The document provides a summary of Lawrence Charles Abrahamson's professional experience and qualifications. It outlines his 14 years of experience in strategic design and experience across various industries. It also lists some of his select projects, including work for clients such as Reebok, Memorial Sloan-Kettering, and Pokemon USA. The summary highlights his skills in design innovation methodologies, strategic planning, experience design, and collaborating with interdisciplinary teams.

1. LAWRENCE CHARLES ABRAHAMSON
abrahamson.lawrence@gmail.com
professional experience
I am a designer who explores the boundaries of
strategy, design and experience. I continue to seek new
permutations of thought through challenging orthodoxies, looking
to cultural analogies and exploring “the adjacent possible.” In 14
years of professional experience in international contexts and on
interdisciplinary teams, I have practiced and promoted design
in a variety of project types including retail & brand, healthcare,
workplace, higher education, and scientific research for clients such
as Reebok, Memorial Sloan-Kettering, Pokemon USA, ING Direct,
and Publicis Asia. Additionally, personal endeavors have given me
expertise in artistic installations, outdoor adventure sports, travel &
tourism, fitness & health, and Asian cultures.
Drawing on my breadth of experience, capabilities to lead and rigor in
research and design innovation methodologies, I can solve a range of
problems in inventive ways. With an eye towards strategic planning
and service design, I am always the advocate of the end user and
champion of compelling cases for change. I enjoy collaborations,
working as a team to add layers of depth through iteration,
crafting stories which excite and generating forward momentum. A
cheerleader and shepherd, I am well-versed in the complete life cycle
of projects and actively bring ideas from the fragile stages of a spark
through the reality of fruition.
select projects
Judd Goldman Sailing Program | 2010
(with Marco Cimatti)
Chicago, IL
Service Designer integrating two previously separate programs into
one seamless organization. In addition to conducting user group
interviews, site observations and client workshops, created facilities
upgrade plan, visualization framework for program offering tracks
and service design blueprint.
ING Direct | 2005
(with Gensler)
New York
Design Planner for conceptual prototype development of a new
home mortgage offering with aspects of delivery innovation
including an expanded customer experience, unique channel
development and delivery of witty ING brand through physical space.
Chicago Loop Alliance (Art Loop Open] | 2010
(with Raphael D’Amico, David Kodinsky, Joe Fleischhacker)
Chicago, IL
Experience Designer collaborating with project team to develop
experience map for inaugural publicly voted art exhibition occupying
Chicago’s Loop district. Facilitated brainstorming workshop
with key stakeholders and partners. Prototyped voting scenarios
incorporating the range of public’s aptitude towards technology.
An Asian perspective of space | 2008
Singapore
Visiting Researcher exploring how space is perceived in Asia and
ways one could demonstrate those understandings through aspects
of experience and service design, resulting in a white paper and
public installations.
CEDIM | 2011
Visiting Professor of Innovation
Monterrey, Mexico
Development and teaching of six week user-centered design
research course to undergraduate students as preface to semester
studio project.
SMARTSMART | 2007–present
Founder, Design and Experience Consultant
Singapore
Interior and experience design for public spaces, workplace
and exhibition design.
//exhibition design / master planning / user research / local
liaison / design opportunities study / workplace / web strategy//
select projects: Academic Medical Center Master Plan at NUS &
NUH / Publicis Asia Workplace Development / Best of ADM
Year-End Exhibition / Art, Design & Media Design Opportunities
Study / Urban Redevelopment Authority Tradeshow Concept /
Singapore Tourist Board Exhibition Proposal / 2010 Youth Olympics
Game Project Proposals / Media Development Authority Web
Portal Proposal
DIGITAL CREATIVE CENTER | 2008
Visiting Researcher
Singapore
Invited grant-based project comprised of secondary research and
travel explorations into eastern concepts of space and community.
//white paper / curriculum development / public installations//
gensler | 2004–2006
Associate, Senior Designer
New York, NY
Strategic consulting, retail branding and interior design for projects
located from New York, NY to Seoul, Korea.
//strategic planning / conceptual development / retail design /
branding / workplace / experience design / master planning / lobby
repositioning//
select clients: Pokemon USA / Novartis / Reebok / Greg Norman &
Rockport / ING Direct / Trump & Gucci / Lehman Brothers / 1 Times
Square / 1095 Avenue of Americas / Comcast / Madison Square
Garden / Weight Watchers / Marc Ecko Enterprises
zIMMER GUNSUL FRASCA PARTNERSHIP | 1997–2003
Associate, Project Architect and Designer
Portland, OR; Washington, DC; New York, NY
Project Architect and designer from conceptual development
through construction administration for projects located from Davis,
CA to Istanbul, Turkey.
select clients: Memorial Sloan-Kettering / US Consulate General /
Univ. of California / Portland Int’l Airport / Oregon Convention Center
education
IIT, institute of design | 2010
Chicago, IL
Master of Design Methods
SYRACUSE UNIVERSITY | 1996
Syracuse, NY
Bachelor of Architecture

2. Arpita Agrawal
www.innovation-playground.com
Chicago IL
arpita@id.iit.edu
(312) 952-5604
Information and User Interface Design
Objective
To obtain a full or part time position creating strategic interactive and information design solutions. To align innovation strategies with
user experience and business rationale.
Summary
Designer with over fourteen years of multidisciplinary experience that includes interactive, visual and product innovation. Experienced
in strategic design processes and implementation. Knowledgeable in using design methodologies, frameworks, models & processes,
conceptual modeling, personas, storyboards, scenarios, wireframes, design prototypes & design specifications. Adept at integrating
qualitative, quantitative and secondary research. Motivated interdisciplinary team player. Able to plan, prioritize and coordinate to meet
deadlines.
Selected Professional Experience
Education
DESIGN CONSULTANT 2009 to Present
Various design projects included web site design, software interface’s
user interaction and design specification quality analysis, business concept design and branding.
IIT Institute of Design, Chicago, USA (www.id.iit.edu)
Master of Design Methods 2005
Design Planning
(Additionally, Entrepreneurial Finance at IIT Stuart School of Business)
DESIGN & MARKETING, 2006 to 2008
Infrastructure Engineering Inc., Chicago, IL
Content strategy, information architecture and design of web site
(www.infrastructure-eng.com), brochures, print collateral and brand
management. Based on work flow analysis redesigned software
user-interface of Deltek Vision for inhouse efficiency. Worked on
communication design, business development, processes, market
strategy and implementation in the architectural-engineering industry.
Techknow Engineering LLC, Chicago, IL
Communication design, information architecture, business strategy and
development, marketing strategy and implementation in architecturalengineering industry.
PRODUCT DESIGN 1994 - 2004
Otis Elevators Ltd., Mumbai
Designed an “Observation Elevator Car”. Reduced cost by 7.8% and
weight by approximately 750 lbs. Interface of elevator call buttons
adapted worldwide.
Product Design Internship
Siemens, Medical R&D, Mumbai
Designed Tomography (X-ray) user interface and controls based on
research, ergonomics and cognitive human factors.
GRAPHIC DESIGN 1994 - 2004
Design Consultant
Web design, branding, logos, print graphics, promotional graphics, book
layouts and font development.
ADJUNCT FACULTY 1995 - 2003
National Institute of Fashion Technology, New Delhi
Faculty for Design Process, Elements of Design, Ethnographic Research
& Documentation.
Skills
Design Planning & Strategy
Innovation Methods I Analysis and Synthesis I Market Analysis I User
Research I Trend Analysis I Human Factors Analysis I Scenario Writing
I Strategic Planning I Portfolio Planning I Product Planning I Wireframe
Development I Rapid Prototypes I New Product Definition I
Tools
Adobe Illustrator I Adobe InDesign I Adobe Photoshop I CorelDraw I
Dreamweaver I Flash I MS Office I PowerPoint I Excel I Project I Visio I
Business Plan Pro I Deltek I Act I
Conferences & Seminars
DMI: Creating the Perfect Design Brief 2008 I Sustainable Communities
2004 I Invention 2 Venture 2004 & 2005 I Institute of Design Strategy
Conference 2005 I About, With and For Conference, on Human Centered
Design 2004
National Institute of Design,
Ahmedabad, India (www.nid.edu)
5 Years Professional Education Programme 1994
Industrial Product Design
Projects at Institute of Design
Strategic Planning Identifying opportunities for PayPal in the booming
digital gaming industry, by researching industry, trends, technology and
user behavior to develop possible future scenarios. Strategic opportunities for PayPal in the gaming industry in those possible futures.
Visualization Method for potential outcomes of innovations, developed
to overcome grand challenges.
Business Strategy to locate inter-disciplinary experts and collaborate
their skill set with midsize businesses.
Innovation Platform iNews for Apple, to deliver user-configured, relevant, aggregated and scalable news from credible sources in variable
formats.
Brand Strategy and Implementation Plan for brand repositioning of
CDW, one of Fortune 500’s fastest growing companies.
Structured Planning for Large Scale Systems conceived an “Evolutionary Housing System” for the changing global housing needs. Created
concepts and floor plans customized to user need by using prefabricated,
grid-based structural and surface elements.
Noteworthy
Index Awards, Denmark, Top Nomination 2005
“The Evolutionary Housing System” in the category “Home”
http://www.index2005.dk/Members/laconte/homeObject#
Best Short Fiction Film Award 1992
‘Totanama’ won the 39th National Film Festival, India
Production Planning & Execution, Production Design & Budget
Portfolio
http://www.innovation-playground.com
Work Authorization
US Permanent Resident (Green Card Holder)

3. Amir H. Arabkheradmand
M.Arch., M.Des., M.B.A.
amira@id.iit.edu
474, N Lake Shore Dr, Apt 2204
Chicago, IL 60611
(312) 810 - 8043
Design and Planning Experience:
Executive Experience:
Design Planner Academic Projects
Undisclosed MRO Supplier, 2011
Cofounder and Director Arapi consultant
Airport development department, 2008 – 2009
Conduct primary research and analyze existing services and customer needs
to inform customer relationship strategies and redesign service offerings.
Create user personas and visualize design concepts.
Salvation Army, 2010
Analyzed various sets of insights from user and industry studies. Created,
evaluated and visualized new concepts to grow the Salvation Army customer
base by improving stakeholder experiences.
Shift, 2010
Planned a new sharing/recycling system employing a reward-based gaming
environment website and smartphone application.
T-Mobile, 2010
Challenged by parent and tween conflicting visions about mobile phone use,
conducted user research and studies on available products and solutions
to inform a new wireless communication experience. Developed a handset
device through concept visualization, storytelling and prototyping.
System planner Arapi Consultant
Established Airport Certificate System, 2008
Designed procedures, associated forms and training materials.
Designer Design Core [4s] Architecture Consultant
Architecture design and modeling projects, 2004 – 2007
Research and Academic Experience:
Research Associate for Executive Education, 2010
Institute of Design, Illinois Institute of Technology
Executive Education Summer Course
User Researcher
Academic Project
Chicago Corner Stores, Mexican High Frequency Stores, 2010
Generated concepts for small-scale convenience stores inspired by in-depth
user observation study. Applied ethnographic interviewing and shadowing
techniques.
Arapi Consultant
Decrease Delays in Congested Airports, 2008
Conducted user research focused on various stakeholder groups, including
passengers, operational staff and air traffic controllers.
Teaching Assistant
Institute of Design, IIT, 2010 - 2011
Problem Framing and Decision Making Courses
School of Art & Architecture, IAU, 2002 - 2006
Architectural Design Studio, and History of Architectural
Research Assistant
Iran Civil Aviation Organization, 2003 – 2004
Airport development systems
Sharif Entrepreneurship Center, 2002 – 2003
Entrepreneurship in Small Businesses
Building and Housing Research Center, 1999 – 2000
Improving Architecture Courses Curriculum in Iran
Aviation research and consultant company
Assistant Director Design Core [4s]
Development and Quality Management 2007
Project Coordinator Design Core [4s]
International EPC Housing Project, 2004 – 2006
Architecture and urban design consultant
Member of Board of Editors
Iranian Architecture Quarterly, 2002 – 2009
Contemporary architecture reviews and critiques
Education:
Institute of Design, IIT Chicago, 2011 exp.
Master of Design
Stuart Business School, IIT Chicago, 2011 exp.
Master of Business Administration
Course works:
Planning and Strategy
Decision Making
Interaction Design
Prototyping
User Observation
Agent Based Modeling
School of Art & Architecture, IAU Tehran, 2008
Master of Architecture
Skills:
AutoCAD
Adobe CS: Photoshop, InDesign
SPSS
MS Office; Access, Project
Photography
Prototyping and Modeling
Rapid Sketch Ideation
Aviation Systems and Procedures
Personal Interests and Experience:
Road Trip in 21 countries and 23 states in the USA
Living experience in Middle East, Asia and the USA
Aviation and Flight
Photography:
Some Frames of Europe, Group exhibition, 2004
Niavaran Cultural Center, Tehran
Darkness, Individual exhibition, 2005
Cafe Ax Gallery, Tehran
Made in China, Group exhibition, 2008
Khark Gallery, Tehran

4. stefani rosa
bachetti
1 804 874 5639 | stefani.bachetti@gmail.com
selected experience
National Cheng Kung University
Nantou, Taiwan
Summer 2010
intent
Develop successful product, service, and experience
offerings through the revelation of hidden trends between
societies and the factors that influence their lives.
Designer. Competed in NCKU’s International Design
Workshop. Collaborated with team to develop a
new product within project parameters: modern toy
inspired by folk toys.
Kwajalein Atoll High School
Guegeegue, Kwajalein Atoll, Marshall Islands
Summer 2008-Summer 2009
Educator. Designed and carried out lesson plans
for 9th, 11th, and 12th grade Art, Earth Science, and
Physical Science classes, respectively, using limited
resources in a developing nation.
ALKAN Shelter, LLC
Fairbanks, Alaska
Fall 2005-Summer 2008
Industrial Designer. Cooperated with architects
and engineers to design and build carbon composite
mobile shelter systems for government contracts.
Created 3d models and animations, 2d engineering
drawings, graphics, and presentations for clients.
The Egg Factory, LLC
Roanoke, Virginia
Summer 2003 & 2004
Innovation Consultant. Provided alternative
methodologies and unique program insight for
internship program. Mentored sixteen interns
brainstorming ideas, writing comprehensive business
plans, including marketing research and financial
analyses.
U.S. DOE Solar Decathlon
Washington, D.C.
Fall 2002
Designer. Involved in construction, exhibition,
documentation. Project awarded BP’s Creating
Breakthrough Solutions Award, 1st in Design
Presentation and Simulation, 1st in Getting Around,
5th overall.
capabilities
Ethnographic Interviewing, Data Analysis and Insight
Synthesis, Trend Identification, Engagement Executions,
Information Communication, Usability Methods.
Flash, Dreamweaver, HTML, 3d Studio Max, SolidWorks,
Rhino, InDesign, Photoshop, Illustrator, Premiere.
Metal, wood and foam working, ceramics, knitting,
photography, and screen printing.
thesis
Output for Input
When data and information is passed on, whether within
a company or from consultant to client, how much of that
data is used and how much is thrown away? In the interest of
maximizing solutions and minimizing waste, Output for Input
breaks down how to properly communicate research in order
to facilitate successful results.
et cetera
ServiceID Student Organization Founder
Senior Class Faculty Advisor, KAHS
Dual Citizenship, US and Germany
awards
Honorable Mention, International Design Workshop, NCKU
Dean’s List, successively, Virginia Tech
Design Development Research Grant, Virginia Tech
Visual Research Award, VT Graduate Research Symposium
Project Feature, ID Magazine Annual Design Review
Editor’s Choice, International Contemporary Furniture Fair
National Society of Collegiate Scholars
VT IDSA Student Secretary
education
Master of Design; Design Strategy, Research, expected Spring 2011
Institute of Design, Illinois Institute of Technology, Chicago, Illinois
Bachelor of Science; Industrial Design, Magna Cum Laude, Spring 2005
Virginia Polytechnic Institute and State University, Blacksburg, Virginia

5. Leticia Araujo Baião
labaiao@gmail.com / +1 (312) 282 5988
Professional Experience
Freelance | feb 2007- 2010 Designer, development of ethnographic
research, products, stands, visual identity and print. Working in
companies such as MJV Technology and Innovation, Fibra Design
and Artes & Ofícios.
MBA Cultural | jul 2009- oct 2009 Product Designer, development,
detailing and production of interactive objects for science exhibitions.
Artes & Ofícios | apr 2008-jun 2009 Industrial Designer, detailing,
prototyping and coordinating production of point of sale displays
and small products.
ESDI | mar-jul 2007 Teacher Assistant for the ‘Microsoft Design
Research 2007’ project, assistance to teachers Noni Geiger and
Eliane Jobim in tutoring students and producing graphic material for
communication of projects.
Motorola/ESDI| may-jul 2006 Intern Motolab II, development of
user research and opportunity analysis for communication solutions.
Coordination of the intern team and presentation of methodology
and proceedings used in the first edition of the Motorola and ESDI
cooperation lab.
Cláudia Zarvos | mar-jun 2006 Design Intern, development of
exhibitions, print material and residential furniture.
Zidesign | jul 2005-jan 2006 Graphic design intern, development
of brands websites and print material. Construction of banners and
websites using flash and html.
Motorola/ESDI | sep 2004-mar 2005 Intern Motolab, research
focused on users from economic classes C and D (Brazil), analysis of
consumer profiles and development of projects for cellphone hardware.
Projects
Graduation Project | mar-dec 2007 Study on Collaboration
Between Design School and Small Businesses, guidelines for future
interactions and a case study, investigation of ways, possibilities,
advantages and disadvantages that collaborative projects can bring
to design education and local businesses.
Project Exploring Interactions | sep 2006-jan 2007 Volunteer!,
within the theme ‘Trade’, development of a product aiming at
stimulating communication and interactions among people involved
and interested in volunteering.
Microsoft Design Research | mar-may 2005 Moby, development of
a conceptware, given the theme “Time: sharing, remembering
and organizing”.
Electrolux Global Design Lab | mar-jun 2004 Nous, development
of a line of domestic utensils - refrigerator, stove, dishwasher and
washing machine, focused on a young audience.
Education
Graduate Illinois Institute of Technology - Stuart
School of Business and Institute of Design
2010 - 2012 (expected graduation)
MBA/Mdes Dual Program
College Universidade do Estado do Rio
de Janeiro - Escola Superior de Desenho
Industrial 2002 - 2007
Bachelor of Graphic and Product Design
*Exchange program, TU Delft - Netherlands
2006/2
1 semester from Design for Interaction
master programme
High School Colégio Salesiano Santa Rosa
1999 - 2001
*Exchange program Athens HS - Illinois, USA
1999/2 - 2000/1
Other Activities
Brazil Design Week | 2008
Social Design International Forum | 2007
Design Students National Meeting (Ndesign)
2002, 2003, 2004
Synthesis in Time: ESDI 40 years | 2003
The creative process | 2004 Prof. Charles
Watson - Parque Lage Visual Arts School
Languages
Fluent English Complete course at Brasas
E.C., Michigan diploma of profiency in
English, Toefl iBT 105/120.
Software
SolidWorks, Rhinoceros 3D, 3D max,
Illustrator, Photoshop, In Design, Flash,
Dreamweaver, AutoCad 14, Microsoft Office
and Microsoft Access.

6. Tanushree Bhat
tanu@id.iit.edu
geraniums@gmail.com
(312) 515-4576 • 25 E Delware Pl, #507, Chicago, IL 60611
Seeking experiences where I can take on challenging research
projects and wicked problems, specifically related to new
emerging markets and work with a multidisciplinary team in
p
lanning and development of insights into opportunities.
Experience
Summer Associate, Doblin- A Monitor Group Company, Chicago, USA
May 2010-July 2010
Design Researcher Communication Designer, Onio Design Pvt. Ltd.
Pune, INDIA, Jan 2008-Mar 2009
Education
IIT Institute of Design, Chicago, IL
Master of Design Candidate, Expected 2011
Coursework in Design Planning, User Research
and Systems approach to planning, Strategic
Design Research for Base of the Pyramid.
Color Material Finish (CMF) Strategy 2010 for LG Mobile phones in India.
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Appointed project lead and strategist. Conducted in depth customer and expert
interviews in four major Indian cities using ethnographic tools to understand
sociocultural implications and key design attributes for CMF preferences.
Worked with a color expert to create CMF preference maps, physical mood
boards and swatches for client presentations. Gained experience in
forecasting trends.
Gained experience in market data analyses. Presented maps hi-lighting the
changing patterns in trends of CMF preferences in India.
In charge of communication. Designed and presented the final CMF strategy
report at the LG headquarters in Seoul, Korea.
Srishti School Of Art Design and Technology,
Bangalore, INDIA
Diploma in Communication Design, 2006
Coursework in Design for Community (a
contextual learning lab)
Academic Projects Awards
Vital India Research 2009/2010 for SAMSUNG- Brand strategy and Design
Direction for six product categories in India.
Awarded certificate of commendation in
recognition of the final diploma project.
•
“To Be and What To Be”- A Web site (pilot)
allowing a young person (15-20yrs) to articulate
and explore the different issues that surround the
idea of choosing a career path.
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Conducted user interviews and market research, in four major Indian cities for
six product lines; washing machine, refrigerator, microwave, television, home
theatre and digital camera.
Analyzed data, created insight clusters, mapped user behaviors, defined
segmentation and articulated design directions for the product
development team.
Created brand perception maps in each product category and identified
opportunity space for the Samsung brand.
Sketched and participated in early concept generation for products
In charge of communication. Designed the final presentation for client in Korea.
Co-Authored “What India Wants”, a trend report, with Mr. Manoj Kothari, Director,
Onio Design; For Global Design Resource (GDR) research consultancy, UK, published in
2008.
Design Lead, Live INDIA Project, NOKIA Design Oasis
Bangalore, INDIA, Aug 2007-Dec 2007
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Led team of three design students through the entire process of user research to
conceptualizing a phone design for a specific user category defined by NOKIA.
Created personas, scenarios, interaction flows and promotional material
around the concept.
Exposed to Nokia’s approach to research methods, segmentation, trend analysis
and forecasting.
Designed and presented final phase deliverable to visiting Nokia design team
from London.
Communication Designer, Quicksand Design Studio, Delhi, INDIA
Jan 2007-Aug 2007
•
Designed and detailed a storyboard for a five minute animation film with a voice
over for a non profit citizen journalism magazine Civil Society.
Communication Designer (Summer Associate), HP Labs
Bangalore INDIA, Jun 2005
•
Designed communication material and packaging for their first product launch
The Gesture Keyboard.
Nominated at the INDEX Design Awards, 2003
Copenhagen in the category of “Community”
“Eco Source”- Designed information
architecture and proposed an idea of an
‘Eco Source’ for Indian cities. The source
was designed to be more than a directory by
additionally providing different ways to make an
informed choice in being eco friendly in your city.
Skills
Ideation sketching, user research and analysis,
story boarding, preparing design deliverables
(presentation materials), facilitation in design
process.
Expertise working with Adobe Design Suite
(Illustrator, Indesign, Photoshop)
Familiar with video editing software- Final Cut Pro
(Mac OS)
Interests
BoP, experience modeling service design

7. Lauren Braun seeks a summer
internship applying human-centered
design methods to business problems
in a collaborative environment.
laurengbraun@gmail.com
(248) 303 5978
Experience
Education
Jasculca Terman and Associates Chicago, IL
Account Executive Aug 2008 – Aug 2010
IIT Institute of Design Chicago, IL
Master of Design, expected 2013
Independent, 50-person strategic communications agency specializing in public affairs, event
management, print and web design, new media, and video production.
Emphasis on human-centered design.
Coursework in user research, product design,
graphic design and branding, digital media,
photography and 3D modeling.
Exelon: Designed sales presentation and managed collateral development to help
market new nuclear power services. Researched, evaluated and organized climate
change policy-focused speaking opportunities for company executives.
Pfizer: Wrote and pitched stories on patient safety issues to Illinois print, TV and radio
outlets as part of coordinated national advocacy campaign.
Poetry Foundation: Created communications strategy and designed materials to boost
public support during construction of controversial new facilty.
DeVry Inc: Managed day-to-day PR activities for AZ, IL and FL campuses of the
Chamberlain College of Nursing. Planned Florida campus grand opening.
Illinois Holocaust Museum: Executed publicity strategies for Museum events,
generating media coverage in the Tribune, Sun-Times, NPR, ABC, NBC and PBS.
Northern Trust: Profiled public pension funds to support business growth.
Operations: Designed and drove firm-wide transition from paper to digital media clips.
Training: Developed and taught seminars on Excel, FileMaker Pro and RSS.
Aflatoun: Child Savings International Amsterdam, The Netherlands
Communications Manager Jan - Dec 2007
WelcomeID co-chair, InsideID co-chair.
University of Michigan (Ross) Ann Arbor, MI
Bachelor of Business Administration, 2006
graduated with honors
Focus on information systems. Coursework in
operations, corporate strategy, usability/HCI and
management consulting.
Editor-in-Chief of business school’s weekly
newspaper. Co-founder of annual student art
auction raising $30k for charity.
University of Michigan Ann Arbor, MI
B.A. in Art History, 2006
member of honors college
Coursework in 20th century art and architecture,
criticism and semiotics.
Non-governmental organization providing financial education to children in developing countries.
Wrote article on children’s financial education published in The Swiss Human Rights
Book. Designed textbooks and manuals, and oversaw website redesign, taking into
account language, hardware and accessibilty issues of partners in 30+ countries.
Awards
Arts at Michigan Ann Arbor, MI
Funding and Financial Coordinator Jan 2003 - Jul 2006
Ross School of Business
2006 Leader in Thought and Action
2005 B.B.A. Service Award
University office responsible for integrating arts and culture into the undergraduate experience.
Helped bring visual art, theater, film, dance, poetry and musical performance to campus
by administering $20k/year grant-making program for student and faculty arts projects.
Skills
MS Word, PowerPoint, Excel; FileMaker - Advanced
Adobe InDesign, Illustrator, Photoshop - Intermediate
Rhino, Graphite, Flash, FinalCut Pro - Beginner
Product prototyping, sketching, photography - Intermediate
I excel at running meetings, managing complex projects and keeping team momentum
going. I am organized and detail-oriented, and I love exploring the pragmatic side of
design problems. I also enjoy honing my technical skills and teaching them to others.
Institute of Design
2010 Jay Doblin Memorial Fellowship
More
I really love words. A competitive game of
Scrabble and the Sunday crossword are two of
my favorite activities. I like reading, especially
about the history of science and human
discovery. Contemporary fiction, too.
I’m into cooking, restaurants, and trying new
foods and cuisines. I’d like to eat my way though
every country in the world – I’ve made it to 22
so far. In a pinch, I can read menu-level Dutch
and German.

8. 3550 N. Lake Shore Dr. Apt. 803
Chicago, IL 60657
Jared A. Bryll
Objective
Experience
Phone: 810.348.0772
E-mail: bryll@id.iit.edu
Obtain internship to learn from and work with similarly passionate people in the field of design.
Eaton Corporation
Application Engineer
Fayetteville, NC
June 2007 - August 2010
• Interacted with sales team and customers to determine style of Motor Control Center needed
• Designed and processed MCCs to meet customer requirements
• Troubleshot component problems throughout the MCC manufacturing process
• 5S auditor
Design Engineer
• Worked with cross-functional team pertaining to Motor Control Center applications
• Configured MCC component layout
• Designed, prototyped, and tested MCC FlashGard units
• Developed Remote Racking Accessory: market analysis, design, prototype, test, manufacture
Patent Pending / Application 20090301851
• Developed MCC FlashGard Pad Lock Device: market analysis, design, prototype, test
• Design For Six Sigma trained
• Communicated with off-shore design resource to ensure proper quality of output
• Conducted kaizen event to organize reference material for increased productivity
• Team 5S coordinator
• Assisted Westover High School with FIRST Robotics Competition
Faurecia
Auburn Hills, MI
Internship with Automotive Interiors Division
Summers 2004 and 2005
• Worked with instrument panel, center console, and door panel applications
• Assisted in developing the bill of material for the instrument panel and center console
• Produced prototype parts using plastic injection molding, thermoforming, and vibration welding
• Revised and developed the instrument panel build schedule
• Created part detail drawings to illustrate open issues
Education
IIT Institute of Design
Master of Design Candidate
Chicago, IL
May 2012
Design Planning, Observing Users, Decision Making, Systems Workshop, Design Communication,
Understanding Context, Problem Framing, Prototyping Methods, Design Analysis
Ferris State University
Big Rapids, MI
B.S. in Mechanical Engineering Technology
May 2006
Program accredited by ABET
B.S. in Product Design Engineering Technology
Awards
Skills
Activities
Young Artists of Today! Exhibition Award of Recognition, artist merit award, 2001
Proficient with Inventor, AutoCAD, and ProEngineer software, experienced with designing for sheet
metal and plastic manufacturing processes, concept to completion design, patent search and
process, InDesign, Illustrator, Photoshop, and LabView software
snowboarding, mountain biking, surfing, music, ultimate frisbee

9. Research + Design
t: 734.673.7895
Rebecca Buck
Chicago, IL
becky.buck@gmail.com
Skills
• 3 Years experience conducting qualitative research including interviewing,
participant observation photo-documentation, online journal studies, and focus group facilitation
• Ability to develop visual communication materials and narrative flow
• Experience with rapid behavioral prototyping for concept testing
• Excellent organizational skills
• Comfortable self directing and working independently, but enjoy working in collaborative teams
• Proficiency in industry software, (InDesign, Illustrator, Photoshop, PowerPoint, Pinnacle, iMovie)
Work Experience
Independent Contractor. Design Research Consultant
September 2010 - present
Mindseye Research Group. Focus Group Facilitator.
August 2010- September 2010
Provided on-site administration and moderator support for focus groups.
Adecco Technical Engineering, Research Design Consultant for SC Johnson Corporate New Products Division
October 2009 to June 2010
Assisted in conducting qualitative research and helped direct the expansion of current product line. Worked with the
team to develop an existing website by providing graphic alternatives, helping to oversee unified implementation
of brand guidelines, and advocating for user experience based on primary and secondary qualitative research.
Doblin Inc., a member of Monitor Group, User Research Consultant
December 2009 to February 2010
Conducted qualitative research and analysis through on site interviews, an online journal study, and database
management. Created thematic videos of interview participants for use at client workshops.
Doblin Inc., a member of Monitor Group, User Research Consultant
March 2009 to May 2009
Designed and fielded an online journal study, developed research protocol and presentation visuals for clients,
and provided research support including database development and interview analysis.
Multiple short-term freelance projects
August 2008 to February 2009
Doblin Inc., a member of Monitor Group, User Research Consultant
March 2008 to June 2008
Supported the research team by monitoring online diary studies and creating presentation visuals of synthesized data.
.
Bradley-Thompson Tool Company, Purchasing Agent
November 2001- August 2004
Simplified office forms and documentation to efficiently maintain ISO compliance. Implemented internal communication
building strategies, and process control flow charts.
Education
IIT Institute of Design Stuart School of Business
MDes/MBA duel degree candidate
Expected graduation Spring 2012
Columbia College Chicago
Graduated with honors, BFA in Product Design
May, 2008

10. Kate Callahan
+1 847 917 2816 | k.calla@yahoo.com | Seeking design research and consulting opportunities in Chicago
EDUCATION
EXPERIENCE
Master of Design Methods, Spring 2011
Illinois Institute of Technology
Institute of Design
- Coursework in ethnographic research,
product development, strategic planning and
creative process management.
- Project focus on human-centered product
and service innovations for renewable energy,
recycling, and healthcare experiences.
Freelance | Chicago, Illinois | Research Lead | 2010-present
•
Plan, conduct and analyze user insight and information architecture research for Modern Healthcare, a Crain
publication for healthcare management professionals.
•
Interview financial analysts to inspire and evaluate approaches for a software redesign project at Morningstar.
Bachelor of Science in Human-Computer
Interaction, 2004
DePaul University
- Graduated with Highest Honors
- Minor in Anthropology and Archaeology
SKILLS
Usability testing, design ethnography,
contextual interviews, card sorting and
information architecture, customer journey
mapping, service blueprinting, eyetracking,
expert reviews, depth interviews and focus
groups, idea generation, task analysis, voice of
the customer survey collection and analysis,
remote and live meeting facilitation, global
project collaboration, client relations, and
vendor management.
TOOLS
37signals Basecamp
Adobe CS4 InDesign, PhotoShop
Apple iLife FinalCut Pro
Cisco WebEx
Citrix GoToMeeting
HTML CSS
Microsoft Office, SharePoint, Visio
OmniGraffle
OptimalSort
Techsmith Morae SnagIt
Tobii Studio
WebSort
HSBC Group | Mettawa, Illinois | Behavioral Researcher | 2008-2010
•
Designed and conducted laboratory-, interview-, and observation-based research on the needs of globally
distributed customers and staff for one of the world's largest financial services companies.
•
Synthesized research findings into actionable insights and designs for software, web sites, and operations at a
customer-conscious and sustainability-focused organization. Ensured global design vision was executed to meet
accessibility standards, regulatory compliance and legal considerations appropriate to each country.
•
Interacted with staff, customers and key stakeholders across the lines of business, from contact centers and
branches to investment product management, corporate communications and offshore development teams.
•
Successfully owned multiple high-visibility project engagements on a concurrent basis.
Cars.com | Chicago, Illinois
User Experience Manager/Producer for User Research | 2007-2008
•
Created and managed a monthly research planning cycle for a leading nationwide third-party automotive
shopping website and its specialty brands.
•
Defined and conducted usability tests, mental/task models, card sorting exercises, heuristic reviews, web-based
surveys and in-person focus groups to support new and existing product offerings.
Associate Producer, Research | 2004-2007
•
Pioneered the first internal usability research projects for major product releases. Outfitted and managed the
company's first internal usability research lab.
•
Oversaw company's first consumer-generated vehicle reviews product.
•
Sourced and edited rebate and financing content across 25 automotive brands.
DePaul University | Chicago, Illinois | Assistant to the Director of Benefits | 2002-2004
•
Conducted interviews and reported findings for a nationwide benchmark survey of peer institutions to shape a
benefits plan redesign project.
•
Maintained and ensured accuracy of employee benefits-related content on intranet; wrote process documentation
for vital PeopleSoft administration tasks.
Harper College | Palatine, Illinois | Office Assistant | 2000-2002
•
Performed administrative duties for the Department of Music and Art, including student registration and reception.
Designed and built the department's first-ever website.
Galyan's Trading Company | Schaumburg, Illinois | Assistant Department Manager | 1998-1999
•
Member of team that opened the service-driven retail sporting goods chain's flagship location in Schaumburg.
Consulted on-site with staff for the opening of the Mall of Georgia location in Buford, Georgia.
•
Provided customer service and implemented merchandising plans for apparel and footwear departments. Assisted
in hiring and management tasks for 10-25 person teams.

11. Anthony Caspary
2256 N Cleveland Ave, Apt 407, Chicago, IL
email caspary@id.iit.edu
cell 805.302.0631
Acumen
Product and UX design, business strategy and analysis, user research, prototyping, management
Experience
Wheelwell.org
Personal Mobility Developer, 2010 - | Chicago
Currently working toward the development of a unique hybrid manual wheelchair and service model
as part of an ID thesis project. Focus is on the formulation of product strategy and design of
mechanical systems while gaining immersive knowledge of the assistive technology industry.
Resonic NDT Systems
Design Engineer, 2007 - 2009 | Camarillo, CA
Led physical design activities and shaped corporate communications for a start-up producer of
manufacturing technology. Worked closely with clients and contractors to design time sensitive, high
value, engineered products. Originated several instances of novel and patentable IP. Self taught
industrial design, CAD (Solidworks, AutoCAD), and manual machining for prototyping.
Bear, Stearns and Co
Equity Research Sales Associate, 2007 - 2008 | Los Angeles
Assisted a team of 4 senior salespeople in coverage of hedge fund and institutional investor clients in
Southern California. Learned and deployed world-class sales and relationship management skills in a
highly competitive industry while deepening my knowledge of securities analysis and trading. Earned
FINRA Series 7 and 63 licenses.
Conservacion Patagonica
Volunteer, 2007 | Coyhaique, Aysen, Chile
Committed 3 months of work to a deep-ecology organization early in its effort to create the Patagonia
National Park of southern Chile. Led volunteer groups, learned land restoration planning, and labored
in the erasure of human artifacts and invasive plant species. Also developed some conversational
Spanish language skill and a deep appreciation of South American cultures.
Viacom: MTV Networks
Production Accountant, 2005 - 2006 | New York
Worked with television production teams in the making of original series and documentary
programming. Wrote budgets, maintained cost reports, analyzed cash flows, and forecasted financial
outcomes for projects including MTV News, My Super Sweet 16, and the Video Music Awards.
New York Philharmonic Orchestra
Marketing Intern, 2002 | New York
Provided statistical analysis of historical ticket sales data and developed models to forecast future
demand. Participated in a large scale rebranding effort. Facilitated focus groups and other research to
inform a campaign aimed at promoting classical music concerts among young adults and students.
Education
IIT Institute of Design MDes, May 2011 exp.
IIT Stuart School of Business MBA, May 2011 exp.
Hamilton College B.A., 2004 | Economics and Mathematics
Interests
Economics, surfing, cooking, travel, table tennis
curriculum vitae 2.7.2011

12. Diana Cheng
dianacheng89@gmail.com | 312.725.3997
www.dianacheng.com
Objective
Experience
Seeking an internship position where I can
apply user-centered methods for designing
compelling experiences
Google, Online Sales Operations Mountain View, CA, 2006 - 2009
Optimization Account Strategist Retail Team, Jan.2009 - Jun.2009
Worked as the marketing strategist of account management team, Retail Industry
Helped manage drive ~$50M/year revenue
Education
Institute of Design,
Illinois Institute of Technology
Master of Design Candidate
Expected May 2012
University of California, Berkeley
Bachelor of Arts, double major:
Political Science Practice of Art
May 2005
Honors
Institute of Design Nathan Fellow, 2010-2011
UC Regents’ Chancellors’ Scholar
Golden Key Honors Society
National Society of Collegiate Scholars
Dean’s Honors List Spring, 2003
Consulted on Google products clients’ marketing campaigns for branding direct response
Researched developed insights about end-users for customized marketing strategies
Thought creatively to develop and implement multi-platform integrated marketing plans, involving
pay-per-click, display/interactive ads, traditional media, YouTube Google Maps
Designed and built display ads for clients as part of collaborative branding effort
Managed interoffice workflow and trained/mentored overseas counterparts
Clients included Zappos.com, Barney’s NY, POM Wonderful, Like.com, Become.com
Projects Honors
“Retail Celebrations Maven” - provided research analysis to rest of Retail Team on industry
trends, consumer behavior and user needs related to holidays and lifetime celebrations
Selected for OSO Rotation Program: collaborated with YouTube, Gmail, Google Voice teams,
meeting with product managers, user advocates, strategists engineers
Optimization Account Strategist
Healthcare Team, Jun.2007- Dec.2008
Helped manage ~100 top Healthcare clients, responsible for ~$30M/year revenue
Leveraged research on healthcare industry trends and competitive landscape
Consulted on product knowledge, ad formats, budgets and integrated marketing campaigns
Skills
Clients included Mayo Clinic, ICON Health Fitness (NordicTrack, ProForm), 1800Dentist
Software
Adobe Illustrator, Photoshop, InDesign
Basic knowledge of Flash Flash Catalyst
Basic Rhino, Final Cut Pro
Microsoft Office
Online tools such as Google Apps, Prezi
Fine Arts
Projects Honors
Customer Service Principles - collaborated with MBA intern and training team to develop and
implement Customer Service Principles for entire dept; used research on customer satisfaction,
consumer needs and employee values, created training modules and incentives
Customer loyalty team - analyzed results of initiatives and explored viability of new programs
sketching, painting, charcoal, graphite, pastel,
prismacolor watercolor pencil
Google OSO Recognition Gold Award 2007
Online
Account Associate, Aug.2006 - May.2007
Search engine marketing knowledge:
specifically pay-per-click strategies for text,
display interactive ads
Identified high potential accounts developed strategies to acquire new business
Projects Honors
Languages
English
Mandarin
Taiwanese
Provided account management support via email, phone, and chat
primary
fluent
conversational
Activities
Co-Chair IDSAB, 2011
Institute of Design Student Activities Board
Planning Committee member, Spring 2010
ID End-Of-Year-Show Planning Committee
Customer Satisfaction Rep: led training workshops, analyzed customer feedback surveys
Member of AdWords Core Educators: provided training and mentorship to newer employees
Industry-University Cooperative Research Program Berkeley, CA
Senior Clerk, Jun.2004 - Aug.2004
Assisted with research, data entry and clerical work
Nordstrom Inc. Walnut Creek, CA
Sales Associate, Jun.2002 - Aug.2002; Jul.2003 - Aug.2003
Delivered excellent customer service in commission-based environment
Analyzed consumption patterns and provided feedback on merchandising
Key Projects
Redesigning State St, w/ Chicago Loop Alliance Chicago, IL Fall-Winter 2010
Co-PM and Visual Design Lead
Transformed a public space into a meaningful place, through research, prototyping, and live
implementation of public interactive display
Next-Gen Mobile Imaging Device, Motorola Chicago, IL Spring 2010
Designed a mobile phone that builds emotional connection through advanced imaging capability,
personalizable interactions, and tacit communication; target users in long-distance relationships

13. Nai-Hwa (Annie), Chiang
Objective
Education
naihwa@gmail.com
(773) 512-2345
http://www.naihwachiang.com
Full-time or internship position as user experience designer and researcher that
embraces user-centered design methodologies.
DePaul University, IL
MS of HCI 2011
HCI research, interaction design, usability engineering, data analysis , HTML, user-centered
web design, usability testing.
Institute of Design- Illinois Institute of Technology, IL
Master of Deign 2009
Focused and practiced design methodologies in the areas of design planning and research
through different academic or collaboration projects.
Chang Gung University, Taiwan
Bachelor of Design 2006
Focused on human-centered product design welfare design and research, design methods,
visual communication design, project planning, color planning, design psychology.
Skills
Operation Systems: Windows, Macintosh
Software: Pro E, Cinema 4D, Photoshop, Illustrator, InDesign, Fireworks, Microsoft Office,
SPSS, OmniGraffle, Axture, Flash+Firework, Keynote, HTML/CSS.
Product design model making: Silica gel, Wooden Model, Spraying, PU models.
Award
YODEX, Taiwan Int’l Young Designers’ Exhibition, Taipei World Trade Center
Graduation project “Bushes” and “Meet By Chances.”
Asus Award 2006, Second Prize
Graduation Project, “Bushes.”
Work Experience
Design research interaction design intern
Sano Research, Chicago, IL (2010/08~2010/11, 2011/01~present)
My responsibility was to study and create the in-car interaction with the design team at
Sano Research through user research, concept development, prototypes and user testing
sessions; then finalized the flows of the interface and interaction that will be applied to
Panasonic’s future cockpit design for the US market.
Strategy design research intern
GRANDFamilies Chicago, Chicago, IL (2009/07~2009/08)
We conducted interview sessions with volunteers, and board member in order to
understand the current situation of this non-profit organization, then came up with new
strategic plan and a web site mock-up for the future operation of GRANDFamilies.
Product research intern
Mustek System, Inc., Taiwan (2004/07~2004/08)
Focused on portable DVD design applying design methods, data research/ analysis,
concept development, 2D modeling, final presentation and evaluation report.
Part-time teaching assistant
Chang Gung University, Taiwan (2003/10~2007/06)
Focused on communication design, exhibition design, design research, material research.
Academic Projects
Please visit my website to view the academic projects I have worked on.

