The document discusses performance management issues at the National Institute of Management. It analyzes insights from the case study, including that faculty opposed changes to the measurement system as the incentive system was their main motivation. It also notes key parameters for business school rankings like intellectual capital, placement performance, and industry interface. The board of directors proposed a new incentive system in 2006 with changes like defining work activity limits and incentives for organizational priorities. However, implementation issues included concerns about equalizing work units across roles and an overemphasis on certain activities over research. Overall, the system required improvements to better measure qualitative performance and align with the institution's goals.