society of Club            Institute of Internal Auditors    Seneca College of Applied Arts
     Managers                       L.A.A. Seminars                        & Tech.
Career Development Institute        Learning Annex                    Sheridan College of Applied
Cedara Software Corp.               Leo-Pharma Inc. Lexmark                Arts & Technology
Centennial College                  Marvel Beauty Schools             Simcoe County Board of
     Conference & Seminar           Match Fashion Centre                   Education
     Services                       Max Brown International           SWET Advancement Centre,
Certified General Accountants       Microsoft                              Kuala Lumpur
     – Peel Chapter                 Muskoka Sands Resort              The Federation of Image
CIBC                                Network For Learning                   Consultants, United
Club Tutto Mio, USA                 Office of the Superintendent of        Kingdom
Colours                                  Financial Institutions       Tops ‘n Trends
Constellation College of            Ontario Bar Association           Toronto Board of Education
     Hospitality                    Ontario Chiropractic              Toronto School of Business
Edith Serei International School         Association                  Town of Collingwood
     of Esthetics                   Ontario Health Records            United Church of Canada
Elite-Minds Executive Solutions          Association                  Universal Flavours
Environics Communications           Ontario Home Economics            University Women’s Club
Federation of Image                      Association                  Venus Beauty Supplies
     Consultants                    Ontario Hospital Association      Village Park Retirement Home
Focus Management Group              Ontario Institute of the          Waterloo Board of Education
Genesys                                  Purchasing Management        Women in Capital Markets
Genworth                                 Association of Canada        Women in New Roles
George Brown College                PartyLite                         York University
Girl Guides of Canada               Patheon Pharmaceuticals           Young Professionals Association
                                    Peel Board of Education                of Canada
                                    Phizer                            YWCA

www.imageinstitute.com                        Programs                                page 15 of 16
workbooks

The following workbooks are available for sale. Any workbook can be modified to
the organization’s requirements.




