SlideShare a Scribd company logo
Introduction
• Paytm is one of the largest and fastest growing Indian e-commerce shopping
websites launched in 2010 and is headquartered in Noida
• It was founded by Vijay Shekar Sharma
• Paytm means ‘Pay through Mobile’
• Initially it focused on mobile and DTH recharging
• In 2014, the company launched Paytm Wallet, India’s largest mobile payment
service platform with over 40 million wallets.
• It has over 122 million active users
• It handles around 7 million transactions worth about Rs 120 crore
The Marketing Mix of
Product Mix
• Paytm is a payment system via the electronic-commerce medium
• It started it’s operations as a B2B organisation but then realised the
importance of customer participation and hence opened up a B2C option
• Paytm offers various products & services like online shopping, e-wallet, etc
• Customers can access Paytm through their computer and as an app on their
smartphones for making and receiving payments, mobile recharging, paying
various bills and DTH, etc
• QR Codes scanning makes it easier for faster transactions to be made
Price Mix
• PayTM is a free to use service and is a medium through which customers can
make payments for goods and services
• The PayTM Wallet is free to download and allows customers to make and
receive payments quickly and efficiently and the money in the PayTM Wallets
can be transferred to the customers bank accounts
• PayTM also gives discounts and offers on products to customers and
sometimes even gives them free services
• PayTM earns it’s revenue from commissions on transactions
• Paytm also offers Cashbacks
Place Mix
• Paytm like any other app or website, is accessible everywhere through a
smartphone or laptop that has an internet connectivity
• Paytm is widely accepted as a mode of payment across various industries,
sectors and geographies
• Several restaurants, groceries, supermarkets and hotels accept Paytm as a
payment method
• These show he extensive reach of the service, which is widely accepted by
vendors and customers alike
Promotion Mix
• Paytm was able to scale up its business
quickly after demonetization
• Ad campaigns have been showcased through
TV commercials, online ad banners, billboards,
print media like newspapers, magazines, etc
• The catchy phrase, ’Paytm karo’ has also
helped them to become a household name
• They also rely heavily on word-of-mouth
publicity
Promotion Mix
Billboards
Promotion Mix
• It was preferred by many people as it was
convenient and quick for making and receiving
payments
• In October 2016 they started a railway and
flight booking service
• 93% of their rail bookings comes from the app
• More than 3 million passes were booked on Paytm in May 2017, many of which
had come from Tier 1 & Tier 2 cities
• Paytm is the title sponsor for every cricket series in India hosted by BCCI since the
year 2015
Promotion Mix
• Paytm Gold launched in April 2017, has
been successful in drawing in a customer
base to save Gold digitally in a cost effective
manner
• 60% of purchases were from Tier 1 & Tier 2
cities
• People can send 24k Gold as a gift by using
their Gold Passbook
Paytm Gold
PROS of
• Convenience
• Discounts offered
• No change worries
• Multipurpose uses
• Tracking spends
• Universal compatibility of app and website in all platforms
CONS of
• No proper grievance redressal system
• No stringent legal process to prevent online frauds
• Challenging for tech unfriendly people
• Majority consider cash as primary currency
• Lack of internet availability in certain parts of the country
Future Opportunities of
• Tapping the untapped market
• Payment through wallets using NFC, tokenization, biometrics – Because
Mobile devices will be a mainstream option for person-to-person or person-to-
business payments
• Exponential growth in online shopping (online retail sales surpassed almost 40
billion USD in end 2016)
• Developing solutions that are not payment solutions, but are touch payments –
solutions for merchant, gift, loyalty, data analytics, etc
• Financial Inclusion
• Analytics solutions
• Remittances
Future Challenges of
• They are under the constant threat of being hacked
• Network and server issues can give rise to huge problems
• The E-wallet market is highly saturated with substitutes like Whatsapp Pay,
Mobikwik, PayUmoney, FreeCharge, etc
Thank You

More Related Content

What's hot

Paytm ppt
Paytm pptPaytm ppt
Paytm ppt
Sukeerth cherry
 
PAYTM case study.pdf
PAYTM case study.pdfPAYTM case study.pdf
PAYTM case study.pdf
Ashritha U
 
