Perspective of Airbus Defence and Space on Services Market, June 2016

ThisdocumentanditscontentisthepropertyofAirbusDefence&Space.
Itshallnotbecommunicatedtoanythirdpartywithouttheowner’swrittenconsent|[AirbusDefence&SpaceCompanyname].Allrightsreserved.
Military Aircraft Services
Stephan A. Miegel
HO Military Aircraft Services
20.06.2016

Stephan A. Miegel
HO Military Aircraft Services (TAS)
• Studies:
• Master of Science Aerospace and Space Engineering
(University of the Armed Forces Munich, Germany)
• Master of Science National Resource Strategy
(National Defence University Washington, D.C., USA)
• Background:
• 9 years German Air Force officer
• 20 years with Airbus
• Headed the System Support Centre Eurofighter
• Headed the A400M Customer Services Programme
22

3
The Airbus Group Strategy 2.0 leads on 7 strategic paths that focus on commercial leadership,
defence & space optimization and value creation
1
2
3
4
5
6
 Strengthen market position and profitability while
remaining a leader in Commercial Aeronautics
 Preserve leading position in European Defence &
Space and Government markets
 Exploit incremental innovation potential within our
product programs
 Focus on profitability, value creation, and market
position, actively manage portfolio
 Adapt to a more global world
 Focus services on and around our platforms
7  Strengthen our value chain position
Services are a key enabler to execute on
Strategy 2.0 along the 7 strategic paths
Consequences of Strategy 2.0 on Services are:
 More focus
 Leadership
 Innovation, differentiation
 Profitability
 Globalization
Where are we heading to?

Where are we coming from?
4
Fostering of Services integration by creating a competency-based
organization delivering all services activities for all Programmes
Full cross-country integration of Combat and Transport activities
within 3 Centers of Competence
 Optimization of cost base
 Leverage of competences
Services dedicated customer interface backed up by integrated
and focused organization
 Increased customer satisfaction
 Promotion of innovative Solutions
Key benefits
ServicesServices
Services 2.0

5
Technical
Publication
Spare Parts
Configuration
Management
Maintenance
Management
Ground Support
Equipment
Technical
SupportSupportability
Maintenance and
Repair Overhaul
Logistic Support
Analysis
Training
Flight
Operations
Classic support is the past
We are Integrated
We are Performance Based and Innovative
We are Global

We are Integrated – SUZ EF
6
Key benefits
• military and industry personnel form mixed management groups and teams under overall industrial operator‘s responsibility
• efficient utilisation of valuable resources and infrastructure (Rigs, Benches, ASTA (Aircraft Synthetic Training Aids)) at
shared premises at Airbus Defence & Space Manching site
• harmonised processes BAAINBw (Bundesamt für Ausrüstung Informationstechnik und Nutzung der Bundeswehr)
representation at site co-location of National Data Centre
The SUZ EF is a unique Co-Operation between Airbus Defence & Space and the German Customer to combine
industry know-how with military system competence
Unique Co-located Environment for the
Eurofighter ISS
SUZ EF
BAAINBw: Bundesamt für Ausrüstung Informationstechnik und Nutzung der Bundeswehr

7
AMTAC (Airbus Technical AOG Centre) offers the Customer a single point of contact to address all their technical and
operational queries providing high quality support 24/7
Front Office Back Office
(2nd & 3rd Level)
Back Office
(1st Level)
AMTAC
Service Eng. Other Airbus areas
Vendors
Query Originator
Customer
Supportability Eng. Authorities
FSR
Subsidiary
Others
Flight Ops.
IS/IT & GSS
Key benefits
• Team with direct engineering and material background with a vast experience in technical support
• Unique understanding of the customers’ concerns and constraints, total dedication in minimizing aircraft downtime and
mission success
Worldwide technical support for
AOG & work stoppages
FSR: Field Service Representative
We are Integrated – AMTAC

8
Flight Operations Solutions
• On Site Support: Our specialists working side by side within
squadrons
• Operational Studies: Maximize Aircraft capabilities. Cargo
analysis, airports procedure design, Aircraft Performance
monitoring.
• Mission Planning: Flight plans and flight folder preparation
for mission success.
Flight Operations Manuals and Operational Support
• Aircraft operation manuals for pilots, loadmasters and
AROs.
• MMEL extensions issuance to increase aircraft availability
• Flight Operations Transmissions to operators to ensure
aircraft airworthiness, safety and efficiency in operations
Electronic Flight Bag Solutions
• Digital Flight Ops Manuals – “Paperless Cockpit”
• Aircraft flight performance optimization
• Electronic navigation charts hosting
x5
2014
2015
We are Integrated – Operations Services
Amount of operational support

