To learn more about all our Partner Office Hours, go to http://p.force.com/officehours.

1. Partner Community Office Hours
March 2015

2. ​ Safe harbor statement under the Private Securities Litigation
Reform Act of 1995: This presentation may contain forward-
looking statements that involve risks, uncertainties, and
assumptions. If any such uncertainties materialize or if any of the
assumptions proves incorrect, the results of salesforce.com, inc.
could differ materially from the results expressed or implied by the
forward-looking statements we make. All statements other than
statements of historical fact could be deemed forward-looking,
including any projections of subscriber growth, earnings,
revenues, or other financial items and any statements regarding
strategies or plans of management for future operations,
statements of belief, any statements concerning new, planned, or
upgraded services or technology developments and customer
contracts or use of our services.
​ The risks and uncertainties referred to above include - but are not
limited to - risks associated with our new business model; our past
operating losses; possible fluctuations in our operating results and
rate of growth; interruptions or delays in our Web hosting; breach
of our security measures; the immature market in which we
operate; our relatively limited operating history; our ability to
expand, retain, and motivate our employees and manage our
growth; risks associated with new releases of our service; and
risks associated with selling to larger enterprise customers.
Further information on potential factors that could affect the
financial results of salesforce.com, inc. are included in our
registration statement (on Form S-1) and in other filings with the
Securities and Exchange Commission. These documents are
available on the SEC Filings section of this Web site.
Salesforce.com, inc. assumes no obligation and does not intend to
update these forward-looking statements.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
our services should make the purchase decisions based upon
features that are currently available.
Safe Harbor Statement*
*also review your Partner Non-Disclosure Agreement (NDA)

3. Announcements

4. March 3 – APP Academy: Getting Started (Virtual)
March 3 – Alliances & Channels Quarterly Update w/ Tyler Prince
March 4 – Partner Marketing Power Hour
March 4 – Partner Community Office Hours
March 5 – Partner Roadmap Webinar
March 10 – Partner + Premier Success = Customer Success
March 10 – Dreamforce Office Hours
March 10 – APAC Salesforce World Tour (Melbourne)
March 17 – APP Academy: Market (Virtual)
March 18 – Cloud Academy: Getting Started (Virtual)
To see more events, webinars, registrations, and
replays you may have missed, go to:
Partner Community > Calendar
Calendar of Events
Check the Partner Community for Updates

5. • Access to & insight from our PM’s & Program Staff
• Transparency with our product roadmap
• Program announcements & Alerts!
• Around once per month
Partner Roadmap Webinar
What’s New & What’s Next for ISV & SI Partners
http://p.force.com/ROADMAP
Next session is on March 5 at 9am Pacific
Topic: Emerging Technologies

6. Alerts! Important Notification for Partners
Read Each Notice Carefully
• Connec&ng
Orgs
to
Environment
Hub
and
Crea&ng
SSO
User
Mappings
• Order
Ac&va&on
Temporarily
Unavailable
(March
4-­‐8,
2015)
• UPDATED:
Home
Page
Component
Changes
in
Progress
(February
27,
2015)
• New
Partner
Community
Username,
Profile,
&
Email
Requirements
http://p.force.com/ALERTS
You must log in to
see the Alerts!

7. http://p.force.com/premier http://p.force.com/heroku http://p.force.com/desk
New Product Information and Development Resources

8. New Consulting Partner (SI) Program Changes
For the New Fiscal Year Beginning February 1, 2015
http://p.force.com/programchanges

9. New Functionality in the Partner Community
Started on February 20
• Translation of the Partner Community to Japanese
• Revamped Partner Signup process with an easy step-by-step wizard for
signing up
• Access to the Partner Sales Aid from the Partner Online Training page
• Presentation and acceptance of the Partner Master Agreement on the
Partner Community
• Old Partner Portal site will be fully retired on April 3rd
• See News Item from Jan. 13th
http://p.force.com/news

10. New Master Partner Program Agreement FAQ
http://p.force.com/news

11. Creating new orgs in the Environment Hub?
http://p.force.com/hub

12. Technical Questions? Forums Have Answers!
http://developer.salesforce.com/forums

13. The AppExchange Marketing Program (AMP) is a game-
changing co-marketing engine designed to accelerate
growth for AppExchange partners.
AppExchange Marketing Program (AMP)
​ Turnkey promotion and co-marketing opportunities for revenue-sharing partners.
Partners invest in AMP to:
• Increase awareness and demand.
• Create meaningful connections with Salesforce
customers, prospects, and sales.
• Leverage Salesforce’s brand power and world-class
marketing.
http://p.force.com/AMP

14. Partner Marketing Power Hour
Jam-packed hour of marketing insight and information
http://p.force.com/powerhour

15. PR Office Hours
Partner Community Office Hours
Partner Marketing Power Hour New!
Security Review Office Hours
http://p.force.com/officehours
Office Hours For All Partners
Dreamforce Office Hours

16. Sponsorships for 2015!
Please review the updated list of events
http://p.force.com/sponsorships

18. Partner Community - Next Steps
ü Get Access to the new Partner Community
ü Post Your Picture
Let us see who you are!
ü Join the Partner Community *Official* Group
o In that group, select:
Email Settings > Daily Digest
ü Encourage your colleagues to do the same
ü Go to p.force.com/signup for help
ü Collaborate and have fun!
YES! NO!

19. Partner Online Training
Now Includes the Partner Sales Aid
http://p.force.com/LMS
Login must contain @partnertraining.com

20. Partner Sales Aid (PSA)
• Access via Any Web Enabled
Device
• Phone & Tablet using
Salesforce1
• Initial Access through Education
tabs in Partner Community
• PSA contains Sales & Sales
Support Content
http://p.force.com/psa

21. Partner Community – Topics (A-Z)
Jump directly to a specific topic
http://p.force.com/topics

22. Partner Community – Tip Sheet
http://p.force.com/tipsheet

23. Office Hours Are Open!

24. 2 Ways to Ask Questions
http://p.force.com/question
1. Post your question to the Q&A Chatter Group
- http://p.force.com/question
2. Use the GoToWebinar Question Pane
- we may re-post your question in the Q&A Chatter Group
Office Hours Now Open!
1. Programs?
2. Policies?
3. Resources?
4. Training?
5. Timelines?
6. Deadlines?
7. Best Practices?

25. Thank you

26. 2 Ways to Ask Questions
http://p.force.com/question
1. Post your question to the Q&A Chatter Group
- http://p.force.com/question
2. Use the GoToWebinar Question Pane
- we may re-post your question in the Chatter Group
Office Hours Will Begin Soon!
1. Programs?
2. Policies?
3. Resources?
4. Training?
5. Timelines?
6. Deadlines?
7. Best Practices?