This document discusses Domino's online ordering and pizza tracking systems. It describes how customers can order pizza through Domino's website or app, customize their order, and track its progress. The tracking process shows the order moving from preparation to baking to packing to delivery. It also provides a behind-the-scenes look at how the online tracker connects to Domino's kitchen operations. Finally, it outlines some of the key information systems used by Domino's, including a voice ordering assistant, recruiting software, and a proprietary point-of-sale system.

1. PIZZATRACKER-
ONLINE
ORDERING AT
DOMINOS
PREPARED BY:
DEEPAK SHARMA (BM-018097)
BHAWNA SRIVASTAVA (BM-018086)
AKSHU GARG (BM-018075)
DEEPTI SHARMA (BM-018108)
ARSHIT AGARWAL (BM-018064)
GARVIT SRIVASTAVA (BM-018119)Team B2

2. ABOUT DOMINOS
• The Company was incorporated in 1995 and initiated
operations in 1996
• The Company got listed on the Indian bourses in February
2010.
• The Company is the market leader in the organized pizza
market in the pizza home delivery segment in India
• Dominos has endeavored to establish a reputation for being a
home delivery specialist capable of delivering pizzas within 30
minutes or else FREE to a community of loyal consumers from
all restaurants around the country.
• Domino's vision is focused on " Exceptional people on a
mission to be the best pizza delivery company in the world!“
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Dominos Pizza Tracker

3. • Dominos in India provides two
options for ordering pizza online and
they are :
1. Ordering through Dominos
website.
2. Ordering through Dominos
mobile app.
• In some countries Dominos provides
many other options for ordering pizza
online such as by tweeting on twitter.
ONLINE ORDERING AT
DOMINOS
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Dominos Pizza Tracker

4. PROCESS FOR ORDERING PIZZA ONLINE BY
WEBSITE AND APP
Go to Dominos
website
www.dominos.co.in
OR Dominos app.
Click Order Online
Enter locality to
know nearest store
or use auto detect
option
Select pizza and
customize toppings
in the next part and
also you can add
beverages here.
Go to next page by
clicking order now or
add to cart option on
website.
Enter your address
where you want
your pizza to be
delivered.
Go to next page by
clicking order now or
add to cart option on
website.
Enter your address
where you want you
pizza to be delivered.
Select payment
option and finally
order pizza.
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Dominos Pizza Tracker

5. TRACKING DOMINOS PIZZA
 Confirmation of order that is order accepted
by store
 In step second it is gone in preparation phase.
 In third Pizza it is shown that pizza is sent for
baking process.
 Pizza is packed when baked in the 4th
indicator of tracking process of domino’s
pizza.
 After that pizza is sent for delivery.
 In the last step you can track where pizza is
reached and you can also
 Track the current location of the order on gps
enabled tracking that is provided in some
countries.
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Dominos Pizza Tracker

6. BEHINDTHE SCENES AT DOMINOS PIZZATRACKER
Domino’s Pizza Tracker Process – A Behind the Scenes Look at what actually
happens in the Domino’s Pizza Kitchen and how the steps in the kitchen
connects to the steps in the Pizza Tracker – the tool the customer interacts
with.
STEP 1: Order
Capture An order arrives on a small vintage computer screen. The Domino’s
employee views the order and begins the process of manufacturing the pizza.
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Dominos Pizza Tracker

7. Prep
Step 2: Pizza Manufacturing
Dough
The Dough is made fresh in the morning and is prepared as a batch – that is,
based on expected production volume
Sauce
Once the dough ball is flattened, the Domino’s worker uses a scoring tool to
place divots into the dough.
Cheese and Other Ingredients
The White contraption you see in the picture is a measuring and spreading
tool for cheese – it accurately holds the specified amount of cheese for the
pizza size and then it is spun to spread the cheese evenly over the pizza
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Dominos Pizza Tracker

8. STEP 3: Bake
Pizza is placed in the oven. As
the pizza is placed, the
Domino’s employee starts a
timer.
STEP 4: Box
Pizza to Box Matching Process
When the pizza rolls off the
oven, it is placed in a box that
with the customer’s order label
on it. This part of the process
matches the customer’s pizza
with the correct box with the
customer’s information on it.
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Dominos Pizza Tracker

9. STEP 5: Delivery
Do you see the label maker toward the bottom of the rack? When the
label is printed, that’s the signal to the Pizza Tracker that the customer’s
order is no in the “Delivery” state.
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Dominos Pizza Tracker

10. Information Systems used By Domino’s Pizza
DOM Voice Activated Ordering Assistant:
Domino's, in partnership with Crispin Porter + Bogusky and
Nuance, created and launched a voice controlled pizza
ordering assistant named Dom on iPhone and Android
mobile app.
 It contributed to the company’s milestone of 50% of sales
coming from digital platforms.
 Accurate and cheaper than a standalone application
 Dom can take ,carry out and deliver order, suggest
additions to your order and even find coupons for you.
 Dom allows you to order pizza simply by asking for it,
instead of tapping through a series of menus.
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Dominos Pizza Tracker

11. Information Systems used By Domino’s Pizza
Taleo - Enterprise Recruiting Solution:
 More than 3,800 organizations use Taleo, including 47 of
the Fortune 100 and over 3,000 small and medium sized
businesses.
 Mainly used for talent acquisition and performance
management, in 200 countries and territories.
 Known for its strong configurability and usability.
 Taleo runs on a world-class infrastructure and offers
99.9% availability.
 Taleo's Talent Grid harnesses the resources of the Taleo
community of customers, candidates, and partners to
power the talent needs of companies around the world.
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Dominos Pizza Tracker

12. Information Systems used By Domino’s Pizza
Point of Sale System- PULSE : -
 Proprietary of Dominos
 Improves customer service, reduced mistakes, shorter
training systems
 PULSE performs some functions like Touch Screen
Interface
 Maintaining Sales Figures
 Compiling customer information
 Improved Administrative and Reporting Ability
 Delivery driver routing system improving efficiency of
delivery
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Dominos Pizza Tracker

13. Conclusion
 The dynamic strategies for driving the business in light of
customer satisfaction
 The web centric technology is user friendly
 The unprecedent gaint pizza service tracker
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Dominos Pizza Tracker

14. THANKYOU
Team B2 Dominos Pizza Tracker