Pool SparesAutonomous Model
• IP distributed along nations to optimize response.
• Pool owned by Airbus Defence & Space, charging a participation fee.
• Decrease of total IP needed and enhancement of total efficiency.
• IP acquire of each nation.
• IP estimated with fleet and
configuration of each nation.
• Spares owned by nations.
Step 1 Step 2
9
** OSS‘s managed by AD&S
* Drop-Shipment only on OSSOEM
way, for unserviceable unit.
For already repair units from OEMs,
necessary mid step via AD&S
logistic center
OEMs/Repair
Centers
We are Performance Based and Innovative – Spares Availability
IP: Initial Provisioning
OSS: On-Site Stock

Initial Investment
decrease
Initial
Provisioning
Material
Investment
Spare
Pool
Material
Investment
Saving
Autonomous
Model
Pool
Model
Optimized processes
• Single Interface
• On site Assistance
• OEMs performance optimisation
Financial Benefits
• Reduced investment and Inventory
• Improved cash management
Operational benefits
• Guaranteed spares availability
• Reduced operational risk
Integrated Solution
• Airbus inventory and Upgraded Component
• Logistics & Repair services and OEM Management
• Warranty Management
Expertise and Performance Commitment
• Knowledge in A/C system and maintenance program
• Monitoring of OEM performance
• Direct link with Airbus Defence & Space engineering and
support
10
We are Performance Based and Innovative – Spares Availability

11
Creating and providing
information by seeing data in
context and understanding
their relevance within the
process / situation.
Collecting and analysing
provided data.
Knowing and understanding
of nomenclature, context,
semantic, relation and use.
We produce information by understanding the relations and putting data in context
We are Performance Based and Innovative – Digitalized Services

18 TAS
Subsidiaries &
Participations
Military Aircraft services external
network
Military Aircraft
subsidiaries
Future development
Colombia
Brazil
France
Poland
Saudi Arabia
Qatar
United States
Mexico
Canada
United Arab Emirates
India
Finland
Turkey
UK
Germany
Spain
Portugal
Singapore
Indonesia
America
• ADSMA (US)
• AIRBRAS (BR)
Europe
• AM FR (FR)
• AVDEF (FR)
• CATS (FR)
• PentaStar (FR)
• AMSL (DE)
• FDS (DE)
• FUS (DE)
• GFD (DE)
• PANAVIA (DE)
• IAMCO (IT)
• AMSTR (TR)
• AMUK (UK)
• ATRS (UK)
• A400M Training Serv. (UK)
Middle East
• ADSAS (SA)
• AMSO (OM)
Oman
12
We are Global – Our Subsidiaries
Australia

13
We are Global – Training Network
MRTT PTT
MRTT
A400M
AUS
MRTT
C295
OMAN
BR
C295
UK
EF ASTA
TR
A400M
EF ASTA
MRTT
SP
Flight Ops
P3 MTTAT
A400M
C295
CN232
CATS
AvDef
Flight Ops
A400M
MRTT
Flight Ops
EF ASTA
EF GTA
A400M
Flight Ops
GFD
GE
FR
CH
PC-21
IT
EF ASTA
AUT
EF ASTA
Flight Ops
C212
PC-21
UAE
PC-21
MRTT
Flight Ops
KSA
PC-21
MRTT
Flight Ops
Basic training (CATS)
• Airworthiness management
• Fleet services for specific
aircraft models
• Integrated logistic support
• Line & base maintenance
• Ground technical training
 Platform agnostic turnkey solution
for basic training
Advanced mission training
(Target System &Services
together with GFD and
AvDef)
• Design & development and
operation of Air-to-Air &
Ground-to-Air targets
• Target Towing
• Tactical training
• Electronic warfare missions
• Zone cleaning
• ISR operations

14
C-295
A/C
P3
A/C
C295
A/C
C295
A/C
C212
CN235
A/C
C-295
CN235
C295
A/C
C212
CN235
C295
A400M
A/C
C295
A/C
A400M
A/C
C295
A/C
C212
CN235
C295
A/C
C-212
CN235
A400M
A/C
MRTT
A/C
A400M
C295
A/C
C212
CN235
C295
A/C
MRTT
A400M
C295
A/C
C295
A/C
C295
A/C
A400M
A/C
MRTT
A/C
CN235
C295
We are Global – MRO Network
Fleet
Density
+
-
Airbus DS Service
Centre
Airbus DS partnerAirbus Defence &
Space facilities
Airbus Defence &
Space capacities
Existing
Potential
On going
P3
Glossary