14. YOUNA CHOI
6532 N. Sacramento Ave. Apt #2S Chicago, Illinois, U.S.A. 60645
+1. 312. 806. 3691 | ychoi@id.iit.edu
PROFESSIONAL EXPERIENCE
03. 2010 - 04. 2010
POSTVISUAL, Seoul, Korea
Account Executive | Global Communications Team
• Responsible for localization of Nike’s online PR materials for the Korean
market.
12. 2007 - 07. 2009
MACY’S MERCHANDISING GROUP INTERNATIONAL, LLC, Seoul, Korea
Merchandising Assistant | Apparel Merchandising Division
• Responsible for proper design implementation for the Macy’s 7 private labels
including Alfani, American Rag, Clubroom, and INC.
• Managed 4 apparel vendors’ performance from development and production
to shipment.
• Oversaw $120 million business and increased volume 9% in one year.
• Collaborated with multi-disciplinary stakeholders in the fashion retail
business including product manager, designer, technical designer, colorist,
product evaluator, vendor, quality controller, etc.
05. 2007 - 01. 2008
YMY DESIGN GROUP, Seoul, Korea
Co-Founder (laptop pouch manufacturing company)
• Responsible for design, communication with fabricators, and distribution
channel control.
• Developed brand identity and built a Flash-based website for the product.
• Negotiated $10,000 contract with Pascucci, an Italian premium coffee shop
brand for Limited Edition 2007 Christmas Season promo product.
08. 2005 - 03. 2007
OBJECTIVE
seeking a design research
internship to apply skills
knowledge gained from
graduate studies
ARTN’DREAM, Seoul, Korea
Sales Assistant and Translator (artbook trading company)
• Assisted in art books sales to small retailers and walk-in customers with
unique and diverse interests. Topics included fashion, product design, graphic,
architecture, and interior.
• Created weekly email copy to be utilized for promotional purposes. Translated book reviews for the online customer.
EDUCATION
05.2012
(expected)
08. 2008
ILLINOIS INSTITUTE OF TECHNOLOGY, Chicago, IL, U.S.A.
Master of Design in Design Planning and Design Research, Institute of Design
Completed courses: Observing Users, Design Planning, Systems Workshop,
Design Communication, Understanding Context
SOOKMYUNG WOMEN’S UNIVERSITY, Seoul, Korea
Bachelor of Science in Clothing Textiles, College of Human Ecology
Bachelor of Fine Arts in Industrial Design, College of Fine Arts
Cum Laude, Honor Student
SKILLS
ACTIVITIES
RESEARCH : SPSS, Repast (Agent Based Modeling
CLOTHING TEXTILES SOCIETY | Executive Committee
Sookmyung Women’s University, Seoul, Korea
Tool), Ethnographic Observation, Data Analysis
and Synthesis, Data Visualization, Prototyping
GRAPHIC : Adobe Creative Suite
LANGUAGE : Fluent English, Native Korean
Art Director, 02. 2007 - 03. 2007
• Directed design and publication of promotional materials for the 30th
Sookmyung Women’s University Clothing Textiles Graduation Exhibition.
Core Committee Member of Cultural Department, 02. 2006 - 02. 2007
• Coordinated seminars, fundraising, and various aspects of fashion events.
INTERESTS
CERTIFICATIONS
cooking, traveling, photography, yoga, hiking,
amateur rapper, urban music aficionado
• Microsoft Office Specialist Master Certificate, 08. 2007
Microsoft Business Certification, Microsoft Learning
• 2nd Level Certificate, Color Coordinator, 12. 2007
• 3rd Level Certificate, Color Coordinator, 06. 2007
Tokyo Chamber of Commerce and Industry
• Colorist Industrial Technician Certificate, 06. 2007
Human Resources Development Service of Korea

15. Irene M. Chong
Design Strategist
14 Broadleaf Road
Don MIlls, Ontario
M3B 2C2, Canada
+1 416 445 2062
irenec@id.iit.edu
Objective
Seeking position with a service design, systems thinking and design strategy firm, to create valuable offerings
that align customer and business needs. Able to relocate.
Experience
CEDIM Visiting Professor of Innovation | Monterrey, MX | Jan 11 - present
• Teaching
students user-centered design research methods, to design for the human experience.
Inland Revenue, Gov. of New Zealand Sr. Designer, Innovation Planner | Wellington, NZ | Jan 09 - Jan 10
• Created
a framework for New Zealand’s tax and social policy administration, to transform the agency’s
approach to compliance management.
• Conducted
system analysis by interviewing IR staff at all levels across the organization.
• Taught
design thinking skills and systems thinking methodology Structured Planning to team and
Service Design Department.
• Worked with senior management to enhance understanding of compliance from customer perspective,
improving IR’s contribution to the compliance conversation with OECD countries.
Independent Consultant Design Strategist | USA and New Zealand | Aug 08 - present
• Interviewed
Projects
City of Chicago
Troubled Buildings - Worked with
Mayor’s Office other departments
to develop strategies to minimize
troubled buildings problem. Concepts
aligned city services with resident
needs. Conducted workshops,
workflow analysis, interviews and
ethnographic research.
MacArthur Foundation
Electronic Learning Record Developed a vehicle for the creation,
gathering, reflection and sharing
of social learning experiences.
Conducted ethnographic research,
interviews and behavioral prototype.
GE Healthcare
Cath Lab - Conducted ethnographic
research workflow analysis to
analyze how doctors used the
workspace, the patient experience,
administrative relationships defined
opportunities for improvement.
Skills
•
Design and Software Tools:
InDesign, Photoshop, Illustrator,
Microsoft Office
•
Languages: English, basic French
and Chinese (Cantonese)
•
Others: Research, analysis and
synthesis, identifying strategic
opportunities, writing presentation,
project, budget client management.
About Me
Tireless world traveler with
insatiable curiosity about human
behavior, willing to experience
new things and push comfort
zone boundaries, collector of
cobalt blue glass bottles and other
random objects, avid cook, sailing
enthusiast, aspiring to live, eat
and work in healthy ways all at
the same time. Dedicated to the
advancement of service design.
motorcyclists and industry experts to redevelop the Accident Compensation Corporation’s
motorcycle safety website rideforever.co.nz; developed user and copy requirements based on analysis
and synthesis of interviews.
• Conducted
home interviews, ethnographic research and exploratory workshop with a Fortune 500
telecommunications company to identify new opportunities to apply their technology.
• Validated
research for MacArthur Foundation’s Electronic Learning Record project by leading weekly
observations of students in multi-media programme, to understand how they acquire new skills;
conducted workshop with home schooled children to understand how they share new skills with
others; project became commercial spin-off BettrAt.
Adaptive Path Design Strategist Intern | San Francisco, CA, USA | Summer 07
• Immersed
in multiple consulting projects for large financial institutions and mobile device companies.
developed personas; analyzed/synthesized research findings from user interviews diaries.
• Translated primary research into storyboards to guide client workshop.
• Illustrated
McDonald’s Information Design Intern | Oakbrook, IL , USA | Summer 06
• Applied
contextual research and ran focus groups to understand the needs of employees seeking
higher education opportunities.
• Enhanced
usability of a McDonald’s intranet site, used by 13,000 restaurants across US, by
improving navigation and layout.
Design Research Conference Co-Chair | Chicago, IL, USA | Jan 06 – Nov 06
• Managed
the Institute of Design’s annual student-run conference. www.designresearchconference.org
• Assembled
and led a team of 35 volunteers, overseeing all aspects of the conference, including
content, logistics, marketing, public relations, sponsorship, communication design and production.
• Responsibly
managed budget, raising over 12.5% of the budget through private funding.
Design Exchange Project Coordinator | Toronto, ON, Canada | Oct 04 – Aug 05
•
Organized logistics, marketing material, exhibit installations for various workshops, competitions,
and design festivals - to the great satisfaction of presenters, sponsors and partners.
• Produced
professional development and portfolio review program aimed at preparing design
students for the workforce.
Design Exchange Info. Services Volunteer Coordinator | Toronto, ON, Canada | Aug 02 – Nov 03
• Managed
40 volunteers for a not-for-profit museum. Initiated and implemented volunteer program
improvements, including training, recruitment and retention, resulting in higher volunteer loyalty.
Education
Illinois Institute of Technology | Chicago, IL, USA | Aug 08
• Master of Design, Design Planning - Institute of Design
• MBA - Stuart School of Business
Ryerson University | Toronto, ON, Canada | Jun 05
Design Management
Harvard University | Cambridge, MA, USA | Summer 04
Career Discovery, Concentration: Urban Planning Design
University of Guelph | Guelph, ON, Canada | Jun 02
Bachelor of Science, Environmental
Major: Environmental Economics Policy, Minor: Math Modeling Risk Assessment

16. Youngjin Chung
Objective
Experience
chung.youngjin@gmail.com / 267.231.1143 / 3028 S. Wells St., Apt #1, Chicago, IL 60616
To obtain a full time position in which user research articulates clients’ unmet needs and guides
product development.
Design Intern
Eyebeam, New York, NY / Oct 2008 - Jul 2009
• Collaborated on LittleBits project including design, information architecture, space design, and research
-- http://www.littlebits.cc.
• Researched and visualized concepts for an art installation for media artist, Adrianne Wortzel.
MIO Culture, Philadelphia, PA / Feb - Aug 2007, Aug 2010 - Oct 2010
• Handled research, concept visualizations, prototype modeling, and information architecture for
major projects with focus on sustainable design.
• Designed Organixe line(office storage made by low impact material).
• Designed Origami Side Table.
MIO Work recognition:
Organixe line was presented at 2009: New York Gift Fair
Origami Side Table design was also presented at 2008: New York Gift Fair
• Featured as one of Best of NYC Gift Fair at Treehugger.com, 2008
• Featured in Home Garden section of New York Times, 2008
• Featured in Splash! section of Home Décor Buyer, 2008
Graphic Design Freelancer
Design Mania Group, Englewood Cliffs, NJ / Jul - Sept 2008
• Provided information architecture, research, analysis, and concept evaluation for client.
Education
Illinois Institute of Technology - School of Design, Chicago, IL
Candidate for Masters of Design 2011
The University of the Arts, Philadelphia, PA
B.S. Industrial Design, May 2008
• Placed third in 2006 Collab Student Design Competition hosted by the Philadelphia Museum of Art:
“The Intelligent Ornament,” featured in Philadelphia Inquirer.
KonKuk University at Seoul in Korea, Seoul, Korea
Earned 42 law credits law 2000 - 2003
Activities
Rehabilitation Institute of Chicago, Volunteer Assistant, Chicago, IL / Jun 2010 - Present
• Assist and provide help senior citizens in their physical therapy sessions.
• Mentored disabled children(age 8-15) at sports camp.
Chicago Cultural Center, Volunteer Tutor, Chicago, IL / Jun 2010 - Aug 2010
• Provide introductory computer knowledge for Senior Citizens.
The Caring Community, Volunteer Helper, New York, NY / Apr - Jun 2009
• Escorted and provided extra help to senior citizens in their daily lives.
Skills
Sketching Building Models
Visual Design
Understanding Systems
Ethnographic Research
Storyboarding
Adobe Creative Suite
Microsoft Office
Rhino 3d

17. CRISTINA
COOK
281-813-6871
cristina.cook@gmail.com
1503 West Cortez Street #B
Chicago, IL 60642
www.cristinacookdesigns.com
2004
EDUCATION
Illinois Institute of
Technology (IIT)
WORK
Landor Associates
2005
Leading branding and graphics agency
New York, NY
Design Intern- Branding Corporate
Identity. Created solutions in branding,
corporate identity, and package design for
clients including Smirnoff, Don Julio,
Clairol and Capitol One.
RISD ID Department
Litex Industries
Built Design
Design consultancy specializing in outdoor sports
Seattle, WA
Junior Designer- industrial and graphic
design. Implemented design solutions for
production of products, fixtures, trade
show exhibits and graphics for clients
including K2, Marmot, Thule, and Arcteryx.
Watson Guptill Publishing
Subsidiary of Random House, Inc.
New York, NY
Freelance- Created instructional graphics
and illustrations for a variety of book topics.
Brown University
2006
Providence, RI
Extended Studies in Italian Studies and
Cognitive Sciences
PROJECTS
Product
Patent experience, ideating, sketching,
model making
Rhino, SolidWorks, Maya
Packaging
Branding, graphics, and structure
Illustrator, Photoshop
Graphics
Print collateral, trade show and in-store
banners and posters, branding and identity
InDesign, Illustrator, Photoshop
Presentation
Digital and analog
PowerPoint, Adobe Acrobat
Information Graphics
Unilever
2007
World wide leader in distribution and sales of
food, home and personal care products
Providence, RI
Sponsored studio, revitalizing the Axe
product line structure and packaging to
appeal to a wider range of consumers.
Recycline
2008
Creator of eco-friendly household goods
Wellsley, MA
Collaborative sponsored studio with
Babson College MBA students
developing a product to make bottled
water drinkers into water bottle users
based on in field research- including
customer interviews and surveys.
Microsoft
2009
Global leader in technology development
Providence, RI
Sponsored studio for the Microsoft
Student Challenge: ‘learning and
education’. Creating an educational tool for
public school environments based on
research and feedback from the end users.
Utility Patent
#12/500,820
Creative Circle
Talent Placement Agency
Seattle, WA
Freelance- Contract work creating packaging,
brochure and presentation designs.
Rhode Island School of
Design (RISD)
Providence, RI
Bachelor of Fine Art in Industrial Design
College Wood and Metal Shops
Providence, RI
Monitor- Organized 300+ students and
20+ fellow staff. Demonstrated machine
operation and fabrication techniques.
Industry leader in fan and lighting design
Grand Prairie, TX
Design Intern- fan and lighting fixtures.
Created designs from concept to
prototype including a new line of
contemporary lighting for Lowe’s and
Design Within Reach.
Chicago, IL
Masters of Design
Masters in Business Administration
Anticipated graduation Summer 2012
SKILLS
2010
Personal Invention- Patent Pending
Collapsible clothing hanger
Utility Patent
#12/542,401
Personal Invention- Patent Pending
Tennis racket with
adjustable balance
Instruction sets, posters, and charts
Illustrator

18. Raphael D’Amico
raph.damico@gmail.com | +1 (312) 480-5666 | shakeoutblog.com
1511 N Wood Street, Chicago 60622, USA
Education
Experience
Master of Design
IIT Institute of Design
2009-2012 | Chicago
Chicago Loop Alliance, Experience Design Internship
Jun - Aug 2010 | Chicago
Research and experience design Art Loop Open, a new competition run by the
Chicago Loop Alliance where 200 artworks were placed in venues around the
Loop and $50,000 of prizes were determined by a general public vote.
(www.artloopopen.com/)
The IIT Institute of Design teaches
how to solve wicked problems
through design thinking. I hope
to learn how to better understand
people, to bring to life
meaningful, delightful, and
empowering designs.
GMAT
740/800 (97th percentile)
6/6 AWA
2009
Chartered Financial Analyst
(CFA) Level 1 Pass
2007 – 2008
BSc in Economics
London School of Economics
and Political Science
2003 – 2006
Acanthus Advisers, Associate
Sep 2006 - July 2009 | London
Acanthus raises capital for European private equity funds from
institutional investors. (www.acanthus.eu.com)
-- Assisted three clients seeking €620 million ($890m). Led information
gathering and interviews, analysis and synthesis of client’s performance
-- Started research function. Created an extensive private equity database
and produced reports distributed to the top 1,000 players in the market
-- Created an intranet. This made the research data collaborative (obsoleting the
research function), tracked new business and streamlined project management.
Sensory Overload Records, Co-Founder
Jan 2004 – Jan 2006 | London
Sensory Overload Records is an independent UK hip-hop record label.
At the time of my departure, it had eleven releases.
Skills
Fluent: Photoshop, InDesign,
Illustrator, Premiere,
After Effects, Microsoft Office
Advanced: HTML, CSS
Skilled: Javascript, Rhino,
Keyshot, Flash
Basic: programming
Languages
English:
French:
Italian:
Spanish:
German:
IIT Institute of Design 2010 Design Research Conference, Co-chair
Sep 2009 - May 2010 | Chicago
In its 9th year, DRC is the leading professional conference on design research. It
was the most successful yet, selling out and attracting over 400 attendees, and
featured Tim Brown, Don Norman Rick Robinson amongst 27 other speakers.
(www.designresearchconference.com)
fluent
fluent
fluent
intermediate
beginner
Interests
Improv, Rock climbing,
Beatbox, Guqin, Capoeira,
Snowboarding, Drumming
Rawroots, Editor Assistant Webmaster
Jun 2004 – Jun 2005 | London
Rawroots was an online music portal. June 2005 it was amongst the more
respected English language Hiphop website in Europe. It is currently inactive.
Projects passions
Improv | May 2008 Currently taking 14 hours of
improv and theatre classes each
week at Second City, Improv
Olympic and ComedySportz.
Founding member of an East
London improv theatre group.
Acid Jam | Jan-Dec 2008
Co-ran (with one other person)
a monthly creative event featuring
live improved music and group
art projects. It attracted over 200
attendees and led to a number of
creative projects.
Shakeoutblog.com | Nov 2009 A blog to explore and catalogue
what it might take to design a
better world.
Kilimanjaro | Feb 2005
Climbed Mount Kilimanjaro with
the European Venture Philanthropy Association (www.evpa.
eu.com). The team of 17 raised
over €300,000.

19. Benjamin M. Davis
Designer // Technologist
Objective
bdavis@id.iit.edu
707.362.1888
To learn and work with passionate and creative people
in a fast paced professional environment.
Design Experience
Aug. 2010 – Present
July. 2010 – Sept. 2010
Jun 2010 – July 2010
Nov. 2007 – Aug. 2008
Wheelwell: Founding member, Industrial Designer
Worked with roboticists, material and mechanical engineers to complete detail part design.
Developed and refined the design concept into an engineered pre-production model. Assisted in
the development of Wheelwell’s strategic direction including the development of a business plan.
Spearheaded fund raising efforts to raise capital for prototype development.
Whirlpool Corporation: Color Materials Finishes Lab
Developed trend reports on new and emerging materials and technologies, worked closely with
procurement to identify new suppliers, rendered detailed material finishes and managed large
volumes of quantitative information in the development of specification documents used in
production ramp up.
Museum of Science and Industry: Research Consultant
Developed and conducted two user research studies on museum patrons to evaluate specific
aspects of the user experience. Analyzed findings to develop insights. Created a report which
aggregated qualitative and quantitative findings and recommendations for the design staff.
Fire and Light Originals: Designer, Assistant Production Manager
Worked in production environment and design studio to design, engineer and fabricate
production equipment used in daily operations as well as components used in the company
trade show booth.
Leadership
Dec. 2009 – May 2010
Oct. 2006 – May 2007
Design Research Conference, Logistics Coordinator
Led a diverse team in the planning, coordinating and execution of all logistical aspects of the
conference including the student exhibit; shown in the main hall and used by over 400 attendees
throughout the conference
Sustainable Living Arts and Music: Festival Codirector
Led a team of students faculty and staff to develop event theme layout and environmental
aspects of the event. Coordinated over 20 independent firms to develop a portfolio of exhibits to
inform attendees about a range of stainability issues.
Education
May 2011 (expected)
July 2009
Dec. 2007
Illinois Institute of Technology, Institute of Design
Master of Design: Product Design and Development
Chicago, Illinois
Domus Academy, Department of Product Design
Short Course: Cultural Tour of the Best in Design Milan
Milan, Italy
Humboldt State University, Department of Industrial Technology
Bachelor of Science: Technology Management,
Arcata, California
Relevant Skills
3D Design
Thorough knowledge of AutoCAD, Inventor, VIZ, Rhinoceros, Solid Works, ProE, BunkSpeed Hypershot.
The ability to rapidly sketch, render, prototype and frame ideas developed through all phases of the
design and development process.
2D Design
Ability to rapidly and concisely convey ideas and information using photographs, illustrations,
diagrams, and text with clear and consistent hierarchy and flow. Ability to translate technical
jargon into easily understood terms. Mastery of MS Word, Excel and PowerPoint, Adobe
InDesign, and Photoshop.

20. LUIS EDUARDO DEJO
233 E Wacker Drive, Apt 2803, Chicago, IL, 60601
c: (312) 618-8195; e: dejo@id.iit.edu
SUMMARY
Strategic executive leader with extensive expertise in marketing, brand management, experience in product development and
education in design thinking and methods. Proven outstanding business results, leadership and people skills with over 10
years experience in CPG companies. Curently seeking a summer internship.
PROJECTS
IIT INSTITUTE OF DESIGN
EDUCATION
Fall 2010
Home Life: Eating and drinking on the go
An open exploration on extreme users to find insights behind this growing behavior
• Presented results to the members of the ID Research Consortium
Home Life: Rethinking retirement
Application of platform strategies to offer a sustainable model for retirement.
• Presentation to the members of the ID Research Consortium and the AARP director
WORK EXPERIENCE
BRITISH AMERICAN TOBACCO PERU
Dec 2007 – Apr 2010
Peru’s leading tobacco company. Annual Revenue: 120M USD
From Premium Brands Manager to Portfolio Manager
Responsible for the brand equity and volume results of the Premium and Value for
Money brands portfolio.
• Planned and launched Pall Mall’s new global image
• Achieved a global record of 53% in Lucky Strike brand preference through a profound
knowledge of consumer habits and attitudes
• Launched new packaging according to consumption patterns and brand stages
ALICORP SAA
Dec 2004 – Dec 2007
Peru’s leading CPG company. Annual Revenue: 1.2B USD
From New Categories Brand Manager to Personal Care Sr. Brand Manager
Responsible for the product development, launch, and management of Anua, a
shampoo brand for the Andean region (www.anua.com.pe)
•
•
•
•
Achieved 5% nationwide volume share in first 3 months after launch (Source: Latin Panel)
Exceeded sales objectives during a 3 month Trade Marketing stage
Planned Anua’s 2 year innovation pipeline, currently in progress
Exceeded gross margins 60% above business plan
IIT Institute of Design
Chicago, USA – Fall 2011
Master of Design Methods: Design
Strategy, Business Design.
Pontificia Universidad Catolica
del Peru (PUCP)
Lima, Peru - 2000
Bachelor in Business Administration
Graduated in the top 10% of my
class
LANGUAGES
Spanish (native), English (fluent),
Portuguese (intermediate)
AWARDS, COURSES
MORE
Guest Speaker at UPC Peru: Media
Connections, Lima 2008 2009
Guest Professor at UPN Peru:
Marketing Strategy, Trujillo 2007
Negotiation Workshop: Cambridge
Consulting, Lima, 2005 2009
Competencies Course: Unilever HR,
México 2002
Brand Manager, Sanitary Products
Marketing Foundation I, II III
Inspiring Insight, Action Brands:
Unilever Marketing Academy,
Buenos Aires and Sao Paulo 2001,
2002 2003
UNILEVER Peru Bolivia
Apr 2001 – May 2004
Branch of Unilever PLC. Annual revenue in Peru: 100M USD
Union Vida Academic Excellence
Award 2001
From Management Trainee to Brand Manager
Responsible for the Personal Care category
Co-author of the winning project of
the Social Responsibility Projects
Contest among University Students,
Peru Promesa Responsabilidad
Social, 2000
PROTISA PERU
Aug 2004 – Dec 2004
Tissue Product Manufacturer. Annual revenue: 40M USD
• Supported Sedal (Sunsilk) growth of 18% share of market and 236% in sales
• Defined and implemented brand building campaign for Axe, acheiving 18% share in
supermarkets (Source: CCR)
• Increased consumption and incidence ratios of the deodorant market 20pp (‘02-’03)
• Attained 254% growth for Dove soap in 2002, and launched cross-category initiatives
• 4 month stage in Unilever Bolivia, resulting in 10% for Sedal, 15% for Axe, and 10%
for Pepsodent
COLGATE PALMOLIVE PERU S. A.
Oral Care Marketing and Sales Administration intern
Feb 2000 – Nov 2000
Hobbies and Interests:
Food, coffee, travel, swimming,
cooking, reading

21. Caroline DeWick
5346 S. Cornell, Apt 503
Chicago, IL 60615
dewick@id.iit.edu
906.630.6309
Objective
To secure an internship where I can practice
and develop skills and techniques applicable
to the fields of communication, product, and
digital design.
Education
Illinois Institute of Technology
Institute of Design, Stuart School of Business
Master of Design/MBA Candidate
Expected Graduation 2013
Honors: Dean’s Scholarship
Focus: To dedicate self to humanizing technology and improving the process of innovation by focusing on human-centered design.
Western Michigan University
Interior Design Major, Business Minor
Bachelor of Science 2007
Summa Cum Laude
Honors: Dean’s Scholarship, Lee Honors
College graduate, Dean’s List all semesters, Presidential Scholar 2007, Research
Creative Studies Award 2007, ASID Charette
2nd Place, Thesis Research Scholarship
Member: Alpha Lambda Delta National Honors Society, Phi Kappa Phi National Honor
Society, Interior Design Student Organization
Representative, IIDA Representative
Activities: WMU Crew Team, Study Abroad
(Brazil 2005), Kalamazoo Valley Museum
Volunteer, Habitat for Humanity Volunteer
Work Experience
O|X Studio, Ann Arbor, MI | Interior Designer | 2007-2011
Attended product meetings and seminars to gain product expertise
Managed, organized, and updated resource library and project folders
Responsible for direct client interface:
Midwest Eyebanks
Bluestone
Oxford Property Management
University of Michigan Billing Department
University of Michigan Hospital
Created construction standards and company branding for clients
Selection, qualification, and approval of finishes, fixtures, and equipment
Construction drawing set creation, documentation, and verification
Meeting minutes, records, finish boards, and print/binding services
Created computer models, full-size mock-ups, hand renderings
Software instruction to interns
Project management with wide variety, size, and budget
Custer Workplace Interiors, Kalamazoo, MI | Design Intern | 2006
Commercial furniture design, school and hospital renovation projects
Gained comprehensive insight into sales representative operations
Prepared marketing materials and maintained resource library
Mackinac Reflections, Mackinac Island, MI | Manager | 1999-2005
Maintained operations and appearance of retail store and stock room
Assisted customers, managed inventory, and created merchandise orders
Designed and maintained window and product displays
Assigned work schedule to coworkers
Increased sales with creative sales pitches and superb customer service
Skills Interests
NCIDQ Licensed Interior Designer
Revit 2011, AutoCAD 2011, Architectural Desktop 2009, Adobe Creative
Suite (CS4), SketchUp Pro 2011, Rhino, Microsoft Office
Experience and training in wood and metal shops
Imaging equipment training: offset lithography, rotogravure, screen-printing
Freelance interior design, space planning, and finish selection
Passion for crafts, cooking, reading, camping/hiking, photography
Enjoy exploring local cultural offerings, wandering museums

22. e r i c Fd i a m o n d
9237 Lavergne Ave
Skokie, Illinois 60077
USA
innovation + design
objective
I’m looking for a senior position with a firm to leverage my design and business experiences and seek
challenging opportunities to use strategic thinking to solve business problems, and create new products,
services and experiences that engage, persuade, and help businesses grow.
experience
IIIT Institute of Design
Present
Developing and teaching a course in persuasive design for first-year design students
Firstwater
1999–Present
Design and design research practice specializing in creative strategy, interaction design, information architecture and design research. Design and project management of a web-based T-shirt design and print
application for a consumer products manufacturer
Directed a team of visual and UI designers to create an extranet for a major US cosmetics manufacturer
that empowered their sales reps and helped the company realize their brand promise internally
Designed the user experience to help manage a major airline’s air cargo operations
Turned technical limitations of an in-flight entertainment system into an engaging experience by developing innovative proof-of-concept prototypes for a major telecommunications brand
Developed brand identities for a coffee roaster, an environmental services firm, and sports consultants.
Creative Director, Xqsite/divine, inc./WHITTMANHART
2000–2004
Creative Lead for Interactive engagements in Chicago, Cleveland and Cincinnati. Developed creative
strategy, vision and direction for Procter Gamble’s online feminine teen marketing program that included
interactive advertising, web redesign and promotional applications
Created a web design strategy for a large real estate investment company that unified 25 separate companies with one consistent online brand identity
Innovated a new type of Flash-based shopping cart that encourages impulse purchasing without navigation away from content pages
Directed development of an award-winning healthcare site for a major pharmaceutical company
Rapidly developed a brand identity for a startup corporate jet company
Managed internal day-to-day operations of an 12-person creative team and assisted in the pursuit of new
business and strengthening client relationships
Creative Technical Director, Ogilvy Mather
Director of Consulting, EPR/Boller Coates Spadaro
Director of Consulting, VSA Partners
Art Director, Enabling Technologies
1993–1996
1992–1993
1990–1992
Advertising Director, Sheffield Plate Polish Company
1989–1990
1986–1988
educ ation
MDes, IIT Institute of Design (Candidate)
2011
Master of Design degree in Product Design, Design Strategy, Design Planning
MBA, Illinois Institute of Technology (Candidate)
2011
Bachelor of Arts, DePaul University
Liberal Arts Major with concentration in digital interactive design
2008
Graphic Design Apprentice, Savlin/Williams
1986
Formal 2-year European-style design apprenticeship under the direction of Robert Savlin and Louis Williams.
TEL 847-414-6467
ediamond@me.com
Clients
United Airlines
AHIMA
Avon
Acquity Group
Regis Corporation
Tellabs
International
Accenture
Accero
Info.com
Wilton Industries
Verizon Airfone
DePaul University
PG
Caremark
Civitas Initiative
Blue Rhino
Inland Real Estate Group
Mesirow Financial
Ford Motor Company
Harley Davidson
Eaton
Johnson Johnson
Other Skills:
Videocasting
Podcasting
digital photography
digital audio production
copywriting
teaching and instructional design
presentation design
public speaking
print design and production
Publishing:
Chicago Sun-Times
Baltimore Sun
StreetTech.com
Digital Chicago
Digital New York
American Center for Design
Using QuarkXPress
Currently produce a podcast and
blog with sponsorship and global
audience of over 12,000/month
Awards
2010 International Design
Excellence (IDEA) Bronze
2004 Best in Class, Medical
Condition website

23. Zarina N. Docken
Product Interaction Design Strategy
www.zarinadocken.com • 773-934-3673 • zarinadocken@gmail.com • Chicago, IL
experience
career profile
Accenture Chicago, IL
By combining over 14 years of Information Technology Consulting
Product Management experience with graduate studies at the IIT
Institute of Design, I am looking to humanize technology innovation.
Product Manager
January 2005 - December 2008
Consultant/ Software Release Manager
December 1994 - August 1999
skills
SC Johnson Racine, WI
Design Intern, Corporate New Products
May 2010 - August 2010
Sapient Chicago, IL
Senior Software Engineer/ Associate PM
November 1999 - March 2001
Zacks Investment Research Chicago, IL
Project Manager, Internet Division
May 2001 - December 2004
key clients
Alcoa • Bank of Montreal • Bank of America
• Bear Stearns • ING Advisors • Citibank
• Legg Mason • Folio Trade • G.K. GOH
(Singapore) • KMEFIC (Kuwait) • Pershing •
Jackson National Life Insurance • Comdisco
• PlasticsNet • Covad • Classified Ventures
•
•
•
•
•
•
education certification
Master of Design
Product Experience Design Strategy
IIT Institute of Design, expected Spring 2012
Bachelor of Science in Mathematics
•
•
University of the Philippines, 1994
Certified Project Management
Professional
Project Management Institute, 2008-11
tools
•
•
Adobe Illustrator, InDesign, Photoshop •
Google Sketch-Up • Rhino • MS Office • MS
SQL • MS Access
•
other interests
•
I am a painter, writer, marathon runner,
former fitness instructor, and a practitioner
of Brazilian Jiu-jitsu and Hapkido. I have
several years of experience in theater as
a playwright, actor and production crew
member.
Product and project management
Managed an annual budget of over $2.5M for the implementation
and support of Web-based products for Accenture
Developed new and customized existing investment research
offerings for Zacks’ clients
Responsibilities included project planning, budget planning and
management, resource allocation, team supervision (2-10 people),
outsourcing, quality assurance, risk management, relationship
management, mentoring, and performance appraisal
Design
Created a framework for the expansion a new line of SC Johnson
analog and digital products
Designed user interfaces for Accenture’s global applications
Graduate coursework: Design Planning, Design Research,
Communication Design, Product Design, Photography, Digital
Media and Interaction Design.
Business analysis
Conducted use case and design workshops to identify business
requirements and solutions for Accenture’s supply/ demand
forecasting, scheduling, and training management capabilities
Analyzed Business Intelligence tools to allow Zacks to measure
opportunities, risks, and revenues through enterprise-wide
data analysis
Responded to Request for Proposals (RFP) with sales teams to
acquire new clients for Sapient
Responsibilities included business case development, requirements
gathering, use case analysis, vendor selection, and business
process and user interaction design
Training and facilitation
Designed and conducted training for over 120 representative
Accenture users from over 100 locations worldwide
Facilitated workshops for Alcoa, attended by business unit
leaders, to identify their corporate-wide e-Business vision and
strategic direction
Technical writing
Created specifications, process flows, detailed designs, release
notes, help files, operations manuals, software conversion guides,
and other documentations for complex technical projects

24. alla.donina
@gmail.com
847.736.7049
intent
Passionate and multi-disciplinary designer seeking
an opportunity to create compelling experiences by
merging my visual expertise with user-centered
research, systematic thinking, design strategies
and planning.
interests
fostering creativity / service design / experience
design/ cross-cultural issues/ trend awareness /
sustainability/ international travel/ bulldogs
skills
design planning // user-centered research // brand
strategy+identity // ideation sketching // shopper
marketing // retail promotion
Adobe Creative Suite, Microsoft Office
Proficient with Mac/PC
projects
Home Life Consortium Research || Performed
strategic ethnogaphic research on the topic of
Eating on the Go and presented new findings to
the members of the consortium.
iSee App Development || Performed strategic
research and planning to develop a smartphone
based application for visually impaired individuals in
order to help them navigate inside the public spaces
such as stores, libraries and museums.
Newtritious Platform || Utilized systematic
approach in researching US food industry, eating
habits and its effect on US population. Developed
platform strategy to address agricultural, nutritional,
communal and healthcare aspects of the problem.
Deep :: Integarated Fashion Retail System ||
Researched, planned, designed and prototyped
fashion retail system that connects independent
apparel boutiques with engaged consumers to
create a more rewarding shopping experience while
providing boutiques with an effective channel to
activate and increase their business.
graphic design
advertising art direction
shopper marketing
interactive design
envronmental design
design planning
design reserch
8300 concord dr. #403
morton grove, IL 60053
experience
G2 Promotional Marketing
09/06-04/09
The Maude Group
01/06-09/06
The Ungar Group
08/05-12/05
Element 79
05/05-09/05
Imagination Publishing
05/04-05/05
WICO Information Tech.
09/99-05/04
Art Director
PG, CoverGirl, Kraft, DMI, Coca-Cola, Heineken,
Walmart, Target, Safeway, Publix
Art Director
Caterpillar, Pfizer, Chicago Bears
Art Director/Freelance
New business, Masterlock, Keefer’s
Art Director/Intern
Gatorade, VO5, Long John Silver’s
Web Designer
Lowe’s
Web and Graphic Designer
Zookbinders, AAOS, Moran and Co., Wico
education
Illinois Institute of Technology
Masters of Design Methods
05/2011
Focus on design strategy and planning with
coursework in service design, user-centered
research, communication and behavioral
prototyping.
Chicago Portfolio School
05/2005
Columbia College Chicago
05/2002
Course work in Concepting
and Advertising Strategies
BFA in Advertising Art Direction

25. Jessica Dugan
Objective
3426 N Springfield Ave., Apt 2
Chicago, IL 60618
jdugan@id.iit.edu / 312-532-8729
I am currently seeking an internship for summer 2011. I hope to gain a better
understanding of the role of research and strategy within an organization as well as
utilize the skills and methodologies I have practiced while at the Institute of Design.
Education
Selected Work Experience
IIT Institute of Design, Chicago, IL
MDes candidate, expected Spring 2012
Courses in design research and strategy with
considerations in analysis and synthesis,
visual form and digital platforms.
Print and Online Production Coordinator
SRDS Media Solutions, Des Plaines, IL
January 2007-July 2009
Participated on cross-departmental teams to develop client-facing solutions
Maintained print and online advertising creative across multiple product lines
Collaborated directly with print vendors to ensure production quality
Assisted with balancing monthly and yearly budgets
IIT Stuart School of Business, Chicago, IL
MBA Candidate, expected Spring 2012
Studies in managerial practices, strategy
and operations including economics,
organizational behavior and business theory.
E.W. Scripps School of Journalism
Ohio University, Athens, OH
B.S. Journalism, 2005
Courses in feature writing, research, ethics
and magazine design and production. Also
studies in social and cultural history.
Harrington College of Design, Chicago, IL
January 2008-July 2008
Traditional Bauhaus-like courses in drawing,
color, shape, proportion and 2D and 3D space.
Technical Skills
Lean Six Sigma: Attended a 2-day
seminar on process evaluation and process
improvement strategies. The only nonmanager level associate chosen to participate
in the seminar.
Software: Proficient in Photoshop, InDesign,
Illustrator, Quark Xpress, Microsoft Office.
Intermediate in Dreamweaver, Vellum, Rhino
and Google Sketch-up
Personal Interests
Exploring human centered sciences such as
cultural anthropology, history, archaeology,
and philosophy. I also enjoy reading and
writing short stories. Two of my current
favorite short story authors are David Sedaris
and Neil Gaiman.
Assistant Print Production Coordinator
SRDS Media Publishing, Des Plaines, IL
November 2005-January 2007
Designed print–ready documents for in-house publications
Assisted with processing of printed ad materials
Worked with other departments to ensure that all copy was approved for publication
Page Designer/Staff Writer
Southeast Ohio Magazine, Athens, OH
March 2005-June 2005
Created page layouts for feature and department articles
Researched and generated original articles about the southeast Ohio region
Selected Projects
Integration Strategy, IIT Institute of Design
August 2010-January 2010
A sixteen week client-sponsored project that explored both short-term and long-term
strategies to integrate the company’s traditional print-based business with its digital offerings.
An additional theme of the course focused on bringing empathy into each step of the design
process. Our team conducted user research and interviews to gain insight on how and why
gen-y women, our assigned demographic, communicated. Analysis resulted in concept mockups and eventually a full-scale retail aisle prototype presented to the client.
The Tattoo Experience, IIT Institute of Design
August 2010-January 2010
A research and observation project exploring the process and experience of receiving and
living with the consequences of a tattoo. Synthesis of our collected data helped us determine
the ideal tattoo experience that emphasized planning and minimized regret. We created
several product and service solutions aimed at helping individuals achieve that ideal.
Advertising Portal, SRDS Media Solutions
December 2008-February 2009
In-house project to repurpose and re-implement existing company technology in order to
better serve client and internal team member needs. Conducted interviews with both external
and internal parties to determine the most beneficial features to be included on portal site.
Cooperated with members of the IT, marketing and sales teams to ensure quick project turnaround and implementation.

