The document discusses persuasion and influencing skills. It defines persuasion as bringing an audience to believe a viewpoint or take action. It outlines techniques for effective persuasion including understanding the audience, making a solid case with credible evidence, and communicating persuasively by appealing to emotions. The document also discusses triggers that elicit automatic responses like reciprocation, commitment, social proof and authority.
The presentation covers some special situations that salespersons normally face. We will cover here how to handle objections, complaints and awkward customers.
The presentation covers some special situations that salespersons normally face. We will cover here how to handle objections, complaints and awkward customers.
http://www.PersuasionTechniques.net
Persuasive techniques can have unlimited applications in modern society. These persuasive techniques are our favorite techniques here at Persuasion Techniques. We thoroughly believe these persuasive techniques can change your life forever in a positive way. Without further ado, here are our favorite persuasive techniques.
1) Set The Mood
2) Assert Your Dominance
3) Become Trustworthy
4) Finding Common Ground
5) Being Unique
6) Confidence
7) Enthusiasm
8) Logos
9) Pathos
10) Ethos
Why Learn Persuasive Techniques? Here are some of our reasons...
Make Real Friends Through Persuasion!
Get ANYONE to like and trust you!
Always Seem Sincere. Even if you truly do NOT care!
Persuade someone using the “Ego Booster“.
Motivate people with challenges.
Persuade others to treat you as a VIP!
Convince your friends to be friends!
4 techniques to Persuade Anyone to FORGIVE YOU!
Interpret someones true inner feelings and emotions!
Using your eyes to persuade! (yes these techniques can be that easy!)
Force someone to tell the truth with persuasion!
Predict anyone’s personality!
5 extreme MENTALISM secrets magicians don’t want you to know!
Exploding your income with social trends!
INSTANTLY make someone happier through HYPNOSIS!
Make anyone do what you want, with this stealthy technique!
Become the true “head of the table”!
Expert SALES skills!
Change someone’s mind on ANYTHING!
Skyrocket PROFIT with ANY product!
Get Amazing Testimonial on your products!
Become an EXPERT in NEGOTIATION!
Reading someone’s eyes!
Get Beautiful Men Or Women To Fall In Love With You!
Resolve Marriage/Relationship Issues!
Motivate ANYONE!
Tips To Break Bad New To Someone.
Guilt-Free Ways To Just Say NO!
Become A Persuasive Storyteller.
Persuade and CONTROL Someone’s Mind!
Successfully persuade others to believe your lies!
Techniques for becoming a highly persuasive public speaker!
Persuade employers! Get your DREAM JOB!
Handle even the most stubborn of children!
Persuasive techniques can change your life forever. Persuasiontechniques.net can create a better lifestyle for you and your loved ones. Learning persuasion techniques will be the best decision of your entire life.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
If you want to take your influencing skills to the next level, email me:
alanbarker830@btinternet.com
This set of slides summarizes my approach to influencing skills as a trainer and coach. Sources of the main ideas are given.
Great customer service is the backbone of any business. Without awesome customer service, your business will struggle to retain customers. This presentation from International Development Services will hit the main points of customer service 101.
How To Get Clients & Sell Without Selling (Social Selling)Jane Frankland
http://jane-frankland.com Let's look at how to sell! If you're interested in how to get more clients, sell without selling and social media marketing, then this is for you.
If you want to change the feast and famine lifecycle you regularly experience; modernize the way you sell and create just ONE system for client generation that you can use over and over again, instead of having to 'reinvent the wheel' each time you go to market then watch the presentation.
In it I'll be sharing how you can:
1. CREATE: How to create a personalized Client and Lead Generation Plan that focuses on attracting your ideal clients, growing your email list and gearing you up to sell more. This will revolutionize your lead generation process and enable you to obtain security with your income.
2. ATTRACT: I'll share with you how you can free yourself from cold calling and endless networking events, and enable sales with speed, plus I'll give you a brand new "Social Media Quick Tip" that I've never shared on a free webinar yet. This one tip recently landed me a 7-figure client and is guaranteed to help you attract your ideal clients on any social media platform.
3. PROMOTE: Learn how to create a quick and easy "Social Media List Building Funnel" to grow your email list and in turn your sales.
4. SELL: Find out how to create posts, status updates and tweets to sell your programs, products and services via all the social channels. These are what I call your social media daily wins and you can be certain that you'll not feel in the slightest bit salezey whenever you use them.
Thanks for watching!
Relationship Selling Presentation by chickledesigns.com
At: Silicon Halton Workshop Day at the @BurlingtonHive >> http://ow.ly/uhRdf
Presented: March 26, 2014
www.siliconhalton.com
@siliconhalton
#shlearn
This is a training session/knowledge mashup that I put together after watching a stanford breakfast series video on persuasion. Also my first attempt of a slidecast.
Toolkit for Employees: Giving and Receiving FeedbackNext Jump
This is the Next Jump tool kit for employees to get started giving and receiving feedback. This is focused on building the habits of feedback, based on the lessons and insights from Next Jump.