Key figures
• 26 aircraft in operation in 5 countries.
• Over 9000 flight hours since entry into service since 2013.
• In Service Support contract running for France, UK, Germany, Turkey
and Malaysia.
• Full Flight Simulators full operative in France, UK, Germany and Spain.
• Subsidiaries located in Germany, UK, Turkey and France.
Local team support in Malaysia.Some statistics…
A400M Customer Services
FLEET FLEET SIZE
9 A/C
3 A/C
8 A/C
3 A/C
3 A/C
16
MSN 36 – Delivery: June 9th MSN 33 – Delivery: June 8th

17
Current order book
174 aircraft contracted by 7 European Launch Nations and 1 export customer:
Belgium
(7)
France
(50)
Germany
(53)
Luxembourg
(1)
Spain
(27)
Turkey
(10)
UK
(22)
Malaysia
(4)

A400M Entry Into Service (EIS)
3 years 5 countries 26 AN EXTRAORDINARY
CHALLENGE
Entry Into
Service
2014
RMAF MSN 22
GAF MSN 18
FAF MSN 7
FAF MSN 8
Aug
Dec
TURAF MSN 9
April
FAF MSN 10
July
FAF MSN
11
Aug
Sep
FAF MSN 12
RAF MSN 15
Nov
FAF MSN 14
Dec
TURAF MSN 13
RAF MSN 17
Feb
March
20152013
RAF MSN 20
RAF MSN 24
RAF MSN 25
FAF MSN 19
June
July
Sep
Oct
Nov
Dic
TURAF MSN 28
GAF MSN 29
FAF MSN 31
GAF MSN 30
RMAF MSN 32
2016
Feb
April
June
RAF MSN 16
RAF MSN 21
RAF MSN 26
FAF MSN 31
RMAF MSN 32
18
FAF MSN 33
RMAF MSN 36

19
‘Single Engineering Organisation’ at RAF Brize Norton
Line & Base Maintenance (UK MRP Part 145)
Continuing Airworthiness Management (UK MRP Part M)
Working as ‘One Team’
Engineering, Material, MRO, Flight Operations,
Training  (18 Year Service Contract in Joint Venture)
Preparing Global Support – initial Spares Pooling with
France
Mission Success orientated – meet planned mission
tasking
‘Whole Force’ Approach with RAF – from MOB to
Deployed support
*New Infrastructure under construction
Since last TMB, in October 2015 …
Working as one Team in Brize Norton
*
MOB: Main operating Basis

14.06.2016 20

21
Singapore Airshow - February 2016
New hangar and warehouse ready for the RMAF - January 2016
FFS acceptance by the German Airforce
Opening Ceremony A400M Support Center
in Wunstorf
Together with our customer, reaching important milestones

Year 2016
Year 2016
Cumulated Flight Hours
Cumulated flights performed
[FH]
22
6861
7611
8107
8717 9256
10.000 FH to be reached by end
of July – early August.
Jan Feb March April May
RAF 48 88 47 44 49
TURAF 34 41 60 47 41
FAF 54 87 46 42 51
GAF 20 19 20 44 14
RMAF 19 13 8 22 25
We make it fly!

WE MAKE IT FLY
Eurofighter

Eurofighter Highlights
24
Key figures
• 474 aircraft in operation within 6 countries
• Over 330.000 flight hours since entry into service in 2004
• Up to 99% fleet availability in deployments
• Combat proven
Novum: EF Spares Availability
• Replacing traditional on-demand support by a Materiel
Availability Service
• Shift of responsibility and risk from Customer to Industry:
 Fleet development risk
 Cost risk
 Performance risk

Eurofighter Highlights
25
Highlights 2016
• February 2016: NETMA and Eurofighter GmbH have signed an agreement to
streamline the Type and Airworthiness Certification process.
• February 2016: 8 year In-Service Support contract signed between Austrian MoD
and EF GmbH
• April 2016: Kuwait signs order for the Delivery of 28 Eurofighter Typhoons
• 10 years capability plan defined with Operating Nations is under implementation
NETMA: NATO Eurofighter and Tornado Management Agency
MoD: Ministry of Defence

Tornado Highlights
27
Key figures
• 259 aircraft in operation within 4 countries
• Very intensive use in current missions
• Out of Service Date for UK confirmed (03/2019) and for Italy pending on Joint Strike Fighter ramp up.
• Strong contribution for Air Strike and RECCE missions.
• Combat proven
Some statistics…
FLEET FLEET SIZE
83 a/c
37 a/c
58 a/c
81 a/c