Business mode of paytm
Business mode of paytmBusiness mode of paytm
Business mode of paytm
asarthak
 
Market Analysis of Paytm
Market Analysis of PaytmMarket Analysis of Paytm
Market Analysis of Paytm
Shubhank Shukla
 
Paytm presentation
Paytm presentationPaytm presentation
Paytm presentation
Md Wasim Ansari
 
Paytm analysis
Paytm analysisPaytm analysis
Paytm analysis
Kushal Khemka
 
Paytm-Harsh Mandot
Paytm-Harsh MandotPaytm-Harsh Mandot
Paytm-Harsh Mandot
Harsh Jain
 
Paytm case study
Paytm case study Paytm case study
Paytm case study
ShivaniPrajapati19
 
Paytm
Paytm Paytm
Paytm
Apurva Singh
 
Casestudy on paytm
Casestudy on paytmCasestudy on paytm
Casestudy on paytm
Crossprof.com
 
Paytm Market Analysis
Paytm Market AnalysisPaytm Market Analysis
Paytm Market Analysis
Ravi Viswavarapu
 
Paytm consumer behaviour
Paytm   consumer behaviourPaytm   consumer behaviour
Paytm consumer behaviour
Murugan MP
 
Paytm - Case Study Overview
Paytm - Case Study OverviewPaytm - Case Study Overview
Paytm - Case Study Overview
Dario de Wet
 
Paytm as project
Paytm as projectPaytm as project
Paytm as project
AYUSH JAIN
 
Case Study on PAYTM
Case Study on PAYTM Case Study on PAYTM
Case Study on PAYTM
Nitin Pandey
 
Paytm business model
Paytm business modelPaytm business model
Paytm business model
Aashish Pahwa
 
Paytm case study
Paytm case study Paytm case study
Paytm case study
Ketan Gholap
 
revenue model of paytm
revenue model of paytmrevenue model of paytm
revenue model of paytm
VIJAY KUMAR
 
Paytm
PaytmPaytm
Shubham Behal Paytm PPT.pptx
Shubham Behal Paytm PPT.pptxShubham Behal Paytm PPT.pptx
Shubham Behal Paytm PPT.pptx
ayushsharma890
 

What's hot (20)

Paytm ppt
Paytm pptPaytm ppt
Paytm ppt
 
PAYTM case study.pdf
PAYTM case study.pdfPAYTM case study.pdf
PAYTM case study.pdf
 
Business mode of paytm
Business mode of paytmBusiness mode of paytm
Business mode of paytm
 
Market Analysis of Paytm
Market Analysis of PaytmMarket Analysis of Paytm
Market Analysis of Paytm
 
Paytm presentation
Paytm presentationPaytm presentation
Paytm presentation
 
Paytm analysis
Paytm analysisPaytm analysis
Paytm analysis
 
Paytm-Harsh Mandot
Paytm-Harsh MandotPaytm-Harsh Mandot
Paytm-Harsh Mandot
 
Paytm case study
Paytm case study Paytm case study
Paytm case study
 
Paytm
Paytm Paytm
Paytm
 
Casestudy on paytm
Casestudy on paytmCasestudy on paytm
Casestudy on paytm
 
Paytm Market Analysis
Paytm Market AnalysisPaytm Market Analysis
Paytm Market Analysis
 
Paytm consumer behaviour
Paytm   consumer behaviourPaytm   consumer behaviour
Paytm consumer behaviour
 
Paytm - Case Study Overview
Paytm - Case Study OverviewPaytm - Case Study Overview
Paytm - Case Study Overview
 
Paytm as project
Paytm as projectPaytm as project
Paytm as project
 
Case Study on PAYTM
Case Study on PAYTM Case Study on PAYTM
Case Study on PAYTM
 
Paytm business model
Paytm business modelPaytm business model
Paytm business model
 
Paytm case study
Paytm case study Paytm case study
Paytm case study
 
revenue model of paytm
revenue model of paytmrevenue model of paytm
revenue model of paytm
 
