The document outlines several case studies with objectives, accountabilities, and standards for different business units at Disney, including enhancing business units, developing pricing models, building relationships, increasing spending, and saving costs. Specific competencies are also defined, with behavioral indicators at different levels and suggestions for developing competencies like producing detailed plans, clarifying purposes, and ensuring appropriate communication.

1. Case study 5-1
Objective:
1. Enhance business unit.
2. That pricing model creates business advantage.
3. increase the percentages spend
4. To make profit and better business unit
5. Build relationship.
6. Saving cost
Accountability
1. analytical support, have ability to identify and rearticulate critical aspect of
business
2. develop the pricing model
3. make the effort to enhance the business
4. Work for betterment of Disney.
5. Communicate with business partner.
6. he can work more then one at the same time
Standard:
1. superior analytical skill
2. current pricing model
3. high impact
4. ability to do work independently
5. strong verbal and communication skill
6. manage multiple task
_______________________________________________________________________
_
Case study 5-2
Objective:
Pricing model creates business advantage.
Accountability
Develop the pricing model
Standard:
Current pricing model
Objective:
1. Pricing list is clear for the customer of Disney to understand better.
2. The pricing are not challenging that they could not afford, pricing are reasonable
that benefit Disney and also its customer.
3. Both the company and customer are agrees upon pricing model.

2. 4. The pricing models benefit the Disney Company it create profit for the company.
5. Its priority on no. one pricing is very important.
6. It is set for the 6 month.
7. Before price setting it is communicated with the employ that it is better or not.
8. These can be change with the business environment.
9. these changes pricing have a few objective, profit salary increase of employ
Standard:
1. It is related with the position. Pricing are related with the things, like for TV, they
have different ticket, film have different, home videos and DVD have different.
2. Performance is measure able and specific, it create profit like 10 million in a year.
3. it is measure with the performance of the department
4. It is important with the purpose of the job and benefit to the organization.
5. It is achieve able with in time.
6. On regular basis it should be determine these are good or need of changing.
Objective:
Build relationship.
Accountability
Communicate with business partner.
Standard:
Strong written and verbal communication
Objective:
1. Relationships are only on the basis of business.
2. To create relationship with other business man is challenging and but not difficult.
3. creation of relationship employees are agree with him
4. It is priorities number 2.
5. There is a time for relationship to complete of specific task.
6. Relation ship can be made.
7. There is a communication between employ and him to create business relation.
8. There should be change in relationship to see situation, mean first some business
partner supply spare parts now they have joint adventure.
9. Relations are limited in no. so many relations are bad for the organization.
Standard:
1. Strong verbal and written communication very important based on key task of the
job.
2. Verifiable, negotiate with business partner.
3. Provide necessary information related to business.
4. Communication always for the organization. There should mean is that to
negotiate with customer its price is that.
5. Communication is always flexible to get better result.

3. Objective
Enhance business unit.
Accountability
Analytical support, have ability to identify and rearticulate critical aspect of
business
Standard:
Superior analytical skill
Objective:
1. It is clear that we want to enhance our business by critical analysis. We want to
make an other them park of Disney.
2. It is challenging that enhance of business is little bit difficult, it require whole
critical analysis.
3. Both the manager and employ are agreed.
4. we take it as no. 3
5. It should be completed with in 3 month.
6. It can be completed.
7. each days work is communicated with employ and manager
8. strategy can be completed
9. There are 6 objective witch are completed in this year.
Standard:
1. it include key elements that can create the new park
2. it is measurable how much the employ perform
3. Its cost determined, from the data available on daily basis.
4. If it become we got 100000 dollar monthly.
5. it is possible to accomplish
6. information is on regular basis
Objective:
Saving cost
Accountability
He can work more then one at the same time
Standard:
Manage multiple tasks
Objective:

4. Objectives are specific and clear, agreed upon, achieveable, and prioritize because it is
clear that we have to save our cost. It should be done by doing multiple tasks. It can be
easily achieve and it is purities that if we do this how much we save.
Standard:
It related to task, and one can do more then one work and also meaning full how it is
useful for Disney. And also possible to do this.
Objective:
Increase the percentage spend
Accountability
Both the manager and employ are agreed.
Standard:
High impact
Objective:
To increase the spend is clear more customer more profit, fully communicated that all the
employ are agreed upon this it is also time bound that with in specific time we generate
revinue.it is although challenging but not possible.
Standard:
It is related to position that we take the company from where it exist to higher
in the market also it is practically measurable what rank of Disney market.
It is reviewed regularlly, where it stands.
Objective:
To make profit and better business unit
Accountability
Work for betterment of Disney.
Standard:
Ability to do work independently
Objective:
Obiective are clear specific, measuravle, significant because all are clrarly defined.
Standard:
It is related to position,specific ,realistic,meanigful because a persone do his work which
is good ,and its outcoum is calculated from his performance.

5. Case study 5-3
Competency
Definition:
Competencies are measureable clusters of knowledge skill and abilities that
are critical in determining how results will be achieved.
Q1: Behavioral indicator
Level 1:
Graduate associate should create short term, long term and medium strategies that
business has need.
o He should communicate regularly about 3 to 5 year plan to ensure business
remain relevant.
o Business goals and match short term goals with long term goals deliverable to
achieve business goals.
o Ensure business goals are communicated and understood across business.
Level 2:
Keep others informed of business goals and inspire buy to them.
o Develop local goals to support wider goals.
o Inspire bur into business goals by showing how individual effort contribute to
them.
o Provide timely and appropriate information to supports achievements of business
goals.
Level 3:
Supports business goals by addressing issues likely to effect achieving them.
o Regularly reviews and communicate progress on business goals.
o Uses the business goals to prioritize work.

6. Q 2: behavior when some one not demonstrates a competency effectively.
There are some points which are in effective competency.
o If he shows unfairness to all. Take work with baseness.
o If he do not work with check list.
o If an existing frame work is need to be updated.
o Does not check performance regularly.
o Does not communicate with employ.
o Does no take feed back from customer and also employ.
Q 3: list of suggestion for developing the competencies.
o Produce detail plan to achieving objective of Disney
o Every one knows what his work in Disney is.
o Behavior should be necessary and appropriate to all.
o Clarification of the purpose