26. Kyle Duke
Seeking an internship where I can leverage my planning
skills and empathetic outlook in the design of new human
centered products and services
4633 N. Hermitage Ave. Apt 2B
Chicago, IL 60640
duke@id.iit.edu / 262. 370. 1831
Experience
Education
Architectural Intern
Johnson Design Inc., Oconomowoc, WI, Summer 2009
Created detailed renderings and animations
Presented 3D work to clients
Designed Revit families and drafted floor plans
Monitored construction accuracy during site visits
IIT Institute of Design
Chicago, IL
MDes Candidate, expected 2013
Residential Counselor
Rogers Memorial Hospital, Oconomowoc, WI, 2007-2009
Specialized in eating disorder patients
Supported and encouraged patients through individual
counseling sessions
Communicated patients' needs to doctors, psychiatrists,
and support team
Administered prescription medications
Machine Operator
Sjoberg Tool and Mfg., Hartland, WI, Summer 2006
Fabricated products according to drawings
Monitored the accuracy of products created
Technical Skills
Skilled in Autodesk AutoCAD 2010, Autodesk Revit
Architecture 2010, Autodesk 3ds Max Design, Adobe
Photoshop, Microsoft Office
Knowledgeable in Google SketchUp, Adobe Illustrator,
Adobe Indesign, Rhinoceros 4.0, Grasshopper
Interest
Introducing friends to the pleasures of sushi
Photographing nature’s smallest details
Dissecting fashion trends
Helping others discover their own creativity
Illinois Institute of Technology
Chicago, IL
Bachelor of Architecture, 2010
Affiliations
St. Bartholomew's Church Group
Participated on a mission trip to Aqua
Viva Orphanage in Guatemala, 2010
Traveled to Glendaloch, Ireland to
complete a two week pilgrimage, 2008
Volunteered monthly to work at
concessions stands during sporting
events in Milwaukee to raise funds for the
church's youth group, 2008-2010
Phi Kappa Sigma Fraternity
Alpha Epsilon Chapter at IIT
President
Led an organization of 40 members in
achieving values based goals
Coordinated meetings with IIT
Administration, International
Headquarters, and Alumni Board
Managed executive officers and chaired
weekly meetings
Vice President
Designed plans to address organizational
operations and risk management
Immediate supervisor of all officers
Submitted annual organizational
performance review to headquarters

27. Daniel Erwin
dqerwin@gmail.com
dqe1.com
I’m looking for opportunities to bring my training in interaction design and my
experience in visual communications to bear on the information architecture,
user experience, and usability of web and mobile interfaces.
work
Navteq
Chicago, Illinois - Fall 2010
frog design
Austin, Texas - Fall 2010
CEDIM
Monterrey, N.L., Mexico - Fall 2010
A Briggs Passport Visa
Chicago, Illinois - 2008 – 2010
Interaction Designer
Designed a template for app developers building location based services for
iPad. Led cross-disciplinary teams to get buy-in from multiple departments.
Interaction Designer
Wireframed and documented a multi-platform system as a contractor in a large
design team. Guided development and graphic design work by extending the
project’s precedents to acommodate new system behavior and page layouts.
Professor of Digital Media
Led undergraduate students through exercises in ethnographic observation,
design analysis, iterative paper prototyping, and interaction design principles.
Interaction Designer Engineer
Created and implemented online business processes to standardize forms and
connect multiple offices across the US.
projects
ENGAGED
Northwestern University - 2010
Scoop
Institute of Design - Spring 2009
Mobile Application – Diabetes Prevention Program
Designed an Android app that uses social networking and persuasive technology
principles to help people at risk for diabetes manage their exercise and eating.
Interaction Design – IxDA Prize Winner
Developed an interaction model using paper tags and mobile phones to engage
high schoolers with interest groups, informal experts, and their community.
school
IIT Institute of Design
Chicago, Illinois - 2007 – 2010
University of Texas at Dallas
Richardson, Texas - 2001 – 2005
Master of Design – Interaction Design
Top prize in IXDA 2010 student competition; Design Research Conference 2010
Logistics Lead; InsideID (student organization) lecture series coordinator.
B.A. – Literary Studies and Fine Art
Magna Cum Laude, Collegium V Honors, Eugene McDermott Scholar
Leadership: The Mercury Editor, Student Government Senator
skills
Visualizing concepts – sketching, photography, paper prototypes, and Adobe Suite
Ethnographic research – understanding people and finding user needs
Web programming – CSS, HTML, PHP MySQL, Java

28. 6826 Rosewood Avenue, Hammond, IN 46324 :: 219.629.0638 :: amespino721@gmail.com :: amespinosa.com
OBJECTIVE
EXPERIENCE
Seeking a summer internship in any of the following areas:
Design research and planning, information architecture, wireframe and prototype
development, usability testing
Range, Inc. Chicago, IL
Graphic Designer: August 2009 - Present
Create collateral material for store retailers regarding new meat cuts and recipes,
and Range branded materials. Aid in the edit and design a meat cutting book to
be published in September 2011.
VISIBLE | LISA P. MAXWELL Chicago, IL
Web Design: February 2009 - August 2010
Redesigned existing sites using graphic design and wireframe skills. Created
brands through the inception of a Web site. Created production work for potential
client meetings.
Regional Transportation Authority Chicago, IL
2008 Annual Report Designer: June 2009
Led, managed, and directed 48 page annual report.
SCRIP COMPANIES Bolingbrook, IL
Freelance Designer: October 2008 - December 2008
Executed 2 catalogs and several advertisements for chiropractic magazines
and newspapers.
PEEL MAGAZINE Indianapolis, IN
Design Intern: August 2007 - December 2007
Created identity branding and compiled a strategy for a future sponsor kit.
INDIANAPOLIS RECYCLING INITIATIVE Indianapolis, IN
Researcher and Graphic Designer: August 2007 - December 2007
Managed team’s development, client dialogue, presented ideas and solutions to
stakeholders. Worked to help identify how to increase recycling among apartment
dwellers through research and collaboration with community partners. Created
prototypes which were essential for feedback and refinement of solutions.
EDUCATION
IIT Institute of Design Chicago, IL
Illinois Institute of Technology Masters of Design (MDes)
Expected Graduation: May 2012
HERRON SCHOOL OF ART DESIGN Indianapolis, IN
Indiana University B.F.A. in Visual Communications with an Art History minor
May 2008
ACTIVITIES
Design Research Conference 2010 Chicago, Illinois
IIT Institute of Design: May 2010
Art Director’s Club: National Student Portfolio Review
New York, New York
Selected among top 200 students in nation: May 2008
Student Portfolio Day Indianapolis, IN
AIGA: April 2008
NEXT: American Institute of Graphic Artists National
Design Conference Denver, Colorado
AIGA: October 2007
RECOGNITION / AWARDS
Commissioner’s List of Academic Excellence 2006
NCAA Leadership Conference Nominee 2006
U.S. Achievement Academy Collegiate All-American Scholar 2006
Academic All Mid-Continent Conference 2005-2006
Golden Key International Honour Society 2005

29. Holly Finnan
Seeking a position on a multidisciplinary team that engages clients to
frame complex problems, conduct and translate research findings into
opportunities, and create innovative, viable, and user-centered solutions.
Experience
Education
Strategic Planning Intern: Memorial Sloan-Kettering, NYC, NY, Summer ‘10
Worked with stakeholders across the company to map the service
experience for patients and staff in preparation for the opening of a new
treatment center. I also designed a kit for patients’ use throughout their
treatments and created a database to track requests and activities.
Masters in Design: IIT Institute of
Design, expected Spring 2011
Service Design Intern: Oncure Medical Corporation, Denver, CO, Summer ‘09
Based on extended on-site research at one of Oncure’s radiation
centers, developed tools to facilitate communication between patients,
physicians, and radiation therapists.
Assistant Account Manager: Gap Inc. Direct, San Francisco, CA, 2006 – 2008
Co-produced and managed marketing and still-life photo shoots for
Banana Republic Online and Piperlime and served as the link between
corporate headquarters and the creative teams at the photo studio.
Studio Coordinator: Fastback Creative Books, Berkeley CA, 2005 – 2006
Worked with clients from project launch through delivery, concurrently
managing three to six book design projects. Worked with clients and
designers to establish objectives, timing, costs, and workflow.
focus on: design strategy, usercentered research, and service design.
Masters of Business Administration:
IIT Stuart School of Business, expected
Summer 2011
focus on: strategy, innovation,
organizational behavior, and operations.
Faculty sponsored research project on
behavior as a function of organizational
structure and individual differences
Bachelor of Arts: Vassar College, 2004,
graduated with honors in psychology
focus on: social psychology,
anthropology, and economics.
Senior research project on identity
development among college students.
Client Sponsored Projects
Transfer of Information Service Design: Sponsored by Memorial SloanKettering, NYC, NY, Fall 2010 - present
Re-designed, developed, and tested new tools and procedures to
help primary care physicians provide complete and accurate patient
information to other physicians in the near and long term. We are
currently working with MSK to implement these solutions.
Sailing Camp Strategy Service Design: Sponsored by Judd Goldman
Software
Adobe InDesign, PhotoShop,
Illustrator, Flash and Premier Pro
Microsoft Office, SPSS, FileMaker Pro
Sailing Program, Chicago IL, Spring 2010
Conducted research with parents and 8-12 year old children to
understand motivations behind choosing and returning to summer
programs. We developed concepts for a new registration site, program
plan, and a vision for future expansion.
Photobook Research Strategy: Kodak, Emeryville, CA, Fall 2009
Contact
Interviewed and observed mothers about how they take and use photos.
We developed an experience model based on our research identifying
opportunity areas for Kodak.
finnan@id.iit.edu
415.216.9247
1426 W Walton St, Chicago IL 60642

30. Holly Finnan
Seeking a position on a multidisciplinary team that engages clients to
frame complex problems, conduct and translate research findings into
opportunities, and create innovative, viable, and user-centered solutions.
Experience
Education
Strategic Planning Intern: Memorial Sloan-Kettering, NYC, NY, Summer ‘10
Worked with stakeholders across the company to map the service
experience for patients and staff in preparation for the opening of a new
treatment center. I also designed a kit for patients’ use throughout their
treatments and created a database to track requests and activities.
Masters in Design: IIT Institute of
Design, expected Spring 2011
Service Design Intern: Oncure Medical Corporation, Denver, CO, Summer ‘09
Based on extended on-site research at one of Oncure’s radiation
centers, developed tools to facilitate communication between patients,
physicians, and radiation therapists.
Assistant Account Manager: Gap Inc. Direct, San Francisco, CA, 2006 – 2008
Co-produced and managed marketing and still-life photo shoots for
Banana Republic Online and Piperlime and served as the link between
corporate headquarters and the creative teams at the photo studio.
Studio Coordinator: Fastback Creative Books, Berkeley CA, 2005 – 2006
Worked with clients from project launch through delivery, concurrently
managing three to six book design projects. Worked with clients and
designers to establish objectives, timing, costs, and workflow.
focus on: design strategy, usercentered research, and service design.
Masters of Business Administration:
IIT Stuart School of Business, expected
Summer 2011
focus on: strategy, innovation,
organizational behavior, and operations.
Faculty sponsored research project on
behavior as a function of organizational
structure and individual differences
Bachelor of Arts: Vassar College, 2004,
graduated with honors in psychology
focus on: social psychology,
anthropology, and economics.
Senior research project on identity
development among college students.
Client Sponsored Projects
Transfer of Information Service Design: Sponsored by Memorial SloanKettering, NYC, NY, Fall 2010 - present
Re-designed, developed, and tested new tools and procedures to
help primary care physicians provide complete and accurate patient
information to other physicians in the near and long term. We are
currently working with MSK to implement these solutions.
Sailing Camp Strategy Service Design: Sponsored by Judd Goldman
Software
Adobe InDesign, PhotoShop,
Illustrator, Flash and Premier Pro
Microsoft Office, SPSS, FileMaker Pro
Sailing Program, Chicago IL, Spring 2010
Conducted research with parents and 8-12 year old children to
understand motivations behind choosing and returning to summer
programs. We developed concepts for a new registration site, program
plan, and a vision for future expansion.
Photobook Research Strategy: Kodak, Emeryville, CA, Fall 2009
Contact
Interviewed and observed mothers about how they take and use photos.
We developed an experience model based on our research identifying
opportunity areas for Kodak.
finnan@id.iit.edu
415.216.9247
1426 W Walton St, Chicago IL 60642

31. Joe Fleischhacker
joefleischhacker@gmail.com 312.351.3564
Objective
Seeking a summer internship working with a multi-disciplinary team in design planning and strategy.
Education
Institute of Design
Illinois Institute of Technology, Chicago, IL
Masters of Design, Expected Spring 2012
Coursework in experience design, design
planning and strategy, and structured planning
Northwestern University, Evanston, IL
Bachelor of Science in Speech, June 1999
Major: Radio/Television/Film Studies
Skills
High proficiency with Adobe CS4, including
After Effects compositing and Flash animation
Expertise in DV, HDV HD acquisition
Expertise in Final Cut Pro
Proficient with Avid Media Composer and
DVD Studio Pro
Interests
Writing, sketch comedy, food-focused travel,
deep frying, graduate of Second City
Writing Program
Experience
Experience Design Intern (June 2010 – present)
ID Chicago Loop Alliance - Art Loop Open, a mixed-media art competition
• Conducted user research and analyzed data to guide event development and
detailed design of visitor experience
• Devised voting system to maximize public participation in competition
• Created concepts for and produced visualizations of interactive event site which
will incorporate Twitter-feed screens, Microsoft Surface tables and Pivot kiosks
• Directed workshop for stakeholders and potential competition entrants to
brainstorm event activities and promotions
• Advised on build-out and implementation of interactive event location
Freelance Video Producer (March 2003 - August 2009)
• Co-created and co-directed new media branch for non-profit client to meet the
needs of non-profit, education-based niche market
• Wrote, produced, directed, shot and edited documentary videos
• Developed narratives and wrote scripts that effectively and efficiently
communicated clients’ messages
• Conducted on-camera interviews for both research purposes and to extract
statements in support of clients’ needs
• Strengthened clients’ videos with composited and animated video segments using
Adobe Creative Suite tools
Associate Producer (November 2000 - February 2003)
Cresta Communications - a boutique marketing firm in Chicago
• Collaborated with creative teams and clients to conceptualize and create
communication and marketing videos and web sites for Fortune 500 companies
• Produced, shot and edited communication packages to help launch and explain
clients’ corporate-wide programs and initiatives
• Designed and packaged RFPs to attract and acquire new clients
• Managed freelance crews, equipment and locations during production
• Enhanced client web site experiences with Flash animations
• Wrote creative copy for client marketing brochures and advertising collateral
• Managed maintenance of all production equipment
Video and Computer Lab Manager (August 1999 – August 2000)
Kellogg Graduate School of Management, Northwestern University
• Produced various media including video and web sites to create and enhance
communication channels in school-wide MBA and PhD programs
• Strengthened school services and experience for students by creating online
video lecture series for core and popular courses
• Advised and assisted faculty in integrating multi-media into established course
curricula and lecture modules
• Advised on creation of non-linear editing system and designed accompanying
training program to allow faculty to create their own media
• Managed all video and computer equipment usage in behavior research lab

32. Russell Thomas Flench
2247 S. Whipple St. #3, Chicago, IL 60623
flench@id.iit.edu
312.860.3052
Design / Build Experience
Intern, The Office of PlayLab, Inc., Brooklyn, NY, 2009
Developed the non-profit SoundFriends, a lab for music
education with facilities for archiving local music and stories,
an artist residency, recording studio, and performance space in
Greensboro, AL.
Education
Institute of Design
Illinois Institute of Technology
Chicago, IL
Master of Design candidate,
expected graduation 2013
Focus in systems design and research.
Studying communication design,
prototyping, digital media, and design
research methods
Parsons New School For Design
New York, NY
2009 Summer Intensive Program
Product Design, Waste = Food
Project study which undertook
identifying materials considered to
be at the end of their useful life cycle,
and re-purposing them into new,
marketable products
Cleveland Institute of Art
Cleveland, OH
1997 Bachelor of Fine Arts
Photography major, Ceramics minor
Focus on medium-format street
photography, utilizing darkroom
printing manipulation techniques
Self-employed designer and builder, 1998 - 2010
Managed a wide variety of general contracting projects,
specializing in kitchen and bathroom renovation from start to
finish. Worked with clients interested in “green” remodeling
and building practices. Provided services including client
consultations, materials sourcing, hiring and overseeing subcontractors and laborers, generating estimates and invoices.
Selected Projects:
Portable Hand-Puppet Theatre
Three-part, free-standing puppet theatre which
disassembled and folded together to fit inside the client’s
vehicle; 2004, Oakland, CA
Shadow-Puppet Theatre
16 x 8 ft. portable stage, four stage sets, lighting, and
several articulated puppets; 2005, Oakland, CA
Garden Tool Library
Free standing children’s tool shed for the teaching artgardens of the non-profit group, City Blossoms; 2008,
Washington, DC
Three-part removable and articulated balcony decking system
2008, Washington, DC
Custom kitchen and bathroom renovations, multiple clients
2007 - 2010, Baltimore, MD and Washington, DC
Custom built-in bookcases, multiple clients
2008 - 2009, Washington, DC, and Baltimore, MD
Custom entertainment cabinet; 2007, Washington, DC
Activities
Darkroom assistant
To fine art photographer Robert Spertus
Berkeley, CA, 2006 - 2007
Puppeteer and theatre designer
Quelquefois Shadow Puppet Theatre
Oakland, CA, 2005
Independent woodshop member
The Woodworker Club
Rockville, MD, 2007 - 2009
Artist Studios, design and construction
Renovated a private warehouse space to house three studios
2005 - 2006, Oakland, CA
Skills
Adobe cs5, Sketch-Up, Rhino, Microsoft Office Suite, traditional
and digital photography and darkroom techniques, rough
and finish carpentry, electrical wiring, plumbing, masonry,
motorcycling

33. Bhumi Gajjar
Clients
Wells Fargo, Panasonic Corporation, Toyota Motors,
S. C. Johnson, City of Chicago, Daishinsha Inc (Japan),
United Nations Development Program (UNDP)
Education
IIT, Institute of Design, Chicago
Master of Design Methods 2008
Teaching assistant for Ben Jacobson
(Observing Users-Fall 08)
National Institute of Design (NID), India
Graduate Diploma in Industrial Design
1999-2002
Center for Environmental Planning and
Technology (CEPT), India
Diploma in Construction Technology
1993-1998
Research skills
Secondary primary research, usability testing,
ethnographic interviewing, creating video collections,
conducting focus groups,.
Software skills
Adobe Creative Suite, MS Office, Keynote
CorelDraw, Final Cut.
Research document and papers
Objects of Affection 2004-2005
Research and documentation for a book on
tableware range designed by Eva Zeisel.
Hours in the Dark 2001
Paper on influence of popular Indian cinema.
The Craft of Making Clay, Glass, Lac and
Bone Beads in India 2000
Research document on the vast socially
integrated, indigenous craft of bead making.
Volunteer work
Market place-Handwork of India,
Evanston, IL 2006
Designed a collection of home interior products
for a non-profit working with low-income women in
slums of Mumbai, India.
Sunrise Assisted Living, Chicago, IL 2008
Engaged and assisted residents through recreational
games to understand social human factors.
bhumi.gajjar@gmail.com
773 531 2051
Experience
Cheskin Added Value, Redwood Shores, CA
Design Research Consultant November 2010
Moderated focus group sessions to test branding concepts geared towards South East Asian
consumers for Wells Fargo. Presented findings to clients.
Sano Research, Chicago, IL
Design Research Manager May 2010 - November 2010
Led a team of researchers and designers to provide solutions for the future of car cockpit
design for Panasonic corporation. Created research plans and conducted ethnographic
interviews, prototyping and co-creation workshops, analysis and synthesis sessions with clients
on multiple projects.
Conifer Research, Chicago, IL
Design Research Consultant for Emerging markets March 2009 - March 2010
Led in-home interviews and analyzed data collected from four emerging market countries.
Collaborated with clients to identify patterns and key insights during analysis and
synthesis sessions. Created interview protocols, video collections and presentations.
City of Chicago, Department of Innovation and Technology, Chicago, IL
Design Research Intern July 2008 - February 2009
Introduced user-centered design methods to the Innovation Center. Designed and
coordinated prototype plan to address the problem of vacant buildings. Collaborated with
neighborhood organizations, nine city departments and Mayor’s office.
Innovation Methods, Research and Consulting, Chicago, IL
Design Research Intern November 2007- May 2008
Led research project to identify the car buying motivations of Indian users.
Created research plan, conducted interviews in four cities in India, analyzed the
data and presented the findings to international clients.
School of the Art Institute of Chicago (SAIC), Chicago, IL
Visiting Faculty 2005
Conducted a course and student reviews for designed objects program.
Magppie International Ltd. New Delhi, India
Designer 2002 - 2003
Designed a range of houseware products for international and domestic clientele.
Created technical drawings, designed moulds, packaging and catalogues for marketing.
Successfully launched product range at the International Home and Housewares Show.
United Nations Development Program (UNDP) - Khadi Village
Industry Commission, India
Researcher/Designer 2001 - 2002
Created cost effective eco-friendly design concepts that sustain the fading craft of pottery.
Immersed in understanding lifestyle and production techniques of traditional potter
communities. Tested final prototypes by conducting interactive workshops with traditional
potters, personnel from Indian Railways and stakeholders.
Gayatri Potteries, Ahmedabad, India
Design Intern 2000
Designed and developed a range of new products while minimizing product
development and infrastructure cost.

34. APEKSHA GARGA
apekshagarga@gmail.com | 714.767.2297
WHAT I DO
IN A TEAM
I seek insightful discoveries about human behavior that create compelling cases
for change, meaningful for both users and clients. Learning by making [quick and
dirty prototypes] is my research philosophy to elicit rich responses from users. I
believe deep empathy for clients is essential to leverage their capabilities, challenge
orthodoxies and implement the vision. I enjoy the process of carefully crafting stories
that clearly define problems, evoke emotions, and generate enthusiasm to take action.
WHAT I DID
AT WORK
DESIGN RESEARCHER AT STEELCASE | June 2010 - Present
Formulated a point of view to define future work place planning strategies. Crafted
frameworks as thinking and diagnostic tools for design and research. Planned and
conducted research to test a spatial prototype comprising various typologies of work
settings. Pre and post prototype research helped to measure change in experience and
learn about current and new behaviors to inform design iterations.
DESIGN RESEARCH CONSULTANT AT IFMR TRUST | May 2009 - Aug 2009
Led a team to uncover beliefs and behaviors around cooking in rural South India.
Research findings set the path for design of a smokeless cookstove that not only
provides health benefits but also aligns with cultural traditions. Observed customer
service interactions in micro-finance loan offices in rural parts of South India and
presented findings to leadership to guide the design of an improved service experience.
EXPERIENCE DESIGNER AT IDIOM DESIGN CONSULTING | 2006 - 2008
Researched, designed and executed branded service experiences in retail environments
for clients like Titan Industries, Future Group and Indian Railways. Engaged leadership
in participatory workshops and interacted with engineers to build prototypes for
testing and validation.
GRAPHIC DESIGNER AT DEEPAK PETERS DESIGN | Jun 2004 - Nov 2004
Developed brands, their visual language and web sites communicating information flow
and brand imagery.
WHAT I DID
IN SCHOOL
MASTER OF DESIGN, INSTITUTE OF DESIGN, IIT | 2010
Learned the art of thinking about complex problems through a structured design
process and realized the value of free play and informed intuition. Focused on the area
of behavior change and prototyping as a research tool. Projects include - Increasing Resident Participation in Recycling Program, Client: DSS, City of Chicago
- Immersive Play Experience for Kids, Client: Chicago Children’s Museum
- Community Campaign for Violence Prevention, Client: CeaseFire, Chicago
BACHELOR OF INTERIOR ARCHITECTURE, CEPT UNIVERSITY, INDIA | 2006
Learned the Bauhaus way of design and identified the missing ‘user’ in architectural
education. Coursework included Design Studio - Architecture and Interior, Furniture
Design, Graphic Design, Secondary Research
WHAT I AM
GOOD AT
Generative and Evaluative Research, Secondary Research, Prototyping, Experience/
Service Design, Platform Strategy, Competitive Audit, Communicating Research
Software: Adobe InDesign, Illustrator, Photoshop, Microsoft PowerPoint, Word, Excel,
Google Docs.
WHAT I LOVE
Indian sense of humor that eventually leads to mindful conversations. Strolling around
neighborhoods and discovering coffee houses and local stores. Attending conferences
that lead to unexpected realizations. Purposeless search on the internet and chancing
upon interesting ideas.

35. Shlomo Goltz
260.602.4737
shlomo.goltz@gmail.com
3201 South State Street
Room #2220
Chicago IL 60616
Seeking internship in interactive
design, particularly the areas of user
interface prototyping and workflow
development
Critical Mass summer 2010
Conducted secondary research, competitive analysis, and synthesized findings into models
that recommended how to strategically implement a new three year vision for the Las Vegas
Convention and Visitors Authority. Similar work was done on a smaller scale for United Airlines,
USAA, and Tyco Electronics
so f t war e k n ow le d g e
ACT3 Design Internship summer 2006
Created storyboards, recorded, edited, and arranged audio, wrote website source code, edited
photos and illustrations, and animated in flash
s tat e m e n t o f i n t e n t
internships
Mac OS X and Windows
MS Office
Photoshop CS5
freelance
Illustrator CS5
InDesign CS5
AfterEffects CS5
Cardiac Diagnostics fall 2009
Worked with the IT department to design the interface for a software tool that would store
medical records, and allow patients to communicate with their doctors in real-time
to facilitate remote treatment options that are difficult or infeasible now
JDub Records winter 2009
Designed point-of-purchase advertising materials to promote new and upcoming albums
XHTML CSS (intermediate)
iLife ‘09
Howard Rheingold summer 2007, summer 2008 – winter 2009
Designed motion graphics, composed music, and aided in production of video podcasts
utilized in a Social Media/Technology course at Stanford University
iWork ‘09
Sountrack Pro
Melissa Allen Design summer 2008
Designed front-end website interface for a nanotechnology company as a subcontractor
Apple Motion
ScreenFlow
OmniGraffle
awar ds
Addy Award — American Advertising Federation fall 2007
Worked as a production assistant for an interactive, flash-based photography portfolio
National Finalist — Chevy College Super Bowl Ad Design Competition fall 2006
Worked as part of a three person team which designed and produced storyboards,
concept boards, and presented our ad to the executive board of General Motors
em ploym en t
Illinois Institute of Technology — Residential Advisor fall 2009–current
Developed social and educational programming for undergraduate students, designed RA
uniforms, developed training materials to aid Residence Life staff and other RAs to more
effectively design their own promotional materials, and supervised a group of 27 students
Apple Inc. Retail Store — Macintosh Specialist winter 2008–fall 2009
Determined customer needs, then presented customized solutions comprised of software,
hardware and services, and taught customers how to use their new technology
Cutting Tools, Inc. 1999–2001, 2003–2005
Designed architectural diagrams, repaired computers, and developed integrated advertising
e d u c at i o n
Institute of Design Masters of Design 2009–current (graduation in winter 2011)
Focus on interaction and communications design with an emphasis on ethnographic
research and business strategy
The Second City School of Improvisation graduated fall 2010
Performed three fully improvised shows as the culmination of a ten month program where I
conquered stage fright, improved my collaboration, delegation, and active listening skills
WUJS Arad Institute fall 2007–spring 2008
Participated as an artist-in-residence, took classes on Israeli history , and attended lectures on
contemporary cultural and religious issues in Israel
Washington University School of Art graduated spring 2007
Visual Communications Major — BFA Graphic Design and General Psychology Minor

36. LAURA GUENTHER
lauracguenther@yahoo.com
Seeking freelance or part-time user experience
and human factors consulting opportunities.
773-490-8200
Experience
Design Seedling, Chicago, IL
2008 - Present
User Experience and Human Factors Consultant
• Manage user experience for Kraft Foods mobile
including iFood Assistant and Big Fork Little Fork
• Customized mobile device experiences for
several mobile platforms and carriers (Android,
BlackBerry, iPhone, Windows 7)
• Led research and design efforts for product
user interface redesign for commerical kitchen
equipment and handheld devices (ADT, Frymaster)
• Developed a professional development design
experience (Earlybird Creative)
• Designed an educational web-based software
tool
2002
• Managed consumer and product research efforts
for home cleaning and storage product lines (SC
Johnson)
1993 - 1994
• Led human factors effort to understand needs
and gain market share of target audience (Ford
Motor Company)
• Developed generic product design guidelines for
product development staff (Ford Motor Company)
Arc Worldwide, Chicago, IL
2007 - 2008
Senior Experience Planner
• Applied iterative, user-centered design principles
to the design and development of digital
solutions for clients including Research in Motion
(BlackBerry), Allstate, McDonalds, United Airlines
• Developed and executed research plans,
synthesized data and then translated findings into
user-sensitive content, functionality, information
structures, interaction models and page designs
Motorola, Mobile Devices, Chicago, IL
2004 - 2007
Design Lead / Senior Interaction Designer
• Designed user interfaces for mobile devices
using collaborative brainstorming, competitive and
user research
• Worked closely with cross-discipline teams to
understand customer requirements and technical
feasibility applying user centered design approach
Tools
Methods
• Anthropometry
• Brainstorming
• Interviews
• Photography
• Prototyping
• User observation
Inform Market Research, Chicago, IL
2002 - 2003
Market Research Associate
• Managed market research projects for
pharmaceutical clients (Abbott, Baxter, Battelle)
• Provided support in both quantitative and
qualitative research efforts
• Videography
Navistar International, Warrenville, IL
1999 - 2001
Manager, Product and Customer Research
• Interviewed truck drivers and buyers to develop
understanding of business and product needs
• Conducted needs analysis workshops and
brainstorming sessions to develop a customer
knowledge base model
• Developed research strategy and defined
research methodologies and competencies to
launch new research department
• Flash
Ford Motor Company, Dearborn, MI
1998 - 1999
Marketing and Sales Manager
• Supported sales and marketing initiatives for
Lincoln Mercury dealerships
1995 - 1997
Human Factors Engineer, Corporate Design
• Conducted design reviews, product studies and
benchmarking sessions
• Supported launch of new product line at
assembly plant
Education
Institute of Design (IIT), Chicago, IL
Graduate Classes, 2003 - 2005
User Centered Design
University of Michigan, Ann Arbor, MI
Master of Science, 1994
Human Factors and Ergonomics
Cornell University, Ithaca, NY
Master of Business Administration, 1997
Marketing / Product Development
Kalamazoo College, Kalamazoo, MI
Bachelor of Arts, 1991
Psychology
• Wireframing
• Workshops
Software
• Illustrator
• InDesign
• iWork
• MS Office
• OmniGraffle
• Photoshop
• Visio

37. Saurabh Gupta
translating problems into opportunities
shri@iSl8.com • (630) 926 7505 • www.iSl8.com
Professional Experience
Waddell Reed Financial Services
Senior Systems Architect, May 2005 – present
• Collaborate with user groups, UX and Data architects to improve technology adoption.
• Create and communicate technology strategy and provide thought leadership.
• Oversee enterprise projects, research emerging technologies and build prototypes.
• Member of the Strategic Planning group and founding member of the architecture group.
CRM Team Lead, Jan 2004 – Apr 2005
• Led a team of 6 developers, build relationship with business units and coordinated project delivery.
SE Technologies / Advances Technologies Labs
Senior Siebel Consultant, Nov 1998 – Dec 2003
• Implemented CRM projects, handled accounts and pre-sales activities, and coordinated with offshore team.
Johnson Johnson / Dr. Reddy’s Lab
Medical Service Representative, Feb 1995 – Mar 1996
• Technical sales / promotion of pharmaceuticals and healthcare products.
Education
Master Of Design Methods, IIT Institute Of Design, Spring 2011 – Human Centered Design and Strategy
Executive MBA, International Management Institute, Spring 1997 – International Business and Marketing
Bachelor of Pharmacy, Ch. Charan Singh University, Fall 1994 – BS Pharmaceutical Sciences
Projects
Print Media – Design Analysis, Strategy
Industry analysis using ID’s framework methods (insight matrix, network diagrams, era analysis etc.).
Technology@work – Design Research and Analysis
Field research to understand technology adoption issues. Conducted interviews, artifact analysis and card sorts.
Visual Search – Interaction Design, UX/UI Prototype
Prototyped a more engaging search experience that offered result previews and progressive result filtering.
Mobile CRM – Interaction Design, UX/UI Prototype
Integrated client information with mobile phones for real time data access to improve customer service.
Business Capability Architecture – Communication Design, Strategy
Re-designed IT-business interaction and processes to better align IT projects with business strategy.
Interests:
• Design Strategy • Interaction Design • Product and Service Design • Mobile Devices • Volunteering
Technology Skills:
• Adobe CS4: InDesign, Flash, ActionScript
• iPhone / Android: Corona and Appcelerator SDK
• Microsoft: Portals, Silverlight and Visual Studio
• Others: Siebel, Oracle BI and Salesforce / APEX
Honors
• 2009: Speaker, Brainstorm BPM Conference
• 2008: Speaker, Portal Collaboration Conference
• 2007: Winner, Microsoft O2OBA Challenge
• 1997: Gold Medal, Market Research Project

38. Jim Heys
jimheys@me.com
www.jimheys.com
PROFESSIONAL EXPERIENCE
STEWART AND PARTNERS – ST. LOUIS, MISSOURI
(JANUARY 2010 – PRESENT)
• Specialized in framing and conducting ethnographic and qualitative research to generate insights
and implications to inform the development of new products, services, communications, brand
experiences, and marketing strategies
• Emphasis on information and data visualization to enhance the clarity, comprehension and recall
of complex research findings and insights among client teams.
OBJECTIVE
Full-time position using skills and
experience in user research, strategic
design planning and brand strategy
development in the context of an
interdisciplinary team, to find and
fulfill user needs and create value.
PROFILE
Extensive design development
and project management experience
for both tactical and strategic branding
initiatives. Research, analysis and
recommendations have contributed to
programs helping clients launch new brands,
reposition existing brands and create
meaningful service or brand experiences.
EDUCATION
MASTER OF DESIGN
PRIVATE CONSULTING (MARCH 2009 – DECEMBER 2009)
• Designed research programs using ethnographic methods, market analysis, and strategic planning
to uncover challenges and opportunity areas for clients in various industries including transportation,
education, and corporate social responsibility
• Provided analysis and translation of consumer needs to establish strategic and creative platforms
for brand, web and communications design
IDEO, CHICAGO, ILLINOIS (OCTOBER 2008 – FEBRUARY 2009)
• Researched and diagnosed organizational and system-level challenges, established key opportunity
areas and tested early concepts for a Fortune 10 company to drive a prescriptive merchandising
initiative across their nationwide retail presence
• Developed content for business development efforts outlining emerging trends within customer
created communities, customer evangelism and customer co-creation opportunity areas
DESIGN RESEARCHER – INSTITUTE OF DESIGN, CHICAGO, ILLINOIS (JUNE 2008 - OCTOBER 2008)
• Employed ethnographic research methods in connection with W.K. Kellogg Foundation’s New Options
Initiative aimed to discover insights about key stakeholder groups and connect out-of-school youth
with meaningful employment
IIT Institute of Design Chicago, Illinois
Emphasis on primary and secondary
research methods and analytic processes
to determine unmet user needs and
business opportunities in the realm of
product, service, and brand strategy.
• Developed early-stage prototype to field test a career exposure system connecting out-of-school
youth with viable career paths. Established a brand positioning platform and identity for a
longitudinal study of the career exposures system
(May 2008)
• Directed agency’s branding capability for the Creative Services Practice. Responsible for new business
development, marketing, PL, and project management of multidisciplinary teams including
researchers, public relations specialists, graphic and interactive designers, and vendors
BACHELOR OF FINE ARTS
University of Nebraska
Graphic Design emphasis
(May 1991)
AWARDS
Work has received recognition from
the following national industry awards
and publications:
• AIGA
• Graphis
• PRINT Magazine
• The Chief Information Officer (CIO)
• Financial World Magazine
• The Triad Awards
• The Holmes Report Sabre Award
• PRSA’s Gold and Silver Anvil Awards
• PRWeek Branding Campaign of the Year
MEMBERSHIPS
AIGA
Design Management Institute
PORTFOLIO
www.jimheys.com
FLEISHMAN-HILLARD, INC. – ST. LOUIS, MISSOURI (Various Positions, SEPTEMBER 1995 - AUGUST 2007)
SVP AND PARTNER (JANUARY 2006 – AUGUST 2007)
• Responsible for management of Fleishman-Hillard’s corporate brand, including brand portfolio
strategy, agency-wide brand practices and guidelines, advertising creative, and company marketing
under the direction of agency’s CEO, COO, and CMO
SVP AND CREATIVE DIRECTOR – BRANDING PRACTICE GROUP (DECEMBER 2000 – JANUARY 2006)
• Developed and conducted quantitative and qualitative research with key stakeholders groups
and performed competitive audits and analysis to uncover key brand differentiation
• Designed and developed comprehensive brand identity and communications programs, brand launch
materials and brand standards manuals and applied brand positioning findings to brand naming,
nomenclature and brand portfolio management strategies
CREATIVE DIRECTOR – CREATIVE SERVICES PRACTICE (SEPTEMBER 1995 – DECEMBER 2000)
• Directed and managed message-driven campaigns for client-company initiatives and reputation
management needs for both print and online projects. Scope included situation analysis,
conceptualization, implementation, and production supervision
CLIENTS: ATT (formerly SBC Communications Inc.), Honda, DuPont, Library of Congress, Imation,
Emerson, Bristol-Myers Squibb, Fleet Financial, GE Capital, EPCglobal, HOK, Harbour Group, Furniture
Brands International, Election Systems and Software (ESS), Tropicana
SENIOR DESIGNER, PROWOLFE PARTNERS – ST. LOUIS, MISSOURI (SEPTEMBER 1992 – SEPTEMBER 1995)
• Prepared and reviewed conceptual design studies with clients for annual report and investor
communication applications. Managed all aspects of print project requirements, including conceptual
studies, design development, client reviews and supervision of final production
CLIENTS: Texas Instruments, Southwestern Bell Corporation, Monsanto Company, Rawlings Sporting
Goods, Ralston Purina, Mallinckrodt, Inc., Consolidated Paper Company, Cinergy Corp., Kellwod Company

39. LESLIENICOLE Hicks
3201 S. State St. Box #2493, Chicago, IL 60616
leslienicoleh@gmail.com phone: 601.519.7117
EXPERIENCE
Research Assistant, IIT Institute of Design, IL
Dec 2010 - present
Created presentation material for a company run conference
Standardized visual representation of framework diagrams
Synthesized information and created new condensed diagrams
Design Intern/ Hellman-Chang, NY
May 2010- Aug 2010
Assisted in furniture ideation and line expansion
Photo documentation of new custom pieces
Maintained brand identity and organized visual language
for print media
Conducted design researched for new company ventures
for product line expansion
Freelance Graphic Designer/ Photographer
Aug 2006- present
Experience in logo design and print media
Digital photography, working portraits and special events
Illustrations, hand and vector drawing
Graphic Designer, University Programs, AR
Aug 2008 -Dec 2008
Provided promotional support for on-campus events
Aided office administration
Designed graphics and layouts
Maintained brand authenticity for various university groups
Gallery Assistant, Anne Kittrell Art Gallery, AR
Aug 2008 -Dec 2008
Assisted in gallery visual layout and organization of work
Guarded displayed work
Oversaw gallery receptions
Informed guests about new and upcoming exhibitions
Layout Manager, American Eagle Outfitters, MS
Aug 2005-Dec 2006
Managed visual layout of the store displays
Optimized floor layout for better shopping experience
SUMMARY
A design professional interested in creative
problem solving using the principles of designs.
EDUCATION
Illinois Institute of Technology, Institute of Design
Chicago, IL
MDes in Product Communication Design
Expected graduation December 2011
University of Arkansas
Fayetteville, AR
BA in Visual Design and Photography, 2008
TRAINING
Typography
Product ideation
Color Studies
Communication Design
Photography (35mm and digital)
Layout
Prototyping
Sketching
SOFTWARE
Mac/PC OS
Microsoft Office
Flash
Dreamweaver
Photoshop (CS3)
InDesign (CS3)
Illustrator(CS3)
After Effects
AutoCAD
Windows Movie Maker
VOLUNTEER EXPERIENCE
ICFF Convention (2010)- New York, NY
Innovation Summit (May 2009)- Chicago, IL
Habitat for Humanity (2006)- Hurricane Katrina Relief
INTERNATIONAL EXPERIENCE
I have had the opportunity to travel to Germany,
China, Hong Kong, Indonesia, Portugal, Austria,
Gibraltar, England, and France. I have lived in Spain
and Bahrain.

40. Kareem Hindi
kareemhindi@yahoo.com
Objective
An internship with a multi-disciplinary team with a focus on communication and interaction design.
Education
Experience
Illinois Institute of Design
Illinois Institute of Design Masters of Design Candidate
Masters of Design
Chicago, IL • Expected May 2013
DePaul University
Bachelor of Arts, English
Chicago, IL • June 2005
Chicago, IL • August 2010 - Present
Identified an opportunity space for a mobile application connecting
biking enthusiasts with mechanics, bike messengers and other enthusiasts
to assist them with repairs and maintenance on the go or at home
Determined essential functions and features through user interviews and
survery based research
Technical Skills
Designed navigation and features including GPS location based services
• Adobe Creative Suite CS5
Dr. Peter Grant Private Practice Office Coordinator
• Microsoft Office Suite
• AP style writing and interiewing
Oak Park, IL • January 2010 – August 2010
Digitized billing procedures saving on daily FedEx and UPS cost
• DePaul University’s Best Practices in Web
Design postgraduate course
Developed daily patient check-in ledger and archiving processes
Interests
BG+H Publishing Editorial Researcher
• Playing guitar
• Discovering new music
• Stand up and improvised comedy
• Snowboarding
• Photography and video editing
• Growing fundraising moustaches for
afterschool tutoring programs
Assisted patients with scheduling, insurance verfication, prescription refill
and locating pharmacies
Chicago, IL • March 2009 – July 2009
Researched leading construction firms and interviewed management to
determine eligibility for coverage in construction trade magazines
Developed professional business relationships which resulted in increased
advertising revenues in first month
Ceteris Financial Consultants Research Associate
Chicago, IL • March 2007 – May 2008
Determined general project timelines through employee interviews
resulting in automated time tracking processes and development of
weekly progress reports
Designed, implemented and monitored new company wide accounting
and reference processes
Edited and revised final client reports for consistency and accuracy
Wrote and edited content for newly developed legal edition newsletter
Privila Web Development Inc. Editor
Schaumburg, IL • May 2006 – December 2006
Simplified article submission process by assigning to groups rather than
individuals increasing article publishing by 15%
Assisted programmers in development of content management system by
determining essential needs of journalism interns
Oversaw article assignments and scheduled deadlines for a staff of up to
twenty journalists
Researched and wrote content for websites on a variety of subjects

41. Stephanie Szee-Nay HON
hon.stephanie@gmail.com I 773.822.8790 I Chicago, IL
http://cargocollective.com/szeenay
Seeking an internship to work with a global and diverse team
in developing new and compelling consumer experiences by
integrating user-centered design
WORK EXPERIENCE
EDUCATION
Landor Associates, WPP Group
Strategy Brand Consultant
Hong Kong, China, 2007 - 2009
IIT, Institute of Design
Master of Design / MBA
Chicago, USA, 2009 - 2012
Brand Strategy: Developed strategies to redefine corporate and
consumer brands; Clients include Dow Chemicals, Bank of East
Asia, United Engineers Malaysia, Café Coffee Day.
Coursework focuses on applying
research and design methods to
innovate and to create user-centered
design solutions
Conducted management interviews, analyzed findings and
interpreted agency research for brand repositioning programs.
Recreated and developed customer journey experiences for
consumer brands through research analysis, ideation, brainstorm
sessions and secondary research.
Trend Studies Research: Participated in developing trend studies
and naming projects within the Landor network.
Brand Image (Desgrippes Laga)
Brand Consultant
Hong Kong, China, 2005 - 2007
Project Management: Key account manager for clients like CocaCola/McDonald’s, Colgate-Palmolive, Avon and Danone around
the Asia-Pacific region to oversee packaging and retail design
projects.
Oversaw and guided design strategy from initial briefing until
delivery of final artwork.
Led account teams including project managers, designers and
production staff and carried out day-to-day project management
including timelines and revenue forecasting.
Performed brand and category audits pertaining to client’s brand
and competitive set.
New Business: Guided business development process from initial
client contact, development of credentials, case studies and
proposals to deal close.
Client projects include: Motorola,
Galvin Electricity Initiative, Memorial
Sloan-Kettering Cancer Center
McGill University
B.Com, Marketing
Montreal, Canada, 2001 - 2005
SKILLS ACTIVITIES
Skills
Ethnographic secondary research
Prototyping (U.I product design)
Application of design methods
Software
Adobe CS5 - Proficient (Photoshop,
Illustrator, InDesign, Lightroom)
Rhino 3D - Intermediate
Languages
French fluent
Cantonese fluent
Mandarin intermediate
Spanish basic
Interests
Photography, architecture, fashion,
badminton, yoga, updating my blog
http://szeenay.com

42. Yelim Joanne Hong
55 West chestnut ave.
Chicago, IL 60610
yelim.hong@gmail.com
818.590.9632
Objective
Seeking summer internship position related to user centered design research.
Professional Experience
Sanrio Global Consumer Products, Los Angeles, CA
Senior Product Designer
October 2008 - September 2009
Designed and created products in home decor, housewares, party goods and HBA for all Sanrio Brand style
guides. Managed and art directed product lines for major licensees in Europe, North America and Latin
America market. Managed collaborated projects with major companies. Conducted trend and market
research.
September 2007 - June 2008
Idea Nuova, New York, NY
Senior Concept Designer
Designed and developed products for toddlers, tweens and teens Including home decor, luggage, slumber and
bedding for the mass market. Worked on various in-house and licensed projects with clients including Disney,
Mattel and Warner Brothers.
MGA Entertainment, Los Angeles, CA
Product Development Designer
August 2005 - September 2007
Created and managed products from concept to finish for MGA lifestyle products: Bratz, Zapf and Little Tikes.
Worked closely with Hong Kong office for cost management and sample development. Managed extensive
product lines under tight deadlines. Trained interns.
Eureka Film Productions, Seoul, Korea
Art Department Design Intern
April 2002 - August 2002
Assisted Art Director in designing commercial film sets and props for major clients.
Skills
Adobe Photoshop, illustrator, InDesign. Knowledge in solid works and alias. Sketching, rendering, basic
model making skills.
Education
Institute of Design, Illinois Institute of Technology, Chicago, IL
Master of Design candidate
Focusing on user centered design, research, methods and design strategy.
Art Center College of Design, Pasadena, CA
Bachelor of Science in Product Design
May 2012
December 2004

43. Douglas Jefferson Hsu
210 North Wells Ave.
Apt 1506, Chicago, IL 60606
Tel: 917 929 0828
Email: hdouglas@id.iit.edu
Experience
Education
University of Notre Dame South Bend, IN
Illinois Institute of Technology
Institute of Design
Jun 2007—Present
Consultant, Innovation Design Expansion Program
Designed expansion plan of current curriculum and developed benchmarks
for the incorporation of design/cross-functional innovation based education in
University programs. Assistant Professor for innovation and design methodology
class. Designed and developed dynamic new educational tools and programs for
University curriculum.
United States Marine Corps Camp Lejeune, NC
Dec 2004—Apr 2008
Led, trained, developed, and managed Marines by evaluating intelligence,
making estimates regarding operating environment and situations, and then
formulated and executed plans of action. Final rank at discharge was Captain.
22 MEU Training Officer/Security Platoon Officer
Developed executed training programs and humanitarian aid missions for the
over 2,000 man 22 Marine Expeditionary Unit.
Executive Officer, Lima Company
Primary responsibility was the leadership, discipline, morale, personal welfare,
training, combat readiness, and employment of up to 5 Officers and 200 Marines.
Coordinated and managed all facets of a mechanized company’s operations
including the accountability of over $6M of equipment.
4th Platoon Commander, Kilo Company
Innovated traditional infantry tactics to leverage breakthroughs in robotics,
aerial surveillance, and K-9 units to negate enemy strengths and ensure
preservation of human and capital resources. Executed over 90 joint military
operations with Iraqi military during 2 combat deployments.
Alliance Capital New York, NY
Feb—May 2003
Quantitative Research Analyst, Intern
Supported Quantitative Research Division with economic market analysis.
Developed economic forecasting models to maximize product productivity.
Prudential Financial Inc New York, NY
Jul 2000—Aug 2001
Asian Branch Coordinator
Supported Asian branches in resolving operational, administrative, and customer
issues. Planned and directed team of junior Analysts in creating financial models.
Boston Consulting Group Hong Kong, China
Jul—Aug 1999
Research Analyst, Intern
Evaluate clients’ potential partners and competition in Taiwan broadband
communications industry to enhance strategic and operational strategy.
Chicago, IL
Candidate Master of Design
Methods
May 2010-2011
University of Notre Dame
Notre Dame, IN
Master of Business Administration
May 2009-2010
Bachelor of Arts, History/Int Studies
Aug 1996-May 2000
Expertise
Internationally experienced MBA
with comprehensive training in the
innovation design process. Military
officer with leadership experience
in both combat and humanitarian
aid missions. Historian and lifelong
learner who has studied/traveled/
worked throughout Asia, Middle
East, Africa, and Europe.
Achievements
Team Leader for Notre Dame’s
“Business on the Front Lines”
2010 Beirut, Lebanon team.
Acknowledgement: Notre Dame
Business Magazine
Project Lead, for Innovation Studio
Memorial Hospital South Bend, IN
team.
Navy-Marine Corps Achievement
Medal Navy-Marine Corps
Commendation Medal with Combat
Distinguishing Device recipient.
Acknowledgement: CBS News
Interview
Proficient in Mandarin Chinese
via Beijing Language and Cultural
University, PRC (2001-2002).