Paytm
PaytmPaytm
Paytm
 
Shubham Behal Paytm PPT.pptx
Shubham Behal Paytm PPT.pptxShubham Behal Paytm PPT.pptx
Shubham Behal Paytm PPT.pptx
 

Similar to Paytm: Marketing Mix | Pros & Cons

Digital wallet service in india - Netscribes
Digital wallet service in india - NetscribesDigital wallet service in india - Netscribes
Digital wallet service in india - Netscribes
Netscribes
 
Paytm
PaytmPaytm
Presentation on Paytm mobile application
Presentation on Paytm mobile applicationPresentation on Paytm mobile application
Cashless economy
Cashless economyCashless economy
Cashless economy
siddharthapada
 
paytm marketing mix on 7 p
paytm marketing mix on 7 p paytm marketing mix on 7 p
paytm marketing mix on 7 p
VenkatasaiMalla
 
Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013
Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013
Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013eTailing India
 
Avinash paytm Neww.pptx
Avinash paytm Neww.pptxAvinash paytm Neww.pptx
Avinash paytm Neww.pptx
AvinashKuyate
 
Creating New Payforit Business Models
Creating New Payforit Business ModelsCreating New Payforit Business Models
Creating New Payforit Business Models
Oxygen8 Group
 
PayTech Trends 2016
PayTech Trends 2016PayTech Trends 2016
PayTech Trends 2016
Opus Consulting Solutions
 
Towards cashless economy
Towards cashless economyTowards cashless economy
Towards cashless economy
Jithin Parakka
 
Mobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav SharmaMobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav SharmaAbhinav Sharma
 
Mswipe
MswipeMswipe
Paytm
PaytmPaytm
Paytm
PaytmPaytm
Digital disruptions in finance
Digital disruptions in financeDigital disruptions in finance
Digital disruptions in finance
Ernie Teo
 
Top 8 digital payment trends for 2020
Top 8 digital payment trends for 2020Top 8 digital payment trends for 2020
Top 8 digital payment trends for 2020
Nikunj Gundaniya
 
Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...
Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...
Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...
Arnab Ghosh
 
Digital banking in India - Operation, Payments and Clearing
Digital banking in India - Operation, Payments and ClearingDigital banking in India - Operation, Payments and Clearing
Digital banking in India - Operation, Payments and Clearing
Supratik Nag
 
WAY4 Solutions Overview
WAY4 Solutions OverviewWAY4 Solutions Overview
WAY4 Solutions Overview
BachNguyenNhu
 
Cashless economy - Presentation of Cashless economy methods to follow
Cashless economy - Presentation of Cashless economy methods to followCashless economy - Presentation of Cashless economy methods to follow
Cashless economy - Presentation of Cashless economy methods to follow
Abhinav Reddy Lattu
 

Similar to Paytm: Marketing Mix | Pros & Cons (20)

Digital wallet service in india - Netscribes
Digital wallet service in india - NetscribesDigital wallet service in india - Netscribes
Digital wallet service in india - Netscribes
 
Paytm
PaytmPaytm
Paytm
 
Presentation on Paytm mobile application
Presentation on Paytm mobile applicationPresentation on Paytm mobile application
Presentation on Paytm mobile application
 
Cashless economy
Cashless economyCashless economy
Cashless economy
 
paytm marketing mix on 7 p
paytm marketing mix on 7 p paytm marketing mix on 7 p
paytm marketing mix on 7 p
 
Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013
Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013
Tarun Arora- ATOM- eTailing India Conclave Jaipur- 2013
 
Avinash paytm Neww.pptx
Avinash paytm Neww.pptxAvinash paytm Neww.pptx
Avinash paytm Neww.pptx
 
Creating New Payforit Business Models
Creating New Payforit Business ModelsCreating New Payforit Business Models
Creating New Payforit Business Models
 
PayTech Trends 2016
PayTech Trends 2016PayTech Trends 2016
PayTech Trends 2016
 
Towards cashless economy
Towards cashless economyTowards cashless economy
Towards cashless economy
 
Mobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav SharmaMobile Payments in India_Abhinav Sharma
Mobile Payments in India_Abhinav Sharma
 
Mswipe
MswipeMswipe
Mswipe
 
Paytm
PaytmPaytm
Paytm
 
Paytm
PaytmPaytm
Paytm
 
Digital disruptions in finance
Digital disruptions in financeDigital disruptions in finance
Digital disruptions in finance
 
Top 8 digital payment trends for 2020
Top 8 digital payment trends for 2020Top 8 digital payment trends for 2020
Top 8 digital payment trends for 2020
 
Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...
Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...
Why Cash is Still King - Examining the Effectiveness of Alternate Delivery Ch...
 
