This document provides a profile and resume for Paul Hopkins. It summarizes his work history including roles as a head chef, arcade operator, customer service assistant, and founder of his own employment support project. It lists his skills such as experience in various sectors including housing, retail, and hospitality. It also outlines his education and training qualifications as well as noting his hobbies include being an active community volunteer and member of resident groups.

1. Paul Hopkins
80 Stiby Road
Yeovil
Somerset BA21 3EH
Tel: 01935 509614
phopkins61@gmail.com
Profile
A dedicated and intelligent individual with a broad set of skills who has worked across a wide
range of sectors. Proven expertise working in client focused roles, delivering award
winning/professional information, advice and guidance (IAG). An excellent communicator
with experience of working alongside and developing relationships with partner agencies, as
well as working in high-paced environments. A creative problem solver and team player who
is equally able to work as an individual and in positions of responsibility. A result-focused
worker with a ‘can-do’ attitude, who is motivated by and committed to success in all work
that they undertake.
Key Skills
 Experience of working in variety of sectors:
o housing
o retail
o hospitality
o catering
 Excellent team player.
 Strong communication skills.
 Innovative and creative thinker/problem solver.
 Excellent interpersonal skills.
 IT literate/Microsoft Office.
Employment History
August 2013- Present Homemaker/Community Volunteer
(see Additional Work Experience)
March 2013 – August 2013 (seasonal) Head Chef
The Lazy Lizard, Weymouth
Main duties:
 Preparing & cooking food to order in a busy environment – 20-40 covers.
 Stock monitoring and replenishment.
 Maintaining Level 5 hygiene standards.
 Kitchen management, maintaining cleaning schedules and keeping temperature
diaries.
 Cellar work.
February 2012 – August 2012 (seasonal) Arcade Operative
Haven Weymouth Bay, Weymouth,
Main duties:
 Handling high volumes of cash.
 Answering incoming calls.
 Cleaning all mechanisms on arcade machines and machine testing.
 Daily maintenance and programming of all machines
 General customer service.
 Supervising games areas.

2. January 2011 – August 2011 Customer Service Assistant
Tesco, Easton, Portland, Dorset
Main Duties:
 Cash handling.
 Customer facing role, dealing with customer complaints.
 Bakery duties (weights and measures) and stock control/date monitoring.
 General customer service.
 Merchandising and layout planning.
May 2009 – November 2010 Founder/Self-Employed
Step up start up, Weston, Portland
Main Duties:
 Developing my own employment support project for HA Residents and jobseekers.
 Working alongside Synergy Housing, Business link, Dormen and Weymouth JCP.
 Outreach basis in Dorset with approx. 150 clients.
 Received the Virgin Media Pioneers Award in February 2010 for this project.
 Advice on applying for jobs, CV writing, interview skills and general employability.
Additional Work Experience
August 2013 – Present Community Volunteer/Link Member
Yarlington Housing Group
 Member of Yarlington’s resident consultation group ‘The Link’
 Working within the community to assess and provide guidance for improvements as
well as listening to and gathering resident feedback for Yarlington.
 Attending board and resident meetings
 Communicating with residents via social media and other forums
 Acting as an advocate for residents assisting them with their personal development.
January 1996 – December 1998 Sous Chef
Birmingham Metropolitan Hotel
Main duties:
 Working alongside Chef De Partie and Head Chef
 Responsible for mise en place for up to 2000 covers
 Monitoring work stations and plating-up
 Able to deliver silver service
 Supervising waiting staff
Education and Training
 City and Guilds Catering and Hospitality Level 4
 NVQ Level 1 & 2 Information Advice and Guidance
 Level 2 Food Hygiene
 GCSE - English C, Mathematics C, Home Economics C, Information Technology C
Geography D, Art D, CDT D, Child Care E.
 Wilkinson’s retail management training
 COSHH
Hobbies and interests
I am currently an active member of both Westfield Community Association and Yarlington’s
resident ‘Link Group’ I am an active individual, who enjoys a high level of fitness and health.

3. References - Available on request