44. Xiaonan Huang
Passionate, multi-cultural and multi-disciplinary designer seeking
career opportunity in design planning and product design.
215 W Washington St,
#3509, Chicago, Illinois, 60606
(312)-860-1118
xhuang@id.iit.edu
Experience
Design Strategist Internship
May - July, 2010
S.C. Johnson Son, Inc, Shanghai, China
Facilitated interviews to gain understanding of consumer insights on household activities. Supported design needs for internal RD projects. Based on primary research
and secondary research, proposed strategic development roadmaps for household
product. Interfaced with different design consultancies on projects. Prepared workshop presentation to recommend how to enhance collaboration between RD team
and design consultancies.
Product design
:: concept sketching
:: concept prototyping
:: 3D modelling /rendering
Product Designer 2008 - 2009
ASUS Design, ASUS Technology Pte Ltd, Singapore
Participated in research protocols and performed observational research. Synthesized
research results to be used for concept generation. Designed and prototyped
concepts for netbook, multimedia notebook and computer accessories..
Strategic Planning
:: analytical frameworks
:: implementation planning
:: business case development
Product Designer Internship
June - July, 2007
NUS Design Incubation Centre, Singapore
Performed secondary research on trends of robotics and artificial intelligence.
Analyzed research results and generated ideas for applying robotic technology to
next-generation communication devices.
Corporate Identity Design Internship
June - Aug, 2006
Synergiz Pte Ltd, Singapore
Produced corporate identity design and advertising materials for clients.
Chief Design Lead
2006
NUS Entrepreneurship Society, Singapore
Led a team of 5 graphic designers. Redesigned identity for NUS Entrepreneurship
Society. Managed daily design and publicity operations.
Editorial Designer and Event Organizer
2005 - 2006
SNAG magazine, Pixie Media Pte Ltd, Singapore
As a founding member of a start-up magazine, designed editorial and marketing
materials. Coordinated marketing promotions and events.
Design Research
:: ethnographic study
:: usability testing
2D software
Photoshop, Illustrator, Indesign,
Freehand, Dreamweaver,
Painter, Autodesk Sketchbook
3D software
Rhinocerous, SketchUp,
Alias Imagestudio, Solidthinking,
Solidworks, Pro-engineer
Awards
Finalist 2007
Next generation PC competition,
Microsoft. U.S.A.
Digital palette concept for artists.
Best creativity award 2007
Lite-On Award, Taiwan
Medical tattoo to encourage
vaccination among youths.
Education
Institute of Design, IIT, Chicago, Illinois
Fall 2009 - 2011
Master in Design candidate
Relevant coursework: System Workshop, Design Planning Workshops, Design Analysis
and Synthesis, Product Portfolio Planning.
National University of Singapore
2005 - 2008
B.A., Industrial Design
Coursework focused on product design and human factors, with elective courses from
business school and mechanical engineering school.
Language
Fluent in English
Fluent in Chinese
Interests
Painting, playing
basketball, fencing,
baking and cooking

45. HIRONORI IWASAKI
540 N. State St. #1207
Chicago, Illinois 60654
hriwsk@gmail.com
773-844-3814
Objective
Seeking an internship that may lead to future collaboration with my affiliation in Japan after I finish the MDM degree in May 2011.
Business Experiences
Professional skills
Senior Researcher, Hakuhodo Innovation Laboratory, Hakuhodo inc.
2008 - present
Facilitated future planning workshop.
Managed joint research projects with major companies and public
organizations.
Client: Kao, SONY, Mitsubishi Chemical Holdings, University of Tokyo,
National Institute of Information and Communications Technology
2005 - present
Brand consultant, Hakuhodo Brand Design, Hakuhodo inc.
Led brand consulting project, such as brand value proposition, new brand
development and new product development.
Led innovation consulting project based on ethnographic research
methods.
Client: Honda, Kyushu Electric Power Co., Kagome
2001 - 2005
Strategic planner, Strategic Planning Division, Hakuhodo inc.
Led client’s success in marketing communication and effective marketing
ROI.
Led strategic planning in China for Japanese company extended their
business to emerging market.
Client: DELL, Canon, Toyota, Mitsui, Hitachi, Kirin
Strategic Planning
Market segmentation, targeting,
positioning
Developing communication concept
Marketing Research
Research design both quantitative and
qualitative
Quantitative analysis : multiple regression,
correspondence analysis, factor analysis,
cluster analysis
Design research
Ethnographic research
Depth interview moderation
Brand consulting
Brand strategy
Brand value propositioning
Design direction on brand identity
Internal branding
Workshop facilitation
Experienced facilitator on workshop, World
Cafe, Open Space Technology methods
Future scenario planning
Research assistant, BMFT inc.
Experienced marketing research and analysis methods.
Client: Major advertising agency in Japan
1996-2001
Scenario planning consulting based on
method by Stanford Research Institute
Education
Affiliation
Institute of Design, IIT, Chicago, USA
Solution Business Division, Hakuhodo inc. http://www.hakuhodo.jp/
Second largest advertising agency in Japan, with 3,000 employees, 3,000
clients and annual revenue $ 7.3 billion.
Solution Business Division (SBD) is a consulting team with 50 people,
providing business solutions to clients. SBD has variety of professional team
including brand consulting, innovation consulting, space design, and MA
consulting. SBD always seek collaboration with foreign partners to provide
best solutions to Japanese clients. We have worked with many foreign
partners, including Envirosell, Olson Zaltman Associates, Business Future
Network, IDEO, Buyology, Stockholm Design Lab and LIPPINCOTT.
Master of Design Methods
Expected May 2011
Graduate School of Media and Governance,
Keio University, Fujisawa, Japan
Master of Media and Governance
March 2001
Architecture and Urban Design program (AUD)
College of Liberal Arts, International
Christian University, Tokyo, Japan
B.A.
Major Sociology
March 1999

46. Young Jang
dnvanguard@gmail.com
312-860-9077
1720 S. Michigan Ave #1807, Chicago IL 60616
Summary
Education
Highly skilled professional with in-depth experience in spatial analysis and
design. Versed in marketing and communication design.
Institute of Design, IIT
Master of Design candidate, 2012
Interested in incorporating innovative design methods in service industry to
provide distinguished experience for customers.
Coursework in design planning,
ethnographic research, systems
design,communication design
Professional Experience
Illinois Institute of Technology
Project Architect | Chicago, IL | May 2007 to Sep 2010
Coursework in design studio, diagram
studies, freehand sketching, model
making
Murphy/Jahn Architects
• Developed design drawings and documents to have team and outside
consultants understand building design concepts
• Conducted technological and contextual research to understand clients’
spatial challenges and to develop design solutions
• Created various marketing materials for possible business opportunities
• Managed design team to maintain timeline and production quality
ZED Architects
Bachelor of Architecture, 2007
Distinction
Doblin Fellowship
2010-present
Intern Architect | Chicago, IL | May 2004 to Mar 2007
Honorable Mention in
SI Design Competition
2010
• Created construction drawings and construction permit documents for
residential buildings
Patrick McConnell
Fellowhip
2006
• Conducted research on clients’ lifestyles and spatial usages to identify
design challenges and opportunities
IIT University
Scholarship
Activities
Skills
Chicago, IL | Oct 2010
Architectural program analysis/Critical
thinking/Problem Finding
Volunteer for 7th International Conference on Design Emotion
Online Fashion Community
Chicago, IL | Dec 2008 to May 2010
• Co-founded E-101, an online community of consumers looking for cool,
affordable fashion items and start-up designers worldwide for sharing of
ideas and purchase.
2002-2007
Hand drawings
-sketch/drafting
Computer assisted physical model
making
-laser cutting/3d printing/rapid
prototyping
Restaurant guide Co-Author
2D/3D drafting software
-Autocad/Revit/Archicad/Microstation
• Chicago restaurant guidebook introducing hip places and their stories;
including chef/owner interviews and photography.
Graphics software
-Adobe Suites-Photoshop/Illustrator/
In-design
Chicago, IL | Nov 2010 to Jan 2010
Habitat for Humanity
Seoul, Korea | May 2001 to Aug 2001
• Participated in design and construction process of public housing and
disaster shelter as a volunteer.
Military Service
3D modeling software
-3d max (viz)/Rhino/Sketchup/Maya/
Lightwave
Flash/Dreamweaver
Seoul, Korea | Feb 1999 to Mar 2001
Interests
• Served in the 8th US Army communication unit, Seoul, Korea. Responsible
for translation, localization of US military personnel and public relations
I'm interested in cooking and
organizing a food tasting club

47. Nathaniel Jiang
jiang.id.iit.edu
312.513.6384
OBJECTIVE
To obtain an internship position in product design and design planning
PROFESSIONAL EXPERIENCE
CAPABILITIES
Shanghai SJS Animation Co., Ltd. Shanghai, China
Assistant Producer January - July 2010
Creative Software
Adobe Creative Suite.
Post production of China’s first 3D animated film.
managed Shanghai Expo 2010 screening in French Pavilion.
maintained contact and cooperation with foreign firms in
Germany, France, and the United States.
Rhinocerous.
obtained government authorization for release and distribution.
Languages
Fluency in Mandarin Chinese.
acted as company representative for screening at the
Linwood Theater in Hollywood, CA.
oversaw final editing for content, Chinese and English
subtitling, and continuity for theatrical release.
Assistant to the Director June - September 2008
Creative development for television series and feature film.
storyboard and television series script editing.
character and environment concept generation through
sketching defined by the director’s parameters.
Chinese to English translations.
In-Fusio Mobile Games Shanghai, China
Intern June - September 2007
Interdepartmental assistance.
floor layout for booth in China Joy Technology Expo.
screen illustrations for mobile phone applications.
EDUCATION
IIT Institute of Design Chicago, IL
Master of Design candidate 2010 - 2013
The Ohio State University Columbus, OH
Bachelor of Arts and Humanities in English 2005 - 2009
Concept Generation
Deatialed free hand sketching and
idea visualization.
Conversational French.
INTERESTS
Athletics
Basketball, fitness, and outdoors
enthusiast.
Cultural Exploration
Understanding histories and customs
through firsthand experience.
CURRENT PROJECTS
Product Design
Housewares redesign.
exploring opportunities for innovation
in existing products.
Digital Media
Visual storytelling.
creating a thirty second segment
showcasing a previous project.

48. Reenu John
johnreenu@gmail.com, 518-334-9288
STRATEGY
ACADEMICS
Defining business opportunity areas for a food beverage manufacturer:
Design Intern, Sylver Consulting, Chicago, IL – Design Intern (Jul ‘10 - Aug ‘10)
Master of Design, (Expected 2011)
IIT Institute of Design, Chicago, IL
Collaborated with research strategy team to analyze data and process participants’
feedback; Synthesized data and developed a framework to explain observations and
insights to the client; Developed content from data to corroborate recommendations.
P. G. Diploma Textile Design, (2001-2003)
NIFT, Delhi, India
Managing non-standard waste:
Institute of Design, Chicago, IL (Fall Semester 2009)
Conducted a research project to identify gaps in Chicago’s recycling services and
understand disposal of non-standard waste; Research revealed an unstructured practice
of disposal by residents and salvaging by vendors; Recommended solutions to create a
vendor-resident interaction system which increases business potential for vendors.
Evaluating cancer in India:
Institute of Design, Chicago, IL (Spring Semester 2010)
Developed a planning framework for a leading Cancer Research Organization to better
assess cancer in India; Created visualizations and communication material to simplify and
convey the research data concisely; Provided the client a framework solution and research
data to pursue potential opportunities in India.
Emerging role of online shopping in caring for home and family:
Institute of Design, Chicago, IL (Fall Semester 2010)
Analyzed online research data to understand shopping styles of mothers and their
needs for home care; Used data visualization techniques to organize data and explain
observations to client; Recommended solutions to enable client’s development of a web
platform to make online shopping quick and simple.
MANUFACTURING + RETAIL
Design and development of home furnishings:
Yamini Interiors, Mumbai, India (Nov ‘04 - Aug ‘06)
Led design and development activities from conceptualization through final product;
Coordinated and collaborated with production, vendors and merchandising to launch
new products and replenish stock; Increased retail sales and business potential through
design and development of best selling seasonal collections.
Design and manufacturing of fabric:
Bharat Silks, Bangalore, India (Apr ‘04 - Oct ‘04)
Designed fabric for international clients; Coordinated manufacturing processes for
production of sample orders.
DESIGN FOR COMMUNITY
Regional Design Centre, Bangalore, India (Feb ‘04 - March ‘04)
Conducted a design and development workshop with Varshaa, a women artisan
organization making paper and crochet lamp shades.
Textile Craft Research Project, Paithan, India (June ‘02 - July ‘02)
Led group research project involving extensive field work to document Paithani saree
history, production and marketing.
CARE Partnership Project, Gujarat, India (Feb ‘02)
Actively participated in the rehabilitation and rebuilding of craft communities affected by
the 2001 earthquake; Project was led by humanitarian organization CARE and design
school NIFT.
Bachelor of Fine Arts, (1998-2001)
Stella Maris College, Chennai, India
VOLUNTEERING
Chickasaw Middle School, Memphis, TN
(Apr ‘08)
Conducted an art workshop for 8th
graders.
Childrens’ Museum, Memphis, TN
(Aug ‘07 - Jun ‘08)
Edited literature for educational booklets.
Organized special events.
Redstone Village, Huntsville, AL
(Mar ‘06 - Jun’06)
Organized and conducted art and craft
programs and games for senior citizens.
INTERESTS
Painting Folk Art
Running
Language Culture
Public Service Innovation

49. GretchenKelly
Education
820A Crescent Street Apartment 12, Wheaton, Illinois 60187
GretchenLeeKelly@gmail.com
630.890.8770
Institute of Design, Illinois Institute of Technology
Master of Design candidate
Chicago, Illinois, expected graduation May 2012
Research: Developed a toolkit of qualitative
research and analysis methods that uncover user
behaviors, attitudes, and motivations that lead to
new design opportunities.
Communication: Explored best practices for
presenting research insights that create
user–empathy, are quickly understood, and create
long–term value within organizations.
University of Washington
Bachelor of Arts in Design Studies
Seattle, Washington, June 2008, Dean’s List
Paired research and critical writing with
multi–disciplinary studio instruction. Completed
an eight–month capstone project. Exposed
to anthropology, landscape architecture, and
Design for Environment practices.
Work History
Selected Experiences
Oak Park Smart Energy Project
Conducted ethnographic interviews,
analysis and synthesis of insights, and user
prototype testing to develop a device and
educational program to reduce residential
energy use.
Design Ignites Change
Mentored high–school students in a
project to improve their school. Taught
the design process through codesign
workshops. Expected entry in the School:
by Design competition in March 2011.
www.DesignIgnitesChange.org
Attended Design Research Conference,
2008 and 2010
Freelance Graphic Designer: Wheaton, IL, Dec. 2009-Aug. 2010
• Created publicity materials for theater productions
Associate Director of Marketing: National Association of College and University Residence Halls
(NACURH) Services and Recognition Office (NSRO), volunteer, Seattle, Washington, 2007-2008
Sign Shop Worker: Mount Rainier National Park, Ashford, Washington, Summer 2007
Associate Director of Merchandise: National Association of College and University Residence Halls
(NACURH) Services and Recognition Office (NSRO), volunteer, Seattle, Washington, 2006-2007
• Prioritized customer service, inventory management, payment tracking, packing
and mailing to meet short deadlines
• Standardized order-tracking system to improve efficiency and communication
• Managed over $30,000 in sales in a year for a non-profit organization, the majority
within a three-month “rush” period
• Recognized as most valuable staff member for dedication
Student Designer: Univ. of Wash. Housing and Food Services, Seattle, Washington, Aug.-Sept. 2006
• Designed and updated in-house marketing and communication materials
• Performed printing, laminating, cutting, installation, and delivery tasks
Director: Students Expressing Environmental Dedication, volunteer, Seattle, Washington, 2005-2006
• Collaborated with administration to implement and promote a recycling system
that doubled campus–recycling rates.
Visitor Use Assistant: Mount Rainier National Park, Ashford, Washington, Summer 2005
Gift Shop Clerk: Mount Rainier Guest Services, Ashford, Washington, Summer 2004
White Sands Concessions, Alamogordo, New Mexico, 2003-2004
Software Skills
Mac/PC OS, Adobe CS (InDesign, Illustrator, Photoshop), Microsoft Office (Word, Excel, Powerpoint), iMovie

50. Eunkyung Kim
Seeking a full-time position related to
interaction and service design where I can apply
user-centered methods to create meaningful user experience
eunkyung.ek.kim@gmail.com
http://cargocollective.com/ekkim
312-593-7570
Work Experience
Steelcase Inc. Intern Jun 10 - Aug 10
Conducted research on ‘How office environment can empower
collaboration’. Through analysis and synthesis from interview and
observation, provided principles to develop behavioral prototype.
Surveyed, Interviewed on ‘How the non-researchers participated in
user-centered design projects’ and produced ‘Framework Handbook for
Steelcase’ for non-researchers in Steelcase.
LG Household Healthcare student PM Mar 08 - Aug 08
Responsible for fragrance and cosmetic brand renewal project ‘Scent
Berry’. Initiated ethnographic research to measure design concepts and
develop product portfolio. Implemented market trend analysis. Communicated with marketing department, design brand identity and package
sets.
Ewha Womans University Museum Designer Feb 08 - Mar 09
Education
Institute of Design, Illinois Institute of Technology
Master of Design candidate in Design Planning,
expected spring 2011
Ewha Womans University
M.F.A. in Visual Information Design, 2008
B.A. in Business Administration/Economics
(Minor in Graphic Design) 2006
Skill
Proficient
Adobe Indesign, Illustrator, Photoshop, MS office
Sketching, Rapid Prototyping
Intermediate
Adobe Premiere, Flash, HTML, Rhino
Language
English Fluent
Korean Primary
Chinese, Japanese_ Intermediate
Planned permanent and special exhibitions with curators. Designed and
refined web site, promotional mails, posters, brochures, banners, and
indoor display.
Developed exhibition-related education program for children and
teenagers, developed prototypes, and designed materials.
Merrill Lynch International Inc. Graphics Specialist Jul 07 - Feb 08
Planned permanent and special exhibitions with curators. Developed
designing posters, brochures, banners, web site, promotional mails, and
indoor display.
Developed exhibition-related education program for children and
teenagers, developed prototypes, and designed materials.
Academic Projects
savEr, Oakpark Community
Sep 10 - Dec 10
Designed prototypes to help Oakpark Community to better use of
current SmartMeter and boost Community. Conducted interview and
observation, secondary research to define key user group and clarify
problem. Designed early prototypes and conducted user-testing.
Work at Home, SC Johnson Sep 10 - Dec 10
Interviewed, observed employees working at home, found the key concerns and problems are located on social behaviors. Suggested a service
platform that provides access to a third place for supplementing social
activities and managing work and life balance.

51. Na Rae Kim
Portfolio: www.in2interaction.com
Email: narae@id.iit.edu
+1-312-848-0143
OBJECTIVES
EXPERIENCE
Seeking a full-time or internship
position in interaction design
with a focus on user centered
ethnographic research and
strategic planning
TOCA(June ~ Aug 2010)
EDUCATION
PROJECTS
Institute of Design, IIT
Homelife(Fall 2010)
(Aug 2009 ~)
Master of Design
Focused on Design Research and Planning
Korean National University of Arts,
School of visual Art
(Mar 2003 ~ Feb 2008)
Bachelor of Fine Art
Interaction Design Major
University of California, Davis
,
Chicago IL
Intern, Interaction design
- Interaction flow and user interface development for video sync software, Ethnoken
- Use cases, Product look and feel, User interface development for workout mobile device
Korea Federation of Design Associates(April ~ June 2009)
Seoul, Korea
Researcher on Design Education Accreditation System
- 2009, the 21st Century Design Forum
Hong-ik Univ. Furniture Design(Aug ~ Dec 2008 )
Seoul, Korea
Interface Designer
- Project with Daewoo construction inc., (Brand Name: Prugio)
- DB Manual and Design for Specialized Storage Furniture in apartments.
Motorola Inc. Mobile(Jan ~ Feb 2007)
Seoul, Korea
Intern, UI design
- Customer Experience Design, UI Department
Strategic Design Research (Tutored by Patrick Whitney Kevin)_ “Eating on the go”
Planning Workshop (Tutored by Vijay Kumar)_ “People around food”
Block37(Fall 2010)
Communication Design (Tutored by Anijo Matthew)_Sponsored by Chicago Loop Alliance
- Interactive Public Voting board on State Street, Chicago
Medken vol 2(Summer 2010)
Medken co. (Tutored by Armin Mohle)
- Digital Mammogram Diagnosis
(Sep 2005 ~ July 2006)
One year visiting program
Design Major
Future Living(Fall 2009)
SKILLS
LEADERSHIP SERVICE
Research
Teacher Assistant(Fall 2010)
Quantitative Qualitative
Primary Secondary
Ethnographic Cultural
- Observing Users
Interaction
Diabetes Innovation Fair(Nov 2009)
Cognitive Physical
Concept generation Scenarios
Quick prototype Usability test
Presented design innovation proposals from three ID courses:
Platform Strategy, Persuasive Technology, and Wellness Experience
Creative Asia Conference(Sept 2006)
- English guide and translator
Language
System Design (Tutored by Charles Owen, John Pippino)_ Awarded in IDEA, 2009
- Housing for 2025
Design and Emotion Conference(Oct 2010)
Institute of Design
Chicago, IL
- Student Volunteer
Chicago, IL
Seoul, Korea
Korean (Native), English (Fluent)
Software
Adobe creative suit
Microsoft Office programs
ACTIVITIES
Hobby
Practical training in Evangelism and Mission(Jan 2011)
Dance, Creative Writing, Charity work
- Sponsored by Christ Community Church
Nassau, Bahamas

52. EMILIA KLIMIUK // 630.706.0992 // emila3@gmail.com
Seeking an internship working in multidisciplinary teams
engaging in design research and interaction design to
generate meaningful, user-centered innovation.
RECENT PROJECTS
Design Research Prototyping: BETTRAT, Patrick Whitney
Software Design: MICROSOFT IMAGINE CUP 2011, Jeremy Alexis
Online Design Research Communication Design: ONLINE SHOPPING STUDY, Kim Erwin
WORK EXPERIENCE
LOWERCASE INC., Designer / June 2008 - July 2010
Conceptualized, designed and managed a wide variety of print and web projects
Worked directly with clients ranging from individuals to large companies
Developed brand strategy, messaging and information architecture
Programed Flash, HTML and PHP based Web sites
THE COLUMBIA CHRONICLE , Graphic Designer / August 2007 - May 2008
Collaborated with staff writers and photographers to produce edtorial features
Created graphs, charts, illustrations, and layouts on a tight deadline
Worked with a team of designers to maintain a high visual standard of the paper
Assisted the newspaper staff with technical problems and last minute content issues
COD COURIER , Graphics Editor / August 2004 - May 2005
Worked on special editions, sections and other publications related to the newspaper
Maintained and updated the newspaper’s Web site
Contributed written copy for select editions
SKILLS
COMPUTER: (Print) InDesign, Photoshop, Illustrator.
(Web) Dreamweaver, Flash, HTML, CSS, Actionscript, PHP.
HOBBIES / OTHER: Learning, improving fixing things.
Gathering random scientific pseudoscientific knowledge.
Illustration, photography, bilingualism (fluent in Polish English)
EDUCATION
INSTITUTE OF DESIGN, IIT Master of Design / May 2012
COLUMBIA COLLEGE CHICAGO Bachelor of Arts, Graphic Design / May 2008
RECOGNITION
Graphis 100 Best Annual Reports 2011: Gold 2010: Platinum,
TDC 56 winner (2010), Mohawk Show 10 Finalist (2009)
Included in the 50th Communication Arts Design Annual (2009)
Featured in the 07/08 Graphis New Talent Annual

53. david kodinsky
dkodinsky@gmail.com :: davidkodinsky.com
Objective
Work Experience
Work in a creative and challenging environment
applying skills in design strategy, planning, and
user research.
Experience Design Intern :: Jun 10 - Oct 10
Education
Developed concepts and visualizations for an interactive event site using Pivot,
Photosynth, Surface Tables and other Microsoft technologies.
Institute of Design
Illinois Institute of Technology
MDes / MBA candidate Spring 2012
Emphasis on applying user-centered principles in
design strategy and planning.
Facilitated a brainstorming workshop for key stakeholders involved in the event.
San Francisco State University
Aug 06 – Aug 07
Multimedia Studies Extended Program
Coursework in Typography, Branding, Design
Theory HTML
George Washington University
Sep 99 – May 03
B.A., Business Administration/Marketing
Minor: Psychology
Projects
Freelance Design Clients
MG Research Consulting
Human Services Coalition
Beth Yeshua Congregation
Stanford University
Summer Program, July 07
Guest Lecturer: Branding Advertising
Skills
Adobe CS4, SketchUp, Rhino, Final Cut Pro,
Microsoft Office, PeopleSoft HTML
Russian
Comprehension: Fluent
Expression: Beginner/Intermediate
Chicago Loop Alliance (Art Loop Open) - Chicago, IL
Conducted and analyzed user research to inform a comprehensive design plan for
a mixed media art competition.
Program Coordinator :: Aug 08 - May 09
Village Exchange International - Ho, Ghana
Oversaw multiple poverty-alleviation programs. Engaged in strategic planning and
problem solving with project managers, devised long-term growth strategies, and
implemented program activities accordingly.
Facilitated 300% growth in microfinance loan portfolio to date. Assisted in loan
disbursement and development of a 5-year business plan.
Managed partnership with fair trade distributor Global Mamas (Women in
Progress). Identified local and international channels of distribution.
Designed website for online sales and distribution of fair trade products.
Business Development Manager :: Oct 07 - Jun 08
Aidez Small Project International - Accra, Ghana
Designed the Reorganization and Expansion Plan for a Global Fund-sponsored
malaria control program.
Awarded $1.1 million by USAID to fund said plan. Wrote and submitted Technical
Workplan, Cost-Business Application, and all other proposal requirements.
Selected as 1 of 8 recipients in Africa to receive the award.
Developed the Operational Manual for an integrated microfinance and health
scheme serving over 250 groups of borrowers. Redesigned program structures to
better address client needs.
Account Executive :: Mar 05 - Apr 07
Euro RSCG Worldwide - San Francisco, California
Clients: Wells Fargo and Visa
Collaborated with creative teams to develop brand strategies and long-term
positioning for Fortune 100 financial companies.
Managed project activities, including client communications, budget details, press
checks, and development of business proposals.
Wrote and presented creative briefs to guide internal design processes.
Account Manager :: Nov 03 - Mar 05
Esquire Deposition Services - San Francisco, California
Identified prospective clients and presented them with product and service
solutions. Successfully secured 12 new accounts.

54. Through a disciplined approach to design, I am able to find the critical stories that
drive concepts, understand and communicate with diverse groups of stakeholders,
and apply a robust set of tools and methods to solve an array of challenges.
PAOLOKORRE
Experience Research. Design. Strategy
Korre@id.iit.edu 224.201.0452 /416.305.5445
653 W. Wrightwood, CHICAGO IL. 60614
RELEVANT EXPERIENCE
Institute Of Design
2010 Teaching Assistant for the Systems Workshop. Primary tasks include
instructing students in structured planning methods, organizing and fostering student-team relationships, providing feedback to help students progress
in the project and learn the necessary
skills, and planning / hosting of a research summit to assemble best-practice
professionals in panel discussions to
help expose students to key topics.
Eurofase Group
2007-2009 Industrial Designer
A principle industrial designer for three
separate companies under one ownership; primarily focused on design, rendering, blue-printing and product development for lighting fixtures, home
fixtures and sports equipment. Other
responsibilities included trend forecasting, graphic design, display design, and
advertisement design for internal projects as well as for clients such as Home
Depot and Source for Sports. Notable
work; the design of several lighting
fixtures that are featured in lighting
boutiques and the Home Depot across
North America.
Aya Kitchens
2006-2008 Design/Sales
Primarily charged with the responsibility of design and sales of kitchens for individual/retail and high-volume/builder
clients such as Country Green Homes
and Mattamy Homes. Tasks included
the design of kitchen layouts, price and
sales negotiations, the development of
Ontario College Of Art
Design
relationships new and existing clients,
as well as the development of new
sales and marketing strategies. Notable
work; the design of a new green product initiative and marketing campaign.
Sawa Dynamic Braces
2005-2009 Designer
Successful design and development of
several new pieces of rehabilitative and
orthotic equipment in partnership with
Dr. Tom Sawa. Notable work; designs
for a new shoulder support system in
the process of being patent protected.
Canadian Imperial Bank Of
Commerce
2004-2006 Head Teller, Branch Ambassador, Personal Banker
Responsible, as the head teller, for the
cash and balance the tellers, accessing
the safes, problem resolutions, on top
of the duties of customer service.
2002-2006 Bachelor of Design
Graduate with Distinction
Specialized in Industrial Design
Notable Clients and Work:
Trillium Hospital, Patient Network.
MaRS Research, Children’s I,V. System.
Drunken Monkey Racking Systems,
Currently in Publishing Process for “Plywood” Book.
SKILLS
Planning/Design Methods
Structured Planning, Platform
Development, Analysis and Synthesis
Frameworks, Biomimetic Design.
Visualizing/Prototyping
Quick Concept Visualization, Sketching, Technical Drawing, Rendering, Diagramming, Model Fabrication, Scenario
Building.
Business
EDUCATION
Conversant in Business Language. Understanding Concepts, Processes, Values
and Terminology.
Illinois Institute Of Technology
Research
2009-2011 Masters of Design/MBA
Candidate. Focus on Strategy, User Experience and Product Design.
Notable Clients and Work:
Ben Hilda Katz Foundation Scholar;
Mt. Sinai Hospital.
Future Living, Bronze Prize IDEA/IDSA
Awards.
Chicago Parks District and Judd Goldman Adaptive Sailing Program.
Veteran’s Administration Hospital.
Ethnographic Research, Data Organizing Methods and Frameworks, Storyboarding, Value Mapping, Future-Casting,
Communication
Presentation Design/Delivery,
Telling, Project Management.
Software
Adobe Creative Suite, Solidworks,
Story

55. Shilpi Kumar
Education
2011 Master of Design Methods (M.D.M.)
Expected graduation Spring 2011
Institute of Design, IIT Chicago
2003 Master of Design (M.Des)
Industrial Design
Industrial Design Centre, IIT Bombay, India
2000 Bachelor of Architecture (B.Arch)
Department of Architecture, BIT Mesra, India
Experience
Design Strategist
April 2009-August 2010
Zonta International, Oak Brook IL
Development and implementmention of design strategies to increase
visibility, promote membership recruitment and retention, strengthen
brand identity and improve internal/external processes and
communication.
Responsible for consistency, accuracy, style and quality of design
elements of various collateral materials, creating a strong brand
identity, and supporting efforts to raise visibility of ZI, strengthen
membership growth and retention, and increase contributions to ZIF.
Freelance Design Consultant
May 2007-present
Development of branding design for start up company SIS
Information design models for research project at MSU
Toy design for National Lekotek Center using recycled material
Conducted toy design workshops with parents of autistic children
Branding and web design for various startup companies
Assistant Research Professor
August 2004-May 2007
College of Architecture Art Design (CAAD)
Mississippi State University (MSU)
Teaching: Furniture Design, Introduction to Product Design,
Professional Practice Strategies
Research: Assessment of the current state and future potential of
Mississippi’s furniture industry (project funded through a 45k grant by
the Franklin Furniture Institute at MSU)
Industrial Product Designer
July 2003-June 2004
International Network of Bamboo and Rattan (INBAR)
Uttaranchal livelihood development through establishment of a design
center with funding from the Govt. of Uttaranchal, India and
INBAR-CIBART
Sustainable design workshop at Peepalkoti with Government of India
bamboo products through funding from UBFDB, Uttaranchal, India,
and INBAR-CIBART
Product Design Assistant
May 2002-July 2002
(Summer Internship)
Furniture research design division, Godrej Boyce Ltd.
Single drawer unit for call centers, Godrej Boyce Ltd.
RD furniture division Mumbai, India
skaska2002@gmail.com
662.617.1428
907 N. Hermitage Ave. Chicago, IL 60622
Objective
Seeking a full time position in a design research,
planning or strategy company helping clients frame
problems, identify strategic opportunities, and find
solutions that enhance user experiences.
Projects at ID
Work at Home - HomeLife Consortium project
User self-documentation followed by in home interviews
Organized a concept generation workshop. Proposed a
platform level solution for people who work at home.
Kitchen experiences
- Observed young urban
adults’ kitchen habits. Self-doc followed by in home
observations and interviews. Analysis of the data
(photos, videos and notes). Proposed concept of social
kitchens.
Adaptive technology for visually impaired
Developed a business model for a smart phone app.
Created a road map for various phases.
Memorial Sloan-Kettering Cancer Center
Designed a plan for a new improved patient experience
at MSKCC’s Gramercy treatment facility.
Toolkit
Computing:
Product visualization in Rhinoceros/Flamingo, digital
sketching using Tablet-PC/Wacom, conceptual and
looks-like prototyping using laser cutter, 3D printing and
other rapid prototyping tools, Illustration and
presentation using Adobe CS5 Master Collection, Alias
SketchBook, Alias Studio, MS Office
Methods:
Research:
User observation, intercept interviews,
ethnographic interviewing, self-doc studies, qualitative
surveys, data collection, service blue printing,
understanding context using secondary research
Analysis/Synthesis:
Problem framing, product
assessment, process frameworks, conducting ideation
workshops, generative thinking, concept generation,
scenario building, conceptual and developmental
prototyping for design development, physical/virtual
modeling for design team and client communication
Strategy:
Experience modelling to aid problem
solving, portfolio planning, sustainable development and
livelihood development for organizations, platform
strategy

56. Jennifer Lacki
312.498.6255 | j e n n i f e r l a c k i @ g m a i l . c o m | 605 Woodland Drive • Mahtomedi MN • 55115
OBJECTIVE
A position in the health care industry conducting research and presenting findings to leadership seeking to develop new or to improve
existing offerings and experiences.
EXPERIENCE
USER-EXPERIENCE
MAYO CLINIC | 2010–2011
Freelance. Focus group primary and broad secondary research and survey data analysis creating personas around peoples’ feelings
regarding health and health care. Secondary research and design creating iPad application options.
SAPIENT CORPORATION | 2009
Freelance. In-home ethnographic research driving an innovation strategy for a national book publisher.
THE ALLEY CHICAGO | 2006
Freelance. Conducted primary and secondary customer research, delivering a long- and short-term marketing plan and branding
strategy.
DESIGN AND ANALYTICS
SONNENSCHEIN NATH ROSENTHAL | CHICAGO • 2008–2009
Web communications coordinator
Created processes streamlining Web site content publishing processes, increasing internal client satisfaction. Consulted regarding
authoring tool migration project timelines and processes. Tracked user experience using WebTrends data. Wrote content and HTML for
Web site using Collage. Designed and wrote HTML emails using Tikit distribution software.
JC WHITNEY | CHICAGO • 2008
Information architect, web specialist, wellness committee lead
Provided design and process solutions, user personas and wireframes as quality assurance lead and assistant project manager for
multivariate testing. Created site graphics, pages and HTML email campaigns. Optimized user experience using Omniture data.
Led wellness committee, conducting primary and secondary research to ensure positive ROI, enrolling 60% of the company in weightloss challenge which spread to other offices.
DELOITTE TOUCHE TOHMATSU | CHICAGO • 2003–2008
Information architect, interactive and print • deloitteresources.com, deloitte.com/global, member firm sites
Researched and developed content-rich pages extending visitor time. Leveraged Omniture data to optimize user experience. Wrote
and presented monthly training to maintain Web standards of Global and member-firm sites. Initiated design team meetings to foster
sharing of design, editorial and production best practices. Wrote Style Guides and Digital Toolkit. Created graphic and email marketing
templates. Art directed external agencies. Did primary and secondary research to establish location choices using local languages.
Designed information graphics, retouched photography, created HTML and Flash content using Vignette, and print work for the Global
and member-firm offices. Wrote Web copy. Established non-Latin fonts for the brand.
ARTHUR ANDERSEN | CHICAGO • 1998–2002
Information architect, interactive • andersen.com, andersenlegal.com, member firm sites and print projects | 1999–2002
Managed 4-person design team. Established Web and print brand elements, communicated to graphics teams worldwide. Extended
brand colors. Developed image template files for site graphics. Established image library. Wrote site Style Guides. Art directed external
agency contributions. Designed site’s graphic and text-based navigation and double-byte pages.
Information graphics • knowledgespace.com, arthurandersen.com | 1998–1999
Managed 4-person design team. Designed information graphics utilizing Edward Tufte concepts. Edited and proofread copy.
FREELANCE DESIGN AND EDITORIAL
DELOITTE TOUCHE TOHMATSU | CHICAGO • 2007–PRESENT
JPMORGAN | CHICAGO • 2003–2004
ABBOTT LABORATORIES | CHICAGO • 1997–1998
MOTOROLA | CHICAGO • 1992–1998
K SQUARED | CHICAGO • 1993–1996
TYNAN ASSOCIATES | CHICAGO • 1989–1992
EDUCATION
Institute of Design | Illinois Institute of Technology | Chicago | Master of Design Methods (MDM).
Miami University | Oxford, Ohio | B.A., International Studies, Spanish minor, extensive coursework in journalism and violin.
Fundación Jose Ortega y Gassett | Toledo, Spain | Spanish history, language, political geography. Led a student-contribution
publication.
University of Chicago | Chicago | Integrated Marketing, certificate program student
Northwestern University | Chicago | Summer Institute on Negotiation
Boulevard Magazine, internship | Paris, France
North Shore Magazine, internship | Winnetka, Illinois

57. HyunJoo Lee
555W Madison ST. Chicago 60661
312 . 401 . 3609
leehyunjoo3@gmail.com
Objective
Seeking a full-time position in new product development that utilizes my industrial design skills, preferably with an emphasis on
design research,early stage design strategy, planning in collaboration with a multi-disciplinary team.
Work Experience
SKtelesys
Seoul, Korea June 2010- July 2010 [www.sktelesys.com, www.sk-w.com ]
2010 Summer internship
Conducted the smart phone market research, planed the design strategy and developed the
prototype model of smart phone to bridge the perspective of user centered design and new
business model.
T1Broadtech
Seoul, Korea June 2009 - Nov 2009 [Public kiosk manufacturer-www.t1bt.com]
Project Manager
Developed and produced kiosks with a wide touch screen, vending machine, queuing system
with human-centered point of view for public places such as banks, post offices and hospitals.
Private Consultant Seoul, Korea
Mar 2007 - May 2009
Freelancer
Led design projects, ranging from user research to prototypes, leveraging client business
objectives for diverse companies.
Projects and Clients
2007, April
10.2” Kitchen Appliance TV with HNS, Human Network System
2007, Jan.
Vibration Earphone with N-tech
2006, Nov.
Earphone with YoofKorea
2006, Aug.
Air Purifier with AirBita
Dadam Design Associates
Seoul, Korea Apr. 2002-Mar. 2007 [www.dadam.com]
Senior Industrial Designer
Led development and production of digital products based on user research insights and
client business objectives, including hardware design development and material choice.
The scope of the projects included primary research, concept development, and creation of
comprehensive brand identity.
Projects and Clients
Project manager
2007, Apr.
Bidet with Daelim
2007, Feb.
Remote control with CJ Cable Net
2007, Jan.
Portable Multimedia Player=PMP with ELENTEC
2006, Sep.
Ultra Mobile Personal Computer=UMPC with MDS
2006, Apr.
Portable Multimedia Player=PMP with SODIFF
2006, Feb.
MP3 mobile phone with WE3
Team member
2006, Dec.
Battery charger system door lock with dadam
2006, Nov.
Bluetooth headset with CLIPCOMM
2006, Oct.
Headphone with CRECYN
2006, Mar.
Fingerprint access with SUPREMA
2005, Sep.
Laptop computer design with INTEL
2005, Aug.
Remote control with ETRI
2002~2003
2nd,3rd,4th advanced design with dadam
2002, Oct.
Camera mobile phone with PANTECH
2002, May
Mobile phone with BLUE WINK
Design Tangent
Seoul, Korea Aug. 2001-Jan 2002 [www.designtangent.com]
Interior Designer
Developed and produced space design concepts for exhibitions and restaurants.
Projects and Clients
2001, Nov.
Japanese Restaurant with SUSHI BA
2001, Sep.
2001 World Cyber Game with WCG
Education
IIT lnstitute of Design
Chicago, IL
Master of Design Candidate,
Expected Fall2011
Coursework:
Design planing, Research
Hongik University
Korea
B.A. in industrial design
Mar.1997-Feb.2002
Course works:
Product design, Interior design,
including developing the skills,
sketch, computer programs
Skills
Sketching
Rapid prototyping
Adobe Suite
MS Office
Pro-E
IDEAS
Rhino
Auto CAD
Hyper-shot
Flamingo
Activities
Exhibition:
2008 - Hong-ik Univ.
Industrial designers 97union
2001 - Graduation Exhibition
1999 - Small Groups Exhibition
Time Space
Window, Class Work
1997 - Thesis Review
Class Work Exhibition
Volunteered for JA Korea
NGO, Junior Achievement Korea