From Internalconsistency.com, these slides from a webinar highlight how employee recognition empowers employees to perform while management by exception only reinforces compliance. Motivate employees with frequent recognition to create a culture of engagement.
http://www.PersuasionTechniques.net
Persuasive techniques can have unlimited applications in modern society. These persuasive techniques are our favorite techniques here at Persuasion Techniques. We thoroughly believe these persuasive techniques can change your life forever in a positive way. Without further ado, here are our favorite persuasive techniques.
1) Set The Mood
2) Assert Your Dominance
3) Become Trustworthy
4) Finding Common Ground
5) Being Unique
6) Confidence
7) Enthusiasm
8) Logos
9) Pathos
10) Ethos
Why Learn Persuasive Techniques? Here are some of our reasons...
Make Real Friends Through Persuasion!
Get ANYONE to like and trust you!
Always Seem Sincere. Even if you truly do NOT care!
Persuade someone using the “Ego Booster“.
Motivate people with challenges.
Persuade others to treat you as a VIP!
Convince your friends to be friends!
4 techniques to Persuade Anyone to FORGIVE YOU!
Interpret someones true inner feelings and emotions!
Using your eyes to persuade! (yes these techniques can be that easy!)
Force someone to tell the truth with persuasion!
Predict anyone’s personality!
5 extreme MENTALISM secrets magicians don’t want you to know!
Exploding your income with social trends!
INSTANTLY make someone happier through HYPNOSIS!
Make anyone do what you want, with this stealthy technique!
Become the true “head of the table”!
Expert SALES skills!
Change someone’s mind on ANYTHING!
Skyrocket PROFIT with ANY product!
Get Amazing Testimonial on your products!
Become an EXPERT in NEGOTIATION!
Reading someone’s eyes!
Get Beautiful Men Or Women To Fall In Love With You!
Resolve Marriage/Relationship Issues!
Motivate ANYONE!
Tips To Break Bad New To Someone.
Guilt-Free Ways To Just Say NO!
Become A Persuasive Storyteller.
Persuade and CONTROL Someone’s Mind!
Successfully persuade others to believe your lies!
Techniques for becoming a highly persuasive public speaker!
Persuade employers! Get your DREAM JOB!
Handle even the most stubborn of children!
Persuasive techniques can change your life forever. Persuasiontechniques.net can create a better lifestyle for you and your loved ones. Learning persuasion techniques will be the best decision of your entire life.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
If you want to take your influencing skills to the next level, email me:
alanbarker830@btinternet.com
This set of slides summarizes my approach to influencing skills as a trainer and coach. Sources of the main ideas are given.
Great customer service is the backbone of any business. Without awesome customer service, your business will struggle to retain customers. This presentation from International Development Services will hit the main points of customer service 101.
How To Get Clients & Sell Without Selling (Social Selling)Jane Frankland
http://jane-frankland.com Let's look at how to sell! If you're interested in how to get more clients, sell without selling and social media marketing, then this is for you.
If you want to change the feast and famine lifecycle you regularly experience; modernize the way you sell and create just ONE system for client generation that you can use over and over again, instead of having to 'reinvent the wheel' each time you go to market then watch the presentation.
In it I'll be sharing how you can:
1. CREATE: How to create a personalized Client and Lead Generation Plan that focuses on attracting your ideal clients, growing your email list and gearing you up to sell more. This will revolutionize your lead generation process and enable you to obtain security with your income.
2. ATTRACT: I'll share with you how you can free yourself from cold calling and endless networking events, and enable sales with speed, plus I'll give you a brand new "Social Media Quick Tip" that I've never shared on a free webinar yet. This one tip recently landed me a 7-figure client and is guaranteed to help you attract your ideal clients on any social media platform.
3. PROMOTE: Learn how to create a quick and easy "Social Media List Building Funnel" to grow your email list and in turn your sales.
4. SELL: Find out how to create posts, status updates and tweets to sell your programs, products and services via all the social channels. These are what I call your social media daily wins and you can be certain that you'll not feel in the slightest bit salezey whenever you use them.
Thanks for watching!
Relationship Selling Presentation by chickledesigns.com
At: Silicon Halton Workshop Day at the @BurlingtonHive >> http://ow.ly/uhRdf
Presented: March 26, 2014
www.siliconhalton.com
@siliconhalton
#shlearn
This is a training session/knowledge mashup that I put together after watching a stanford breakfast series video on persuasion. Also my first attempt of a slidecast.
Toolkit for Employees: Giving and Receiving FeedbackNext Jump
This is the Next Jump tool kit for employees to get started giving and receiving feedback. This is focused on building the habits of feedback, based on the lessons and insights from Next Jump.
From Internalconsistency.com, these slides from a webinar highlight how employee recognition empowers employees to perform while management by exception only reinforces compliance. Motivate employees with frequent recognition to create a culture of engagement.
How to create personas and how to segement your audience in a meaningful way.
Hammad Khan of Zabisco presented this slideshow to a crowd of 50 digital decision makers for a Figaro Digital seminar in November 2011.