Digital banking in India - Operation, Payments and Clearing
Digital banking in India - Operation, Payments and ClearingDigital banking in India - Operation, Payments and Clearing
Digital banking in India - Operation, Payments and Clearing
 
WAY4 Solutions Overview
WAY4 Solutions OverviewWAY4 Solutions Overview
WAY4 Solutions Overview
 
Cashless economy - Presentation of Cashless economy methods to follow
Cashless economy - Presentation of Cashless economy methods to followCashless economy - Presentation of Cashless economy methods to follow
Cashless economy - Presentation of Cashless economy methods to follow
 

More from Yohan DSouza

Shelter Don Bosco - CSR Fundraising
Shelter Don Bosco - CSR FundraisingShelter Don Bosco - CSR Fundraising
Shelter Don Bosco - CSR Fundraising
Yohan DSouza
 
Changing attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertisingChanging attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertising
Yohan DSouza
 
Impact of Digital Technologies on the Advertising Industry
Impact of Digital Technologies on the Advertising IndustryImpact of Digital Technologies on the Advertising Industry
Impact of Digital Technologies on the Advertising Industry
Yohan DSouza
 
Service Marketing - IndiGo
Service Marketing - IndiGoService Marketing - IndiGo
Service Marketing - IndiGo
Yohan DSouza
 
Sales Process for Airlines
Sales Process for AirlinesSales Process for Airlines
Sales Process for Airlines
Yohan DSouza
 
Mahindra Tractors - Rural Marketing
Mahindra Tractors - Rural MarketingMahindra Tractors - Rural Marketing
Mahindra Tractors - Rural Marketing
Yohan DSouza
 
Indigo - Service Marketing (Study)
Indigo - Service Marketing (Study)Indigo - Service Marketing (Study)
Indigo - Service Marketing (Study)
Yohan DSouza
 
Cirque Du Soleil (Case Study)
Cirque Du Soleil (Case Study)Cirque Du Soleil (Case Study)
Cirque Du Soleil (Case Study)
Yohan DSouza
 
A Report on the Punjab National Bank Scam (Nirav Modi)
A Report on the Punjab National Bank Scam (Nirav Modi)A Report on the Punjab National Bank Scam (Nirav Modi)
A Report on the Punjab National Bank Scam (Nirav Modi)
Yohan DSouza
 
Human Resource Management: Types of Appraisals
Human Resource Management: Types of AppraisalsHuman Resource Management: Types of Appraisals
Human Resource Management: Types of Appraisals
Yohan DSouza
 
ERPG Model (Economics)
ERPG Model (Economics)ERPG Model (Economics)
ERPG Model (Economics)
Yohan DSouza
 
Cultural differences between China & UK
Cultural differences between China & UKCultural differences between China & UK
Cultural differences between China & UK
Yohan DSouza
 
MDH Masala: Spicy Success (Brand Management)
MDH Masala: Spicy Success (Brand Management)MDH Masala: Spicy Success (Brand Management)
MDH Masala: Spicy Success (Brand Management)
Yohan DSouza
 

More from Yohan DSouza (13)

Shelter Don Bosco - CSR Fundraising
Shelter Don Bosco - CSR FundraisingShelter Don Bosco - CSR Fundraising
Shelter Don Bosco - CSR Fundraising
 
Changing attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertisingChanging attitudes of consumers through emotional advertising
Changing attitudes of consumers through emotional advertising
 
Impact of Digital Technologies on the Advertising Industry
Impact of Digital Technologies on the Advertising IndustryImpact of Digital Technologies on the Advertising Industry
Impact of Digital Technologies on the Advertising Industry
 