58. Sooji Lee
Objective
Industrial Designer
To implement the design methods and knowledge obtained in the ID graduate pragram to
real-world projects at a design internship.
2256 N. Cleveland Ave. #401
Chicago, IL 60614
Professional Experience
01. 2008 ~ 01. 2009
Junior Industrial Designer at Sundance Spas (Jacuzzi Brands)
- Designing spa and spa parts for Sundance Spa and Jacuzzi Hot Tubs
- Improving usability and discovering innovation potential through
ethnographic research
08. 2006 ~ 05. 2007
Intern: Purdue University Agricultural Communication Exhibit Center
- Designing and building interactive elements for educational exhibits
08. 2004 ~ 08. 2006
Freelance translator for Gaga T.I.C (based in Seoul, S.Korea)
- Translating documents from Korean to English or English to Korean
www.gaga21.com
765-543-9371
infinite.lee.sooji@gmail.com
sooji@id.iit.edu
Activities
2004~2007
IDSA (Industrial Designers Society of America) member
Sponsored Design projects
Present
CCC: Developing design thinking tools for non-profit organizations
2007
Whirlpool: Designing kitchen appliance for different ethnic groups
2006
Delta Faucet: Designing blue-sky faucet concept
2006
Fundex Toy Company: Designing juvenile toy
48:2 Design Competition
Weekend long team design competition within Purdue Industrial Design
2005
Dorel Juvenile Group: practical and blue sky concepts for car seats
2004
Fundex Toy Company: diverse concepts for juvenile toys
Awards and Honors
2003 ~ 2007
2006
2003
Presidential Scholarship, Purdue University
Juried Industrial Design Show @ Purdue University
Liberal Arts Dean Scholar Scholarship, Purdue University
Educational Background
Exp. Grad 05.2012
Masters in Design, Illinois Institute of Technology Instititute of Design
Chicago, IL
05. 2007
Bachelor of Fine Arts in Industrial Design, Purdue University
West Lafayette, IN
Technical Proficiency
Proficient in Rhinoceros, Pro-Engineer, Solidworks, 3-D Studio Max, Alias Image Studio,
Adobe Creative Suite, word processing
Language Proficiency
Fluency in English and Korean

59. Eugene Limb
eugene.limb@gmail.com • 312.912.2195 • www.id.iit.edu/~limb
OBJECTIVE
To obtain a full-time position applying user-centered design principles in a
collaborative multi-disciplinary team environment.
PROFESSIONAL
EDUCATION
Steelcase Inc - WorkSpace Futures
Design Researcher
•
•
Grand Rapids, MI
May - August 2010
Planned and conducted qualitative research (i.e. user interviews and observations)
examining the culture of small companies to inform product strategy.
Collaborated with internal clients in the planning of qualitative research data and
executed initial analysis with them.
University of Chicago Cancer Research Center
Information Systems Analyst/User Researcher
•
•
Chicago, IL
July 2007 - July 2010
Designed the user interfaces of clinical research tools for accurate and
meaningful data collection/analysis for use by clinicians and research staff.
Conducted user research via informal interviews and observations to inform
decisions regarding interfaces, new tools, and product usability.
Blissful Home Products
Web/Media Designer
•
•
Evanston, IL
Filmed and co-edited the promotion video, including interviews and company
footage, to tell the story of the founders’ vision.
Applications Programmer Analyst
•
Ann Arbor, MI
June 2003 - July 2007
Co-led the development and integration of research databases within the Health
System through formal testing, coding, interface design, user training, and
development planning with both the programmers and the end-users.
ACADEMIC PROJECTS
Persuasive Personal Planning Application
Emphasis on human-centered design
through user research and design planning.
Coursework includes ethnography methods,
analysis, structured planning, experience
modeling, and interaction design.
University of Michigan
Ann Arbor, MI • 1998 - 2002
B.S., Computer Science
INDEPENDENT PROJECTS
Bass player for independent pop-rock band.
Co-designed the new website for a niche cleaning product company. Focused
on strengthening the brand identity and usability.
•
Chicago, IL • 2008-2011
Master of Design candidate
Halfwaynorth
March - August 2009
University of Michigan Health System
IIT Institute of Design
•
January 2011 - present
WCBN - 88.3 FM
Volunteered as sound engineer for live music
show at the University of Michigan radio station.
Project Snowflake
Produced and engineered an original album of
music and poetry for a fundraiser. Coordinated
a team of musicians, writers, and graphic
designers from conception through distribution.
Harvest Mission International
Volunteered in year-round leadership and team
member roles in several programs between
2000-2006, including a student outreach in Ann
Arbor, MI, youth camps in various cities, and a
teaching program in Kenya, Africa.
Seeking to develop a solution for the challenges people face in personal task
management through research, strategy, and the creation of a proof of concept
using user-centered interaction design and persuasive technology.
CAPABILITIES
ZERO/ZERO Interactive Installation
Creative Software
•
September - December 2010
Strategized and prototyped a physical and digital experience aimed at
connecting pedestrians at the center point of Chicago’s downtown.
Amazon.com and Shopping Research
•
September - December 2010
Analyzed a large collection of user data from an in-depth ethnographic study
and created a compelling visualization of insights as recommendations.
Lincoln Park Zoo Primate House
•
August - December 2009
Through in-depth ethnographic observation of a troop of gorillas, designed
concepts that would increase their quality of life in the zoo habitat.
Adobe InDesign, Adobe Photoshop, Adobe
Flash, Adobe Illustrator, Digidesign ProTools,
Steinberg Cubase, Apple Logic Studio,
Propellerhead Reason, Final Cut Pro, Avid
Programming
C, C++, HTML, Javascript, Objective C (in
development)
Languages
English, Korean (basic)

60. Julia Joohyun Lyoo
jooliau@gmail.com | cargocollective.com/jooliau
312.806.2159 | 617 W Arlington Pl, Chicago IL 60614
objective
professional
experience
Seeking a full time job in interaction/service design field or design research to apply
user-centered design methods and systematic approaches.
Arc Worldwide/Leo Burnett, Chicago, IL
Interaction Designer Intern, 2010.6-2010.8
· Developed case scenarios using mobile devices to enhance in-store experience for a retail market,
and published interaction design guidelines.
· Researched and analyzed various social media marketing strategies for content strategy team.
Institute of Design, Illinois Institute of Technology, Chicago, IL
Research Assistant, 2009.10-2010.3, 2011.2-present
· Researched obesity-related behavior for Engaged project with Northwestern University, Department
of Preventive Medicine, to develop a mobile application and website that help obese patients lose
weight through social interactions.
· Interviewed participants at homes and restaurants and developed interaction and visual
design guidelines for the mobile application.
· Currently conducting second round of research with working mobile application to understand users’
overall experience and how their behavior changed through persuasive interaction design.
GrandFamilies, Chicago, IL
Design Researcher Intern, 2009.7-2009.8
· Conducted research by interviewing board members, staffs and grandparents for a Chicago-based
non-profit organization that assists grandparents raising their grandchildren.
· Synthesized organization’s core competency by thorough analysis of the organization and proposed
new design of several touch-points including website, donor email and donor letter that could deliver
their core messages more effectively.
Samsung Electronics, Seoul, Korea
User Experience Designer, Assistant Manager, 2006-2008
· Published UI (User Interface) design guidelines to be implemented in mobile devices such as
Messaging, Push Email, Instant Messaging, Camera, Address Book, Settings.
· Managed negotiations with RD team, marketing team, and carriers to implement the newest UI
in given timeline.
· Published UI Guidelines after participating and negotiating in Touch UI Workshop with ATT
User Experience team.
· Strategized implementing ATT’s newest UI and services into Samsung devices.
education
Institute of Design, IIT, Chicago
Master of Design Candidate 2008-2011
Worked on various design projects for actual clients including Memorial Sloan-Kettering Cancer
Center, Chicago Loop Aliance, T-mobile, Galvin Electricity Initiative and Acco. Currently working on
a project to come up with interactive navigation aids for visually impaired.
Ewha University, Seoul, Korea
Bachelor of Computer Science 2003
Member of fine art painting club
skills
interests
Adobe Suite (Photoshop, Illustrator, InDesign, Flash, Flash Catalyst, Premiere Pro),
concept/ideation sketching, prototyping, Sketchup, MS Office Suite, HTML
backpack traveling, storytelling, exploring new bakeries

61. Stelios Makridis
100 W. Chestnut, Apt. 702, Chicago 60610 IL. USA
T: 312 933 1839 E: coolooc@mac.com
Education
Work Experience
IIT/Institute of Design
Master in Design candidate.
(Awarded Fellowship)
2011
New York Institute of
Photography
Professional Photography
2010
University of Wales
Cardiff Business School
Master of Business Administration,
(MBA) 1996
Athens University of Economics
and Business
(Awarded National Scholarship)
1989
Wheelwell, Product Design / Strategy (USA) | Aug. ’10 - Current
Non-profit organization, established to advance design ideas, propose technological solutions
and create products for people with physical disabilities.
Skills: product design, interaction, strategic planning, ethnographic research, business
modeling.
Software:
Adobe Suite (InDesign
Photoshop, Illustrator),
MsOffice, GIS
Languages:
Greek (native)
English(excellent command)
French(good command)
Spanish (elementary)
Exhibition
ArtLoopOpen, Photography,
Chicago Oct. 2010
Photography and the Social
Landscape. Intl. Center of
Photography, New York City
Aug. 2008
Dark matter(s). Photography and
Installation, Athens
Jan. 2009
Work examples
http://web.mac.com/coolooc
(Portfolio, work examples)
www.wheelwell.org
(NPO, product designer)
www.latitudsur.com.uy
(Real Estate )
Vizag Beach Resorts Ltd., Managing Partner (Uruguay, India) | Jul. ’07 – Current
Real estate development company, managing one of the biggest projects in South America, a
showcase of latin architecture with recreational, residential and commercial services, for the
high net-worth global market.
Skills: developing commercial structures, communication design, managing diverse
professional groups, starting new ventures.
Second Road, Associate Consultant (Australia) | Jun. ’10 – Aug. ’10
Strategy and innovation consulting with focus in financial services, risk management, mining,
construction and telecoms, in Australia and SE Asia.
Skills: strategic design planning, information design, product planning.
DEMCO SA, Group Director, Strategic Marketing (Greece) | June ‘05 – June ’07
Group of companies in broadcast media, telecoms, FMCG, executive aviation, online betting,
real estate.
Skills: media planning, strategic product planning, market negotiations, managing diverse
cultures, team building dynamics, business model design.
Shell Europe Oil Products, Fuels Director, South Europe (Portugal, Spain, Italy,
Greece, Turkey) | Sept. ‘03 – June ’05
Product development and strategy (record volume and margin increase). Developed
commercial initiatives in fuels, loyalty, pricing, and convenience retailing. Designed short/long
term portfolio/pricing strategy for all countries. Member of the Global Retail Strategy Team.
Skills: complex portfolio initiatives, interacting with diverse cultures, people mentoring, process
optimization, stakeholder management.
Shell Hellas SA, Marketing Director (Greece) | June ‘01 – Sep. ’03
Designed and implemented loyalty and fuel strategy rapidly increasing market share.
Developed short/long term product and brand architecture. Designed and implemented new
pricing mechanism for 1600 sites. Heavy contract negotiations with external vendors.
Operational control and intensive customer interaction.
Skills: product and service planning, sales management, team dynamics and coaching.
Diners Club, Marketing Manager (Greece, Italy) | Jan ’00 – Jun ’01
New service/product development and portfolio planning. Designed first online card travel
service. Developed direct sales channels for personal and corporate products. Extensive use
of online and DBase marketing research and geographical information systems for highly
targeted communication programs.
Skills: statistical modeling,financial analysis, process optimization, sales management.
Citibank N.A., Investments Product Manager (Belgium, Germany) | Sep ’96 - Jan’ 00
Launched “first in market” European Brokerage Service based in Germany. Designed affinity,
savings and derivative-linked products. Repositioned total service offering for the segment.
Extensive use of micro-marketing and Geographical Info Systems(GIS), financial modeling,
communication development.
Skills: financial modeling, product planning, sales, communication development.
Beiersdorf S.A., Production Planning - NIVEA (Greece) | Jun. ‘92 - Jun. ’93
Production planning for leading personal care, and cosmetics products.
Skills: capacity planning, procurement, quality control.

62. ANTHONY B. MALLIER
mallier@id.iit.edu
312.616.4894
OBJECTIVE:
Seeking an opportunity to collaborate with multi-disciplinary teams, exploring and identifying new connections between
products,services and systems with human behavior and emotions. I bring value to projects through prototyping as a
tool to think, brainstorm and communicate ideas.
EDUCATION:
IIT Institute of Design
MDes. Candidate - 2012
WORK:
Chicago
Idiom Design and Consulting Ltd.
Experience Designer, Nov 2009 - Jun 2010
India
Current Projects:
Core team member charged with developing retail spaces
for Wills Lifestyle, Home Town, TVS Motors and TI Cycles.
Hearing Diagnostic Tool for Infants and
Newborns in Developing Countries, 2010
KSADPS
Developing an affordable consumer medical device that
can provide fast and simple hearing loss diagnosis.
Interactive Media in Retail, 2010
Leveraging smartphones, large public displays and social
media to enhance the shopping experience in retail stores
CEPT University
India
Bachelor of Interior Architecture - 2010
Projects:
Research Thesis: High-Tech Regionalism,
2009
Defined a design methodology that reconciles the
influences of modernization and aspects of the local
cultural heritage.
Tata Motors Museum, 2006
Proposed a museum conveying the corporate ethos of
Tata Motors. Praised by Senior Tata Group Executives for
its conceptual clarity and scale of execution
India
Interior Architect, Jun 2008 - Dec 2008
Worked with ateam of designers to develop a concept
interior of a 40-story office tower situated in Dubai.
The various amenities include: offices, conference center,
restaurants, gym, bar and a spa.
Kakani Associates
Intern-Interior Architect, Jun 2006 - Dec 2006
India
Conceptualized, detailed and supervised the execution of
two Axis Bank branches in Ahmedabad, India.
HONORS:
JN Tata Scholar, 2010
Tea-off, International Design Competition
- Honoree, 2009
eLota - http://www.whatsbubbling.net/index.asp?pageID=8
view=honoreesaid=15
Swarovski Crystal Vision - 2nd Prize, 2008
INTERNATIONAL DESIGN
COMPETITIONS:
Sparkle - http://www.designboom.com/contest/winner.
php?contest_pk=22
Indian Rupee Symbol, Indian Finance
Ministry
Pidlite Award, 2007
Graphic Design Competition, 2010
Best Design for Environmental Protection
Red Dot Award
Smt. Kamlaben Gambhirchand Shah
Award, 2006
iTime - A time organizing app, 2008
Tata Motors Museum, CEPT University
Muji Award 02
Best Student Award - 2004, 2005, 2006
Developed a dynamic analogue pocket organizer, 2007
CEPT University

63. Miguel Martinez
1360 N. Lake Shore Dr., Apt. 1707N, Chicago IL, 60610 :: martinez@id.iit.edu :: portfolio: www.manschutt.com
Objective
Looking for a full-time position related to design planning and
strategy to leverage my multi-disciplined background and skill set.
Professional experience
Design consultant / Production manager
Graphic Planet – Monterrey NL, Mexico, 2008-2009
Responsible for creative direction, project workflow management
and print/media production at a creative services and design
firm. Supervised and assisted creative teams in planning, concept
development, design, and production for a number of projects
involving brand development, advertising, copywriting and
communication design.
Designer / Assistant brand manager
Empresas KEY – Monterrey NL, Mexico, 2007-2008
Responsible for communication design, print collaterals, service
and product branding, photography, copywriting, and print
production for Empresas KEY and its three industrial supply and
B2B service companies.
Assisted in the development of a re-branding initiative, and
collaborated in the conceptualization and re-design of brand
identity for two of the companies, along with the development
of communication and promotion strategies, their design and
implementation.
Freelance Designer / Photographer / Art Director
2005-Present
Worked on numerous commercial and independent projects
individually and collaboratively. Prominent works include the
design of the monthly Velocidad Crítica zine issues 92-99 (20062007) and the UDEM’s U.DESIGN. symposium and its inaugural
event, Multidisciplinary, identity and materials design (2007).
Education
Master of Design / MBA
Stuart merit scholarship
IIT Institute of Design + Stuart School of Business,
Expected May 2011; Chicago IL, U.S.
BA Communication Design
Cum laude and thesis excellence
Universidad de Monterrey (UDEM),
Dec. 2008; Monterrey NL, Mexico
Skills Interests
• Proficient in design strategy and planning
methodologies, analysis, problem framing,
concept development, and evaluation.
• Proficient with Adobe software, particularly
Photoshop, Illustrator, InDesign, Flash,
Premiere, and AfterEffects; knowledgeable
in prepress and print management.
• Proficient in photography, studio lighting,
production, and digital postproduction.
• Knowledgeable in object-oriented software
interactions and processes.
• Knowledgeable in film, video, and audio
production, editing, techniques, and
postproduction.
• Experienced on Windows and Mac platforms.
Other interests
creative writing, game mechanics and design,
cooking
Languages
Fluent in english and spanish

64. Education:
Institute of Design at Illinois Institute of Technology Chicago, IL
Master’s of Human-Centered Design
Design Research, Strategy, and Planning
Interaction and Experience, Assistive Technology, Systems, Sustainability
Chicago School of Massage Therapy Chicago, IL
Clinical Massage Therapy Certification 2003
Thomas McCue
e: thomas.mccue@gmail.com
tel: (US) 847 219 2782
www.tommyshinesl.com
About:
I’m a creative thinker and a
problem solver. I’m passionately
curious about the way we interact
with media, each other, and the
world around us, and asking the
question “how can this be better?”
From simple tasks to immersive
experiences, I set out to create
meaning for the user through
resonant experiences. It is from
this point that the strategic story
unfolds, and solid strategic footing
underlies the creation of great
experiences.
•
Design Research
•
Experience Design
•
Brand Experiences
•
Cross-Platform+Systemic
Thinking
•
Interactive Environments
•
Universal+Accessible Design
•
Design for the Vision Impaired
Skills
Discovery and
Analysis
Sketching
Precedent research
User Observation
Industry analysis
System analysis
Product/Platform
Auburn University
Auburn, AL
Bachelor’s of Fine Arts, 1994
painting, printmaking, art history
Employment History:
CEDIM School of Design
Monterrey, Mexico
Visiting Professor, Design Research/Interaction Design
Winter Session 2011
Taught design research and interaction design methods and principles to
undergraduate design and visual arts students.
Talk3 Northbrook, IL
User Experience Consultant, Fall 2010
Mobile UX design for consumer focused tech startup. Provdied strategic
vision for cross platform product development.
Motorola, Inc. Consumer eXperience Design Group Chicago, IL
User Experience Design Intern, summer 2009
Mobile UX for transition of client brand to smartphone platform, with
corresponding strategic function, brand, and UI.
Clinical Massage Therapist Chicago, IL
Self Employed 2003-2009
Clinical massage therapy work for pain relief, sport, pre-natal, and stress relief.
OgilvyOne
Chicago, IL
Senior Art Director, 2000-2001
Conceived/Designed cross platform brand experiences. Senior role required
creative leadership, client communication, and production oversight
Freelance IxD Consultant
San Francisco, CA
1999-2000
UX, IA, and UI Design for site development and online marketing for variety of
clients
Modem Media Chicago, IL
Senior Art Director, 1996-1999
Conceived and designed online ad campaigns and brand experience websites.
Synthesis and Concepts:
Principles and Insights
Wireframes
Information Architecture
Personas and Scenarios
Storyboarding
Rapid Prototyping
Platform/Product planning
Realization and
Communication
UX documentation
Creative management.
Conducting Workshops
Writing for Design
Usability Testing

65. 1929 W. Warner Ave
Chicago, IL 60613
773.857.5077 (h)
hans@id.iit.edu
Hans Mickelson
Work Experience
Trainer | Institute of Design at IIT | Chicago, IL | 2010 - present
• Co-authored
curriculum and taught basic Adobe skills ‘boot camp’ for incoming students.
for Foundation Communications course, Fall 2010.
• Teaching Assistant
Director of Special Projects | Tekgraf, Inc. | Greenville, SC | 1999 - 2008
• Responsible
for internal and external training and seminar programs, including content and curriculum
creation, script writing, management, implementation and presentation. Taught hands-on and lecture style to
individuals, small groups and large groups up to 200. Managed training for Hewlett-Packard Designjet mild
solvent wide format printers.
• Worked as a part of the creative team on ad concepts for ads, seminars and promotions. Provided work
estimates and oversight of quality control for services group. Managed trade show team for outside clients,
including Hewlett-Packard and Epson, with responsibilities including equipment set up and teardown,
providing technical sales representation during the trade show and any necessary break-fix. Acted as in-house
photographer for advertisements and marketing materials.
• Evaluated new products, provided competitive market analysis and technical guidance for Marketing team
in the distribution group. Set up multi-vendor technical support team. Provided technical representation for
the company in legal mediation. Provided technical requirements for demo center and printer rooms in new
corporate headquarters.
Creator and Co-owner | Sip Tea and Coffee | Greenville, SC | 2005 - 2006
• Created
corporate identity, branding, and logos. Created all advertisements, in-store signage and menu
boards. Designed signage. Designed interior, layout of all equipment and furniture.
• Evaluated, selected and sourced equipment.
• Trained all employees on point of sale system and use of all equipment.
Creative, Retoucher, First Assistant | Fashionable Photography | Greenville, SC | 2002 - 2008
• Created
corporate identity, branding and logos.
correction and preparation for output of all final images.
• Assisted on set with lighting and equipment
• Retouching, color
Production Manager, Digital Department | Gamma Photo Labs | Chicago, IL | 1998 - 1999
• Strategized
with clients on best ways to achieve goals for quality and price. Determined costs. Managed
projects for clients including Kraft, Loreal Paris, St. Ives and Harpo Productions.
• Managed sixteen person staff. Oversaw all high end scanning, prep work, devices and output. Responsible for
all quality control and process issues. Performed high end troubleshooting that employees could not do.
• Evaluated new products and technology. Sourced and selected equipment, working with lab manager to make
final equipment decisions.
Production Manager, Color Department | FX Reprographics | Vernon Hills, IL | 1995 - 1998
• Provided
clients with large format color printing and three-color digital photographic output as well as highspeed connected color copy output, file conversions, scanning, and file archiving.
• Responsible for all quality control.
• Researched new technologies and made purchasing decisions.
Skills
Expert at making technical concepts available and
understandable to non-technical people
Adobe Creative Suite applications including Photoshop,
Illustrator, InDesign, Acrobat Pro, Flash
Curriculum and script writing
Studio lighting and photography
Understanding of printing market, especially wide
format markets, including aqueous and solvent based
wide format printers
Understanding of print technology, including Raster
Image Processor print controllers, color management
including ICC Profiling, prepress systems, offset press
technology and Hewlett-Packard Indigo digital presses
Microsoft Office (Mac and Windows) and Visio
(Windows)
Honors
Academic:
Outstanding Senior Award in Photography, 1992
Professional:
Tekgraf Presidents Club, 2000 through 2007
Tekgraf Leadership Award, 2005
Featured in Greenville Link “Young Entrepreneurs to
Watch” 2006 - Sip Tea and Coffee
Education
Institute of Design, Illinois Institute of Technology | Chicago, Illinois
Master of Design Candidate focusing on human centered design, December 2011
Coursework in the following:
• Design specific analytical tools
• Product design, rapid prototyping, physical human factors
• Communication design, branding
• Interaction design methods, Flash animation
• Ethnographic research, photography
Columbia College | Chicago, Illinois
• Courses
in digital layout, illustration, and image manipulation (primarily Adobe products)
Purdue University | West Lafayette, Indiana
• Bachelor
of Arts in Photography, 1992
year in Plymouth, England
• Study Abroad
References and work samples available by request

66. Scott Mioduszewski
Objective
To obtain an interaction design position with a focus on research
and strategy.
Experience
Project Consultant, Doblin, a member of Monitor Group
scottmioduszewski@gmail.com
(812) 319-1031
1903 W. Ainslie St. #1
Chicago, IL 60640
Chicago, IL
August to December 2010
Conducted primary and secondary research of consumer-driven
innovation for a customer loyalty project. Research and analysis led to
concepts to improve customer experience in loyalty program.
Trend Research Consultant Business Development Intern, PSFK
New York, NY
July to August 2010
Conducted secondary research of industry-driven and technological
innovation. Provided clients with market implications and strategies of
how to utilize emerging trends.
Contributed writing to company website which received 30,000-40,000
daily views.
Researcher, Institute of Design, Illinois Institute of Technology
Chicago, IL
May to August 2009
Brought clarity and framing to a problem, and identified opportunity areas
for Chicago urban timber in conjunction with the Knapp Entrepreneurial
Center. This was done through:
• Secondary research of urban forest management, lumber utilization
practices, and carbon emission standards
• Stakeholder interviews with Chicago Bureau of Forestry, arborists,
wood reclaimers, custom woodworkers and sustainability experts
Research Assistant, DMD Insights
Chicago, IL
June to August 2008
Assisted in mapping the current landscape and future opportunities for
better patient experience in radiation oncology. Responsibilities included:
• Secondary research used to create a competitive landscape analysis
Education
Master of Design
Institute of Design, Illinois
Institute of Technology
Chicago, IL
2010
Communication Design;
Design Research; Design
Planning
Courses in user research,
human factors, design
methods, and strategic
planning.
Projects include
Chicago Recycling
Increasing recycling rates
by understanding motives
and barriers to recycling.
Design Policy
Analysis of policy design
and the role design
methods could play in
future policy creation.
Bachelor of Science
Murray State University
Murray, KY
2000
Radio-Television;
Minor in Studio Art
Video Editor, Bradley David Productions, Inc.
Evansville, IN
December 2002 to August 2007
Created rich viewing experiences for three nationally-broadcast shows (My
Classic Car, Corbin’s Ride On, and Texas Hardtails) by synthesizing raw
video into concise, entertaining programs that reached 250,000 to 500,000
viewers weekly.
Contributed to all aspects of show production including story concepts,
project workflow, graphic and animation storyboards, and post production.
Production Assistant, WEHT ABC 25
Henderson, KY
February 2001 to March 2004
Production and pre-production work for live newscasts; producing graphic
designs and 2-D animations for use on air.
Volunteer Activities
Past president and
vice president of the
Evansville Jaycees, the
local chapter of the US
Junior Chamber.

67. T. Annie Nguyen
1711 S. Halsted St., Unit RH, Chicago, IL 60608
414.416.9816 • nguyen @ i d.iit.edu
nguyen-design.com
Experience
Education
Design Research Intern • Chicago Dept. of Cultural Affairs, May-Aug. 2010
IIT Institute of Design
Master of Design Candidate, Expected May 2012
• Worked on a research project to better understand the needs and
challenges of itinerant performing arts groups.
• Through field research, analysis and synthesis, provided stakeholders
and potential partners ways to improve itinerant arts organizations
audience experiences and understanding.
Coursework in user-centered design: planning,
strategy, eperience, interaction and research.
School of the Art Institute of Chicago
Continuing Education, Oct. 2008-May 2009
Gallery Assistant • Extension Gallery for Architecture, July 2008-May 2009
Courses in innovation and digital design.
• Assisted in gallery installation and deconstruction process. Staffed
gallery during hours of operation.
Archeworks School of Design
Post Graduate Certificate, May 2008
• Researched and developed fundraising and mailing database of
Chicago galleries, architecture firms and organizations.
Creative Consultant Recruiter • The Smart Dept., Dec. 2006-May 2008
Collaborated in a multidisciplinary team to create
innovative design solutions in a holistic approach.
• Recruited and interviewed job seekers for design job placement.
Marquette University
BA in Communication Studies, May 2005
• Solicited and developed relationships with job seekers and clients.
Dean’s List 2005, Phi Eta Honors Society, 2005
• Managed weekly activity reports, payroll and database files. Handled
account responsibilities and negotiated rates within budgets.
Development Associate • IIT Institute of Design, Jan.-Dec. 2006
• Supported director of development through fundraising projects
including grant proposal research.
• Managed donor stewardship, tracked donor gifts, thank-you letters,
and updated alumni and donor files.
• Coordinated board meetings and other vendors to meet budget and
program goals. Posted job opportunities and assisted the director.
Selected Projects
Food Systems Workshop • IIT Institute of Design, Fall 2010
Milwaukee Institute of Art Design
Studio Art Emphasis, Aug. 2001-Dec. 2002
Dean’s List 2002
Awards
IDEO Climate Change Video Finalist and
Honorable Mention Award, 2010
Leadership Activities
ID Student Activities Board Chair, 2011
• oversee all student groups, budgets and act as
liaison with administration and faculty
Used structured planning methods and system design to develop concepts
based on extensive research in issues surrounding food access, availability and
nutrition. Acted as team leader for final presentation.
ID WelcomeID Chair, 2010
• organized orientation events for new students
Oak Park Smart Meter Research • IIT Institute of Design, Fall 2010
ID InsideID Chair, 2010
• organized lecture series, started paper recycling
Through ethnographic research and methods, Oak Park residents were
interviewed to learn about their energy consumption, knowledge and behaviors.
Prototypes and usability testing were developed to benefit both residents and
stakeholders in creating a goal-setting device for their home.
Design Research Conference Volunteer, 2010
Archeworks Alumni Volunteer, 2009
Best Buddies Volunteer, 2001-2011
Aphasia Health Awareness • Archeworks School of Design, 2007-2008
Skills
Worked closely with the Rehabilitation Institute of Chicago to understand
stroke patient needs. Through teamwork, local partnerships, user observations,
research, and public critiques, alternative solutions were created to improve
quality of life for those who suffered with aphasia, an inability to communicate
due to a stroke.
Software • Adobe InDesign, Photoshop, Illustrator,
Flash; Google Sketch-Up; Microsoft Office;
Concept sketching, Prototyping, Keyshot Rendering
Language • Fluent English, Conversational Vietnamese

68. DONGWOO OH
55 W. Chestnut St, Apt 2902., Chicago, IL 60610 Mobile phone: (312) 590-1931 E-mail: dongwoo@id.iit.edu; dongwoo.oh@gmail.com
OBJECTIVE
Seeking a full-time job in the innovative service or product industry.
PROFESSIONAL EXPERIENCE
Individual Researcher, Do Be Inc., Seoul, Korea
• Engaged as a design researcher in all phases of the Project:
Development of a new telematics system using Gestural UI technology for HYUNDAI MOTORS.
• Conducted a research plan and developed secondary research for each phase.
Researcher, IIT Institute of Design, Chicago, USA
• Sponsored by TOYOTA Motor Corporation.
• Developed a Healthcare Robotic System and Business Model.
• Developed New Car Interior (Interface) Design for the Next Generation.
• Conducted User Research on driving experience for U.S. market: 3 states (NY, IL, and CA)
• Conducted secondary research for U.S. healthcare market.
Jun.2010 - present
Jan.2008 - Dec.2008
Founder and Principal, MORPICS Inc., Seoul, Korea
Oct.2001 - Feb.2006
• As the principal, managed to grow the design consulting firm from a staff of 4 to 25 employees.
• Served as project manager for detail phases, providing coordination between designers, engineers, and marketers.
• Worked on developing unique ICT systems by adopting cutting-edge technologies.
• Clients: Samsung Electronics, LG Electronics, Hyundai Motors, Motorola USA Korea, and SK Telecom.
Branch Manager, YAGE Japan Inc., Tokyo, Japan
Oct.2000 - Sep.2001
• Established a branch in Tokyo, Japan and managed relationships between Japanese clients and Korean work groups.
• Created GUI for CD-ROMs and Websites including multimedia content for online/offline media such as:
flash ads for Dentsu advertising group, e-cards for Yahoo Japan and web design for gamepot.co.jp.
Co-founder and Executive Creative Director, YAGE Inc., Seoul, Korea
Oct.1999 - Sep.2000
• Worked in the entertainment venture industry using IT technologies.
• Created GUIs for CD-ROMs and Web sites including multimedia content, online advertising, music videos, and commercials.
SELECTED PROJECTS
• UI/GUI, Mobile Phone [BG200 embedded Flash engine], Bellwave Inc.
• UI/GUI, Car Telematics System [BH], HyunDai Motors Co., Ltd.
• UI/GUI, IPTV embedded Flash engine, [Pong-Dang], LG Electronics Inc.
• UI/GUI, Social Network Service System for Wi-Fi service, WIBRO, [KT WIBRO], KTH Co., Ltd.
• UI/GUI, Personal Media System for Satellite DMB service, [PMSB], SK tu Media Corp.
• UI/GUI, IPTV embedded Flash engine, [HMB], Samsung Electronics Inc.
• GUI, Mobile Phone [World Phone], Motorola Korea and USA
TEACHING EXPERIENCES
Adjunct faculty [Design Implementation], School of Design, Kyung-Hee University, Su-won, Korea
Adjunct faculty [Design thinking Creativity], School of Design, Kyung-Hee University, Su-won, Korea
Adjunct faculty [Web Design], Department of advertising design, Dong-Seoul University, Seoul, Korea
Adjunct faculty [2D-Expression Techniques], School of Art Design, Kunkuk University, Choongju, Korea
Adjunct faculty [Game Interface Design], School of Mass Communication, Sogang University, Seoul, Korea
EDUCATION
Ph.D. Candidate in Design, Illinois Institute of Technology Institute of Design, Chicago, IL, USA
MFA., Visual Communication Design, Hong-Ik University, Seoul, Korea
(Thesis: A study on interactive advertising in digital broadcasting: Focusing on applications of the IMC model.)
Oct.2005 - Feb.2006
Feb.2005 - Oct.2005
Apr.2004 - Aug.2005
Sep.2004 - Dec.2004
Dec.2003 - May.2004
Aug.2003 - Dec.2003
May.2003 - Aug.2003
Spring 2007
.2004
.2003
.Spring 2003
.Spring 2002
2007 - Present
2001
BFA., Visual Communication Design, Hong-Ik University, Seoul, Korea
SKILLS
Qualitative user research and human-centered design method / Adobe Creative Suite, Microsoft Office, Avid Express /
Basic programming skills in JAVA and Flash script
LANGUAGE
Korean (Native), English (fluent)
1998

69. HOMER ENCARNACIÓN ONG
Seeking a full-time position to integrate user-centered design into the strategic
development of new products, services, and experiences.
400 N LaSalle St, #1006, Chicago, IL 60654
609.468.2006 • ong@id.iit.edu
EXPERIENCE
EDUCATION
Design Intern, SC Johnson, Racine, WI, summer 2010
Acted as internal research lead; created research strategy and plan for internal data
mining; constructed models and frameworks for re-mining of existing research;
developed and ran workshops for the team to synthesize research; aided in the
evaluation and selection of external design firms; acted as design manager for
external design firm
Institute of Design, 2008 - 2011
Illinois Institute of Technology
Master of Design Candidate
Jay Doblin Memorial Fellowship
Research Planner, Chicago Learning Network, Chicago, IL, summer 2009
Led research efforts sponsored by the MacArthur Foundation that explored the
intersection of informal learning, digital media, and design; conducted interviews
with community leaders, performed secondary research, and surveyed technical
infrastructures to create a roadmap for the network; formulated opportunity areas
for future research and work
Strategic Planner, GRANDFamilies, Chicago, IL, summer 2009
Conducted interviews with the non-profit organization’s board members, staff, and
constituents; synthesized secondary research and primary research data; created a
strategic plan for brand identity and a plan for future fundraising
Senior Consultant, Appian Corporation, Vienna, VA, 2004 - 2008
• User Interfaces Lead: led the branding effort for Defense Knowledge Online,
the Department of Defense’s enterprise portal and the world’s largest intranet;
created standards and guides for future user interface development; conducted
user experience research
• Project Development Lead: assessed the state of Defense Knowledge Online
SIPRNET and architected custom solutions for migrations and integrations;
planned future development
• Technical Lead: managed professional development of team members;
oversaw project progress and product development; allocated team resources for
new contracts; and architected enterprise-wide applications
• Quality Assurance Lead: formulated and standardized quality assurance
practices; managed user acceptance testing; oversaw code and
functional test reviews; managed quality assurance team
• Nexus Award: for facilitating interdepartmental collaboration across
the company
ACTIVITIES
Institute of Design Student Activities Board, 2009 - 2010
• Chair, 2010: oversaw all student groups, managed budgets, and acted
as a liaison to the school’s administration and faculty
• SocialID Chair, 2009: co-chaired the End of Year Show, planned and organized
programs to promote community building
• WelcomeID Chair, 2009: developed mentor program for new students, arranged
orientation events, e.g. faculty talks and student panels
Research
Sustained by Design: Sustainability methods and
tools for designers
Princeton University, 2000 - 2004
BSE Electrical Engineering
Sigma Xi Honors
Research
Algorithms for determining the flippability of
pixels for data hiding in binary images, Refining
modules used in registering images related by
affine transformations, Digital approximations
for implementing the Hilbert-Huang Transform
SKILLS
Design: Photoshop, Illustrator, InDesign, Flash,
SketchUp, MS PowerPoint, Keynote
Technical: JAVA, JavaScript, HTML, CSS, XML,
JSP/Struts, k, ksql, kdb, ActionScript 2.0/3.0
Languages: Familiar with Mandarin Chinese,
Spanish, Tagalog (Filipino)
EXTRAS
Security: US Government Secret Clearance
Interests: Cooking, playing piano, hiking, tennis

70. Ksenia Pachikov
pachikov@id.iit.edu
1.646.321.3003
http://id.iit.edu/~pachikov
Objective
Work
A full-time position conducting
user-centered design research
and engaging stakeholders in
the findings.
IIT Institute of Design, Chicago
Researcher, June 2010 – Present
Researcher on projects under direction of the Dean of Institute of Design.
• How Badges Work: study on the social application of badges
sponsored by the largest badge manufacturer in America.
Defined research plan; conducted in-home interviews; developed
experience models; created posters, booklets and videos; presented to
client in a two day ideation workshop.
• BettrAt: platform for interest-based learning funded by MacArthur
and Gates Foundations. Wrote report on the project to the MacArthur
Foundation; currently conducting behavioral prototyping on a
component in preparation for launch in public schools across the US.
GlobalLab, Boston (remote work)
Summer Researcher, June – August 2010
Defining the next generation of an online science education tool:
Conducted competitor analysis and user interviews; worked with client to
reframe innovation intent; developed concepts for multiple user groups.
Skills
Design research methods
User-observation, digital diaries,
ethnographic interviews, cultural
probes, behavioral prototypes
Distant Village Packaging, Chicago
Planning Intern, September - November 2009
Sustainable Certification Strategy: Researched certification models;
developed high-level road-map to measure, improve and communicate
the sustainability of company products.
Technical capabilities
InDesign, Illustrator, Photoshop,
Final Cut Pro, html/css
E-flux, New York
Project Administrator, 2004-2008
Worked with museum directors, curators and artists across the globe to
coordinate loan of artworks; managed travel and growth of collection;
and installed exhibitions. Prepared content for publications and wrote
descriptions of works for publication in exhibition catalog.
CLASS Projects
Education
Sustained by Design
Tools for design planners to
integrate sustainability into their
practice. sustainedbydesign.org
Institute of Design, Illinois Institute of Technology
Master of Design candidate, May 2011
Coursework in ethnographic research, analysis methods, prototyping and
communication design.
Wilton Industries Fellowship, Jay Doblin Memorial Fellowship
User-Research in the Digital Age
Guidebook on the use of
web-based research methods.
New York University, College of Arts and Science
B.A. Magna Cum Laude, 2006
Art History major; Chemistry and Studio Arts Minors
Faculty Choice Founders Awards, 2006
New York University, School of Continuing and Professional Studies
Intensive Certificate in Arts Administration, 2004
Coursework in non-profit incorporation, management fundraising.

71. Amy Palit
606 W. Surf #2, Chicago IL, 60657
312 380 5964 amypalit@gmail.com
amypalit.com
Objective
Education
Experience
IIT Institute of Design
Master of Design, Design Planning 2009
Independent Design Consultant
Freelance Designer, 10/09 - Present
Coursework emphasizing user-centered
design, strategy, and qualitative research.
Work with clients to develop and execute research plans to understand customer
motivations and make recommendations for product and service strategy.
To obtain a position in user-centered design` defining customer needs and creating
product and service strategies
Chicago, IL
Coursework in science, urban planning, policy,
and sustainable business strategy
•
Thinkmore Incorporated: Led research plan and direction for an emerging program
to bring a newly developed technology to market in a developing region. Conducted
competitive analysis and visualized business model for new offering.
•
Radius Product Development: Designed and executed usability testing for a
new aerosol product. Led research and exploration of a product category for a
baby products company. Created research plans, led primary research through
interviews in homes and stores, analyzed data and communicated insights and
recommendations to client teams for a new product design and strategy.
•
The Johns Hopkins University
MS, Environmental Science and Policy
Conifer Research: Conducted user research and analysis for a consumer chemical
manufacturer. Documented and publicized findings. Developed models around
user insights. Recommended opportunity areas to help client better understand
consumers.
The University of Texas
BS, Chemical Engineering
Skills
Software- Indesign, Illustrator, Photoshop,
Final Cut, Word, Excel, Powerpoint, Visio,
Flash, Actionscript, Axure
Prototyping- sketching, wireframing,
storyboarding, user interface design
Research- Qualitative quantitative research,
survey design, user observation and
interviewing, task analysis, mental models,
usability testing
Motorola
Experience Planner, 5/09 - 8/09
Chicago, IL
Created mobile digital offerings for environmentally-aware mobile phone users. Conducted
qualitative and secondary research study to identify opportunities. Developed personas
and visualized product, interface, and business concepts for new mobile platform through
wireframes, site flows, and storyboards. Validated concepts through interviews and usertesting and presented recommendations to Motorola executives.
Institute of Design
Teaching Assistant, 8/08 - 5/09
Chicago, IL
Teaching assistant for graduate classes: Observing Users, Social Human Factors, and
Cultural Human Factors. Facilitated breakout discussions in classes of 70 students.
Provided feedback and guidance to students on technique and projects.
Mayo Clinic Center for Innovation
Design / Research Intern, 6/08 - 8/08
Interests
Reading, photography, travel, food, health,
technology, sustainability, NPR, social trends
Rochester, MN
Researched user experience of Mayo Clinic patients to identify opportunity areas.
Conducted user research with patients, employees, and service providers. Created a
framework to understand the patient experience. Brainstormed, synthesized early phase
concepts and presented to multiple departments throughout clinic. This work led to the
formation of a major platform within the organization, Destination Mayo Clinic, which
focuses on service design for visitors to the clinic.
SAIC
Chemical Engineer, 2/03 - 8/06
Washington, DC / Baltimore, MD
Consultant to the US Army’s mission to destroy America’s stockpile of chemical
weapons in a safe, environmentally friendly manner. Collaborated with army officials to
develop strategy for meeting goals and deadlines. Wrote destruction plans and permit
applications. Conducted on-site environmental audits at army bases for hazardous waste
disposal and environmental management. Managed database for monitoring and quality
assurance.