These books are co-authored by Karen

       1 – 9 copies:     $30 CAD

       10 – 24 copies:   $25 CAD

       25 + copies:      $20 CAD




www.imageinstitute.com             Programs                        page 16 of 16

Professional Development Playshops for Organizations

  • 1.
    empowering individuals for personal and professional development workshops • personal sessions • keynotes karen brunger, BHEc, AICI CIP international image consultant and trainer recipient of award of excellence past-president of Association of Image Consultants International systems and products in over 65 countries co-author of Executive Image Power and Bushido Business tel: 905.303.8636 fax: 289.304.0558 karenbrunger@imageinstitute.com toronto . canada www.imageinstitute.com
  • 2.
    maximize your success quotient: optimizethe appearance, behaviour, & communication skills of the people in your organization corporate training International Image Institute, workshops based in the Toronto area in Canada, was founded by lunch ‘n learns President Karen Brunger, an internationally renowned Image keynotes Consultant and Trainer. With an ongoing commitment to Is your organization being, doing, or value and excellence, we at the having all that is possible? International Image Institute International Image Institute empowers bring in-depth knowledge, people to move beyond limitations to broad experience and a holistic recognize potential, embrace approach to our services and possibilities, and intensify personal products. power. We create a safe environment that promotes and inspires you www.imageinstitute.com to be your absolute best. For karenbrunger@imageinstitute.com the individual and organization, the transformation can be 34 rachelle court stunning, resulting in a stronger vaughan . ontario positioning in the marketplace, L4L 1A6 . canada a dramatic increase in golden opportunities and a greatly tel. 905.303.8636 expanded level of insight and fax. 289.304.0558. skills.
  • 3.
    contents about our programs 1 keynotes 2 lunch ‘n learn menu 3 executive image workshop 4 silver gold platinum professional development program 7 personal change for personal power the winning image the etiquette edge conscious communications power presentations about Karen 13 client comments 14 client list 15 workbooks 16
  • 4.
    about our programs Itwould be our pleasure to serve your organization. Please feel free to complete our Organization Assessment, and contact us with your requirements. The outlines included are guidelines only; we will tailor a program to satisfy your particular objectives. Karen Brunger, BHEc, AICI CIP, President INTERNATIONAL IMAGE INSTITUTE INC International Image Institute provides training that: Builds skills that are transferable to Is motivational, inspiring, and any situation. empowering. Produces results -- shifts in Is conducted in a relaxed, participants’ skills or attitudes are entertaining, and fun observable and measurable. environment. Develops positive attitudes and Incorporates advanced personal promotes personal growth. growth technology such as neuro- linguistic programming and Facilitates enlightened energetic shifting when communication and positive appropriate. relationships. Integrates logical left-brain with Enhances professional image creative right-brain strategies for appropriate for the individual and accelerated results. the organization. Has proven successful for almost Incorporates interaction, three decades. experiential exercises, and demonstrations. Is tailored to the needs of the organization and participants. www.imageinstitute.com Programs page 1 of 16
  • 5.
    keynotes with karenbrunger mirror, mirror on the wall What does your reflection reveal about you? You are invited to step into the reflection of your own looking glass. Explore the dimensions of your image – what’s real, what’s possible, and what’s been stopping you from taking yourself to the next level. It’s time for your image to be a true reflection of all that you are – your power, charisma and potential! standing ovation: bring your clients to their feet every time Have you felt uncomfortable being the centre of attention, or avoided opportunities to speak or present? Superior client service and communication skills involve more than knowing what to say and what actions to take. Whether your audience is 1 or 1,000, in this keynote you will acquire the tools to engage, captivate, and motivate. Discover what it takes for a positive, confident and powerful impact! mind your manners; mastering civility Good manners go beyond knowing what fork to use. How we conduct ourselves with others and in the world is a measure of our self-esteem, emotional awareness, and social consciousness. Discover how to neutralize negativity, control confrontations, and generate graciousness. In this keynote, discover how to master ethics, civility and manners to achieve higher levels of awareness, success and satisfaction. www.imageinstitute.com Programs page 2 of 16
  • 6.
    lunch ‘n learnmenu find your wow colours fake it ‘till you make it or Have a mini-personal 3 steps for change colour analysis, and identify the palette A simple 3-step formula can assist in that will always let you creating extraordinary relationships, appear your best. confidence, and outcomes. dress for who you can be how to be nice and what to do when others are not Dress with confidence knowing you are Having good manners and following appropriate and the rules of etiquette can help pave effective – for your your way through unknown territory. goals, your position, and yourself. the art of conversation & networking navigating the business lunch If you need to schmooze so When your you don’t lose, business lunch these tips can can be a deal- help you flow maker or deal- through the experience with ease and breaker, you effectiveness. need to demonstrate your skills at power dining. www.imageinstitute.com Programs page 3 of 16
  • 7.