Service Marketing - IndiGo
Service Marketing - IndiGoService Marketing - IndiGo
Service Marketing - IndiGo
 
Sales Process for Airlines
Sales Process for AirlinesSales Process for Airlines
Sales Process for Airlines
 
Mahindra Tractors - Rural Marketing
Mahindra Tractors - Rural MarketingMahindra Tractors - Rural Marketing
Mahindra Tractors - Rural Marketing
 
Indigo - Service Marketing (Study)
Indigo - Service Marketing (Study)Indigo - Service Marketing (Study)
Indigo - Service Marketing (Study)
 
Cirque Du Soleil (Case Study)
Cirque Du Soleil (Case Study)Cirque Du Soleil (Case Study)
Cirque Du Soleil (Case Study)
 
A Report on the Punjab National Bank Scam (Nirav Modi)
A Report on the Punjab National Bank Scam (Nirav Modi)A Report on the Punjab National Bank Scam (Nirav Modi)
A Report on the Punjab National Bank Scam (Nirav Modi)
 
Human Resource Management: Types of Appraisals
Human Resource Management: Types of AppraisalsHuman Resource Management: Types of Appraisals
Human Resource Management: Types of Appraisals
 
ERPG Model (Economics)
ERPG Model (Economics)ERPG Model (Economics)
ERPG Model (Economics)
 
Cultural differences between China & UK
Cultural differences between China & UKCultural differences between China & UK
Cultural differences between China & UK
 
MDH Masala: Spicy Success (Brand Management)
MDH Masala: Spicy Success (Brand Management)MDH Masala: Spicy Success (Brand Management)
MDH Masala: Spicy Success (Brand Management)
 

Recently uploaded

FullSail: HOF - Presentation Phil Pallen
FullSail: HOF - Presentation Phil PallenFullSail: HOF - Presentation Phil Pallen
FullSail: HOF - Presentation Phil Pallen
travisomalana
 
Coca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing planCoca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing plan
Maswer Ali
 
Offissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdf
Offissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdfOffissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdf
Offissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdf
offisadizayn
 
Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]
Peter Mead
 
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BalmerLawrie
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Digital Marketing Training In Bangalore
Digital Marketing Training In BangaloreDigital Marketing Training In Bangalore
Digital Marketing Training In Bangalore
syedasifsyed46
 
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Valters Lauzums
 
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanGenerative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
A Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine OptimizationA Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine Optimization
Brand Highlighters
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman,  Wiideman Consulting GroupSEO Master Class - Steve Wiideman,  Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
How to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social PlatformsHow to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social Platforms
VWO
 
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthTop 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Demandbase
 
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtThe New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
15 ideas and frameworks on the art of storytelling
15 ideas and frameworks on the art of storytelling15 ideas and frameworks on the art of storytelling
15 ideas and frameworks on the art of storytelling
Aatir Abdul Rauf
 
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
DeepakTripathi733493
 
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_VersionThe_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
AmirYakdi
 

Recently uploaded (20)

FullSail: HOF - Presentation Phil Pallen
FullSail: HOF - Presentation Phil PallenFullSail: HOF - Presentation Phil Pallen
FullSail: HOF - Presentation Phil Pallen
 
Coca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing planCoca Cola Branding Strategy and strategic marketing plan
Coca Cola Branding Strategy and strategic marketing plan
 
Offissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdf
Offissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdfOffissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdf
Offissa Dizayn - Otel, Kafe, Restoran Kataloqu_240603_011042.pdf
 
Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]
 
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
 
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
5 Big Bets for 2024 - Jamie A. Lee, Stripes Co
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
 
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
Digital Marketing Training In Bangalore
Digital Marketing Training In BangaloreDigital Marketing Training In Bangalore
Digital Marketing Training In Bangalore
 
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
 
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanGenerative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
 
A Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine OptimizationA Guide to UK Top Search Engine Optimization
A Guide to UK Top Search Engine Optimization
 
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman,  Wiideman Consulting GroupSEO Master Class - Steve Wiideman,  Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
 