72. Catherine Pansard
1499 N Clybourn, # A, Chicago, Il 60610
Objective
Professional experience
|
cpansard@gmail.com
|
312-504-5348
MSc in Management with eight
years marketing experience, seeking
summer 2011 internship to apply
design methods learnt at ID.
Root learning, Inc. - Ethnographic research mission for Taco Bell
Starting Jan. 2011 | Chicago
Root Learning is a strategy consulting firm.
• Ethnographic research and analysis for Taco Bell drive-thru services to improve their
speed and accuracy.
Education
IIT Institute of Design - Research and prototyping mission on decision-making
Starting Jan. 2011 | Chicago
• Selected to a small dedicated research team to explore and prototype tools and
techniques to improve the decision-making process in business settings.
Master in Management
EM Lyon business school,
France, 1999
Ranked 5th of all European Masters in
Management by the Financial Times
in 2010
Singles Travel International, Inc. - Marketing Manager
Feb. 2009 - July 2010 | Chicago
STI is a tour operator catering to the singles market.
• Implemented STI’s first client database and integrated it into a CRM solution
dedicated to the travel industry.
• Led an in-depth client survey to define demographics, motivations, purchase patterns,
and loyalty.
Academic projects
Compliance Team, Inc. - Sales Representative
Jan. 2008 - Jan. 2009 | Chicago
Compliance Team provides technical consulting services to the pharmaceutical,
biotechnology, and medical device industries.
• Prospected through cold calls, managed accounts for clients with staffing needs.
Master of Design Methods
IIT Institute of Design
Expected Dec. 2011
Activity-focused research on
“eating drinking on the go”
IIT Institute of Design
Sept. - Dec. 2010
• Conducted in-depth ethnographic
research and analysis.
• Presented to executive consortia
“Homelife” at request of Dean.
Research on “finding new ways for
men to connect emotionally”
IIT Institute of Design
Sept. - Dec. 2010
• Conducted ethnographic interviews,
identified insights and developed lowfidelity prototypes.
Languages
French (native), English and
Spanish (fluent)
Groupe UFG - Product Development Manager
Oct. 2002 - Nov. 2005 | Paris, France
Groupe UFG creates, manages and distributes long-term investment products.
• Developed several funds: worked on marketing, legal, fiscal, and financial aspects
and designed the new processes necessary for these products.
• Defined and managed launch schedules, mobilized internal resources (IT, sales, legal,
financial, and operational marketing) and external resources (legal counsel, IT, partner
banks, and partner life insurance companies).
Groupe UFG - Web-marketing Manager
Oct. 2001 - Oct. 2002 | Paris, France
• Identified company needs, drafted the scope and parameters for internal and external
IT solutions, and managed the IT development process.
• Created the first intranet of the company and adapted UFG websites to incorporate
the new mechanism of the French REITs market (real-time display of the share prices
online).
Angie Interactive - Project Manager
Jan. 2000 - Sept. 2001 | Paris, France
Angie Interactive is a multi-media publishing company.
• Directed the development team for client websites including Schneider Electric,
Novartis and BNP Paribas.
• Coordinated strategic recommendations, controlled budgets and delays.
L’Oreal - Assistant Brand Manager Intern
Jul. - Dec. 1999 | Paris, France
• Developed the promotional plan of mass distribution perfumes for 2000, including
budgets, resources and launch schedules.
Unilever - Assistant Brand Manager Intern
Jan. 2000 - Jul. 1999 | Paris, France
• Led concept research and cost analysis for a new range of odor-counteractant
cleaning products.

73. Jaesung Park
312.972.9329
jspark813@gmail.com
cargocollective.com/jaesungpark
Seeking a full time position in interaction design focused on creating
compelling user experiences.
Education
Work Experience
Institute of Design
Illinois Institute of Technology
Chicago, IL, USA
Master of Design in Interaction design
Candidate for graduation in 2011
SK Telecom l Seoul, South Korea l Feb. 2009 - Apr. 2009
Freelance User Interface Designer
Conducted a heuristic evaluation and designed user interface for Brandnet (intranet for
brand management) of SK Telecom.
Relevant Coursework:
Interactive Media, Communication Design
Design Analysis, Design Synthesis
Design Planning, Observing Users
Immersive Media, Usability Methods
Seoul National University
Seoul, South Korea l Feb. 2005
B.F.A. in Visual Communication Design
Skills
··
Highly experienced in user
interface design
··
Rapid visualization and prototyping
··
Qualitative user research and
evaluation techniques
··
Adobe InDesign, Photoshop,
Illustrator and Dreamweaver
·· Powerpoint, Visio
MS
BeyondN l Seoul, South Korea l Feb. 2008 - Nov. 2008
- Design agency specializing in user interface for digital devices and mobile services
User Interface Designer, Team Manager
··
Developed user interface wireframes for a touch screen control panel of
Samsung Electronics air conditioner.
··
Proposed user interface improvement for Pajama5 (mobile application) of
SK Telecom.
SK Communications l Seoul, South Korea l Mar. 2005 - Mar. 2007
- Company providing Nate (internet portal site) and Cyworld (social networking service)
User Experience Designer, Assistant Manager
··
Conducted a heuristic evaluation and user research to gain insight into future
improvements for Cyworld Shopping.
··
Restructured information architecture of Nate and My Cyworld.
··
Designed user interface of Cyworld Paper and Cyworld Music.
··
Developed GUI design guidelines for Nate.
Nutility Associates l Seoul, South Korea l Feb. 2002 - Feb. 2004, Apr. 2000 - Dec. 2000
- Digital media design agency
User Interface Designer
··
Designed websites for Samsung Electronics IFA 2003 promotion,
Hyundai Securities(2003), Samsung Electronics DigitAll Wow (2002) and
Hana Bank(2002).
Kointech Inc. l Seoul, South Korea l Jan. 2001 - Jan. 2002
- Company providing IT solution and software programs
User Interface Designer
··
Designed web sites and software user interface for clients.
Awards/Honors
IxDA 2010 Global Student Competition l Jan. 2010
Sticki, smartphone application, Received Chairperson’s Honorable Mention
Academic merit scholarship l Seoul National University
Fall 1998, Spring 1999, Fall 1999, Spring 2000

74. Ji Sun Park
#2406, 400, N.Lasalle St., Chicago, IL 60654
312. 485. 3156
Jisunpark26@gmail.com
OBJECTIVE
Seeking a full time position in industrial design focusing on user-centered design and product
development in a collaborate multi-disciplinary team environment.
EXPERIENCE
Motorola Inc., Consumer Experience Design Studio
Seoul, Korea / Jun 2010-Aug 2010
Industrial Design Summer Internship
Conducted primary and secondary research and analyzed data for Computing tablet.
Proposed new type of tablet media device focused on communication with family for elderly people.
Participated in developing concept ideations and mock-ups for smart mobile phone in Chinese market.
Joined pattern design variations for smart mobile phone for Chinese and Korean market.
Samsung Electronics Co., Ltd.
Seoul, Korea / Mar 2007-Jun 2007
Academic-industry sponsored collaboration
Participated in future robot product design project for home living living and public space.
Participated in future robot product design project for home and public space.
Suggested various concepts using sketches and 3D renderings. renderings.
Suggested various concepts using sketches and 2D and 3D
LG Electronics Inc., Mobile Communication Design Group
Seoul, Korea / Sep 2006 -Dec 2006
Academic-industry sponsored collaboration
Participated in Next Mobile Phone 2010 Project.
Suggested nw concept ideations/ solutions using sketches, prototypes and 2D renderings. the final.
Worked on the entire design process from background researches and ideations to
Created new concept ideations and solutions using sketches, prototypes and 2D renderings.
EDUCATION
Institute of Design, Illinois Institute of Technology
Chicago, IL / Aug 2009-present
Master of Design, expected graduation in spring 2011
Emphasis on human-centered product design through user research, prototyping and planning strategy.
Hongik University, College of Fine Art and Design
Seoul, Korea / Mar 2003-Feb 2008
BFA in industrial design
Concentration in product and transportation design; honor scholarship 2nd semester in 2004.
AWARDS
reddot design award
Sep 2010
Design Concept Winner
“Umbrella+” concept awarded out of 3, 023 entries from 55 countries.
EXHIBITION
Oxymoron
Seoul, Korea / Oct 2007
Hongik industrial design department graduate exhibition
Exhibited product design solo project Intimate interaction: interior lighting and door system using
connected interaction system.
Hongik industrial design department’s 6th exhibition
Seoul, Korea / Nov 2003
Exhibited product design, both team and solo project: Interior design concept and prototype.
PROFICIENCY
Trained in freehand sketching/drawing and digital modeling and rendering
Skillful in ideation visualization and concept generation and development
Strong understanding of product prototyping, user research and data analysis
2D software: Illustrator, Photoshop, In-Design, AutoCAD
3D software: Rhino, Alias Studio Tools, Alias Image Studio, HyperShot, 3D Studio Max
Languages: Korean (native), English (fluent)

75. Hello, I’m Francesca Passoni
PROFILE PROFESSIONAL GOAL
Experienced product developer trained in connecting user insights to design
solutions seeks opportunities to work with teams tasked with envisioning and
designing first-in-category yet meaningful products, services, and experiences.
ABOUT ME
ADDICTION: The American Dream
INTERESTS: Unique hotel concepts
MOTTO: Ad Mayora!
OBSESSION: New York City
OBJECT: Clocky
TV SHOW: Unwrapped
VICE: Highly demanding with myself
VIRTUE: Never without a goal
EDUCATION
IIT INSTITUTE OF DESIGN
Chicago, IL
MASTER OF DESIGN METHODS
Expected completion December 2011
POLITECNICO DI MILANO
Milan, Italy
September 1997-April 2003
B.S - M.S BUSINESS ENGINEERING
Thesis in Innovation Management:
“The acceleration trap: how to avoid it
innovating through Business Classics”
UNIVERSITAT POLITECNICA DE
CATALUNYA
Barcelona, Spain
September 2000-September 2001
ERASMUS EXCHANGE PROGRAM
SKILLS
SOFTWARE
Adobe Creative Suite
MS Office
Genesis
LANGUAGES
Italian-English-Spanish
CONTACT
312.608.5358
francesca.passoni@gmail.com
EXPERIENCES
June 2006-June 2010
BARILLA AMERICA, INC Bannockburn,IL
RD ENGINEER, NEW PRODUCT CATEGORY
Worked with a cross functional team to translate the brand vision into
a strategic innovation pipeline. Followed product development path
through all phases including idea generation, concept development,
product validation with qualitative and quantitative consumer research
(sensory and marketing testing), implementation to deliver an
exceptional consumer experience in line with Barilla’s brand values and
mission in the food industry
December 2005-June 2006
BARILLA G. R. F.lli Parma, Italy
RD ENGINEER, SAUCE CATEGORY
Identified the opportunity space for a new line of sauces; envisioned the
offering and designed the product features from ingredients, packaging,
sensory standpoints to drive users’ acceptance and adoption. Led early
product testing
January 2005-July 2005
BARILLA G. R. F.lli Parma, Italy
MARKETING JUNIOR BRAND ASSOCIATE, FOOD SERVICE
Redesigned the product portfolio catalogue and packaging graphics
around the target consumers’ needs; developed a knowledge repository
to keep track of food trends, changes in people eating habits and new
products launches in the food service industry
August 2003-August 2004
CONTINUUM Milan,Italy; Boston, MA
DESIGN STRATEGIST
Identified the design direction to grow the client’s business by
understanding the industry dynamics and managing in-depth usercentered research to uncover the insights in Europe, US and China
September 2004-December 2004 IDEO London,UK; Munich, Germany
FREELANCE RESEARCH PLANNER
Responsible for planning the field research for food related projects
(i.e.: pizza ; gelato; espresso; baby food)

76. REENA PATEL 405 N. Wabash Ave. Unit 1504 : : Chicago, IL 60611
reenappatel@gmail.com : : 706.951.8338
OBJECTIVE
EDUCATION
Internship position in design strategy
with a focus on service design
As a design strategist, I want to be a part
of the evolving role of design as it becomes
increasingly vital to the success of organizations.
I believe that a methodological, empathic, and
creative approach to addressing challenges
drives innovation and fosters sustainable
business strategies. I am passionate about
projects that captivate and immerse users in
compelling experiences and environments and
am seeking an internship opportunity that will
allow me to explore my interests.
Master of Design + Master of Business Administration
Candidate Aug. 2012
Illinois Institute of Technology (IIT), Chicago, IL
Institute of Design + Stuart School of Business
Bachelor of Fine Arts, Interior Design, May 2007
The University of Georgia (UGA), Athens, GA
Lamar Dodd School of Art
Accredited by the Council for Interior Design Accreditation and NASAD
Bachelor of Business Administration, Marketing, Aug. 2006
The University of Georgia (UGA), Athens, GA
Terry College of Business
EXPERIENCE
SKILLS
Computer
AutoCad, Adobe CS5, Microsoft Office,
Apple iWork
Design
Space programming and planning, architectural
drawings, conceptual design
Language
Gujarati (fluent speaker)
GRADUATE COURSEWORK
•• Explored qualitative research methods for
behavioral observation, description,
analysis, and synthesis to develop insights
and opportunity spaces
•• Combined business planning fundamentals
with modern frontiers of design and
innovation to create an iPhone application
•• Used data visualization to express a
narrative by examining the relationship
between quantitative facts and context
•• Examined the implications of the
new economy and the emerging business
environment and developed awareness for
modern leadership capabilities
•• Recognized the importance of problem
framing to ensure aligned and effective
solutions
•• Studied objects, urban context,
architectural boundary, and interior
envelope to propose an unconventional,
public environment for a private cancer
center
•• Applied prototyping methods of sketch,
concept drawing, and scale mock-ups to
navigate the design development process
Interior Architecture
Image Design, Inc., Atlanta, GA, Jan. 2008-Dec. 2008, March 2009-Sept. 2009
•• Reported to Senior Designer/Project Manager
•• Produced construction document sets for hospitality clients including
large scale country clubs, golf clubs, and fitness centers
•• Worked directly with several project managers simultaneously to
expedite drawing sets
•• Coordinated with departments and consultants to implement finish
schedules and specifications into CD sets
•• Prepared materials and documents for client presentations
•• Mastered design standards quickly and increased production to meet
deadlines
•• Selected by management to work on most reputable project due to
high level of commitment and detail-oriented work ethic
•• Managed and trained interns
Store Planning
Architectural Construction Services, Atlanta, GA, Dec. 2008-March 2009
•• Reported to Director of Store Planning
•• Conducted architectural surveys and code research for Starbucks
Corporation
•• Developed document sets in a fast-paced environment to implement
new equipment and finishes for Starbucks’ stores
•• Demonstrated the ability to learn standards quickly and increased
output to meet client’s deadlines
Design and Brand Consultant
Freelance, May 2007-Sept. 2010
•• Prepared CAD and presentation drawings and selected finishes,
furniture, and accessories for redesigns of small businesses to achieve a
new or enhance an existing brand
•• Implemented designs that utilized marketing concepts to increase
customer loyalty and boost profits
•• Accomplished creative and budget conscious solutions that exceeded
clients’ expectations
•• Designed custom logos and graphics for various startups and NPOs to
establish or define their image

77. OBJECTIVE
Aaron Penn
Chicago, IL
M. 517.881.5340
aaron.penn@gmail.com
To cultivate a professional process that embraces the optimized
confluence of user needs, business objectives, and technology.
EXPERIENCE
Independent Consultant + Designer | November 2008 - Present
Freelance (www.DesignStoker.com) - Brooklyn, NY
•
•
Design, strategy, sustainability, and research services for a range of small
to medium sized clients.
Served on expert sustainability panel evaluating multi-sku product and
packaging strategies for Schick. - 12/08
Sustainability Consultant | November 2008 - May 2009
J. Ottman Consulting - New York, NY
•
•
•
Created effective strategies for clients to better connect with customers
regarding green/sustainable initiatives.
Participated on the judging panel for the 2009 Green Housewares
Design Awards.
Taught the course “Green Product Design” through the Minneapolis
College of Art Design. Sustainable Design Certificate Program.
EDUCATION
Illinois Institute of Technology
Institute of Design
Master of Design Methods Candidate - May 2011
Savannah College of Art Design
Bachelor of Fine Arts, Industrial Design - June 2005
Emphasis on interaction design/research
Deans List 2004-2005
University of Michigan, Ann Arbor
Bachelor of Arts, History - May 2002
Emphasis on contemporary U.S. history
Minor in Art History
Technology + Sustainability Specialist | November 2005 - July 2008
PROFESSIONAL ACCREDITATION
Product Ventures Ltd - Fairfield, CT
Leadership in Energy and Environmental Design
Accredited Professional
•
Worked directly with Fortune 500 consumer brands (Pepsico, Kraft,
PG, Hienz, SCJ) to meet a variety of product design and research needs.
• Planned and implemented research strategies, integrating emergent materials and technology in the ethnography and focus group process.
• Published an e-newsletter and blog, reporting and interpreting technology, design innovation and sustainability issues.
• Conducted international packaging and technology audits. Developed a
searchable online database, cataloging over 3000 collected samples.
ADDITIONAL EXPERIENCE
Team leader + designer - Learning Landscapes | January 2009 - Present
Project H Designs (non-profit) - New York, NY
Instructor - after school science + technology | March 2009 - June 2010
Dazzling Discoveries - New York, NY
Speaker Coordinator - District Conference | October 2007 - April 2008
Industrial Design Society of America (IDSA) - New York, NY
LEED AP April 2009 New York, NY
SKILLS
Research planning + analysis
Ethnographic interviews
Personas + Scenarios
Prototyping + Wireframing
Project management
Team leadership + presentation
Materials + Technology assessment
SOFTWARE
Adobe Photoshop ,Illustrator, InDesign
Microsoft Word, Powerpoint, excel
Alias, Solidworks, Rhino, Sketchup
Wordpress, Constant Contact, Social media misc.
INTERESTS
SUSTAINABILITY
The challange of sustainability to design, cooking, travel, architectural adaptive reuse, contemporary art, sailing, place making/urban design, live music,
furniture design, DIY anything.
Formal understanding of manufacturing processes
common to high volume products and components
Extensive research into material properties, life cycle
analysis, and summary sustainability assessments.

78. Theodore Charles Pollari
1500 W. Monroe Street, #421, Chicago, IL 60607
ted@pollari.org :: 773.817
.0768
Education:
Illinois Institute of Technology
Institute of Design and
Stuart School of Business
Master of Design [2012]
Master of Business Administration [2012]
The University of Chicago
Bachelor of Arts, Psychology [2002]
Bachelor of Arts, Philosophy [2002]
Honors:
Illinois Institute of Technology
Stuart School of Business
Stuart Dean’s Scholarship [2009]
Python Software Foundation
Elected Member [2009]
The University of Chicago
General Honors [2002]
Departmental Honors, Psychology [2002]
Summary:
Design and business graduate student, programmer and researcher with a
strong technical and liberal arts background. Insightful and passionate about
user-centric design and the role of design in strategic planning. Demonstrated
skills in visualization, tool building and communication design. Looking to bring
a multidisciplinary and diverse skill set to challenging problem spaces.
Research, Technical and Creative Experience:
Research Programmer
The University of Chicago – Chicago, IL [2003-Present]
Department of Health Studies, Research Computing Group
»»Developed open-source powered, cross-platform data collection and
management systems used in multiple federally funded studies, trials,
and research consortia.
»»Managed systems administration for the Research Computing Group.
Project Manager
The University of Chicago – Chicago, IL [2002-2003]
Department of Psychology, Social Neuroscience Lab
»»Shared responsibility for operation and data management of a 5-year
longitudinal study on the effects of social isolation on health, funded
by the National Institutes of Health.
»»Supervised undergraduate research assistants.
Research Assistant
Skills:
»»Professional film and digital
photography experience.
The University of Chicago – Chicago, IL [2000-2002]
Department of Psychology, Social Neuroscience Lab
»»Developed and managed data collection systems and processes for a study
on the physiological detection and development of an alternative to polygraph.
»»Extensive design and digital media
software experience including
Photoshop, Lightroom, Illustrator,
InDesign, SketchUp, and Rhino.
Studio Photographer and Photo Lab Technician
»»Proficient in Python and test driven
development practices.
Teaching and Speaking Experience:
»»Professional OS X systems
administration experience.
Instructor [2011]
»»Coauthored curriculum and taught basic Adobe CS 5 course for new students.
Student Facilitator, Design Summer Camp [2010]
»»Significant experience with Apache,
mod_rewrite, Trac, Matlab, Stata,
HTML, CSS, Javascript, JQuery,
MySQL, SVN and related tools.
Proex Photo Systems – Edina, MN [1995-1999]
»»Specialized training in color theory and color printing.
Illinois Institute of Technology Institute of Design
3rd North American Stata Users Group Meeting
Speaker [2004]
»»Pollari, T., Schumm, P Using Stata for Questionnaire Development
.,
http://www.stata.com/meeting/3nasug/abstracts.html#pollari
Volunteer Experience:
PyCon: North American conference for the Python programming language
Program Committee Member [2007-2010]
Local Coordinator [2007-2009]
Financial Aid Coordinator [2007-2009]
Chicago PyCon Bid Group:
Chair, Chicago PyCon Bid Group [2006-2007]
»»Coordinated successful competitive proposal to bring
PyCon 2008 and 2009 to Chicago.

79. Shilpa Rao
Objective
Education
shilpa@id.iit.edu
(312) 952-0283
1211 W Flournoy St
Chicago IL, 60607
Seeking a full-time or part-time position requiring excellent skills in strategic innovation planning and user-centric design
of products, services and experiences.
Master of Design
Aug 2007 - May 2009
Institute of Design - IIT, Chicago, IL
Bachelor of Architecture
Oct 1995 - Oct 2000
Bangalore University, India
Expertise
Experience
Ethnographic research, design analysis synthesis methods, service design, interaction and communication strategies,
form functional space planning, environmental branding
Software skills: Adobe - Photoshop, InDesign, Illustrator; Auto CAD; Microsoft Office Suite
SC Johnson
May 2009 - present
Research Designer
First Innovation design professional hired into the company to lead teams of senior marketing, RD, and product
development personnel through the user centric design process of translating consumer insights to design criterion and
project reframe. Directed constants from Smart Design, IA collaborative, Conifer Research, IDEO and Design Continuum
and bridged the gap with SCJ teams to derive consumer insight through ethnographic research
Translate the design criterion into product ideas for product development team across various product categories
City of Chicago, IL
Aug 2008 - Dec 2008
Service Design Research Associate
Designed new service concepts for Chicago’s 311 call center that reduce call volume, provide seamless customer
experience, and improved the efficiency of problem ticket resolution. Solutions were presented to the mayor’s office
which after implementation resulted in 10% decrease in call volume .
Steelcase Inc., Grand Rapids, MI
Jun 2008 - Aug 2008
Summer Intern
Designed solutions that reduced the need for dedicated work spaces in recognition of the trend in shrinking real estate
availability and improvements in collaborative technology. Conducted Video ehtnography and applied innovation
methods to define this trend and develop design recommendations.
Cubellis Inc., Chicago, IL
Apr 2004 - Jun 2006
Interior Designer
Designed the interiors of country-wide restaurant franchises such as Panera Bread, Burrito Beach, and Texas de Brazil.
Responsible for design conceptualization through implementation – conceptual and detailed working drawings, color
renderings, vendor coordination, engineering drawings, and supervision.
Atelier, Bangalore, India
Jan 2002 - Mar 2003
Architect
Created brand environments for multinational software companies (Texas Instruments, Oracle, and Intel) setting
up their presence in India to leverage the uptake in the software industry. Conceptualized designs to localize brand
identities in terms of custom furniture, environmental graphics and local materials.
Projects
User Experience Design - Mobile expense tracking interface
Designed an input system for mobile phones to capture expense at point of purchase, set timely alerts and goals, and
emphasized positive feedback.
Service Design - Energy card service
Leveraged emerging technologies to design a sustainable platform that harnesses power generated from fitness exercise
while crediting points into an energy card system. Developed a business model that initially targets gym members
and eventually incorporates other stakeholders such as mobile application providers, fitness apparel and equipment
manufacturers.
Architectural Design- Revitalization of an existing aviation establishment
Designed an aviation academy to be a sculptural landmark and an abstract depiction of its function by envisioning the
metaphor of a bird ready to take its first flight.

80. Sajid Reshamwala
1066 N. Ashland Ave. Apt. 2 Chicago, Il 60622
(t) 919.389.6717 | (f) 919.380.8689 | sajid@id.iit.edu
Seeking an internship in design strategy and planning with a high
regard for the design process and its ability to translate insights into
products, services, and fresh user experiences
Experience
Education
Studio for Design Research: Hong Kong, China
Design Research Lead
2010
•• Worked with the HK Poytechnic University to implement design
research methods into their design program’s summer workshop
•• Developed an insight management tool to be used by future
students for documenting work and act as a growing database of
user insights for the Hong Kong design community
•• Conducted primary research on the cooking and eating habits
of the elderly of southwest China with a team of international
students and helped develop and test design concepts
Chicago Urban Forest Project: Chicago, IL
Design Researcher
•
•
•
Worked with IIT Knapp Entrepreneurial Center to investigate
viable business models utilizing the forests of Chicago
Conducted in depth interviews with utilizers of urban wood and
the forest preservation community
Created and distributed a final deliverable of ideas and
opportunity spaces to community leaders and entrepreneurs
SYSMA International: Guangzhou, China
Product Sourcing and Engineering
•
•
•
•
2007-2009
Developed new line of Alcohol Gel burning Stoves for South
Africa from ideation through manufacturing.
Designed home solar power system for Indian suburban market
to provide power and basic utilities during frequent brownouts.
Solution required balancing the quality of offered utilities with a
price point reachable by the target market
Acted as purchaser and quality controller in the development of
small electronics business in Mumbai, India
AKG Thermal Systems: Mebane, NC
Applications Engineer
•
2009
2006-2007
Designed a series of standardized heat exchangers to assist small
businesses in reaching Tier 3 Emissions Standards
Grew value of national accounts from $1.2 million to $1.5 million
over the course of one year, acting as a resource for systems
problem solving for distributors and OEM customers
Institute of Design (IIT)
Master of Design/MBA Candidate,
Expected Fall 2011
Coursework in Product Design,
Communication Design, and
Managing Innovation
North Carolina State University
B.S. Mechanical Engineering, 2006
B.S. Economics, 2006
Applied Studies in Thermodynamics, and
Behavioral Economics
Skills
Software
•• Adobe CS4 Suite , AutoCAD, Rhino3D
•• Solidworks, FEA Analysis, Mathworks
Matlab, Simulink
Fabrication
•• Rapid Prototyping, CNC Operation
Language
•• Conversational Chinese
Misc.
•• Four Time Scholar Athlete
•• Toastmasters International
Interests
Keyboard, Indian Cooking, Immersion
Learning, Interpersonal Communication

81. Cameron Reynolds-Flatt
USER INTERACTION EXPERIENCE DESIGNER
937.477.1377
1111 N. Dearborn Street, Chicago, IL
hello@cameronreynoldsflatt.com
www.cameronreynoldsflatt.com
Education
Objective
IIT Institute of Design
Master of Design
Expected May 2012 :: GPA 3.7
Chicago, Illinois
My desire is to take large, complex problems and break them down to find innovative,
creative solutions. This is achieved through the holistic use of frameworks, research,
observation, analysis, synthesis, and a splash of creativity. In doing so, I hope to
better understand people’s needs in order to create interactive and user-centered
solutions in the fields of technology, marketing, and communication.
Cedarville University
Bachelor of Arts in Graphic Design
December 2009 :: GPA 3.7
Cedarville, Ohio
Skills
Design:
Ethnographic secondary research
User observation
Design analysis and synthesis
Human factors
Concept development prototyping
Data visualization
Communication deliverables
Personal:
Team collaboration experience, excellent
time management, passionate, leadership
administrative capabilities
Computer:
Photoshop, Illustrator, InDesign, Fireworks,
Microsoft Office, iWork
Freelance
WeirdThingsAboutMe.com
A fun website where users can post
random quirks about themselves
(mt)ServerMonitor: Android Application
An application that easily allows users to
monitor the Media Temple server through a
modern and clean design
Interests
Running:
I love to run. I am currently training for the
2011 Chicago Marathon.
Nonprofit:
I have been on several short-term
mission trips to Thailand, Ecuador,
London, and China.
Outdoors:
Nothing beats an adventure in the open
outdoors.
Recent Projects
Interaction Research :: IIT Institute of Design :: Chicago, Illinois, 2010
• Worked for a client to enhance the customer service experience
• Practiced methods for design research, concept development, interaction design,
and rapid prototyping
• Explored possible interaction design topics such as persuasive design, multimodal
interaction, touch and gesture based systems, speech recognition systems, and
context aware systems
ID Design Planning :: IIT Institute of Design :: Chicago, Illinois, 2010
• Worked in small teams to create an iPhone application with an innovative purpose
and a successful business model
• Developed an understanding of the basic ideas, frameworks, and capabilities that
modern design planning and innovation demand
• Created an application called Pictivity, which allows children to be the voice of
change for environmental issues
The Campus List :: Creator :: Columbus, Ohio, 2010
• Founded The Campus List with three other students from Cedarville University
• Created a classifieds website, free for college students, that allows
individuals to easily post and view ads and conduct transactions within their own
college campus communities
• Worked on all stages of the website, developing business, concept, and visual
materials
• Interactive web finalist in the AIGA Flux 09 contest
Experience
Graphic Designer :: Oxiem Marketing :: Springfield, Ohio, 2010
• Designed a variety of concepts for web, print, and software interfaces
• Assisted and led creative projects for clients in industries ranging from electronics
to health care to entertainment
• Interacted with art, account, development, and content team members to craft
client solutions and ensure design integrity
SGA Communications Director :: Cedarville University :: Cedarville, Ohio, 2009
• Lead designer for all major student campus events, including Cedarville’s music
awards show “Elliv”
• Used budgeted funds to produce campus-wide marketing and awareness
campaigns, using print, web, display, direct mail, signage, and video
• Planned, designed, and implemented staging and event display elements
• Directed and managed a committee of designers
Freelance Designer :: Cerium Group :: Springfield, Ohio, 2009
• Created website interfaces for a variety of clients
• Designed the layout and user experience for a range of complex projects
• Collaborated with a developer to launch and maintain websites

82. Daniel Roberts
740 W. Fulton, Apt. 1108 Chicago, IL / droberts@id.iit.edu / www.danroberts.co / 614-216-0347
Objective:
me to apply and build my skill sets in design and business.
Education
Professional Experience
IIT Institute of Design
MDes Candidate, fall 2011
Focus in design planning
Writer, Chicago, IL / March 2006 - Present
Recently published a book titled The Innovator’s Sourcebook
Created a framework for entrepreneurs on how to approach the
process of innovation
Ohio State University
Fisher College of Business
B.S.B.A, June 2006
Majors: Marketing, Logistics
Entrepreneur, Chicago, IL / January 2010 - Present
Founder of SideStax, a multimedia e-reader platform for enhanced ebooks
Co-founder of Bigstove.com, an online marketplace for chefs and
food entrepreneurs
Software
Photoshop, Illustrator,
Indesign, Fireworks, Word,
Excel, Powerpoint, iMovie
Experience with:
Flash, Keynote, Rhino
3D, Google Sketchup,
Hypershot
Speaking Events
U.C. Berkeley, Nov. 2010
Innovation, creativity and
entrepreneurship MBA class
“The tools of the
entrepreneur”
Big Idea Forum, May 2010
Presentation outlining
my book, The Innovators
Sourcebook, and SideStax
Fizmo Inc., Chicago, IL
Marketing Consultant / September 2008 - October 2008
Assisted in driving web traffic and organically growing the user base
Generated written and visual content for promotional materials and
the Fizmo website
Total Quality Logistics, Cincinnati, OH
Account Executive / June 2006 - October 2007
Generated approximately $450,000 in gross sales during my tenure
Established thirteen new client relationships and maintained over
twenty accounts
Facilitated client communications, mitigated problems and was oncall 24 hours a day
Coordinated vendors, delivery schedules and budgets on over 225
shipments
Internships
Value City Retail Ventures, Columbus, OH
Logistics Intern / June 2005 - September 2005
Designed and implemented an Access database responsible for
tracking over $400 million dollars in inventory
Helped pinpoint the sources of $2.8 million dollars in inventory
discrepancies

83. Angela Robertson
angela.robertson00@gmail.com 512 507-9161
objective
To work in an open-minded, forward thinking, and enriching environment in which I use humancentered design methods to develop intuitive and effective products, services, and experiences.
education
Illinois Institute of Technology
Institute of Design, Chicago, IL
Master of Design 2010
Emphasis on design strategy,
research
skills
University of Texas at Austin
BFA Studio Art 2006
Emphasis on installation,
metalwork
Studied abroad, Italy, Fall 2004
Ethnographic research
Rapid prototyping
InDesign
Photoshop
Illustrator
Video editing
OmniGraffle
Google Tools
Powerpoint
Microsoft Word
work experience
projects
CEDIM Mexico, Visiting Professor, Summer 2010
Designed and taught design research course to undergraduate
graphic design students. Provided feedback to school about how
it can prepare students and improve facilities for future researchbased design projects.
Smart Meter: Research and Demonstration, Fall 2009–Spring 2010
Conducted ethnographic consumer research and developed
strategic directions for Duke Energy that encourage effective
and valuable Smart Meter experiences for the end user. Team
partnered with a group of MBA candidates from the Rotman
School of Management at the University of Toronto.
Openhaus for IIT Institute of Design, Summer 2009
Student feedback uncovered the need for a public-facing website
of student work. Through interviews with students, faculty,
and potential clients for future school projects, team developed
working prototype in Wordpress.
Research Repository Field Model, Fall 2009
Created a monetization strategy for client’s proposed online
repository of consumer research. Produced presentation for client
illustrating repository’s benefits to potential partners.
Third Floor Collective, Summer 2008
Founding member of student-run design collective. Offered free
services to local non-profit organizations:
Danszloop Chicago
Interviewed dance company members to define strategic goals
for the company. Helped create promotional materials for the
company and suggested ways to leverage the group’s social
network to promote the company. As a result, Danzsloop was
invited to participate in more events and began reconnecting
with the dance community.
Lekotek
Increased street presence of therapeutic play facility for specialneeds children via window display communicating their
offering to the public. Constructed and installed a display
modeled after children’s board games to convey the playful
spirit of the organization.
UR Chicago Magazine, Summer 2008
Design intern for local culture magazine with one million
monthly page views. Worked under art director incorporating
written and graphic content into print and online formats.
Employee Innovation System, Spring 2009
Extensively researched the chain of command in city government
departments via numerous interviews and outlined a strategic plan
for integrating a bottom-up employee feedback system into the
currently top-down culture of the city.
Access Healthcare, Spring 2009
Researched current method of patient survey collection and
modeled a new method for collecting data to better understand
patient satisfaction in clinics. Mentored undergraduate
architecture students on design methods.
National Able Network, Fall 2008
Consulted Able Network on the utilization of a new workspace.
Conducted observations and interviews to understand patrons’
needs and created a portfolio of options for improving patron
experience. Team’s documentation of the current space informed
architects of the physical needs of the new space.

84. Gladys Rosa-Mendoza | 26W268 Inwood Lane | Winfield, IL 60190 | 630.750.4705 (cell) | www.grm3.com
Seeking a position in the areas of design research, service design, or communication design with an emphasis
on creating deep meaningful product and service experiences for users and clients alike.
Creative, independent
worker with strong
organizational and
project management
skills, demonstrated
ability to work with a
wide variety of creative
professionals, ability to
remain flexible, excellent
communication and
presentation skills, and a
great sense of humor.
S K IL L S
User research (contextual
interviews, audio
and video analysis),
concept exploration
(hand sketching and
rapid prototyping),
development of
participatory artifacts
and methods, including
cultural probes and
preparing deliverables
(presentation materials,
finished conceptual
prototypes)
L AN G UAG E S
English and Spanish,
spoken and written
ED U C AT IO N
IIT Institute of Design
Chicago, IL | MDM,
Design Research, Service
Design | May 2011
Emphasis on user-centered
research and analysis,
service design, cross-cultural
research, and communication design
University of Chicago
Chicago, IL | 2010
Poverty, Promise, and
Possibility
The School of the
Art Institute of Chicago
Chicago, IL | BFA,
Visual Communications
1986; Scholarship
recipient Basel School
of Design, Switzerland
1985
EXPERIENCE
McDonald’s US HQ | Oak Brook, IL | 2010
Research project to understand McDonald’s
employee’s needs in order to develop a viable
GED program that could be scaled across 13,000
restaurants in the United States. Analyzed the
feasibility of a McDonald’s GED system and the
critical success factors needed to implement said
program. Created an ethnographic video of the
participant’s aspirations, desires, and the pain
points involved in pursuing their education. A
State-by-State GED Analysis report for the HR and
TLD executive management teams to aid their
evaluation of appropriate next steps was also
part of the final deliverable package. Oversaw
a team of Northern Illinois University business
students who were tasked with developing a
business case and analyzing possible scenarios
for the launch and development of the
McDonald’s GED program.
Led an informational exploratory workshop with
25+ Spanish-language restaurant managers
to uncover needs for the development of a
Performance Review training module.
Sylver Consulting, Innovation Research
and Strategy Firm | Chicago, IL | 2010
Assisted with the analysis and synthesis of
large amounts of user research to uncover
distinct patterns and needs for a major
food manufacturer through a granular
behavioral analysis process. Helped to develop
frameworks to communicate findings and
identify opportunity areas for future product
development.
rosa+wesley, inc. | Wheaton, IL | 1986 to
present
Content developer for major educational
publishers—Pearson, McGraw-Hill, and Harcourt.
Highlights include:
• evelopment of a social studies curriculum for
D
grades K-6 for Scott Foresman/Pearson for the
Texas market. This program went on to sell over
$230 million in the first two years.
• evelopment of a reading/language arts
D
program for California with a working budget
of over $50 million. This program has garnered
over 50% of the market since launch.
Developed Marketing campaigns for the general
and Latino markets for a variety of clients
including the American Academy of Pediatrics,
American Medical Association, American Family
Insurance, Cook County Hospital, Community
Health Centers of Chicago, Banco Popular, Park
Federal Bank, and the US Post Office.
GR A D UATE PRO J EC TS 2009–2011
Rethinking Health Initiative: Bienestar Pilsen
Part of an ongoing project at the Institute of
Design to understand how people relate to
and perceive their ‘well-being’. The 6-month
project focused on diabetes education and
communication of medical information within
the Latino population in the Pilsen neighborhood
of Chicago. As the project manager (for a team of
6 student researchers), I recruited and secured
12 Latino families, developed the research
protocol and the participatory research methods
with special attention to cultural nuances.
Designed, wrote and edited the participatory
artifacts as part of the research kit, and organized
2 workshops with over 50 participants. Created
and presented final report at the ID Diabetes
Innovation Fair.
Memorial Sloan Kettering Cancer Center
Design Planning project to create a “hotel”
experience for patients in the Bone Marrow
Transplant unit with a sharp focus on
rehabilitation and compliance. Recruited
participants for interviews, analyzed and
synthesized primary and secondary research to
develop and explore concepts that MSKCC could
use as a point of departure to move the project
forward.
project reCOVER | City of Chicago
Department of Community Development
Research project to develop a new typology
for “affordable housing” in Chicago as a way
of rebuilding neighborhoods in the current
state of economic disaster. Used strategic
design methods in concert with foundational
architectural design methodologies to develop
constructive alignments with initiatives
supported by the City of Chicago. Recruited
interview participants ranging from the
Alderman to neighborhood residents. Designed
final deliverable triptych poster to present initial
findings to the DCD Commisioner.
First Impressions
Independent research project to understand
what it means to create a ‘first impression’ on
new and current attendees at the 14th most
influential Christian church in the US (Community
Christian Church, Naperville, IL). Project consisted
of observational video studies, interviews with
staff and attendees, and a co-ideation workshop,
to analyze where opportunities exist to create
deeper and more emotional experiences. Created
a roadmap of 5 initiatives that could be phased
in over the course of the next two years.

85. 219-718-4281
royer@id.iit.edu
Christopher Royer
MY OBJECTIVE FOR THIS SUMMER IS TO …
:: Engage in concept development for interaction design in a professional setting
MY EDUCATIONAL EXPERIENCE INCLUDES …
IIT Institute of Design
Master of Design candidate
Chicago, Illinois
Anticipated graduation
in December 2011
Showing a major online retailer the changing definition of shopping
:: Analyzed a two-week, 25-participant shopping study to explain how user behaviors
should reframe the client’s approach to designing interactions on its website
Growing audience for a community sailing program
:: Developed recommendations, based on participant interviews, research analysis and
a client-involved concept-generation workshop, for the City of Chicago’s Judd Goldman
Sailing Program to increase retention of disabled adults who use its services
Managing a creative team through a public-private partnership
:: Coordinated the student team’s development of an interactive installation
with multiple stakeholder clients from city government to a national hotelier
Making a profession’s values tangible for conference attendees
:: Created the Design Research Conference notebook and way-finding signage
to express visually the attributes of a user-centered design process
University of Missouri
Bachelor of Journalism
Columbia, Missouri
Graduated May 2002
Learning to tell stories visually and verbally
:: Established communication skills as a designer, graphics researcher and beat reporter
:: Designed concepts for alternate presentation of the Sunday newspaper
:: Honored in the 2002 Student Society for News Design competition
MY PROFESSIONAL EXPERIENCE INCLUDES …
Chicago Tribune
Page designer
Chicago, Illinois
March 2007-present
Helping build a media company for the 21st century
:: Prototyped premium print offering for a niche of Tribune subscribers
:: Analyzed editing and presentation against newspaper’s brand
:: Coordinated presentation of news reports to meet daily deadlines
IIT Institute of Design
Course instructor
Spring 2011
Training students in design software
:: Co-authored curriculum and taught Adobe InDesign ‘boot camp’
for incoming Master’s degree students
IIT Institute of Design
Event photographer
May October 2010
Documenting the life and energy of conferences
:: Captured the activity of the 2010 Design Research and Design+Emotion conferences
:: Published DRC images on the Core77.com blog.
The Times of Northwest Indiana
Designer and copy editor
Munster, Indiana
May 2005 - March 2007
Lawrence Journal-World
Designer and copy editor
Lawrence, Kansas
Sept. 2002 - April 2005
The Poynter Institute
St. Petersburg, Florida
Summer 2002
Oceana’s Herald-Journal
The White Lake Beacon
Intern, Summer 2001
Developing alternate storytelling forms
:: Designed news reports for eight editions tailored to distinct audiences
:: Summarized wire service reports for time-pressed readers
:: Created online candidate preview for local primary elections
Improving the reader’s experience of the newspaper
:: Coordinated redesign and reorganization of news and entertainment sections
:: Directed presentation of newspaper’s front page and special sections
:: Awarded 1st place from the Kansas Press Association for 2004
Learning from the best practitioners in the field
:: Selected to study at journalism think tank’s 6-week program in visual storytelling
:: Conceived a visual interface for a news website
Reflecting the life of local communities to residents
:: Produced weekly entertainment magazine for surrounding beach-house communities
:: Reported, photographed and copy edited for joint-operated weekly newspapers

86. Diba M. Salimi
Seeking an internship opportunity with a multidisciplinary design
team in fields of design strategy or research.
www.DibaSalimi.com
diba.salimi@gmail.com • (312) 402 2245
1330 N. Dearborn St. Apt 604,
Chicago, IL 60610
Experience
Education
Ziba Design, Inc.
Branded Environment Design Intern: Portland, OR, Fall 2010
• Participated in developing concepts for a major brand’s retail space
• Designed and executed the production of company’s annual gala
celebration space
• Painted a mural for the “Featured Exhibit: Ziba Design” at OPUS VII gallery,
in Eugene, OR, and assisted with the exhibit’s design
• Researched and developed new methods to help the company present
consumer insights and trends both internally and to clients, as well as other
secondary researches on few smaller projects.
IIT Institute of Design • Chicago, IL
Master of Design Candidate,
Expected fall 2011
Mushroom, The Journal of Wild Mushrooming
Freelance Graphic Designer: Chicago, IL, 2010-Current
• Graphic Design and branding for the a periodical print publication
• Designed advertisements for the journal’s sponsors, including artists and
small business owners
• Currently working on developing a new website design for their online
presence
Andreas Salon Spa
Freelance Designer: Chicago, IL, Summer 2010
• Developed the retail space layout and concept for a new salon facility
Illinois Institute of Technology • Chicago, IL
Bachelor of Architecture, 2009
VanderCook College of Music • Chicago, IL
Music Minor, 2009
Skills
Digital Modeling and Graphics
AutoCad 2008 • 3ds Max 8 • Rhinoceros •
Adobe Creative Suite CS5 • Microsoft Office •
SketchUp 7 • Mac PC Proficient
Prototyping tools and methods
Rapid prototyping • Laser Cutting • Working
knowledge of CNC • Experienced with
manufacturing drawings and configurations
Awards
Gallery Installations
Installation consultant: Various locations, 1/2008 - 1/2010
• Acted as the Installation team leader for exhibits designed by Cecil
Balmond and ARUP’s Advanced Geometry Unit (AGU), held in Chicago’s
Graham foundation exhibit, Pittsburgh’s Carnegie Museum of Art and
Japan’s Tokyo Opera City Art Gallery
• Contributed to the design and manufacturing of substructure pieces for the
Chicago Exhibit
Dean’s List certificate
IIT College of Architecture, 2008
Ragdale Artist Foundation
Design-Build Architect: Ragdale Artist Foundation, Lake Forest, IL, 1/2007
• Developed and executed design concepts from drawings to demolition and
construction
• Responsible for construction documents and drawings
Interests
• Presented the design concept to the city of Lake Forest
Schiff Scholarship Nominee
Morgenstern Scholars Program, IIT, 2008-09
IDEA Bronze Award
International Design Excellence Awards, 2010
Co-Creation, Entrepreneurship and
new business models, Vocal music and
performance, Fluent in English and Persian,
Familiarity with Arabic
Projects
Assistive device for blind swimmers • IIT, Chicago, IL, 2008
Worked with an inter-professional team composed of people with diverse backgrounds and expertise. Developed the design of a
passive device for swimming pools which helps blind athletes. Led user research and prototyping phases.
Basecamp Inc • IIT Institute of Design, Chicago, IL, 2009
Exploited different contextual research methods to developed a knowledge-sharing network concept which utilizes various
means to help people of the BOP who want to grow businesses and integrate with the regular economy.

