The document discusses the importance of trust and connection in business. It notes that only 18% of people trust business leaders and 13% trust government leaders. Several experts are quoted emphasizing the value of building relationships and trust through small actions. Making authentic connections with customers and caring for others' well-being is said to naturally inspire trust. Attention to detail and consistency in both large visions and small habitual behaviors is presented as a way to achieve great things through trust and connection.

1. trust
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2. trust
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3. trust
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4. Monday, 16 September 13

5. 18
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6. 18
only 18% trust business
leaders to tell the truth
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7. only 13% trust government
leaders to tell the truth13
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8. disconnection
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9. connection
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10. connection
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11. connectiontrust =
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12. 1 2
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13. 1 2
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14. Monday, 16 September 13

15. Brené Brown
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16. Connection is why we’re
here. It’s what gives meaning
and purpose to our lives.
Brené Brown
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17. Seth Godin
CONNECTION
ECONOMY
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18. Seth Godin
CONNECTION
ECONOMY
We must understand we are firmly in
the connection economy now.
These are the precious resources.
•Who trusts you?
•Who wants to hear from you?
•Who will collaborate and support
and engage with you?
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19. Seth Godin
CONNECTION
ECONOMY
Is my next action going to build a
relationship or take from it?
Am I earning trust or burning trust?
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20. Masami Sato
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21. Masami Sato
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22. when you authentically care about yourself
your business, your team and customers AND
our world, then our trust comes automatically.
Masami Sato
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23. Every small thing we do habitually is
an expression of who we are
Masami Sato
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24. Every small thing we do habitually is
an expression of who we are
Masami Sato
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25. Every small thing we do habitually is
an expression of who we are
Masami Sato
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26. LATE?
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27. LATE?
9:00
10:30
1:45
11:00
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28. 9:10
10:20
1:40
10:50
LATE?
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29. 9:10
10:20
1:40
10:50
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30. 9:10
10:20
1:40
10:50
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31. 9:10
10:20
1:40
10:50Oh!
Connected
moment
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32. 9:10
10:20
1:40
10:50
Connected
moment
Trust
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33. Monday, 16 September 13

34. Bryce
Robb
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35. We have been using odd appointment times ever
since hearing you talk about this point of difference 3
years ago at a B1G1 event.
Making our appointments at 9.55 am or 10.25 am has
really added the wow factor to our business.
We even get people standing at the end of their
driveway watching their watches not believing we will
be so punctual.
Monday, 16 September 13

36. We have been using odd appointment times ever
since hearing you talk about this point of difference 3
years ago at a B1G1 event.
Making our appointments at 9.55 am or 10.25 am has
really added the wow factor to our business.
We even get people standing at the end of their
driveway watching their watches not believing we will
be so punctual.
Monday, 16 September 13

37. We have been using odd appointment times ever
since hearing you talk about this point of difference 3
years ago at a B1G1 event.
Making our appointments at 9.55 am or 10.25 am has
really added the wow factor to our business.
We even get people standing at the end of their
driveway watching their watches not believing we will
be so punctual.
Monday, 16 September 13

38. Monday, 16 September 13

39. Trust
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40. Trust
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41. Trust
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42. Monday, 16 September 13

43. Monday, 16 September 13

44. Monday, 16 September 13

45. Monday, 16 September 13

46. Monday, 16 September 13

47. Monday, 16 September 13

48. Monday, 16 September 13

49. Monday, 16 September 13

50. Monday, 16 September 13

51. Nate Silver
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52. Good innovators typically think very big and
they think very small.
Nate Silver
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53. Nate Silver
New ideas are sometimes found in the most
granular details of a problem where few others
bother to look.
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54. When we do the small things with great
care then we can achieve great things
Masami Sato
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55. If we fail to care about the small things
then the big things collapse around us
Masami Sato
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56. When we do the small things with great
care then we can achieve great things
Masami Sato
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57. Perspective is seeing things from
a place where you’re not
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58. Perspective is seeing things from
a place where you’re not
Maybe it’s not just about building great
products, maybe it’s about building
connection and trust.
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59. Perspective is seeing things from
a place where you’re not
Maybe it’s not just about building great
products, maybe it’s about building
connection and trust.
And maybe it’s about building
a better world too ........
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60. Monday, 16 September 13

61. Monday, 16 September 13

62. What if that was actually possible?
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63. Monday, 16 September 13

64. Monday, 16 September 13

65. Monday, 16 September 13

66. Monday, 16 September 13

67. connection
moments of
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68. IMAGINE
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69. Monday, 16 September 13

70. Every small thing we do habitually is
an expression of who we are
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71. connection
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72. connected
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73. one
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74. Monday, 16 September 13