    executive image workshop Executive Image covers the A, B, C of image: Appearance Behaviour Communications. Informative, motivational, and entertaining; the workshop is delivered in an upbeat, supportive environment that provides personal coaching and demonstration. Participants receive personal recommendations for an image with impact that will lead to greater professional success. The following packages, Silver, Gold, and Platinum, can be further tailored to your requirements. An Organization Assessment, completed by the manager, will assist in establishing the outcomes. A self- assessment for participants is also recommended. The completed assessment is sent directly to Karen, and is kept strictly confidential. www.imageinstitute.com Programs page 4 of 16
  • 8.
    SILVER Duration: 1 day. Outcomes: Appearance (1/2 day) Treat others with courtesy and respect, with cultural and gender Optimize personal image awareness. Identify points of self-sabotage and Converse confidently in social-business ways to avoid them. interactions Choose appropriate and best styles Start, sustain, and finish a and colours for wardrobe, hair, and conversation. makeup. Choose appropriate topics and Optimize professional image avoid inappropriate topics. Dress appropriately for any Communication (1/4 day) professional situation. Identify the parameters and distinctions Communicate clout, confidence and between business, business casual, credibility and casual. Communicate confidence and Incorporate best personal image establish credibility non-verbally. into the image of the corporate culture. Use internal techniques for positive positioning. Behaviour (1/4 day) Communicate for a positive outcome Behave with decorum and manners in any situation Use words, tonality, and mannerisms effectively and Use appropriate business manners. powerfully. Avoid social and business faux pas. Interpret and manage verbal and non-verbal communication. www.imageinstitute.com Programs page 5 of 16
  • 9.
    GOLD PLATINUM Description: This includes everything in Description: This incorporates the silver package, but also includes a everything in the Silver and Gold half day of personal consultations. packages, and includes a Power Each consultation is based on the Dining Tutorial, a “Mocktail” event, and participant’s required outcomes, training on business etiquette. allowing for more confidential or personal information to be shared. This event is ideally done over lunch, Participants are invited to bring but is not required. An additional cost clothing for assessment. is required for lunch and mocktails. If lunch is not included, arrangements Duration: Additional half-day: Total: 1 will be made for place settings. ½ days Duration: Additional half-day: Total: 2 Possible Outcomes: days Maintain a high and appropriate Outcomes: level of grooming and hygiene. Competently conduct a business Develop a positive body and self- lunch. image. Use appropriate host / guest Identify where and when to shop for behaviour. value in clothing and accessories. Use appropriate table manners and Identify what to look for in fit and etiquette. quality to achieve the highest impact. Use proper techniques for difficult- to-eat foods. Furnish or accessorize an outfit appropriately and elegantly. Apply the rules of etiquette for planning and attending meetings. Function effectively and act with decorum at social and business Use appropriate telephone and functions. electronic manners. Manage personal attitudes and business commitments. www.imageinstitute.com Programs page 6 of 16
  • 10.
    professional development program Acquireexecutive polish. Let us handle your corporate training. Our 6 day training program can be conducted over a time span of up to 18 months, and for up to 12 people. Or, we would be happy to tailor any of the following as a seminar or workshop for your group. The outlines that follow are presented for the perspective of the participants. Workshop in Australia Image Appearance Behaviour Communication www.imageinstitute.com Programs page 7 of 16
  • 11.
    day 1: personalchange for personal power Transform possibilities into probabilities and struggle into ease. Move through limitations and create results beyond what seems possible. Enhance personal awareness, create the results you want, and achieve higher levels of productivity, success, satisfaction, and well-being. Non-traditional, experiential, supportive, this program incorporates personal awareness exercises and systems for transformation. Objectives: Identify personal beliefs and action tendencies. Acquire strategies to manage time and stress. Identify strategies to eliminate energy drainers, incorporate energy gainers, and support energy maintainers. Incorporate a 3 step formula for making change. Design a vision for the future and list steps to achieving the vision. Set action steps to achieve higher levels of self-esteem, charisma, and personal power. Expand awareness and insight in order to achieve more balance, fulfillment and joie de vivre. Identify at least 10 action steps for personal growth and professional development. Gain habits of top performers and high achievers. www.imageinstitute.com Programs page 8 of 16
  • 12.
    day 2: thewinning image How do you feel about your image? Totally confident? If your image is holding you back rather than propelling you forward, this is for you. You’ll receive personal recommendations for an image with impact that will lead to greater success in both the business and social arenas. Informative, motivational, and entertaining; delivered in an upbeat, supportive environment that provides personal coaching and demonstration. This program may involve hair consultations or shopping. Objectives: Identify the impact of image and ways to avoid self-sabotage. Identify what to do and what not to do to achieve a high level image. Choose appropriate and personal best colours for makeup, hair, and clothing. Choose appropriate and best personal styles in clothing, accessories, and hair. Dress appropriately for any professional situation, and incorporate best personal image into the image of the corporate culture. Achieve a pulled-together look that is credible, capable, trustworthy, and powerful. Manage your appearance and embrace a positive body image. Acquire strategies and a plan for an effective, efficient, and empowering wardrobe. Identify where and when to shop for value in clothing and accessories. Identify what to look for in fit and quality to achieve the highest impact. Furnish or accessorize an outfit appropriately and elegantly. www.imageinstitute.com Programs page 9 of 16
