2. Contents
Definition of Quality Assurance
QA vs. QC
Development of The Concept of
Quality Assurance
Factors Affecting Product Quality
Components of Quality Assurance
QA Framework
Setting up QA System
Features of QA System
The Quality Manual
Training
SOP
Quality Assurance Cycle
Quality by Design (QbD)
Quality Risk Management (QRM)
Functions of QA
Observation & Findings
Conclusion
Reference
Quality Assurance
3. Methods of Data Collection
Quality Assurance
Online searching
Reference books
Published Journal
Regulatory guideline
4. What is Quality Assurance (QA) ?
Quality
Assurance
• The process of checking
to see whether a product
or service is satisfying
customer requirements
• Quality
• GMP
• Quality Control (QC)
Quality Assurance
6. Development of The Concept of
Quality Assurance
Tylenol Incident:
A total of seven people died in the original
poisonings in 1982. All the victims had taken
Tylenol-branded acetaminophen capsules that had
been laced with potassium cyanide. And several
more deaths in subsequent copycat crimes.
Quality Assurance
7. Factors Affecting Product Quality
Use of production technology
Skill set, tools, and experience of
labor
Availability of needed raw
materials
Storage facilities
Carriage or transport facility
Quality Assurance
8. Components of Quality Assurance
The components of a QA are often grouped into three levels,
variously labeled :
Quality Assurance
10. Continued…
Setting up The System:
Firstly making a quality plan after taking decision of
implementation of quality system
Collection of sufficient funds
Regularly update and change the system based on the
need of the organization
NB: For new plan, quality system is planned before the
startup of the plant and for existing plant, quality system is
developed based on the existing practice.
Quality Assurance
11. Continued…
Features of QA System
Practical and Realistic
Not impose extra workload to the worker
Avoid unnecessary time-consuming
tasks
Quality Assurance
12. Continued…
Quality Manual:
The Quality Manual is composed of the management documents
needed to implement the QA program. It should contain the
description of the pharmaceutical quality system. The description
should include:
The quality policy
The scope of the pharmaceutical quality system
Identification of the pharmaceutical quality system processes, as
well as their sequences, linkages and interdependencies. Process
maps and flow charts can be useful tools to facilitate depicting
pharmaceutical quality system processes in a visual manner
Management responsibilities within the pharmaceutical quality
system
Quality Assurance
13. Continued…
Training:
Every staffs are trained for the enhancement of skill and
expertise.
The upper management develop policy and stands,
assign responsibility and maintain accountability.
The supervisor takes the responsibility of developing
training manual and conducting those training.
The responsibility of the operating personnel is to take
part in those training and become expert.
Quality Assurance
14. Continued…
Types of Training:
Training
Scheduled
Training
Non-Scheduled
Training
• Planned and scheduled
at specific time
• Conducted in case of
any anomalies,
deviation of critical
quality criteria or
quality failure
Quality Assurance
15. Continued…
Standard Operating Procedures:
Documents detailing all specific operations and methods,
including sampling, transportation, analysis, use of and calibration
of equipment, production of reports and interpretation of data.
They are the internal reference manual for the particular procedure
and should detail every relevant step. Anybody of the appropriate
training level should be able to follow the SOP.
An SOP should have a descriptive title and also have a unique
reference and version number.
The purpose of the SOP should be stated alongside the variables
measured, the expected range of values, the limitations of the
method and the expected precision and accuracy.
Quality Assurance
16. Continued…
The Quality Assurance Manager :
For larger projects, proper management of QA will require the
appointment of a QA manager to-
Liaise with staff
Manage data archives
Conduct regular audits and reviews
Report on any QA issues
Inspect facilities and procedures regularly
Trace samples and documents back through the system
Ensure that all appropriate records have been kept.
Quality Assurance
18. Quality by Design (QbD):
The FDA publication defined Quality by Design as:
Developing a product to meet predefined product quality, safety and
efficacy
Designing a manufacturing process to meet predefined product quality,
safety and efficacy
Figure: Quality by Design
Process design and
Process development
Continued Process
verification
Process control
strategy definition
Process validation
Quality Assurance
19. Continued...
The main objectives of Quality by Design:
To facilitate innovation and continuous improvement
throughout the product lifecycle
To provide regulatory flexibility for specification
setting and post-approval changes
To streamline the submission and review processes
Quality Assurance
20. Continued…
Elements of QbD:
1
• Define Target Product Quality Profile
2
• Identify Critical Quality Attributes, Process
Parameters, and Sources of Variability
3
• Design Product and Manufacturing Processes
4
• Control Manufacturing Processes to Produce
Consistent Quality over Time
5
• Risk assessment & risk control
6
• Process Design and Development
Quality Assurance
22. Continued…
Traditional vs. QbD:
Aspects Traditional (Quality by
Testing)
QbD
Pharmaceutical
Development
Empirical, Random, Focus on
optimization
Systematic, Multivariate experiments,
Focus on control strategy and
robustness
Manufacturing
Process
Fixed Adjustable within design space,
managed by company’s quality
systems
Process Control Some in-process testing PAT utilized, Process operations
tracked and trended
Product Specification Primary means of quality
control, based on batch data
Part of the overall quality control
strategy, based on desired product
performance
Control Strategy By testing and inspection Risk-based control strategy, real-time
release possible
Quality Assurance
24. Functions of QA
Quality Assurance
Quality
Assurance
Issue of
batch
production
records
Review of
batch
production
records
Preparation
and review
of SOPs
Review of
quality control
reports
Issue of
product
release
certificates
Upkeep of
reference
samples
Complaint
handling and
investigations
Validations
25. Observations & Findings
Reduces the chance of batch
failure
Only department that closely
related to every other department
Works help in hand with other
department to ensure quality
product and providing safety to
public health.
Quality Assurance
26.
Recommendation
Quality Assurance
• Motivate the
workforce
• SOPs should be
overhauled regularly
and updated if
necessary
• Arrange rewards for
obeying rule properly
• Make penalty for
disobeying any
rules
• The system should
be made automated
and online software
based
27. Conclusion
“Quality is never an accident; it is always the result
of high intention, sincere effort, intelligent
direction and skillful execution; it represents the
wise choice of many alternatives.”
-William A. Fostar
Quality Assurance
28. Reference
Lawrence, X. Y. Pharmaceutical quality by design: product
and process development, understanding, and control.
Pharmaceutical research, 2008; 25(4): 781-791.
Banker, G. S., Siepmann, J., & Rhodes, C. (Eds.). Modern
pharmaceutics. 2002; CRC Press.
Elassy, N. (2015). The concepts of quality, quality assurance
and quality enhancement. Quality assurance in education.
https://fdocuments.net/document/chapter-19-quality-
assurance-for-pharmaceuticals-19-quality-assurance-for-
pharmaceuticals.html, 15/09/2020, 8.30pm.
Quality Assurance