1. Persuasion & Convincing Skills
Trigger the “Yes” Response
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
2. Persuasion is
1. bring your audience to believe as you do
and/or
2. influence your audience to take action.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
3. May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
4. Influence: Explained
Definition Forms
• Changing the Attitudes • Influence attempts can
and Behaviors of other be either open or covertly
people Without Using Any manipulative.
Force or show of power – In open influence, the
– Active Listening Skills attempt is readily apparent
– Shaping to the target.
– Reflection – In manipulative influence,
the attempt is hidden from
the target.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
5. Influence: Components
Information
• Relevant, factual
information, i.e. Graphs,
Published literature, etc.
• Do not, however, rely on
this alone!
Framework Technical Expertise
• Comfortable context • Assure your
• Similar examples understanding towards
• “No force” approach the problem
• Exhibit experience and
trained qualities
Influence
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
6. Influence and Persuasion
• The refined form of Influence is often
termed as Persuasion.
• Persuasion attempts to win "the heart
and mind" of your client.
• Thus, in order to persuade you must bring
about a change in attitude, which is
basically an emotion-based change.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
7. Where does persuasion take place?
• You wish to convince your client that you have
the solution to his problem.
• You want to convince your client that more time
is needed to complete his request.
• You wish to show your supervisor that working
overtime do not add up to an effective way to get
things done.
• You want to show your client that your proposed
idea is without any demerits.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
8. How do you feel when
clients
raise objections
or
ask questions?
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
9. Each of these situations calls for you
to persuade your audience. In order
to persuade you would have to:
1. Awaken a belief on the part of your listeners
that what you are proposing is a good idea.
2. Show the client that you have a well-
thought-out plan of action available.
3. Be able to convince your client that your
plan of action is realistic and the right thing
to do.
4. Be able to “push the right buttons,” or know
your client.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
10. Analyze your client
A. Supportive client:
– you start with their support
B. Uncommitted client:
– neutral
C. Indifferent client:
– have to get them to pay attention
D. Opposed client:
– against you before you start
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
11. Persuasion: Components
Having Credibility
Making a Solid
Understanding your
Audience Persuasion Case
Effective
Communication
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
12. Components: Defined
Understanding Your
Having Credibility Audience
• Gaining experience in Before
various leadership • How Do The Professionals
positions Make Decisions?
• “The Best Predictor Of
Future Behavior Is Past
Behavior”
Trust Experience Credibility
During
• Watch closely for reactions
• Be prepared to pause for
questions/clarifications
• Hostile Supportive
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
13. Components: Defined
Making a Solid Case Effectively Communicating
• Begin with a compelling • Appealing to emotional
story sides
• Paint a picture of what
you want to happen • Word choice – add color
• Present factual evidence and excitement!
• Anticipate/answer • You have to be able to
objections that might tell a good story!
come up
• End with a clear
statement of what you
want the committee to
do
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
14. “People with Advance Communication
Skills knows the art of influence and
persuasion. It requires practice, finesse
and a skill set that goes beyond those
that the average person possesses.”
-Anonymous
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
15. Clients will remember what you
looked like
more than what you
said
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
16. Persuasion: In a nutshell!
• Related to Perceptions of Credibility
– Trustworthy
– Qualified
– Personal dynamism
• How could being more “Persuasive”
assist you in dealing with others?
• Caution: Persuasive not Aggressive
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
17. Persuasion vs. Coercion
I am going to convince I am going to pick
him/her that he/she him/her up and
want to jump off the throw him/her off
roof.
the roof.
Pe rs u a s i o n C o e rc i o n
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
18. Be more Persuasive without being
Aggressive –Try to convince them
• Find Common Ground
• Be Honest about your intentions
• Be personally Credible, Admit when you
don’t know something
• Be Patient – i.e., reinforce your messages
over time
• Soften your appeals
• Save your most important point for last.
• Give least number of options
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
19. How to Trigger the "Yes" Response
• The movie: Adjustment Bureau
• It's a well-known principle that people like
to have a reason. A reason helps people
make a decision and justify their action.
• "Because" is usually followed by
information and has become, for most
people, a "trigger."
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
20. Validation of Triggers
we humans can't possibly think through
every situation from scratch, so we have
"triggers" that set off automatic,
unthinking action. Our brain is built to
help us simplify life by identifying patterns
moment-by-moment, and automatically
setting in motion set sequences of
standard, well-rehearsed behavior.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
21. Triggers: To convince
• Reciprocation
• Commitment and Consistency
• Social proof
• Liking
• Authority
• Scarcity
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
22. 7 Golden Principles of Persuasion
• Always focus on the end result
• Relate to your audience (whether it be
one or many)
• Sweet talking (weave your intention)
• Use technical words where necessary
• Try to elaborate on what you said earlier
• Remain relaxed at all times
• Take advantage of influence
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services
23. Things to remember!
• Empathy is the key to all types of persuasion
• Don't elaborate too much
• Avoid using excessive statistics
• Don’t show that it’s your opinion, convince
them to believe it as a Universal truth.
• Make it OBVIOUS.
• Do not respond to any verbal attacks, keep
calm and your position light-hearted.
May 29, 2012 Presented by: Ahsan Bham, Team Member
- Employee Services