Tornado Highlights
Symbolic milestones reached
• Production Flight Release and Type Certificate TORNADO NRP31/ASSTA3.1
achieved in Q2/2016
• Upgrade Programs for Italy (SDB and AARGM) and KSA fully on track
Worldwide, close support to Customers
• Strong support for Supply Chain of KSA customer
• Tornado MRO Facility has been opened 2015 at Manching, to perform Heavy
Maintenance as a cooperative model between Airbus Defence & Space and German
Air Force
Fleet capability and availability enhancement
• Roadmap for GE defined in order to support the aircraft until 2040
• Next Upgrade Programs ASSTA4 and ASSTA5 already in discussion with GE
customer
28
NRP: Nachrüstpaket
ASSTA: Avionics System Software Tornado in ADA
SDB: Small Diameter Bomb
AARGM: Advanced Anti-Radiation Guided Missile
KSA: Kingdom Saudi Arabia

Picture:DeutscheMarine
WE MAKE IT FLY
P-3 Orion

Key figures
• More than 300 P-3 Orion aircraft in service by 19 Operators
• Leading Maritime Patrol Aircraft designed by Lockheed Martin
• Operationally proven (Counter Piracy Operations, Maritime Surveillance, etc.)
• Capable platform for long range maritime patrol and special missions
• Fit for the future: Sustain mission capability by Airbus Defence & Space solutions
• Airbus Defence & Space supports P-3 Orion Operators in Germany, Norway, Brazil and Spain
Airbus Defence & Space in
Germany:
Lockheed Martin
authorized P-3 Orion
Service Center
In-Service Support
for
Airbus Defence & Space in
Spain:
P-3 Orion Support Center
for
Material
Management
forP-3 Orion Highlights
30

Itshallnotbecommunicatedtoanythirdpartywithouttheowner’swrittenconsent|[AirbusDefence&SpaceCompanyname].Allrightsreserved. Military aircraft Customer Services TMB 2015
Highest level of P-3 Orion expertise and capabilities
• Airbus Defence & Space in Germany is an approved Lockheed Martin P-3 Orion
Service Center.
• Great level of experience and proven track record in P-3 Orion In-Service Support,
Maintenance and Modifications since 2002.
Performance attractive to new customers
• Airbus Defence & Space took over Material Management for the P-3 Orion fleet of
the Royal Norwegian Air Force in a Performance Based Concept.
• Performance improvements, synergies and economies of scale in a joint German –
Norwegian P-3 Orion Material Management by Airbus Defence & Space.
P-3 Orion Highlights
31
Smart Sustainment Solutions
• Airbus Defence & Space provides innovative Avionics Upgrades, Modifications to
Mission System and Structural Elements (Mid-Life Upgrade) to extend P-3
capabilities and service life
• Sustainment Solutions offered by Airbus Defence & Space allow the German Navy to
revitalize their P-3 Orion fleet and to extend their operational service life beyond 2030.

E-3A AWACS Highlights
33
Key figures
• Airborne early warning and control (AEW&C) aircraft derived from the Boeing 707.
• Operation by NATO planned until 2035.
• Airbus Defence & Space provides maintenance and upgrades for the NATO AWACS fleet for over 30
years.
• Airbus Defence & Space provides European based Sustainment Engineering Capability (technical and
engineering support services) for the NATO AWACS fleet
Some statistics… FLEET FLEET SIZE
16 A/C
33 A/C
7 A/C
4 A/C
5 A/C

E-3A AWACS Highlights
• 50th Depot Level Maintenance Aircraft delivered to NATO
• First AWACS painted with REACH compliant paint system
•
• Upgrade Program (CNS/ATM Installation) started on schedule
• Performance Excellence Award received from Boeing
34
CNS: Communication, Navigation, Surveillance
ATM: Air Traffic Management

C-160 Transall Highlights
36
Some Facts…
Fleet reduction due to replacement by
other transport aircraft (e.g. A400M):
- 2015: 82 aircraft In Service in 3
countries (GAF / FAF / TURAF)
Key figures
• Originally 203 aircraft In Service in 5 countries
• Proven efficiency in tactical and humanitarian operations (e.g. Afghanistan, Africa)
• Over 600 maintenance and upgrade events performed by Airbus in 20 years
• Latest upgrade: Substitution of Ballistic Protection System in C-160 Transall for GAF