How to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social PlatformsHow to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social Platforms
 
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthTop 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
 
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtThe New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
 
15 ideas and frameworks on the art of storytelling
15 ideas and frameworks on the art of storytelling15 ideas and frameworks on the art of storytelling
15 ideas and frameworks on the art of storytelling
 
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
 
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_VersionThe_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
 

Paytm: Marketing Mix | Pros & Cons

  • 1.
  • 2. Introduction • Paytm is one of the largest and fastest growing Indian e-commerce shopping websites launched in 2010 and is headquartered in Noida • It was founded by Vijay Shekar Sharma • Paytm means ‘Pay through Mobile’ • Initially it focused on mobile and DTH recharging • In 2014, the company launched Paytm Wallet, India’s largest mobile payment service platform with over 40 million wallets. • It has over 122 million active users • It handles around 7 million transactions worth about Rs 120 crore
  • 4. Product Mix • Paytm is a payment system via the electronic-commerce medium • It started it’s operations as a B2B organisation but then realised the importance of customer participation and hence opened up a B2C option • Paytm offers various products & services like online shopping, e-wallet, etc • Customers can access Paytm through their computer and as an app on their smartphones for making and receiving payments, mobile recharging, paying various bills and DTH, etc • QR Codes scanning makes it easier for faster transactions to be made
  • 5.
  • 6. Price Mix • PayTM is a free to use service and is a medium through which customers can make payments for goods and services • The PayTM Wallet is free to download and allows customers to make and receive payments quickly and efficiently and the money in the PayTM Wallets can be transferred to the customers bank accounts • PayTM also gives discounts and offers on products to customers and sometimes even gives them free services • PayTM earns it’s revenue from commissions on transactions • Paytm also offers Cashbacks
  • 7. Place Mix • Paytm like any other app or website, is accessible everywhere through a smartphone or laptop that has an internet connectivity • Paytm is widely accepted as a mode of payment across various industries, sectors and geographies • Several restaurants, groceries, supermarkets and hotels accept Paytm as a payment method • These show he extensive reach of the service, which is widely accepted by vendors and customers alike
  • 8. Promotion Mix • Paytm was able to scale up its business quickly after demonetization • Ad campaigns have been showcased through TV commercials, online ad banners, billboards, print media like newspapers, magazines, etc • The catchy phrase, ’Paytm karo’ has also helped them to become a household name • They also rely heavily on word-of-mouth publicity
  • 10. Promotion Mix • It was preferred by many people as it was convenient and quick for making and receiving payments • In October 2016 they started a railway and flight booking service • 93% of their rail bookings comes from the app • More than 3 million passes were booked on Paytm in May 2017, many of which had come from Tier 1 & Tier 2 cities • Paytm is the title sponsor for every cricket series in India hosted by BCCI since the year 2015
  • 11. Promotion Mix • Paytm Gold launched in April 2017, has been successful in drawing in a customer base to save Gold digitally in a cost effective manner • 60% of purchases were from Tier 1 & Tier 2 cities • People can send 24k Gold as a gift by using their Gold Passbook Paytm Gold
  • 13. • Convenience • Discounts offered • No change worries • Multipurpose uses • Tracking spends • Universal compatibility of app and website in all platforms
  • 15. • No proper grievance redressal system • No stringent legal process to prevent online frauds • Challenging for tech unfriendly people • Majority consider cash as primary currency • Lack of internet availability in certain parts of the country
  • 17. • Tapping the untapped market • Payment through wallets using NFC, tokenization, biometrics – Because Mobile devices will be a mainstream option for person-to-person or person-to- business payments • Exponential growth in online shopping (online retail sales surpassed almost 40 billion USD in end 2016) • Developing solutions that are not payment solutions, but are touch payments – solutions for merchant, gift, loyalty, data analytics, etc • Financial Inclusion • Analytics solutions • Remittances
  • 19. • They are under the constant threat of being hacked • Network and server issues can give rise to huge problems • The E-wallet market is highly saturated with substitutes like Whatsapp Pay, Mobikwik, PayUmoney, FreeCharge, etc