87. OWEN SCHOPPE
owen.schoppe@gmail.com
207.266.3088
owenschoppe.com
OBJECTIVE
Seeking a position in a collaborative
environment designing interactions
that foster valuable new experiences
for clients and users.
EXPERIENCE
INSTITUTE OF DESIGN, IIT Intern - Chicago, IL - 2010
Planned and built a functional archiving and analysis tool for user
research. The tool accelerates analysis and allows access to archived
data. Sketched and wireframed interfaces, diagrammed interactions,
and tested usability with design researchers.
ORGANICARCHITECT Intern - San Francisco, CA - 2008
Assisted Eric Corey Freed write articles and books through extensive
secondary research on sustainable building materials and by creating
images and diagrams of daylighting strategies.
DOBLIN MONITOR GROUP Intern - Chicago, IL - 2007
Transcribed and edited user research video for a green business project.
Generated insights and concepts with the client and project team.
PROJECTS
PRESERVING SENIORS’ INDEPENDENCE Institute of Design - 2010
Designed and prototyped a bed-side assistive device to prevent falls
among seniors. Used secondary research, modular script scenarios
(mss), and function structures to frame the problem. Prototyped
interactions using models, paper prototypes, and Processing.
SUSTAINED BY DESIGN Institute of Design - 2010
Created design methods to integrate sustainability into early concept
generation. Planned and facilitated workshops with students and
professionals to test these tools.
VERTIGOES 3rd Ward, Brooklyn, NY - 2007
Designed and built a ridable interactive mechanical sculpture. Solo show
opened to 300 people, the gallery’s largest opening.
EDUCATION
INSTITUTE OF DESIGN, IIT Chicago, IL -
MDes, Candidate - 2011
Coursework in interaction design and design planning
BARD COLLEGE Annandale-On-Hudson, NY - BA, Studio Art - 2006
Coursework in sculpture and mathematics
SKILLS
METHODS:
experience models, task analysis, mss, usability testing, diagrams
SOFTWARE:
Adobe CS5 Suite, Omnigraffle, SketchUp, Final Cut Studio, MS Office
PROTOTYPING:
Arduino, Processing, html, css, php, AppleScript, and physical prototypes
ADDITIONAL
Active member of the maker community; involved with CHDK, Arduino,
the internet of things, and sustainable design.

88. James
William
Schuyler III
schuyler@id.iit.edu
skilerstudios.com
774.644.0756
Chicago, Il
summary
Designer, artist, and skilled craftsman with strong communication, problem solving and
technical skills. Bridges passion for material, form and detail to inform holistic design
solutions. Utilizes deep insights from an empathy and passion for people to guide the
design process. Committed to environmental, social and political issues and their impact
on design, materials, technology and consumers.
experience
education
IIT Institute of Design - Chicago, Il
Design Summer Camp Student Facilitator
Summer 2010
Institute of Design + Stuart School of
Business, IIT - Chicago, IL
Master of Design + Master of Business
Administration
Expected Graduation Spring 2012
Facilitated instruction in a week-long engaging
and intensive deep-dive into the latest methods
of design and design thinking. Participants
included experienced designers, managers,
innovation leaders and problem-solvers from a
variety of industries.
ID Fellowship Recipient
Selected Projects
Rebuilding Together / Preservation Resource
Center - New Orleans, La
Americorps Summer Associate
Summer 2009
The Tattoo Experience
August 2010-January 2010
A user research and observation project
exploring the tattoo experience from decision
phase through life after tattooing. Analysis
and synthesis focused on proper planning as a
means to mitigate later regret.
Led team that was tasked with designing a
processing facility to reuse and re-purpose
salvaged building materials from hurricane
damaged buildings. Designed new, marketable
furniture to be constructed from available
salvaged building materials.
Setntinel
August 2010-October 2010
A product design project to design early
hearing detection equipment for the developing
world culminating in a platform for recording
and distribution of test results.
Illinois State University - Normal, IL
Instructional Assistant Professor
2005-2008
M-Soko
August 2010-October 2010
A design planning project that leverages
existing mobile technology and infrastructure
to create an education and marketplace
platform for rural farmers in Kenya.
Instructed undergraduate students in
woodworking/furniture design (I, II),
3D foundations, drawing fundamentals.
Employed strong oral and written
communication skills to deliver lectures and
instruction to students and colleagues.
Led rigorous critiques of assignments from
design through production.
Developed assignments to ensure in-depth
understanding and application of fundamentals
of good design.
University of Massachusetts Dartmouth North Dartmouth, MA
Master of Fine Art 2005
Woodworking / Furniture Design
University of Notre Dame - Notre Dame, IN
Bachelor of Business Administration 2002
Marketing / Product Development
Bachelor of Fine Arts 2002
Sculpture / Studio Art

89. Rebecca Serr
OBJECTIVE
EXPERIENCE
(650) 996-5477 • serr@id.iit.edu
To obtain a summer internship as part of an interdisciplinary team where I can apply my writing
and research experience to help develop compelling products and services.
Lucile Packard Foundation for Children’s Health, Palo Alto, CA
Development Writer, Stewardship Associate, Sept 2005 - July 2010
• Member of a 35-person development team that raised an average of $45M per year for the Children’s
Hospital and Department of Pediatrics at Stanford.
• Interviewed high-level donors to understand their side of the fundraising experience; used insights to
create materials rolling out a $250M campaign initiative.
• Researched, wrote, and designed proposals soliciting gifts of $100k+. Collaborated with fundraisers to
understand the interests of potential donors and connect them with the right doctors, researchers, and
program leaders.
• Interviewed hospital staff and patients and shared their stories through the Foundation’s magazine,
website, and newsletters to build a case for support.
Haas Center for Public Service, Stanford University, Stanford, CA
Development Writer, June 2005 - Sept 2005
• Interviewed students participating in the Stanford-in-Government summer fellowship program and
developed stories highlighting their diverse backgrounds and achievements for the Haas Center website.
• Wrote letters to donors describing their fellows’ activities and conveying the value of their support.
NOVA, WGBH Television, Boston, MA
Intern, June 2004 - August 2004
• Explored the area of social psychology for a possible future episode. Gathered and analyzed research,
looked for interesting angles, and wrote brief for producers.
Cognition, Language, and Learning Lab, Stanford University, Stanford, CA
Research Assistant, Sept 2002 - June 2004
• Recruited subjects and administered protocols for two psycholinguistics studies aimed at understanding
innate vs. learned contributions to language development.
• Developed experimental stimuli to measure children’s language learning.
EDUCATION
Institute of Design, Illinois Institute of Technology, Chicago, IL
Master of Design candidate, Aug 2010 - May 2013
• Foundation-year coursework includes introduction to design methods, communication design, product
design, digital media, photography, and 3D modeling
• Awarded Moholy-Nagy Endowed Fellowship
Stanford University, Stanford, CA
BA in Human Biology, Sept 2001 - June 2005
• Interdisciplinary major incorporating biology, psychology, and anthropology
• Coursework included self-designed qualitative and quantitative studies on topics including memory,
reading and writing habits in young adults, and a youth leadership program
Skills
Software: Proficient in InDesign, Illustrator, and Photoshop. Familiar with After Effects, Rhino, and Graphite.
Prototyping: Sketching, storyboarding, foam core
Research: Secondary and primary research, writing and editing, photography
Activities
Genetic counseling intern, Northwestern University, July 2009
Residential and academic advisor for freshmen and sophomores, Sept 2004 - June 2005
Peer writing tutor, Stanford Writing Center, Sept 2003 - June 2005
interests
Bioethics, literacy education, creative writing, and getting competitive playing word games

90. Rebecka
Sexton
rebecka@rebeckasexton.com
SUMMARY
A passionate user-centered design professional with broad experience across fields in
planning and strategy, user research, project management, product design/development,
prototyping,and marketing communications combined with traditional design skills,
workshop facilitation and college-level teaching. Has a strong interest in service design,
healthcare, and social innovation. Strong ability to empathize with users, apply reframe
methods, build customer relationships, and guide cross-functional teams.
WORK HISTORY
RESEARCH AND PLANNING
thinking methods, prototyping, and user research to develop new products. Designed and facilitated
framework workshop for narrowing opportunities from 300 down to 5.
IDEX CORPORATION | Wheeling, IL
Associate Product Manager
2004 to 2009
Usability studies
development
Observation techniques
Portfolio planning
Ethnographic interviews
Strategy Branding
Design lead for development of new products in insect division and innovation program. Used design
Voice-of-Customer interviews
Road map
Summer 2010
Project management
Cultural probes
Competitive analysis
SC JOHNSON | Racine, WI
Design Research Intern
Insight analysis
Life Cycle mapping
Experience mapping
5S Lean
Managed marketing communications, instructional, technical and sales information. Co-managed
Manufacturing
rebranding efforts and message management that resulted in winning new customers and targeting
ISO 9000 14001
new markets. Designed and developed concept wireframes and interface for global software redesign. Led concept generation and user research synthesis resulting in redesign of Lowes software
DESIGN AND SOFTWARE
that led to $6Million sale. Led voice-of-customer interviews for six sigma project to guide strategic
User personas
AutoCAD
roadmapping and competitive research for product portfolio. Implemented design improvements
scenarios
Adobe Suite
from usability testing research and partnerships with WalMart, Benjamen Moore, and Home Depot.
Bodystorming
MS Office
Senior Technical Writer
Context mapping
MSProject
Prototyping
SolidWorks
Concept illustration
SmartDraw
Oversaw holistic program for development of technical documents, video how-tos, packaging
resulting in 3% decrease in calls to Customer Service Center. Created first user friendly graphically
Visio
oriented service manuals and complimentary software interface that became a standard within the
organization and was requested by Lowes.
HERPERS GMBH, | Gladbach, Germany
Project Coordinator
2003 to 2004
AWARDS
Society of Technical Communications Merit Award for
Distinguished Technical Communications, 2005.
Co-managed project team for installation and development of Johnson Johnson (Jansson Belgium) Illinois Individual Arts Council Awards 2001, 1997.
pharmaceutical mills with over 200+ machined parts for implementation and replacement program
Rome Prize Finalist, American Academy in Rome, New
throughout Europe. Created marketing communications pieces, technical documentation and product York, New York, 1995.
photography.
SCHOOL OF THE ART INSTITUTE OF CHICAGO
Adjunct Assistant Professor/Studio Coordinator
1995 to 2003
Managed jewelry design/metalworking facility, daily operations, courses, staff, budget and curriculum.
Taught, facilitated, and developed college-level classes, workshops, and programming on sculpture,
jewelry, design, and metalworking. Supervised 5-7 staff and faculty members. Program grew by
KNAGGEN INC., Sonora, KY and Växjo, Sweden
1988 to 1993
Product Development Manager
Developed and designed product portfolio and strategic marketing plan for kitchen cabinet and
EDUCATION
Master of Design Methods, 5/2011, IIT Institute of Design,
Chicago, Illinois
Human Computer Interaction coursework, DePaul
University, 2005.
M.F.A., 1995, University of Texas at Austin, Emphasis in
Sculpture, Minor in Art History.
B.F.A., 1988, University of North Carolina at Greensboro,
Concentration in Design, Minor in Art History
furniture components for White Westinghouse Cabinet Group and $4Million California retail company
account. Supervised five-person production team for first U.S. water-based painted cabinet door
program and packaging. Developed line of sustainable laminated wood products with Kentucky
state government for IKEA North America and Baumarkt German retail centers.
1207 S. Old Wilke Rd. #206
Arlington Heights, IL.60005
Cell: 773.368.3482

91. Joseph P. Shields
shields@id.iit.edu :: 248.835.6509
OBJECTIVE
WORK EXPERIENCE
Seeking a full-time design
strategy position solving
complex problems while
utilizing and further developing
skills in business, design
research, user-centered design
and storytelling.
McDonald’s Corporation // Oak Brook, IL
Intern, Concept Design, June - Aug. 2010
Worked with the internal Concept Design team on innovation projects for
customer and crew experience. Devised project plan, composed protocols,
conducted field interviews, led analysis, synthesis and concept generation
sessions, and presented design recommendations to senior team members.
Tag Ltd. // Chicago, IL
Design Intern, July 2009
Worked with design team generating fall/holiday product line for housewares
design.
Ideation International // Farmington Hills, MI
Communications Intern, April - Sept. 2006
Communications liaison, project associate and honorary problem solver
working with scientists and engineers in a technology consulting firm.
Ethnography and strategic problem solving.
Software
Creative Arts Studio // Royal Oak, MI
Adobe CS3
Rhino
Hypershot
Google SketchUp
Graphite Vellum
Microsoft Office
Garage Band
Responsible for daily operations and staff management including customer
experience, process design, store environment, inventory management, and
event coordination.
Volunteer
Kalamazoo College
Moustache Society
Cofounder and charity
fund raising participant
Operations Manager April 2004 - May 2008
EDUCATION
IIT Institute of Design, Chicago, IL
Master of Design/MBA, Expected 2011
Design curriculum:
Foundation design skills including: iterative design process, drawing,
modeling, CAD skills, and telling the product’s story; visual information
structure and graphic design; design planning and user-centered design
research methods.
Kalamazoo College, Kalamazoo, MI
Interests
Writing, recording and
performing music
Guitar building and design
3-on-3 Basketball
Bachelor of Arts, September 1999 - June 2003
Major: English w/ emphasis in creative writing
Minor: Physics
Summit School of Guitar Building Repair
Vancouver Island, British Columbia, Canada, July 2008
Built an acoustic guitar.

92. Mark E. Shinn
Senior Graphic Designer
4061 Harvey Ave
Western Springs, IL 60558
312 914 5357
mfshinn@gmail.com
Objective
To use my design skills to help teams uncover original insights. Working as part of a project team, I can synthesize large amounts of information, distilling it down to key findings. When presenting these
insights I will argue a point of view persuasively and memorably by
leveraging a variety of media: audio-visual, video, visual
illustrations/photographs, verbally, and in writing. I want to use visual
storytelling and the rapid prototyping of new services and customer
experiences to facilitate concept development.
Professional Experience
Over 25 years with Gensler in three different offices
Management of in-house design studio
Design through documentation of large-scale wayfinding projects
Project management, proposal development and contracts, document
review, technical coordination, construction administration and project
accounting
Team participation on municipal transportation projects
Firm-wide design resource for airport wayfinding
Conceptual sketching for corporate and retail environments
Graphic design of print collateral including announcements, posters,
marketing collateral, and leasing brochures
Education
Bachelors of Architecture, University of Houston
Master of Design Methods, Institute of Design, Illinois Institute of
Technology
Projects
Marketing collateral, project profiles, graphic communications for
corporate clients, brand applications within the workplace, showroom
design, exhibits, wayfinding in regional transportation programs and
international and regional airports
Skills
Hand skills including sketching, rapid visualization, and prototyping.
Computer skills including Illustrator, Powerpoint, Adobe Acrobat,
MS Word and Excel.

93. John Shin
johnjshin@gmail.com | 610 457 6788
objective
Seeking a summer internship translating process-driven design theory into
successful human-centered solutions with an emphasis on interaction and planning.
experience
NSF International | Certification Project Manager
Acted as the primary contact for a portfolio of 30+ clients in the plastic piping
industry. Guided each with multiple projects through the certification process that
NSF offers while managing internal departments. Was principal manager of the U.S.
military base relocation certification program in South Korea and trained multiple
Korean certification partners that yielded the NSF South Korean office.
2006-2007
2007
2007-2010
education
2010 - present
2007
NSF International | Assistant Test Engineer
Assessed the flushability of nonwoven fabrics such as baby wipes and toilet paper.
Led a trans-departmental effort to develop technical specifications for over 300
products for a Fortune 500 food retailer.
The PLM Alliance | Research Intern
Researched opportunities for artificial intelligence in the engineering design
process for autonomous system design.
IIT Institute of Design | Design Planning, MDes Candidate 2013
Concentration on planning and interaction design merging formal design skills
with advanced design theory for human-centered solutions. Coursework selected
to understand the process from concept to execution: photography, user research,
product design, communication design and branding, and digital media.
University of Michigan | BSE Mechanical Engineering
Completed 4 years of study in thermodynamics and mechanical systems with an
emphasis on computer-aided design and manufacturing applications.
about
I’m a tech junkie and a driving enthusiast. Minimalist by nature. Organized by
training. I’m comfortable wrestling with details, but enjoy tackling large-scale
problems with an analytical eye. The engineer in me breaks down whatever I touch
and the designer in me looks for the opportunities for improvement.
language skills
Korean | Moderate Fluency
I was born in Korea and raised in the U.S. If dropped off in the middle of Korea I
could find a place to live and (great) food to eat.
Spanish | Corner Store Fluency
I can chat comfortably with native Spanish speakers.
technical skills
Adobe Creative Suite | High Proficiency
I have a high understanding of Photoshop, Illustrator, and InDesign with
supplemental knowledge of Flash and Elements.
3D Modeling Rendering | Moderate Proficiency
My background has given me opportunities to understand and challenge the
capabilities of contemporary 3D modeling and rendering software including Rhino
3D, NX, ProE, and KeyShot.

94. Alok Singh
http://uxdpro.com/alok.htm I alokzee@gmail.com I 773-440-4499
Experience Architect who utilizes design thinking methods to target problems, opportunities
and needs to create solutions. Skilled at conducting rapid research, designing research plan
and generating and iterating concepts to bring products, services and experiences to market.
Professional Experience
Good Methods, Chicago IL, Oct ’08 – March ’10
Principal UX Designer
• Led and mentored good methods requirement visualization
and definition team.
• Worked closely with clients to develop high fidelity simulations
using iRise studio for new product development.
• Clients included iRise, University of California San Diego,
Knowledge Partners International, Rapid7.
Education Skills
IIT Institute of Design, Chicago, IL
Master of Design Methods Candidate, Expected
Graduation Spring 2011
Relevant coursework: service design, business model
design, product planning, valuing an innovation pipeline,
empathy design workshop,
Re-imaging health: research methods, behavioral
economics, cognitive human factors,
Strategic design research: base of the pyramid, design
Bank of America, Chicago IL, Dec ’06 – Oct ‘08
analysis, design synthesis , observing users, opportunity
Usability Engineer/Business Analyst (Front End)
• Worked closely with business partners to identify business
needs, prototype requirements and present to business and
technology partners.
• Designed and developed “Anti-Money Laundering - Know Your
Customer” application user interface, participated in usability
testing, created/updated bank wide UX style guide.
• Achieved deadlines to ensure that the firm reduces exposure
to regulatory criticism and penalties.
Huron Consulting Group LLC, Chicago IL, Sept ’06 - Nov ‘06
UX/UI Designer
• Designed the user interface using Adobe/XHTML/CSS for The
Effort Certification Reporting application with the end-certifier
in mind. This ensured enhanced user experience through
the “effort life-cycle”, promoted the completion and return
of effort reports, and managed the research organization’s
compliance.
identification, developing options, applied quantitative
Orbitz LLC, Chicago, IL, June ’05 – Aug ‘06
Product Design Analyst
• Worked with product managers in defining the strategy for
Orbitz hotel business models.
• Created comprehensive process models, project plan and data
analysis diagrams towards creating a new process for adding
more than 60,000 new hotel sites into Orbitz.com.
Wells Fargo Home Mortgage, Des Moines, IA, Sept ’04 - May ‘05
User Interface Designer
• Converted business requirements into design specifications
working with product management, systems analysts, subject
matter experts, and developers.
• Created information architecture, task flows, storyboards,
wireframes, low and high-fidelity prototypes, and detailed
design specifications.
* US citizen, authorized to work anywhere in USA
methods, advanced design planning, usability methods
MMY Institute of Management, Fairfield, IA
MA, Digital Media, Interaction Design 2000-2002
Human Factors International, Fairfield, Iowa
Certificate in “The Science and Art of Effective Web
and Application Design.” Nov. 2000
Planning Skills
Competitive analysis, planning roadmaps,
portfolio planning, new product and service
definitions, facilitations in design process
Research Skills
Observation techniques, ethnographic interviews,
questionnaire design, discussions guide, research
plans, insight analysis, experience maps, usability use
cases, rapid secondary research
Design Skills
Service design blueprints, stakeholder maps, business
model design, user personas and scenarios, concept
illustrations, interactive prototypes
Technical Skills
iRise Studio, Axure RP, Morae, MS Office Suit, Quality
Center, Clear Quest, Test Director,
Adobe CS, Wireframes, Action Script,
HTML, DHTML, CSS, Java Script
Interests
Experience modeling, service design and business
model design

95. STEPHANIE SMITH
1112 N. MARSHFIELD #2, CHICAGO, IL 60622
S A S MIT H1@GMAIL .COM / / 773. 401. 1642
WHAT I’VE DONE // start-up business planning, analysis, marketing,
project management, branding, user experience design, communication
design, information architecture, contract negotiation
WHAT I SEEK // an internship in the fields of design planning and/or
design strategy
EDUCATION //
May 2013
IIT Institute of Design
master of design candidate
IIT Stuart School of Business
master of business candidate
COURSEWORK // communication design, digital media, photography,
May 2005 Loyola University New Orleans
financial and management accounting, marketing management, branding,
BS, music industry studies
product design
magna cum laude, honors program
EXPERIENCE //
AFFILIATIONS //
2007-2010 Meeting Trader Inc.
director of operations
meetings and events industry technology startup
2010
OutsideID, Institute of Design Social
Activities Board
2009
edited business plan and cash flow, with
co-wrote and
sensitivity analysis for successful seed-stage funding ($650K)
directed 6-person computer programming team in Chicago
and India writing 60,000+ lines of computer code
Co-Chair, Student Affairs Committee
Meeting Professionals International
(MPI), Chicago Area Chapter
designed user interface for web-based application
created marketing presentations, materials, logo and
stationary
2006-2008 The Austin Group
market analyst
meetings and events industry procurement consulting firm
negotiated multi-million dollar hotel contracts for corporate
meeting and event planners
maintained, updated and analyzed benchmark pricing and
group standards of negotiated corporate meetings
provided litigation support including database creation and
instantaneous settlement calculation
2005-2006 Putumayo World Music
world music record label
caribbean sales and
marketing coordinator
established three new distributors in Caribbean market,
increasing profits generated from that market by 200%
AWARDS //
2010
Dean’s Scholarship, IIT Stuart School
of Business
2008, 2009 Tomorrow’s Leader (Nomination),
Meeting Professionals International
(MPI), Chicago Area Chapter
2005
Ignatian Scholar, Loyola University
New Orleans
SKILLS //
software
languages
adobe creative suite (cs5)
MAS 200
conversational spanish,
conversational french
INTERESTS //
music
composer, pianist, vocalist in
classical, jazz and rock music
fiction
participant in writer’s loft workshop
(2009) for creative fiction writing
created segmented marketing plan for record retail business
culture
in Trinidad
coordinated co-branded sales promotion with Club Med
Resorts
formative childhood years spent living
in Seoul, South Korea and extensive
world travel for business and pleasure

96. Jung Joo Sohn
1 E 8th St. #802 Chicago, IL 60605 USA
E-mail : sohn@id.iit.edu
Website : www.jungjoosohn.com
Mobile phone : 312 - 972 - 3293
Objective
Seeking a full time position working on a multi-disciplinary
team focusing on user-centered design as a industrial
designer
Experience
ZeusGRID / Chicago, IL USA / Jan. 2011 - Current
Awards
Samsung design membership
- Product designer in development team for “Home appliance intergration system”
- Collected data from secondary, market and user research
- Created new concept ideas, solutions, user scenarios and physical user interface (PUI)
using sketches, prototypes and 2D 3D renderings
The Best of the Best (SIG) / Dec.19. 2007
The Best of the Best (Project) / Dec. 06. 2006
Skylife Co. / Seoul, Korea / Mar. 2009 - Aug. 2009
- Designed “Setup Box” for development team
- Designed secondary, market and user research. Synthesized results for use in
setup box
- Developed concept ideas, solutions and user interface using sketches,
prototypes, 2D 3D renderings and full-scale mock-ups for low-cost, high end and
hybrid models
Samsung Electronics Co. / Seoul, Korea / Oct. 2005 - Dec. 2007
- Intern, Industrial Design
Future experience group / Jan. - Aug. 2007
- Team leader for UI Design for Mobile (scheduler) project
- Managed team members to re-invent the digital scheduler through cloud computing
- Designed primary, secondary, market and user research using variety of design
methods
- Created new concept ideations, solutions, graphic user interface (GUI) and structure
system using sketches, prototypes, 2D renderings and interactive media
DM (Digital Media) group / Apr. - Jun. 2007
- Team leader for F Project (Create a new business through flexible LCD) with
cross functional team
- Developed short and long term solutions for new product
- Collected data from primary, secondary, market and user research
- Created new concept ideas, solutions, user interface and user scenarios through
various methods
Techwin / Apr. - Dec. / 2006
- Designed for digital camera U-vu Project as a product designer
- Conducted Next Digital Camera project
- Discovered a new target user, collected data from primary, secondary, market and
user research
- Created new concept ideas, solutions, PUI GUI using sketches, user scenarios,
prototypes, 2D 3D renderings and full-scale mock-up
CNB (Create New Business) group / Apr. - Jul. 2006
- Team leader for WIBRO (Wireless Broadband) project
- Designed Future mobile products using WIBRO technology
- Gathered and synthesized information from primary, secondary, market and user
research
- Created new concept ideas, solutions, UI using sketches, prototypes, 2D 3D
renderings and user scenarios
Mobile group / Jan. 2006 - Apr. 2006
- Team leader for Killer Button (Mobile phone for Third world) project
- Research on Third World market and users
- Created various ideas, solutions, PUI GUI using sketches and 2D renderings
Shinhwa Electronics Co. / Seoul, Korea / Sept. 2006
- Design team leader for Emergency Light project
- Resolved differences between engineering and design team
- Researched environmental implications for Emergency Light
- Designed solutions using sketches, user scenarios and 2D 3D renderings based on
engineering specifications
Koizumi international lighting competition
Honorable Mention / Jul. 31.2006
International Taiwan bicycle design competition
Merit Prize Mar. 08. 2006
Universal design competition (KOREA)
Merit Prize / Nov. 22. 2005
Skills
Research analysis and synthesis
Design Strategy / Planning
Design conception development
Product Design
Idea visualization, Concept development, Freehand Sketching, Prototyping,
Digital modeling and rendering
2D : Adobe CS5 suite (Illustrator, Photoshop, Indesign), Microsoft Office
3D : Rhinoceros, SketchUp, Hypershot,
Autodesk (3ds max, Sketchbook, Alias Imagestudio, Autocad)
Activities
7th International Conference on Design Emotion
(www.id.iit.edu/de2010) / Chicago, IL USA / October 2010
Volunteer, IIT Institute of Design, Product designer
Design Research Conference 2010
(www.designresearchconference.org) / Chiacgo, IL USA / May 2010
Volunteer, IIT Institute of Design, Communication designer
The 2008 Public Design EXPO / Seoul, Korea / Oct. 2008
Design Workshop with Young Designers from Nordic Countries
Samsung design membership
Student council / 2007 / Members of the 15th Graduating Class - Curture Part
B+ SIG / 2007 (SIG : Special Interest Group)
‘OTHERS’ Project group / 2007–2008
City watching workshop director / Nov. 2006
U-eye SIG / 2006
DOMUS Academy (Milano, Italy) International workshop, Korea
November 2006 (SADI: Samsung Art and Design Institute Membership)
IDEO (San Francisco USA) International workshop, Korea
2007 (SADI : Samsung Art and Design Institute Membership)
Design Undesigned project group / Apr. – Nov. 2007
Exhibition
End of Year Show 2010 IIT Institute of Design End of Year Show
(http://www.id.iit.edu/index.php?id=1093 ), 2010
Design Undesigned exhibition_Project Group
(www.designundesigned.com) / Pill Design, 2007
Education
Institute of design, Illinois Institute of Technology / Chicago
- Master of Design Candidate 2011
Emphasis on strategic design planning, user-centered design through user research,
prototyping and planing strategy
Myongji University / Yongin-si, Korea / Mar. 2000 - Feb. 2008
- Bachelor of Design in Industrial Design
Myongji University industrial design 15th graduation exhibition
Leaf - Mobile for kids, 2007
Samsung design membership
GDP exhibition / WIND Project - GUI for Mobile (GDP : Global Design Project), 2007
Annual exhibition, 2006
Shanghai design Korea exhibition / U-vu (2008, 2010 ver.), 2006
GDP exhibition / U-vu (2010 ver.), 2006
SIG exhibition / Unique Eyes ( SIG : Special Interest Groups ), 2006

97. Brian Strawn
773.354.3546 | strawn@id.iit.edu | strawnsierralta.com
Objective
I seek a summer internship with an interdisciplinary, research driven design studio. I aim
to develop compelling user experiences around environmental and interaction design.
Experience
Awards and Honors
Design Director, Architect Co-Founder | Strawn.Sierralta | 2003-Current | Chicago, IL
Ski-On Home featured in “Hosues We Love”
Dwell magazine | April 2011
Strawn.Sierralta is a boutique architecture and design studio that explores issues spanning the fields of
architecture, landscape design, art, ecology and future cities.
Projects include: Ski-On Home, World Trade Center Memorial, Ford Calumet Environmental Center, History
Channel’s City of the Future and Paris 2012 Olympic Landmark.
Featured in: The New York Times, Newsweek, Architectural Record, The Chicago Tribune, The Wall Street Journal,
Chicago Sun Times, Architect Magazine and others.
Exhibited at: The Museum of Science and Industry, The Chicago Architecture Foundation, The Chicago Cultural
Center and The Graham Foundation in Chicago, IL, The Art Museum of Western Virginia in Charlottesville, VA,
Pavillion de L’Arsenal in Paris, France, High Desert Test Sites 4 in Joshua Tree, CA, garden LAb at The Art Center
College of Design, Pasadena, CA, and at The World Financial Center in New York, NY.
Architectural Designer | Gensler | 2010 | Chicago, IL
Gensler is a global architecture, design, planning and consulting firm.
Worked in design and planning teams on urban proposals for St. Louis, Indianapolis and Chicago.
Lake Effect published in Gestalten’s book “Utopia Forever:
Visions of Architecture and Urbanism” | April 2011
Ski-On Home selected by Tahoe Quarterly magazine for
Mountain Home Award | February 2011
Chicago Architectural Club and American Institute of Architects’
Emerging Visions Award | 2007
History Channel City of the Future
IBM Engineering Innovation Award | 2006
McCormick Tribune Foundation Sculpture
Competition Finalist | 2005
Ford Calumet Environmental Center
Competition Finalist | 2004
Project Manager | Vinci Hamp Architects | 2003-2007 | Chicago, IL
Green Tent Design Competition
First Prize Award | 2004
Vinci Hamp Architects is a practice that specializes in museum installations, interior architecture, space planning
and historic preservation.
Paris Olympic Landmark Competition
Notable Entry Award | 2004
Worked as a project manager, coordinating interdisciplinary teams from concept sketches through construction.
Named by Chicago Tribune’s architectural critic, Blair Kamin
“Ones to Watch” | 2003
Projects include: “Josef Hoffman: Interiors, 1902 -1913” exhibit at the Neue Galerie in New York, NY. Interior
restoration of Frank Lloyd Wright’s Beachy Residence in Oak Park, IL. A modern summerhouse, adjacent to Solon
Spencer Beman’s historic dairy buildings, at Crab Tree Farm in Lake Bluff, IL. Interior renovation of Howard Van
Doren Shaw’s historic penthouse residence in Chicago, IL.
Education
Illinois Institute of Technology | Institute of Design | Chicago, IL
Master of Design Candidate | May 2012
Projects include: Smart Meter Energy Monitor, Emapthy, Placemaking, Sustainable Product Design, Reverse
Vending Machine, Urban Informatics and Interaction Design
University of Illinois at Chicago | School of Architecture | Chicago, IL
World Trade Center Memorial
Competition Finalist | 2003
Skills
Design
Conceptual development, ideation, prototyping, space and
city planning, architecture, project management
Software
Adobe Photoshop, InDesign, Illustrator, Autocad, 3D
Sketchup, Keyshot, Microsoft Office Suite, PC Mac
Proficient
Master of Architecture | 2003
Activities and Associations
Study Abroad
T.U. Delft, Netherlands | Summer 2001
Rome, Italy | Fall 2002
Chicago Architectural Club Board Member | 2009 - current
Awards
Susan McNealy Scholarship | 2003
Top Portfolio Award | Spring 2003
Invited Architecture Critic at UIC, IIT, Columbia College,
LUZ (Venezuela) and URU (Venezuela) | 2006 - current
Southern Illinois University at Carbondale | Carbondale, IL
UIC SoA Alumni Association Board Member | 2006 - 2010
Green Rescheme Design Competition Invited Judge | 2010
Bachelor of Arts in Zoology | 1997
Internships and Volunteer Work
Research Study, Vole Reproductive Territories; Carbondale, IL | 1996
Henson Robinson Zoo; Springfield, IL | 1997
Work Abroad, Bald Hind Pub; London, England | 1997-1998
Work samples and references available upon request.

98. Jessica Striebich
jessicas@id.iit.edu | trex.id.iit.edu/~jessicas | 213.210.3730 | Chicago, IL
Objective
Design and envision meaningful experiences with products, services and communication
through a deep understanding of users. Engage in a collaborative environment with a diverse
and adventurous team.
Education
Featured Projects
IIT Institute of Design
Rethinking interaction for the visually impaired |
Master of Design, May 2011
We have immersed ourselves in understanding the world of the blind in order to explore how
we might design interactions that are not dependent on visual capacity. As we converge on a
more focused solution space, we plan to involve the core users through participatory design
and rapidly iterate our concepts.
Coursework focus: research, service, systems,
communication, planning
University of Southern California (USC)
B.A. Communication, May 2004
Minor: Communication Arts and Graphics
London study abroad participant, Spring 2003
Skills
Design
xxUser research
xxAnalysis and synthesis
xxWorkshop facilitation
xxProject management
xxConcept and ideation sketching
xxPreparing design deliverables
xxDigital photography + video
xxFoam core prototyping
Software
xxAdobe Creative Suite
xxSketchUp / basic 3D modeling
xxMicrosoft Office Suite
xxFileMaker
Improving Physician Handoffs |
IIT Institute of Design, 2011
Memorial Sloan-Kettering Cancer Center, IIT Institute of Design, 2010
Building off of my research from the summer, I joined with two other students to move this
project through the next phase. In supporting physician handoffs, we addressed needs of the
user and the existing system and visualized a future scenario. The concepts we proposed are
currently under development at MSKCC.
peer, a platform by AARP (non-sponsored) |
IIT Institute of Design, Planning Workshop, 2010
After creating a framework for platform thinking, we researched the process of retirement. We
developed a solution that included learning, teaching and doing. Along with a few others, I
presented our work and facilitated a workshop to engage the Home Life Consortium on how to
think and plan for platform-level strategies.
Future Living |
IIT Institute of Design, Systems Workshop, 2009
Instructor: Charles L. Owen | INDEX Bronze award
Using the rigorous method of structured planning, our class envisioned the home of the future.
The process was a top-down and then bottom-up approach. Our solutions considered the
future with a global perspective and addressed environmental, community, physiological and
emotional factors.
Experience
Design Research Intern |
Memorial Sloan-Kettering Cancer Center, 2010, NYC
Intro to Product and Transportation Design
Chosen by the MSKCC Strategic Planning Innovation group to lead a research effort for
understanding physician handoffs, I brought an approachable, user-centered lens to an
issue that is clinical in nature. With the help of an undergraduate intern who I managed, we
collaborated with the Patient Safety team, physicians and hospital administration to gain a
holistic understanding of how this information exchange occurs.
Cuyamaca College
Awards Coordinator |
Other Coursework
Art Center College of Design
Graphic Design, Web Design
Activities + Associations
SocialID + WelcomeID Co-Chair
IIT Institute of Design, 2009 + 2010
Social event and orientation planning
Design Research Conference
IIT Institute of Design, Committee member, 2010
Ensured consistency across Experience
Design and Communication Design teams
Gamma Theta Gamma
LA Alumnae chapter of Alpha Chi Omega, 2006-08
Executive Board: Website/Email Coordinator
Promax/BDA MI6, 2006-2007, Los Angeles, CA
Promax/BDA MI6 is a global trade association for promotion, marketing and design professionals in the
broadcast and videogame industries, hosting several annual conferences and awards competitions.
To ensure the success of awards-related programming, I coordinated both the human and
systemic components of the process. Acting as a primary connection between the organization
and industry professionals, I nurtured relationships and helped to grow membership trust. I
supported the department's success by generating fresh ideas for improving existing systems
and processes.
Freelance Graphic Designer |
various clients, 2005-2011
Branding, layout and type design for print and web communications
Interests
Technology + gadgets, human rights, accessibility
Crocheting, crafting + DIY, live music, world travel

99. Chao Su
1 E 8th St, #802
Chicago, IL 60605
312-560-8225
Seeking a full-time position working on a multidisciplinary team to create user-centered
products and services. Highly interested in the areas of user experience and interaction
design.
http://chaosudesign.com
chaosu@id.iit.edu
Skills
Experience
Strategic Problem-solving
Problem framing
Positioning
Qualitative analysis
Insight generation
Steelcase Inc. | Grand Rapids, MI | Summer, 2010
Research
Field study
Ethnographic interview
Surveying
Design
Hand sketching
Rapid prototyping
Wireframing
Scenario planning
Usability testing
Software
Html/ CSS
Adobe Creative Suites
Premiere
Microsoft Office
Rhinocero and V-ray
Language
English
Mandarin
Design research Intern on social interaction
•
•
•
•
Led defining project goals and framing project plans
Conducted independent internal interviews and surveys, analyzed research data
Developed a prototype to understand internal social behavior of organization
Created design principles and concept wireframes
Ole Jenssen Bamboo Sofa | Shanghai, China | Summer, 2009
Manufacturing coordinator
•
•
•
Researched bamboo furniture market and manufacturing resources in China
Supervised production and logistics from China to Denmark
The work was exhibited on the 8th Shanghai Biennale
Neri Hu Design and Research Office | Shanghai, China | 08-12/ 2008
Product Designer
•
Designed customized tableware, chairs and lighting for hotels and restaurants
Projects
Design Consultancies Knowledge Sharing
How do people in design consultancies share knowledge?
•
•
Creating recommendations for optimizing sharing experience
Designing interactive tools for supporting knowledge sharing
Wish State Interactive Experience
How to create a street interactive expeience in Chicago Loop?
•
Created and launched an augmented reality mobile application for Chicago Loop
Alliance
The final project was exhibited at site in Chicago Loop for 7 weeks
Education
•
IIT Institute of Design
How Amazon can invent a frequent shopper program to busy woman customers?
Chicago, IL
Master of Design candidate,
expected spring 2011
Coursework in user-centered design
research, design strategy, user experience
and interaction design
Tongji University
Shanghai, China
Bachelor of Engineering
Industrial Design, 2008
Coursework in product design
Amazon.com
•
Developed user experience strategy around multi channel shopping styles
Tradeshow User Interaction Experience
How digital device can change the trade show experience?
•
Created a mobile application supporting self-organization of trade show information
and team collaboration
Judd Goldman Adaptive Sailing Program
• Proposed and developed business strategy and roadmaps for disabled children and
their families
Aisin Electric Wheelchair (Japan)
• Developed product concepts for year 2015
• Final concept was awarded Aisin Design Award (Japan)

100. JIHYUN SUN
3600 N Lake Shore Drive #1401, Chicago, IL 60613
312.404.2453 | jihyuns@id.iit.edu
Ph.D. Candidate | Institute of Design, Illinois Institute of Technology, Chicago, IL
OBJECTIVE
* Seek a summer internship position/full time position in interaction design focused on user research for products, systems or services.
QUALIFICATION
* Experienced interaction design researcher with understanding design thinking, HCI, cognitive science, and visual communication design.
* Strong background in research and developing user-centered system design, usability, and user interface of products and services from
conception to completion of consumer electronic devices and interaction design.
WORK and RESEARCH EXPERIENCES
Research Assistant, Human-Centered Robotics System
and business planning for Toyota Motor Engineering
Manufacturing North America, Inc. , Institute of Design, IIT
(Jan 2008 - Jul 2009)
• Planning and conducting user research, concepts development and
system design
Research Assistant, Human-Centered System Integration for
Future Car Interior Design for Toyota Gosei Japan, Institute
of Design, IIT (Sep 2008-Mar 2009)
• Planning and developing system concepts
Design Research Assistant, Rethinking Health, Institute of
Design, IIT (Jul - Dec 2007)
• US healthcare design research initiative - redefining problems
• Conducting 25 interviews with healthcare policy experts and
developing concepts based on insights obtained
Design Researcher for Magellan GPS, Institute of Design,
IIT (May-Jul 2007)
• Ethnographic User Research - development of research protocol for
the global participants (US, Europe, and Asia) and conducting user
research
User Interface Designer and Usability Research Engineer,
User Interface Group, Digital Media RD Center, Samsung
Electronics, South Korea (Feb 2002- Mar 2005)
• Product planning, user and usage research, development and
evaluation (usability test) of consumer electronic products such as
digital home appliances, portable devices, etc.
• Standardized and guided corporate UI elements
Graduate Student Researcher, Cognitive Engineering
Psychology Laboratory, Yonsei University, Korea (Mar 2000Dec 2001)
• Conducting experimental psychology research for the topic, ‘The
Sensibility Effect of Color Combination and Layout in the Design of
Web Site’
EDUCATION
• Ph.D. Candidate, Institute of Design, Illinois Institute of
Technology, Chicago, IL, U.S. (May 2012, expected)
• M.S. in Cognitive Science Program, Yonsei University, Seoul,
Korea (Feb 2002)
• B.F.A. in Visual Communication Design, Hong-ik University,
Seoul, South Korea (Feb 2000)
PUBLICATIONS
• Sun, J.H., Gregory, J. (2007) “Designing for Cognitive Artifacts
and Activities in Clinical Care.” Proceedings of the International
Associations of Societies Design Research 2007 (in print).
• Sun, J. H., Cho, K. J., Han, K. H. (2004) “The Sensibility Effect of
Color Combination and Layout in the Design of Web Sites.” Journal of
Korean Society of Design Science, 17(2).
• Sun, J. H., Cho, K. J., Han, K. H. (2004) “A Study on Sensibility of
Web Page.” Korean Journal of the Science of Emotion Sensibility, 6(4).
• Sun, J. H., Ha, H. S., Gu, T. H., (2003) “Study of the Layout
of Universal Remote-control Buttons as a Factor of Usability.”
Proceedings of the Korean HCI Conference.
• Sun, J. H., Han, K. H. (2002) “The Sensibility Effect of Color
Combination and Layout in the Design of Web Site.” Proceedings of
the Korean HCI Conference.
TEACHING EXPERIENCES
• Teaching Assistant, Workshop: Robotics Systems and Business Models, Institute of Design, IIT (Spring 2008)
• Part-time Instructor, Web Site Design, Hanyang University, Seoul,
Korea (Spring 2005)
• Teaching Assistant, Graduate Program in Cognitive Science, Yonsei
University, Seoul, Korea (Spring 2001)
TECHNICAL SKILLS
• Adobe Creative Suite 5 (Photoshop, Illustrator, Dreamweaver, Flash)
Microsoft Office/ SPSS / JAVA
ACTIVITIES
• IxDA, ICOGRADA, ACM, IASDR