Due to degraded protective effect the former installed
Ballistic Protection System has to be replaced in a
short run by a new one with the same protection level.
• First installation in A/C 50+57 from 01.12.2015 to
18.01.2016
• P/O for delivery of 22 Ballistic Protection Sets
launched
• Implementation based on Service Bulletin is planned
for 22 A/C
• Current status 5 A/C already modified.
• These A/C are planned for deployment to Mali
(UN-Mission MINUSMA)
37
C-160 Transall Highlights

WE MAKE IT FLY
Light &
Medium

FLEET FH
478 > 3.300.000
236 > 1.350.000
148 > 250.000
Light and Medium Highlights
39
Key Figures
• 920 aircraft sold in 66 countries (world market leader for Light & Medium platform!)
• 127 operators and more than +4,800,000 flight hours
• 58% of the market and new contracts signed (eg. Egypt, Kazakhstan, Saudi Arabia…)
• 13 Full In Service Support customers
• Proven operational efficiency: Tactical, Maritime Patrol and ISR missions.
• Covers a wide variety of transport and Intelligence, Surveillance and Reconnaissance missions.
Some statistics…

 The 2016 Ecuador earthquake occurred on April 16 . State of emergency declared
 C-295 FAE based in Manta in collaboration with Airbus Defence & Space participated in:
• people evacuation,
• rescue equipment transportation
• food and medicine transport
 C-295 from Brazilian Air Force supported the humanitarian relief actions with:
• a cargo of 600.000 units of tetanus immune globulin (2.400 bottles),
• emergency kits with 42 items including drugs and basic health supplies.
40
C295 Support to Ecuador’s Earthquake affected population

RAFO C295 Full Capabilities Set-Up
• In April 2016, took place the final successful acceptance of all the deliverables included in the contract
with the Royal Air Force of Oman (RAFO).
• Airbus Defence & Space provided full support for the deployment of the RAFO fleet (4 C295 MTA & 4
C295 MPA) in two main operating bases.
• Also full training capabilities were delivered and set up on the field, including Mission Support Centre,
Full Flight Simulator and a Full Mission Simulator.
• An Airbus Defence & Space team, comprising of aircraft and training technicians, was deployed on-site in
2013 and will keep providing support under the contract until mid 2017.
41
MTA: Military Transport Aircraft
MPA: Maritime Patrol Aircraft

WE MAKE IT FLY
A330 MRTT

Derivatives Highlights
43
Key Figures
• 27 Aircraft in operation in 4 countries (5 RAAF, 6 RSAF, 3 UAE, 13 FSTA)
• Over 55.000 Flight Hours since Entry into Service in 2011.
• 3 new MRTT programs (French AF, Korean AF & Gov. of Singapore)
• 2 Full In Service Support customers (FSTA & RSAF)
• Up to 96% fleet availability (the highest record for a military platform!)
• Proven efficiency in Air to Air refueling operations.
AMUG conference (Nov 2016, Madrid)
• Main focus on Global Fleet Stewardship
(GFS) concept agreements and working
groups
• Member Nations and guest Nations
participation

• During the last months, our customers have been operating their A330-MRTT fleet flying well over the
originally expected flight hours, proving a very high reliability in their missions.
• These reliability figures are close to the ones provided by the civil A330 and, therefore, could be
considered as a record for a military platform.
• Also, MRTT aircraft are qualified to refuel several type aircrafts (i.e. fighters, tankers, transport), using
both boom and pod systems.
We provided 24/7 support
directly on Customer Base to ensure Mission Success
44
MRTT has proven to be the most capable and versatile tanker.
MRTT Operations

WE MAKE IT FLY
Training

• Airbus Defence & Space has made the decision to invest in a new A330 MRTT Full Flight Simulator on
top of the already existing ARO (Air Refueling Operator Simulator).
• The simulator will be manufactured by INDRA and will be located in the already existing state of the art
training facilities in Seville: International Training Center.
• The new FFS will significantly improve the in house training capabilities for MRTT recurrent and new
crews courses.
46
FFS will be fully operational by the first quarter 2018.
MRTT Full Flight Simulator

ThisdocumentanditscontentisthepropertyofAirbusDefenceandSpace.
Itshallnotbecommunicatedtoanythirdpartywithouttheowner’swrittenconsent|[AirbusDefenceandSpaceCompanyname].Allrightsreserved.
“Outstanding teams
working jointly
with Customers
worldwide
to deliver mission
success.”

Perspective of Airbus Defence and Space on Services Market, June 2016

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