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    day 3: theetiquette edge Are you a diamond in the rough? In this presentation, you’ll acquire the professional polish you need to increase your credibility and personal effectiveness as well as garner the respect you deserve. You’ll develop skills and confidence in introductions, power dining, diversity manners and compelling conversation. Knowledge-packed, experiential, and interactive, this program is delivered in an upbeat, supportive environment that provides one-on-one interaction, demonstration, and role playing. We incorporate a power dining tutorial, and a mocktail “art of conversation” event. Objectives: Function effectively and act with civility and grace in business and social arenas. Competently network at a business function from entrance to exit and follow-up. Master the art of introductions and the effective use of spoken courtesies. Execute appropriate greetings with remembering names, the perfect handshake, and the exchange of business cards. Start, sustain, and finish a conversation with ease and competence. Converse on acceptable topics, avoid improper topics, and handle personal questions appropriately. Treat others with courtesy and respect, with cultural and gender awareness. Apply the rules of etiquette for meetings, telephone, and email. Employ appropriate host / guest behaviour. Competently conduct a business lunch with appropriate table manners and dining etiquette. www.imageinstitute.com Programs page 10 of 16
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    day 4: consciouscommunications Bump your communication skills up to a leadership level. Dramatically improve your methods of communicating and develop strategies to always maintain control of your response, regardless of the challenge. This challenging and non-traditional program is laid out in a series of communication exercises that you complete as both a coach and a student. You’ll leave with much more confidence and clarity Objectives: Identify personal perspectives, and increase awareness of others’ perspectives. Identify sabotaging communication and reframe into empowering communication. Use words, tonality, mannerisms, and personal energy effectively for positive positioning and relationships. Build rapport and develop positive relationships with warmth, empathy, respect and courtesy. Convey confidence and competence and establish trust and credibility through verbal and non-verbal communication. Develop strategies to consistently maintain control of the response, regardless of the challenge. Somersault challenging situations and conflicts into peaceful solutions. Recognize personal communication style, and respond appropriately and confidently to each of the four key communication styles. Listen and read paralanguage effectively for appropriate response. www.imageinstitute.com Programs page 11 of 16
  • 15.
    days 5 &6: power presentations Do you have a burning desire to become a great speaker and truly inspire your audience? We’ll identify what separates the great speakers from the merely mediocre. You’ll master these powerful presentation tools that will heighten your performance, increase your personal power and absolutely transform you into a confident, riveting speaker. This experiential, empowering and intensive program incorporates advanced presentation techniques and one-on-one coaching for immediate feedback and constant improvement. Audio-visual recording may also be used for feedback. Objectives: Identify points of presentation sabotage and ways to avoid them. Follow an easy step-by-step system to develop a topic, objective, thesis, and outline for impact and clarity. Incorporate any of 20 tools to turn anxiety into exhilaration, and appear confident in any public speaking situation. Take charge of a room, project professionalism, and maintain composure and control at all times. Engage and hold an audience’s attention and close with power. Master disruptions, and competently handle questions from the audience. Move an audience to action and achieve the response you want. Think on your feet, and create a powerful verbal and non-verbal delivery. Develop and use visual aids professionally. Set up the environment to minimize distractions and optimize results. www.imageinstitute.com Programs page 12 of 16
  • 16.
    karen brunger, BHEc,AICI CIP experience spans 28 years. As an image trainer, she has coached some of the top consultants in the industry, and her systems and products are in 68 countries. Karen has delivered presentations across the United States and Canada, as well as in Mexico, Dominican Republic, United Kingdom, Japan, Korea, China, Malaysia, Singapore, India and Australia. Karen’s corporate clients include many Karen Brunger is Founder and President of Canada’s Fortune 500. Her private of International Image Institute Inc. and clients have included executives, international Past-President of the entertainers, and politicians. She has Association of Image Consultants collaborated with renowned leaders on International (AICI). She is a recipient of image programs. the international Award of Excellence. Karen served as AICI’s international VP As well as teaching at numerous Education for four years, where she was colleges, Karen is responsible for the responsible for the standards of image Image Consulting Programs at George training worldwide. She is also a Past- Brown College in Toronto and Langara President of the Canada chapter of AICI. College in Vancouver. Karen is a graduate of the University of Manitoba, Media-trained, and a regular guest the Fashion Institute of Technology, and expert, Karen has appeared in most the Seasons’ Academy of Colour major print and broadcast media in Analysis. Canada, as well as in international media. She is co-author of Executive Karen is known for her holistic, Power Image and Bushido Business and transformational, inspirational approach, is a contributing writer to Active her dynamic, entertaining, fun Magazine. presentation style, and her open, sharing, encouraging nature. A pioneer in the industry, Karen’s in- depth knowledge and broad www.imageinstitute.com Programs page 13 of 16
