This document discusses how external and internal factors affect a medical organization. External factors include social, economic, political, and technological influences, while internal factors relate to human resources and organizational policies/laws. It provides an example of a medical laboratory system and its components, including inputs (laboratory rooms, staff, equipment), processes (quality control, investigations, reporting results), and managerial functions (planning, organizing, leading, controlling). Planning is described as analyzing data to identify needs, assess resources, and make objective-driven changes.