The document discusses the involvement of service users and carers in the qualifying programs at the University of Dundee. It outlines several modules where service user influence is incorporated, including policy, practice learning, and service user views. It also discusses the benefits of inclusion, such as helping students understand issues important to service users and regarding them as experts in their own situations. Service users were consulted about their experiences with student social workers and emphasized qualities like being friendly, approachable, good listeners, and able to communicate.