  • 17.
    client comments onpresentations “Karen’s sessions are “We were more than “Karen helped me to see motivational, inspirational, satisfied with the profes- ‘the other end’ and to enlightening and sional and high quality break the barrier which empowering. She services you provided. stopped me from realizing changes people’s lives.” – We found the session how I can really excel! A.N., College Instructor highly informative and will Karen is truly stunning and consider contracting your I strongly recommend “Your presentation awed services again in the her, because she simply is and educated, future.” – L.F., Richter a fabulous Image Expert entertained and & Coach.” R.B., Zurich challenged – a rare “…What you gave us was combination.” – A.B., much greater… You “The instructor was Canadian Professional visually proved the power fabulous. Marvellous Sales Association of what you were saying – sense of humour and a even to some potential really great speaker. “Professional, powerful. A skeptics in the room – and Thank you so much!!” ‘must’ for any communi- in the most powerful and cator.” – Dr. D.M. positive manner.” – V.H., “Very motivating with Hear For Life hands-on training; I know “Interesting, educational, I have learned and at the same time “Exceptional techniques that I will ‘soooo’ exciting.” – I.G., presentation. Kept me benefit from career-wise.” The Toronto School of interested at all times. Business Informative and “Karen generated an enjoyable too.” – P.S., environment that “Thanks again for the promoted a relaxed great workshop. It was Ministry of Corrections learning situation and truly the best presentation “That Karen Brunger is made people feel workshop I have ever fantastic! Her enthusiasm comfortable enough to attended.” D.E., radiates from her and ask questions. Excellent!” Canadian Imperial Bank definitely inspires….This of Commerce course has been very “An interesting and motivating.” exciting day; the time just “Very well organized; seemed to have flown concise information; “Karen is an energetic, by….Karen proved herself helped me to identify a dynamic speaker…makes to be a dynamic person- number of issues that I the topic seem more ality. I recommend this need to work on.” – Dr. reachable than similar course highly.” K.B., Chiropractor books, seminars.” www.imageinstitute.com Programs page 14 of 16
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    a select listof clients Advance Planning Government of Canada Price Waterhouse Allergan (Human Resources PricewaterhouseCoopers Association of Image Development) Professional Organizers in Consultants International Grafton-Fraser Inc. Canada Bayer Pharmaceuticals Halton and Peel Professional Promotional Product Big Carrot Executive Network Professionals of Canada BMO Harbinger Communications QData Business & Industry Service Hawk Communications Red River Community College Centre Hear For Life Richmond Hill Employment Canada Deposit Insurance Herzing Institute Resource Center Corporation Hill & Knowlton Richter Canada Life Assurance House of Seasons Rotman School of Canadian Federation of Human Resources Professionals Management University Women - Oakville Association of Ontario Roy Speed & Ross Canadian Food Service Humber College of Applied Arts Ryerson University Canadian Network of Makeup & Sciences School of Makeup Art Artists Humber College Conference & Schulich School of Business Canadian Professional Sales Seminar Services Scotiabank Association Imperial Optical Canada Scott’s & Sizzler Ltd. Canadian Society of Club Institute of Internal Auditors Seneca College of Applied Arts Managers L.A.A. Seminars & Tech. Career Development Institute Learning Annex Sheridan College of Applied Cedara Software Corp. Leo-Pharma Inc. Lexmark Arts & Technology Centennial College Marvel Beauty Schools Simcoe County Board of Conference & Seminar Match Fashion Centre Education Services Max Brown International SWET Advancement Centre, Certified General Accountants Microsoft Kuala Lumpur – Peel Chapter Muskoka Sands Resort The Federation of Image CIBC Network For Learning Consultants, United Club Tutto Mio, USA Office of the Superintendent of Kingdom Colours Financial Institutions Tops ‘n Trends Constellation College of Ontario Bar Association Toronto Board of Education Hospitality Ontario Chiropractic Toronto School of Business Edith Serei International School Association Town of Collingwood of Esthetics Ontario Health Records United Church of Canada Elite-Minds Executive Solutions Association Universal Flavours Environics Communications Ontario Home Economics University Women’s Club Federation of Image Association Venus Beauty Supplies Consultants Ontario Hospital Association Village Park Retirement Home Focus Management Group Ontario Institute of the Waterloo Board of Education Genesys Purchasing Management Women in Capital Markets Genworth Association of Canada Women in New Roles George Brown College PartyLite York University Girl Guides of Canada Patheon Pharmaceuticals Young Professionals Association Peel Board of Education of Canada Phizer YWCA www.imageinstitute.com Programs page 15 of 16
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    workbooks The following workbooksare available for sale. Any workbook can be modified to the organization’s requirements. These books are co-authored by Karen 1 – 9 copies: $30 CAD 10 – 24 copies: $25 CAD 25 + copies: $20 CAD www.imageinstitute.com Programs page 16 of 16