Planning involves defining organizational goals, strategies, and plans. There are formal and informal types of planning. Goals are desired outcomes that guide decisions, while plans outline how goals will be achieved. Stated goals are what an organization publicly claims its goals are, while real goals are what the organization actually pursues based on members' actions. Types of plans include strategic plans for the whole organization, operational plans for specific areas, long and short-term plans based on timeframe, specific plans with no ambiguity versus directional flexible plans, single-use plans for unique situations, and standing ongoing plans.