This document outlines the key aspects of a performance management system, including the main stakeholders (appraisee, appraiser, reviewer, HR), the purpose of performance management (recognizing employee efforts and contributions, providing feedback, promoting development), and the performance appraisal timeline (setting key result areas at the start of the year, providing mid-year feedback, and conducting annual performance appraisals at year-end to review goals and provide further feedback).

1. Performance Management System
Key Stakeholders
Appraisee Appraiser
Reviewer HR

2. Contents
• Purpose of Performance Management
• Overview of Performance Management Process
• Performance Appraisal Process Timeline
• Objectives - Year End Appraisal

3. Purpose of Performance
Management
• Recognize the efforts and contributions of employees
• To provide optimum opportunity to an individual to realize
his/her full potential
• To provide feedback on performance
and expected standards
• To aid every manager to promote the most
effective use of human resources
• To promote shared understanding of task
and relationship between
supervisors & subordinates

4. Overview of Performance Management
Process

5. Performance Appraisal Process
Timeline
Annual Performance
KRA Setting Mid Year Feedback
Appraisal
(beginning of year) (Mid Year Review)
(Year End Review)
KRA = Key Result Areas

6. Objectives - Year End Appraisal
To review the KRAs set at the onset of the year
To reflect on/understand the process of achieving KRAs
To provide feedback on the performance standards
To identify strengths and areas of improvement
To prepare broad action plans for the next year based on the strengths
and areas of improvement
To calibrate performance within a normative band