101. Matthew B. Swift
email: swiftmb@gmail.com
cell: 314.853.7638
Objective
Experience
To model and interpret user behaviors,
experiences, and attitudes to inform strategy
and development.
Adler Planetarium
Education
Saint Louis University
St. Louis, MO 09/01-05/05
John Cook School of Business
Business Management
Chicago, IL
11/10-Present
Visitor Researcher
Conducting behavioral research to inform navigation strategy and
exhibit design. Exploring the different ways that visitors experience the
space, make decisions before and during their visit, and interact with the
exhibits.
GRANDFamilies
Chicago, IL
06/09-08/09
Design Planning Research Associate
Project work
Developed concepts for communication touch point redesigns in an
effort to create a cogent brand identity and to improve the efficacy of
fund-raising. Executed qualitative user research to inform concepts.
• Worked with founder and board members to determine project
direction
• Conducted interviews with grandparents, employees, and board
members
• Observed support group sessions
Richard J Daley Global Cities Forum
Accenture
Illinois Institute
of Technology
Chicago, IL 09/07-05/10
MDes, Institute of Design
MBA, Stuart School of Business
Every year mayors from around the world
gather in Chicago to share best practices and
discuss new ideas. This research project is
focused on exploring remote collaboration in
an effort to extend the forum experience for
global mayors.
MacArthur Foundation:
Informal Learning
Interactive Media workshop focused on facilitating informal learning throughout the city by
engaging users with the physical environment.
The project focused on concept development
and prototyping methods.
Chicago, IL
06/05-09/07
Analyst
Large Municipal Agency
Designing and testing an enterprise level content management system.
Worked with internal team and client subject matter experts to create
online solution and worked with internal system users to ensure coverage and functionality of solution.
Responsibilities included:
• Design of system workflow/user interaction
• Creation of test plan, use case scenarios, test scripts
• Evaluative research and user acceptance testing
• System Test planning and execution
Global Pharmaceutical Company
Part of team developing and implementing approval and review
system for potential company contracts.
Responsibilities included:
• Process Mapping
• Document management system configuration
• Design of the contract workflow through the approval and review
process

102. LibbyTaggart
Experience
853 West Grace
Chicago, Illinois
773 750 8418
ertag@hotmail.com
o bje c t i ve
S.C. Johnson, Enabling Innovation Racine, Wisconsin
Intern, Jan 2011 – present
Creating visualizations of research findings for sharing with key stakeholders and
developing facilitation tools for upcoming workshops.
Sylver Consulting, Innovation Research and Strategy Firm Chicago, Illinois
Intern and Design Researcher, May 2010 – present
Seeking a full-time or contract
position with an organization
that values design research
and planning to create
innovative solutions.
Client: Major food distributor. Assisted with the analysis and synthesis of large amounts
of user research to uncover distinct patterns and needs. Helped to develop frameworks
to communicate findings and identify opportunity areas for future product development.
awa r ds
Planned and implemented a research project focused on uncovering the needs and
challenges of itinerant performing arts groups in the city of Chicago. Conducted
research, analysis and offered potential solutions to increase audience engagement.
B2B Magazine
2007 B2B’s Best
Best Integrated Campaign
c o u r sew o r k
Interactive Embedded Systems
Immersive Media
Interaction Design Methods
Design Planning
Portfolio Planning
Design Analysis and Synthesis
S k i lls
Chicago Department of Cultural Affairs Chicago, Illinois
Intern, Summer 2010
Mobium Creative Group Chicago, Illinois
Design/Production June 2006 – August 2010
Worked in collaborative environment to develop brands and create integrated marketing
campaigns. Contributed to strategic development and fulfillment of concepts. Clients
included: PitneyBowes, University of Illinois Foundation, Herff Jones, Moog, Time Warner.
Freelance Designer Chicago, Illinois
January 1998 – present
Clients include: CrateBarrel, Frankel/Arc Worldwide, Abelson-Taylor, 5p1t, justb Studio,
The Sara Lee Foundation, The Bruss Company (part of the Tyson Foods family)
Ethnography, design analysis
and synthesis, human factors
(cognitive, physical, social,
and cultural), prototyping, data
analysis and visualization
Sg2, LLC Skokie, Illinois
Design/Production Manager August 2004 – May 2006
InDesign, Photoshop,
Illustrator, Basic HTML/
XHTML, CSS, Flash, Action
Script (Basic), PowerPoint,
Keynote, video editing
Maginnis, Incorporated Chicago, Illinois
Graphic Designer and Illustrator August 1997 – May 2002
Highly skilled in both
painting and drawing
i n te r ests
Semi-professional
vocalist with various
groups in Chicago,
including Faces for Radio
Photography
Experimental cooking
Managed design and production of print publications and conference presentations. Was
responsible for recruiting and managing designers. Selected vendors and obtained estimates.
Developed concepts, design and copy for business-to-business and consumer projects.
Designed and illustrated brochures, catalogs, identities, environmental graphics, and
Web sites. Art directed photoshoots. Managed junior designers.
E du c at i o n
Institute of Design, Illinois Institute of Technology Chicago, Illinois
Masters of Design, expected graduation December 2010
The School of the Art Institute of Chicago Chicago, Illinois
Post-Baccalaureate Certificate in Visual Communications 1997
Connecticut College New London, Connecticut
BA, Design Studies 1996
St. Martin in the Fields School of Art London, England
Studied painting, drawing, photography and art history 1994

103. Max J. Talbot-Minkin
611 S. Wells St #2207, Chicago, IL 60607
(m) 917.399.5324 | max@maxtm.com
Seeking to apply my diverse background and skills
to an internship in the field of product design.
Education
IIT Institute of Design (Chicago, IL)
Master of Design, MBA
2009-2012 (expected)
Awards: Fellowship and scholarship
Pratt Institute (Brooklyn, NY)
Industrial Design (continuing ed.)
2007-2008
Work Experience
Chicago, IL
Dec. 2010 Ongoing
Munich, Germany
Jun. 2009 Jul. 2009
Columbia University (New York, NY)
Computer Science (B.A.)
2003-2007
Honors: Dean’s List
Skills
Organizations
Transportation Research Board
• Public Involvement Committee member,
2008-2009
Columbia Spectator
• Senior Staff Photographer, 2006-2007
Assisted with start-up operations, strategic planning, client
presentations, and translations; developed and assisted in the
production of a promotional video. innosabi is an innovative
new company that has worked with Siemens and other
partners to develop new products using crowdsourcing and
user research.
New York, NY
Feb. 2004 May. 2007
Columbia University Information Technology, Senior
Institute of Design
• The New Idiom (blog), Editor, 2011
• IIT Diversity Committee, Student Rep,
2010-present
innosabi, Start-Up Operations / Business Development
Howard/Stein-Hudson Associates, Inc.,
• Rhino 3D, SketchUp, Keyshot, Adobe
Creative Suite, sketching drawing,
prototyping model-making
• Basic German, French
Currently working with a team to define and understand user
needs, catalog current usage, and propose a redesign for
DePaul University’s School of New Learning (SNL).
New York, NY
Jun. 2007 Jul. 2009
Design
Language
Firstwater, Designer
Heidelberg, Germany
Jun. 2007 Aug. 2007
Transportation Planner II, Public Involvement Specialist
Studied regions and users to identify transportation needs;
developed informational graphics, logos, project brands, and
3D models; designed and programmed client and project web
sites; performed community outreach work; coordinated and
facilitated public meetings; developed state and regional
long-term transportation plans; produced GIS mapping data.
Residence Consultant/Head Lab Consultant
Senior end-user support for students, faculty, and staff;
maintained machines and assisted users in on-campus
computer labs.
Heidelberger Druckmaschinen GmbH, Business
Consulting Unit – Praktikant (Intern)
Designed, developed, and deployed online bug-tracker, FAQ,
and ticketing system; created online internal printing press
performance benchmark database.
Freelance Experience
Web Design, Development, and Management
Start-up and small business web site development and
project management.
Photography
Freelance work has been featured in over 15 publications,
including New York Magazine, Dime Magazine, and Gothamist.

104. Zahra Tashakorinia
474 N Lake Shore Dr. zahra@id.iit.edu
Chicago, IL s.tashakorinia@gmail.com
60611, USA +1 312 810 8053
Work Experience
Objective
Education
Passionate designer seeking an internship
in product design and research position to
apply user-centered design practices in a
multidisciplinary environment.
2010 Institute of Design, IIT
Candidate of M.Des
Expected graduation: Fall 2011
2006 – 2008 Faculty of Fine Art, University of Tehran
M.A. in Industrial Design
2002 – 2006 Faculty of Fine Art, University of Tehran
B.A. in Industrial Design
Research Papers
Tashakorinia, Arabkhradmand, A.H,
2009 Tashakorinia Z., Arabkhradmand A H
Chopankareh, V., Study on user’s emotions
and needs to design a new product for
carrying ski equipments, International
Conference on Engineering Design, ICED'09,
Stanford University, Stanford, CA, USA
2009 Khorsandian, S., Moghadam, N.,
Tashakorinia, Z Educational studies in
Z.,
relation between subjective concepts and
Abstract Forms, The 11th International
Conference on Engineering and Product
Design Education, EPDE09, University of
Brighton, Brighton, UK
2008 Tashakorinia, Z., khodadadeh, Y., Arab
Kheradmand, A.M., Ergonomics Investigation of
Jeweller’s Workstation, 44th Annual Conference
Of The Human Factors And Ergonomics Society
Of Australia, HFESA, Adelaide, Australia
2008 Emami, J. Tashakorinia, Z., Tashakori, M.,
Bionic Design in Industrial Design
Education at University of Tehran, The
10th International Conference on
Engineering and Product Design Education,
EPDE08, Universitat Politecnica de
catalunya, Barcelona, Spain
2008 Tashakorinia, Z., khodadadeh, Y., Arab
Kheradmand, A.M., Optimizing the
Workstation of Jewelers in Jewelry
Workshop, Nordic Ergonomics Society
conference, NES08 Reykjavík,
conference NES08, Reykjavík Iceland
2007 Barati, B., Tashakorinia, Z., Zafarmand,
S.D., Design for the Problems in the Campus
of University of Tehran, International
Association of Societies of Design Research,
IASDR07, Hong Kong, Polytechnic University,
Hong Kong
2010 Institute of Design, IIT
Summer camp teaching assistant
2007 – 2008 Design Core [4s] Architectural Urban
Planning Consultant
Collaborate with research team, participated in
group sketch and brainstorming for interior
furniture
2006 – 2008 Bijoux and Jewelry Design
Design by order, self employed
2004 – 2005 Iran Rail Way Company
Train re-design: market research, ideation
sketching, brainstorming, model-making
2003 – 2004 Molavi College
Taught history of art, visual art, etc.
Skills
Rhinoceros, S lidW k J
SolidWorks, Jewel CAD
l CAD,
Softwares Rhi
f
Adobe (InDesign, Photoshop, Illustrator),
Microsoft Office (MAC and PC)
Languages Persian (mother tongue)
English (fluent)
French (fair)
Diamond Certification from Ministry of Industries
Grading and Mines of Iran, 2006
Awards
2008 Patented and registered “SKI-MATE” (Ski
equipments carrier) as invention in Iran
2008 Awarded as one of the pioneer students in
industrial design
i d t i l d i research i th “D of
h in the “Day f
Research in Fine Art” at University of Tehran
2003/2005/2007 Participated and awarded in “Best Students
Project Exhibition” in University Of Tehran
Ranked 18 out of 124541 participants in art
2002 nation wide university entrance
examination and awarded as Outstanding
Talent.
Interests
Painting Hand sketching, Miniature (Traditional Persian
painting)
Music Playing guitar and tonbak (traditional Persian
instrument), listening music, visiting concerts
d festivals
and f ti l
Sport Skiing, skating, cycling
Photography Documentary, Artistic, Landscape, Travel
Travel I have visited more than 21 countries around
the world

105. jake teitelbaum | innovator | problem solver | industrial designer
jacob.tlb@gmail.com | ph +1 312 342 1025 | 2611 W Augusta 3R | Chicago IL 60622 | USA
I want to work collaborate passionate people to bring great ideas to life.
Places I have worked
StudioOneEleven {Berlin Packaging} | Senior Industrial Designer | 2008-now | Chicago IL
In this eight person team, we do everything from building brands to designing and engineering
custom packaging for global brands such as Downy, Turtlewax Simple Green. The success rate is
high (35% of all projects to market) and no detail is left untouched. We literally see the design though
to the store shelf.
Webb Scarlett DeVlam | Industrial Designer {contract} | 2008 | Chicago IL
At this international consultancy, I designed structural packaging and fast moving consumer goods
for major brands that you deal with every day of your life. Huge projects included a 5 year strategic
packaging plan for Microsoft, the Future of Oral Care with Crest Pampers “EasyUps” redesign.
Cardinal Brands | Industrial Designer | 2006-2007 | Lawrence KS
I was the only Industrial designer responsible for the development of new products in the very stale
Infusion Design | Industrial Designer | 2004-2006 | Kansas City KS
At this busy design consultancy we were known worldwide for designing transportation interiors. In
a very lean team, we designed the interiors to Learjets Embraers - from sketch to full scale models.
The hours were crazy and the pace was lightspeed.
Where I have studied
IIT Institute of Design | MDM | Expected date of Graduation Fall 2012
University of Kansas | BFA in Industrial Design (3.4GPA) | class of 2004
UNSW | Sydney, Australia | Fall 2002
Institute of European Design | Milan, Italy | Summer 2001
Notable Successes Various Ramblings
IDSA Student Merit Award 2004
Over 30 of my designs launched to market in 2009/10
Multiple patents with companies including PG and Schering Plough
Four years of competitive road cycling with 8 podiums one state championship win
Some of my technical skills
Years of experience in peacefully working with engineers to maintain design vision
Contact me to learn more.
jacob.tlb@gmail.com | ph +1 312 342 1025 | 2611 W Augusta 3R | Chicago IL 60622 | USA

106. traci thomas
design planning + strategy
thomas@id.iit.edu | 617.905.8334
A passionate, user-driven designer with a background in financial services
seeks to initiate breakthrough services, facilitate innovation, and create
meaningful user experiences.
professional experience
Steelcase inc. | Grand Rapids, May 10–Aug 10
Intern, Applied Research Consulting (ARC)
Delivered recommendations to enhance client engagements and department strategy.
Conducted in-depth interviews with the internal team and reviewed projects to analyze
existing processes. Uncovered opportunity areas by recognizing clients' degree of
change as a key factor for consultants to consider.
DMA Architects | Chicago, May 08–Aug 08
Contractor, Strategic Planning to President
Identified business problem and developed marketing plan to aid firm’s sales strategy.
Wrote new web content that effectively communicated the firm’s core competencies
and value to clients. Assisted in the creation of the firm’s first electronic newsletter.
P-Solve Asset SolutionS | Boston, Nov 08–Dec 08
Contractor, RFP Marketing
Brought in for a targeted problem to create a new RFP template. Reviewed the RFP
process and information architecture of firm’s RFP database. Developed new and
updated existing RFP language.
IXIS Global Associates | Boston and Paris, May 02–May 07
Manager, Institutional Marketing
Led the design effort of an online content management tool that successfully addressed
the workflow of a distributed team. Managed an international team of four. Initiated
pre-planning of large, targeted RFPs. Researched, created and maintained industry
competitive analysis.
education
Master of Design
Design Planning + Strategy
IIT Institute of Design, Chicago
May 2011
Bachelor of Arts
French, Cum Laude
Wellesley College, Wellesley
May 1998
skills
User research, Surveys,
Interviewing, Diagramming,
Communication design, Workshop
design, Prototyping, Analysis
tools
InDesign, Illustrator,
Photoshop, SketchUp, MAC
and PC proficiency
Fidelity Investments | Boston, Aug 98–May 02
Financial Writer
Developed and repurposed content for RFPs, factsheets and presentations that
communicated information about the firm, its investment practices and industry position.
academic projects
servicing the needs of work-at-home employees
Designed Face-to-Face a service platform that provides access to a third place venue
and supports work-at-home activities as well as a social network of at-home workers.
Re-evaluating the U.S. food stamp policy
Analyzed the food stamp policy and reframed its intent using a design and user
centered approach.
Assessing the cultural perspective of african american women
and breast cancer
Researched and analyzed the the cultural perspectives of cancer and care among African
American women. Designed a booklet and poster for Sloan Kettering Cancer Center
highlighting a cultural approach to health care services.
planning for future living
IDEA 2010 Bronze Award. Designed a housing system for 2050 that addresses primary
resource needs like water, food, energy, and issues of climate and population changes.

107. 750 N. Dearborn St. Apt 911 Chicago, IL 60654 | 917.496.7028 | htong@id.iit.edu
Helen Tong
I am a design research enthusiast looking for a unique opportunity to
work with a global team to help companies innovate, strategize and plan
future products and services.
Professional
Experience
Design Researcher
Steelcase, Inc.
Grand Rapids, MI
Shanghai, China
May - August 2010
•
•
•
Planned and executed a 6-week design research project to understand the design
of hospital environments in Shanghai, Fuzhou, Guangzhou, and Hong Kong, China
Conducted in-depth interviews with 20 clinicians in 18 public/private hospitals to
understand patient care process and workflow
Shadowed clinicians and documented observations on inpatient outpatient units
Design Intern
SC Johnson
Shanghai, China
May - August 2009
•
•
•
Researched and interviewed 12 local and multinational design firms in Shanghai to
evaluate their capabilities for future design thinking projects
Conducted a user research study with 12 participants to understand people’s
perceptions and experiences with mosquito prevention
Led design workshops for the RD and Marketing teams to share knowledge about
user-centered design methods
Senior Consultant
Computer Sciences Corporation
Denver, CO
New York, NY
July 2005 - August 2008
•
•
•
Collaborated with a team of 30+ consultants on a 2-year-long project implementing
Meditech’s healthcare software for a 12-facility hospital network in Denver, Colorado
Project manager for the implementation of an electronic medical record system for a
four-facility hospital network in Westchester County, New York
Collaborated with a team of Six-Sigma facilitators to improve the quality of care and
efficiency of the hospital workflow
Implementation Specialist
Meditech, Inc.
Framingham, MA
Nov 2004 - June 2005
•
•
Education
Implemented and trained physicians, nurses, pharmacists, and lab techs on an
electronic medical record system for hospitals across the U.S.
Facilitated troubleshooting of software issues and wrote end-user documentation,
application manuals and software flow diagrams
Institute of Design | Chicago, IL | 2008 - 2011
Master of Design, expected graduation, May 2011
Enhancing my expertise in human-centered design and increasing my
knowledge of design innovation by working on multidisciplinary project teams
Software Skills
Adobe Creative Suite
3D Sketchup
Tufts University | Medford, MA | 1999 - 2003
B.S. Human Factors Engineering, Cum Laude
Coursework focused on psychology and human factors engineering principles,
including ergonomics, cognitive and behavioral psychology, and cultural studies
Academic
Programs
iMovie Video
Keynote Presentation
Graphite Vellum
PC Mac Proficient
Languages
The Shape of Two Cities | Columbia University | 2003 - 2004
Fluent in Cantonese.
Working knowledge of
Mandarin and Spanish
Post-graduate studies comparing and contrasting the urban design, architecture
and historic preservation of two densely populated cities, New York and Paris
Tufts/HKU Exchange Program | Hong Kong University | Fall 2001
Immersed in a unique cultural experience in Hong Kong, China, while studying
Mandarin, Psychology and Studio Art courses
Interests
Snowboarding
Bikram Yoga
Spatial Design
Cultural Adventures
Foreign Films

108. John Vollmer
http://jvollmer.org/portfolio • jvollmer@gmail.com
(650) 440–0778 • 1906 W. Crystal #3, Chicago, IL 60622
Seeking a position on multidisciplinary team using
interaction design, design research and design strategy
to help clients identify new opportunities and capture
them through engaging customer experiences.
Experience
Education
Frog Design • Interaction Design Intern, San Francisco, CA, 5/2010–8/2010
IIT Institute of Design, Chicago, IL
Master of Design Candidate, Expected 2011
• Helped define and visually communicate a strategy for entering the
mobile services space for a client in the entertainment industry.
• Designed a series of interface and service concepts as part of a strategic
visioning program for a financial services client.
• Researched user behaviors and motivations related to energy efficiency,
created wireframes for a home energy management device interface.
Coursework in human-centered interaction
design, design strategy, and design research
Willamette University, Salem, OR
Bachelor of Arts, Philosophy, 2003
Adaptive Path • Summer Associate, San Francisco, CA, 6/2009–8/2009
• Prepared a strategy focus map and comparative assessment to help the client
identify the best opportunities to achieve both business and customer goals.
• Helped conduct in-the-field and remote interviews to understand user
behaviors, triggers and motivations related to finances.
• Participated in strategy and research workshops with the client.
Flex Your Power • Web Designer Developer, San Francisco, CA, 10/2004–7/2008
• Led the design and development of web-based tools and microsites to support
the State of California’s energy efficiency marketing and outreach campaign.
• Designed and implemented an interface to help Californians discover energy
efficiency rebates and services available in their area.
GiftTree • Web Developer, Vancouver, WA, 10/2003–8/2004
• Initiated an effort to redesign GiftTree’s flagship retail site to better meet
customer needs while also achieving GiftTree’s search engine marketing goals.
• Defined the information architecture for the new site; developed wireframes
and sitemaps; lead front end production.
Projects
Reducing Patient Risk at Shift Change • Memorial Sloan Kettering, IIT Institute of Design
Memorial Sloan Kettering Cancer Center’s (MSKCC) Patient Safety group engaged
our team to understand the way their physicians prepare and transfer patient
information at shift change, in an effort to reduce the risk of patient harm. We
are continuing to work with MSKCC during the Spring 2011 semester on the
implementation of our service and interface design recommendations.
Photobook Research and Opportunities • Kodak, IIT Institute of Design
As part of a sponsored project with Kodak our team interviewed mothers of
young children to understand how they engage with and value photography
and digital/physical photo artifacts. Our research resulted in a set of experience
models and opportunity spaces for new photobook related offerings.
Skills
Concept exploration (hand sketching, rapid
prototyping), ethnographic and secondary
research (contextual interviews, video
analysis), preparing deliverables (wireframes,
design comps, presentation materials.)
Expertise working with layout programs
(InDesign, Illustrator), graphics/wireframing
programs (Photoshop, Fireworks,
Omnigraffle, Axure), web technologies
(HTML/CSS, Javascript, PHP, MySQL, Flash),
and 3D modeling (Google Sketchup, Modo.)
Interests
I enjoy playing and listening to jazz, soccer,
photography, indoor rock climbing, visiting
museums and flying sport kites at the beach.

109. Patricia Wang
201.562.7383
wang.pa@gmail.com
Objective
Seeking a summer internship in design research and strategy
Education
IIT Institute of Design, Chicago, IL
Masters of Design MBA, expected 2013
coursework in product, communication,
and design research fundamentals
Columbia University, New York, NY
B. S. in Chemical Engineering and
coursework in social psychology and
cognitive psychology
Work Experience
Procter Gamble Baby Care Product Research Jun 2004 - Nov 2009
Global Pampers Diapers: $7 Billion Brand
• Led the development and execution of the consumer learning plan to qualify the
next major technological innovation for Global Diapers ($70 Million+ project)
• Developed the consumer insights that defined the technical and communication
direction for the global product design
• Recommended product design changes that met all business constraints (cost,
processing capability, and product performance) and transformed a losing design
into a 2:1 consumer preferred product globally.
Skills
• Led the integration of both technical and aesthetic changes to address the
product performance, perception and usability outages
Quanvert, SPSS, BBN
• Developed, designed, and analyzed all global qualitative and quantitative product
consumer testing (US, UK, Germany)
Statistical Programs
Languages
Conversational Mandarin, Basic Spanish
• Product received President’s Choice Award and nominated for the Sigma
Collaboration Award
• Granted two US Design Patents
Interests
Rock Climbing
Urban Gardening
Social Entrepreneurialism
Pampers Baby Wipes: $500 Million Brand
• Developed the consumer scent segmentation model that influenced visual
package communication, pricing strategy and provided future perfume direction
• Guided last major platform change on the Flagship brand ($24 Million project)
to meet consumer, regulatory and technical requirements. Project received
President’s Choice Award
• Led the consumer learning plan and technical product design of the next major
platform change
• Managed one direct report
Venture Pax: User Interface Designer Mar 2010 - Aug 2010
• Developed the user interface for the Venture Pax iPhone App
• Developed initial code for the Venture Pax iPhone App
Previous internships
Colgate-Palmolive, Underarm Process Development Jan 2001 - Aug 2001
• Led “proof of concept” testing of two cost saving projects, based on waste
reduction and higher efficiency chemical reactions
L’orealUSA, Suncare Formulation May 2002 - Aug 2002
• Developed sunscreen training documents on how sunscreen works
• Supported 2 formulators in batch making processes
Procter Gamble, Baby Wipes Product Research May 2003 - Aug 2003
• Developed and executed the consumer learning plan to flow an upstream
technology to two different product lines
• Led the aesthetic product design and consumer communication strategy
• Optimized the product design around key skin health and cleansing benefits

110. k.s.wasserman@gmail.com
660 N Dearborn #310. Chicago,IL 60654.
773-226-7465
Hi. My name is Katie Wasserman. I’m looking for a
full-time position where business meets design:
whether you call it advertising, branding, marketing, strategy,
user experience, innovation, product, technology, or service.
Education
Experience
Institute of Design
Illinois Institute of Technology
Stuart School of Business
MDes / MBA Dual Degree
expected graduation 2011
MBA Dean’s Scholarship
Design Strategist
Firstwater. Chicago, IL. 2010
Business Strategy
Product Development
Design Research
ID Culture of Prototyping. Chicago, IL. 2009
Massachusetts Institute of
Technology
BS Ocean Engineering 2004
Sea Grant Dean Horn Award 2004
SEA Merit Scholarship 2004
ROV Merit Scholarship 2003
ASNE Merit Scholarship 2003
SNAME Merit Scholarship 2003
Microsoft-MIT iCampus Grant 2002
Naval Architect
Alion Science and Tech. Washington, DC. 2005-08
Skills
ExxonMobil. Houston, TX. 2004
Data Visualization
Engineering Analysis
Oral Presentation
Visual Communication
Adobe InDesign/Illustrator
3D Modeling/Rendering
Prototyping/Sketching
Web Design html/css
Interviews, Analysis, Systhesis
Communication Design
Project Managment
Engineering Design and Analysis
3D Modeling/Rendering
Project Manager
Microsoft iCampus Research. Cambridge, MA. 2003
Digital Prototyping of a virtual aquarium
Communication Design
Interaction Design

111. Alisa Weinstein
433 W. Wellington #GS, Chicago, IL 60657
415.216.6319 alisaweinstein@gmail.com
Objective
Education
Experience
Institute of Design, IIT
Master of Design, Design Research, 2013
Blue Practice
Boutique PR and marketing firm focused on clean tech and green businesses
Account Manager, 2008-2010, San Francisco, CA
Foundation-year coursework emphasizes
skill building in communication and product
design, multimedia and sketching, and
introduction to design methods
University of California, Berkeley
Master of Arts in Journalism, 2003
Coursework in feature writing, radio
production and foreign reporting
Bloomberg Journalism Scholarship, 2002
A summer internship working as part of a team practicing human-centered
design to create meaningful products and services.
Collaborated with clients to help promote innovations and services that address
climate change. Fostered relationships between clients and reporters resulting in
consistent and positive media coverage in top-tier publications. Projects include:
Silver Spring Networks – Interviewed stakeholders and conducted research
to develop a framework for communicating the benefits of the smart grid and
addressing concerns about security, privacy and public health.
PACT – Created communications strategy for the launch of a sustainably
manufactured underwear brand designed in partnership with Yves Behar.
University of Michigan, Ann Arbor
Bachelor of Arts in English,1995
McDonough Braungart Design Chemistry – Developed communications and
social media strategy for the Cradle to Cradle® certification program to reassert
its leadership position in the eco-certification market. Created guidelines to help
certification clients talk about and gain recognition for their achievements.
Coursework in Essay Writing, Poetry and
Psychology
James B. Angell Scholar, 1994
Flashpoint
Boutique public relations firm focused on consumer technology products
Senior Account Executive, 2006-2008, San Francisco, CA
Managed account activities and brought a journalist’s point of view to the creation
of communications and media relations programs.
Trulia.com – Interviewed home buyers and realtors to create user profiles for an
online real estate search engine. Used the interviews to develop success stories
that were shared with media and client’s business development and sales teams.
Various Entertainment, Business and Technology Publications
Staff reporter, 1997-2006, New York, Denver, San Francisco
Full-time reporter for Us magazine, Chickclick.com, Denver Post, PBS.org, Red
Herring and Procter Gamble’s Tremor.com. Worked with editorial teams to
uncover opportunities for coverage. Developed and pitched story ideas, cultivated
sources and packaged stories for publication.
Freelance Projects
Reporting
Published in Washington Post/Newsweek
Interactive’s Sprig.com, Saveur, TV Guide,
Us magazine and Salon.com
Innovation Journalism Fellowship Program,
Stanford University
Helped coordinate the participation of
journalists from Pakistan. Acted as editor
and point-of-contact for visiting fellows.
Skills
Excellent written and verbal communication skills; In Design, Illustrator, Photoshop,
Microsoft Office, Lexis Nexis; ethnographic research, interviewing, secondary
research and photography.
Interests
Member, AIGA, Chicago Chapter
Choy Le Fut Kung Fu, Green Belt
Crushing in the pop culture round at pub trivia
Indoor gardening

112. Helen S. Wills
helenswills@gmail.com / 707.227.8968
Profile
Five years experience in non-profit
philanthropic and direct service organizations
with emphasis on planning and process
Objective
Work Experience
Seeking a summer internship to develop my
strategic thinking skills in the areas of research,
service design and communication design
The James Irvine Foundation, San Francisco, CA
Arts Program Associate, 2007-2010
Redesigned underperforming grant program with a cross-departmental team,
integrating consumer research with the grantmaking framework and resulting in
a streamlined process and improved grantee/staff communication
Managed grants administration process for California’s largest arts funder,
including over 250 active arts grantees and annual giving of $20 million
Identified major challenges in the field, pursued research opportunities, and
refined program strategies in collaboration with a five-person program team
Presented statewide public workshops, led interdepartmental panel review
process, and provided panel notes and feedback to declined applicants for the
Art program’s competitive grants fund
Monitored individual portfolio of 35 grantee organizations, including site visits,
counsel on mid-course issues, and grant report reviews
Education
IIT Institute of Design
Master of Design Candidate
Expected Graduation May 2013
Coursework in communication design,
product design, and digital media with a
focus on human-centered research
Headlands Center for the Arts, Sausalito, CA
Manager of Donor Relations, 2007
Development Associate, 2005-2007
Supported implementation, planning and evaluation of individual giving
programs for $1 million-budget artist residency program, including special
initiatives for membership expansion
Co-Chair of WelcomeID, a committee to
plan orientation activities for new students
Managed planning and production of fundraisers, open houses and special
events with up to 400 attendees; coordinated volunteer program including
recruitment, training and recognition
University of Richmond
The Hess Collection Winery, Napa, CA
Bachelors of Arts in International Studies and
French, Minor in Studio Art, 2004
Magna Cum Laude, Phi Beta Kappa Honors,
J.R. Francis Scholarship for French Language
One year study abroad at the University of
Paris III: La Sorbonne Nouvelle, 2002-2003
Skills
InDesign, Illustrator, Photoshop; Microsoft
Office; Filemaker Pro; foamcore prototyping
Hospitality, 2004-2005
Prepared and led informational tours of renowned contemporary art collection,
assisted upkeep of galleries and artwork
Hosted private lunches, dinners, on and off-site pourings with food and wine
industry representatives
Volunteer Experience
The San Francisco Arts Commission Gallery, San Francisco, CA
Advisory Board Member, 2009-2010
Fluent French
Strategized and produced public engagement opportunities for the exhibitions
program of the city and county’s arts agency
Interests
Lighthouse for the Blind and Visually Impaired, San Francisco, CA
Breakdancing, beekeeping, local sustainable
food systems, figure drawing
Met bi-weekly with blind client to assist with errands and household tasks
Personal Service Provider, 2005-2010

113. Sally Wong
http://id.iit.edu/~swong
swong@id.iit.edu 347-249-5455
OBJECTIVE
E D U C AT I O N
Seeking a full-time position to develop innovative solutions through design
research and strategy in a collaborative multi-disciplinary team environment.
Institute of Design
Illinois Institute of Technology
P RO F E S S I O N A L E X P E R I E N C E
Illinois Institute of Technology
Design Research Consultant : Chicago, IL : Jan 2011 to present
• Selected to a small dedicated research team at IIT Institute of Design. Main
contributions are focused on exploring and prototyping tools and techniques for
decision making in business settings.
Steelcase Inc., WorkSpace Futures
Design Research Intern : Grand Rapids, MI : June 2010 to Aug. 2010
Master of Design candidate, 2011
Coursework in strategic design research,
design planning, ethnography, user research,
systems design, interaction design,
communication design
University of Michigan
Bachelor of Arts in English, 2005
Dean’s List, 2001 2004
Fashion Institute of Technology
• Developed a research and analysis plan to understand user interactions with
behavioral prototypes.
• Conducted user research and analyzed findings to clarify design objectives for
development of new work space concepts.
2007-2008
Coursework in typography, branding,
advertising design, drawing
Blissful Home Cleaning Products
DISTINCTION
Freelance Designer : Chicago, IL : June 2009 to Aug. 2009
Jay Doblin Fellowship
Gates Millennium Scholarship
Rogel Scholarship
• Strategized with principle founders to develop rebranding initiative for the
startup’s growing online presence.
• Provided web site with clear information architecture and user-friendly interface.
• Co-directed video for company’s capital fundraising campaign.
Hamilton-Madison House, Adult Day Services
Program Coordinator : New York, NY : Jan. 2007 to July 2008
• Developed new marketing strategies to attract local residents and redesigned
collateral materials for distribution.
• Directed and scripted engaging documentary short shown to city officials to
encourage greater spending on elderly services.
Four Seasons Lodge, Rainlake Productions
Post-Production Assistant : New York, NY : Sep. to Dec. 2006
2008-2010
2001-2005
2001-2005
AC T I V I T I E S
Co-chair of InsideID
2009-2010
Initiatives included: organizing design-related
lectures and talks, managing a school-wide
paper recycling program, implementing a
student resource library and translating
student needs into actionable steps.
• Assisted executive director and producer with feature trailer development and
design of publicity materials for web site and distribution. Released in 2009, the
film is currently available in DVD format.
SKILLS
A C A D E M I C P RO J E C T S
Languages: English, Conversational Cantonese,
Basic Mandarin
Adobe Creative Suite, Google Sketchup, Final
Cut Pro, Arduino (in development)
Design Planning for Large MRO Supplier (confidential client)
Design Research, Design Strategy, Interaction Design : Jan. 2011 to present
• Developing design recommendations for MRO supplier interested in improving
support to existing customers and reaching potential new customers. Process
includes conducting primary and secondary research, prototyping, persona
development, and concept development.
Interactive Displays at Tradeshows
Interaction Design, Design Research : Jan. to May 2010
• Conducted user interviews and distilled insights to develop a concept of an openplatform productivity app that enhanced the trade show experience for users.
INTERESTS
In my spare time, I enjoy playing rounds of
Scrabble, knitting and crocheting basic wintry
garments, and doing an occasional video
editing project.

114. erica yamada
233 Dolores St. Apt 6, San Francisco, CA 94103 | 914.439.3360 | www.gomoxie.com | yamadasan@gmail.com
education:
experience:
Institute of Design at IIT, Chicago, IL
Master in Design, Design Planning
09/07 - 05/09
Mission St Labs, San Francisco, CA
User Experience Designer, 08/10 - Present
Parsons The New School for Design, NY, NY
A.A.S. Graphic Design, 9/04 - 12/06
Carnegie Mellon University, Pittsburgh, PA
B.S. Business Administration, 8/97 - 5/01
Keio University, Tokyo, Japan
Junior Year abroad, 9/99 - 8/00
Create user experience design of newly launched iPhone application, GeoShare. Use lean
startup methodology of minimal viable product development and launch learn tactics; Work
with business partner in product design, use cases of potential product direction, planting social
networking virality and user research. Goal is to develop potential future product platform while
increasing app downloads and developing user loyalty.
Intuit, Small Business Group, Mountain View, CA
User Experience and Interaction Designer, 08/09 - Present
Products: QuickBooks Desktop, Intuit Websites, Sales Force Automation
skills:
Worked for SAAS based products, webpage marketing and desktop product development as an
interaction designer and web producer. Projects varied from conceptual and visual design
of SAAS product explorations for small business needs, landing page and SEO optimization of
Intuit websites and the needs of 4 million users of QuickBooks. Position entail
conducting user research, strategy/concept of feature development, prototype wireframe
creation and application of AB or multivariate testing. In addition to interaction work, led
company wide cross department initiative to bring accessibility to Intuit web products.
Native English and Japanese
Basic HTML CSS3
City of Chicago, Department of Technology and Innovation, Chicago IL
Service Design Research Associate for 311(City Services Phoneline), 9/08 – 5/09
Tokyo University, Tokyo, Japan
Brand Marketing Seminar, 9/99 - 8/00
Manhattan School of Music, NY, NY
Voice Major, Piano Minor, 9/96 - 8/97
Languages:
Software:
PC: Powerpoint, Word, Excel
Mac: Adobe Photoshop, Illustrator, Dreamweaver,
Indesign, Flash, Fireworks, Quark, ProTools,
Final Cut Express,Omnigraffle, Balsamiq, Keynote
Photography:
Assisted the City in decreasing unnecessary call volume and improving user experience
and points of interaction between the City government and residents by using human centered/
systems design thinking processes. Conducted qualitative and quantitative research and analysis
of both callers, operators and city departments. Process yielded a comprehensive portfolio of
communication, organizational service design solutions. Interaction concept work of web
mobile work triggered approval from Mayor Daly and acted as spring board toward the launch
of a new City of Chicago website in summer 2009.
BW, E-6, RA-4 Processing, 35mm, Medium, Large Format
Trained in Photojournalism and Studio Photography
Publicis Healthcare Group, Medicus NY, New York, NY
Multimedia Artist, 7/04 – 5/07
Misc:
Sound design, jewelry design, basic film making,
freelance print and brand identity designer,
classical piano, opera and mixed martial arts training
Created pitch presentations for major pharmaceutical clients with new business development
team. Work entailed multimedia design work in video, photography, print design and
powerpoint to achieve high fidelity storytelling about agency and our vision for new clients.
awards:
Finalist for Photographer’s Forum magazine
contest: best of college photography (1999)
Semi-finalist for Photographer’s Forum magazine
photo contest (1998)
Published “America at the Millennium” for
international library of photography (1998)
Account Supervisor, 12/02 – 7/04
Recruited, managed and trained a team of seven account coordinators, teaching effective
project management methods and ensuring proper account coverage throughout agency.
To ensure thorough quality control and manage efficiency in a fast paced and hectic
environment, created and implemented company procedures manual to aid agency process.
Account Coordinator, 1/02 – 12/02
Clients: F. Hoffmann-La Roche, Procter Gamble, Astrazeneca, Sanofi-Aventis
Managed teams and projects for several product launches of domestic and global awardwinning campaigns; Coordinated logistics for agency media, publishers, printers
international conferences.
Bvlgari Corporation of America, New York, NY
Marketing Department, 8/01- 10/01
Worked with advertising, market research, merchandizing, PR and sales departments to
launch new product line, analzye marketing expenditures and placement, manage print
design needs, run logistics of launch events and work with luxury media outlets.
J. Walter Thompson, Tokyo, Japan
Account Services, Mod’s Hair of Nippon/Unilever,12/99 - 6/00
Conducted qualitative market research on Japanese fashion trends of women 18-24. Research
entailed media studies, ethnographic studies of product placement and product usage by
peers. Research yielded new product proposals to Unilever Japan’s client and participation
in the concept development, storyboarding and production of television commercials.

115. PI N X I A Y E
| Interac tion | Produc t | User E xperience
yepin x ia@g ma i l.com · +1 (312) 532 .8598 · 1650 W. Roscoe St. Chicago, I L 60 657
Relevant Sk i lls
Work Experience
MS Office
Adobe CS
Flash, Illustrator, InDesign,
Photoshop,
Drawing Modelling
AutoCAD
Rhino, 3D Max Studio, Alias,
V-Ray, Hypershot
Illinois Institute of Technology, Chicago IL, Aug. 2010 -present
Teaching Assistant, Institute of Design
• Class: Problem framing, Decision making.
City of Chicago, Chicago IL, Summer 2010
Intern, Department of Cultural Affairs
• Working in a team on research project to support itinerary art groups in Chicago area.
• Understanding constrains and needs of small art groups and developing possible
improvements to achieve better audience engagement experience.
Illinois Institute of Technology, Chicago IL, Jan. 2010 - Apr. 2010
Student Lab Developer, IIT Online
• Selecting and processing the raw materials of IIT classes. Organizing the materials into
the presentation file and publishing online as the IIT online education material.
Beijing Olympic and Paralympic Games, Beijing China, Summer 2007 2008
Volunteer Management Assistant, Beijing Capital International Airport
• Management of the identity cards information system.
Lang uage
First Language Chinese
Fluent English
Honou rs
Scholarship for Excellent Students
in Beihang University
2006 2008, Top 10%
Excellent Social Research Paper
in Beihang University
2008, Top 40 of over 3000
Awarded Bronze Award
in NOKIA Design Competition
2008, Top 6 of over 1500
PORTFOLIO LINK
Education
Illinois Institute of Technology - Institute of Design, Expected May 2011
Master of Design
Beihang University, Jul. 2009
Bachelor of Engineering, Industrial Design
Relevant Projects
Place Making: Urban Forest
[Interaction Design] 2010, Chicago Loop Alliance
• Team-based interaction design to create interactive place in Chicago loop
• Large public interactive display built on site in high fidelity
• Explored how to establish emotion connections between people and installation
Travel Experience
[Interaction Design] 2010,
• Team-based interaction design to develop new user experience solutions on smart
phone and large display.
• Conducted user research and prototypes tests. Leveraged social network and new
technology to build up the new travel experience for users. Developed business model.
Consumer Engaging Experience: Autodesk
[Design Planning] 2010, Autodesk
• Team-based design planning to explore new methods for new customers.
• Researched given topic in building industry by design workshops, in-home research,
interview and design charrette. Developed product concepts from research insights.
New Product Category: Braun
[Industrial Design] 2010, Braun
• Team-based product design on the new product category in US market for Braun,
including innovation in business plan, product interaction and design.
• Developed the concept and built the digital prototype of the initial concept.
Wellness Experience: Diabetes in Chicago's Latino Communities
[Design Research] 2009, Chicago Hispanic Health Coalition
• Team-based research of Latino communities.
• Developed the research methods for different events. Worked on organizing the
design events, design workshop, in-home research and interview, design charrette and
participatory design workshop.