This presentation is the part 1 of 3 and addresses the challenges and opportunities of using social media internal and external communities to transform organizations into a more open enterprise.
There are amazing facts and benefits from implementing an Enterprise Social Networking solution. Increased efficiency, higher rate of collaboration, and organization of internal communication are just a couple found through ESN.
In this presentation originally created for DNNcon 2013 (West Palm Beach, FL), Jason Stone of Engage Software covers the Enterprise Social Networking space. What is ESN? Who are some of the key players? What does the research say about the market and its future? He shares some of his own experiences on the team that created iheartDNN.com as well as some from leading the Evoq Social ESN LinkedIn group.
Building Web Communities That Add ValueDavid Terrar
Using the web community we built for Institute of Chartered Accountants of England and Wales professional member network as a case study, this presentation gives practical advice on how to build a better web community
There are amazing facts and benefits from implementing an Enterprise Social Networking solution. Increased efficiency, higher rate of collaboration, and organization of internal communication are just a couple found through ESN.
In this presentation originally created for DNNcon 2013 (West Palm Beach, FL), Jason Stone of Engage Software covers the Enterprise Social Networking space. What is ESN? Who are some of the key players? What does the research say about the market and its future? He shares some of his own experiences on the team that created iheartDNN.com as well as some from leading the Evoq Social ESN LinkedIn group.
Building Web Communities That Add ValueDavid Terrar
Using the web community we built for Institute of Chartered Accountants of England and Wales professional member network as a case study, this presentation gives practical advice on how to build a better web community
How can enterprise social technologies help your company? What tools will enable you to connect employees to each other and to information to address key challenges?
How IT can empower your organization to wlanMicrosoft
How can enterprise social technologies from Microsoft help your company stay connected and secure when employees are increasingly becoming more mobile and distributed? What tools will enable you to connect employees to each other and at the same time provide the right levels of IT management?
Better serving members using one social spotMicrosoft
Since its founding nearly 90 years ago, Nationwide has gone from a small auto insurer for farmers to one of the largest insurance and financial services companies in the world. Through it all, one thing has stayed constant: a focus on serving customers, which it considers members of the Nationwide family. Today that members-first policy is supported by Yammer social networking technology, including a SharePoint integration dubbed Spot—as in, the spot to get everything done.
Building Sustainable Corporate Web CommunitiesDavid Terrar
This is the latest version of my \"building better web communities\" presentation, as delivered at Arjen Strijker\'s SOMESSO conference in Zurich on 31-10-08. This needs a proper overhaul to make it Presentation Zen style, as a number of the slides fail the Guy Kawasaki 10/20/30 rule of Powerpoint. I\'ll be doing a new version soon, but I\'m also working on a re-write having puilled all these ideas into our new methodology.
How can enterprise social technologies help your company? What tools will enable you to connect employees to each other and to information to address key challenges?
How IT can empower your organization to wlanMicrosoft
How can enterprise social technologies from Microsoft help your company stay connected and secure when employees are increasingly becoming more mobile and distributed? What tools will enable you to connect employees to each other and at the same time provide the right levels of IT management?
Better serving members using one social spotMicrosoft
Since its founding nearly 90 years ago, Nationwide has gone from a small auto insurer for farmers to one of the largest insurance and financial services companies in the world. Through it all, one thing has stayed constant: a focus on serving customers, which it considers members of the Nationwide family. Today that members-first policy is supported by Yammer social networking technology, including a SharePoint integration dubbed Spot—as in, the spot to get everything done.
Building Sustainable Corporate Web CommunitiesDavid Terrar
This is the latest version of my \"building better web communities\" presentation, as delivered at Arjen Strijker\'s SOMESSO conference in Zurich on 31-10-08. This needs a proper overhaul to make it Presentation Zen style, as a number of the slides fail the Guy Kawasaki 10/20/30 rule of Powerpoint. I\'ll be doing a new version soon, but I\'m also working on a re-write having puilled all these ideas into our new methodology.
Esitys sosiaalisen median hyödyntämisestä rekrytoinnin ja työnantajakuvan rakentamisen tukemisessa. Pidetty 25.11.2010 asiakastilaisuudessa rekrytoinnista vastaaville isojen yritysten edustajille.
We are social creatures and we crave social interaction. This presentation from SPSNYC is about how we build social solutions to our business problems...today.
Lithium whitepaper: Hey, Tech! Get Serious About Social Customer EnlistmentLithium
Learn about the current state social for tech and why social customer enlistment is a game-changer. Learn how to get social customers to co-create value with you with
gamification—done right. Get sustainable social strategies from Lithium.
ITS 833 – INFORMATION GOVERNANCEChapter 13 Information Gover.docxvrickens
ITS 833 – INFORMATION GOVERNANCE
Chapter 13 Information Governance for Social Media
Dr. Sandra J. Reeves
[email protected] J. Reeves 2018
1
This chapter deals with Information Governance for Social Media. You see in the lower left corner the logo for the website where I acquired the theme for the Power Point slide. I chose to use more of a “cartoon” view with the two people in the lower right corner getting acquainted for two reasons. First, it is almost comedic the kinds of ridiculous things that people will post on social media sites, and second the cartoon depicts two people “getting acquainted”, which is also what happens often on social media. Going back to the first comment, not only will people make complete and utter fools of themselves on social media, they demonstrate their lack of common sense and reasoning. In addition, some people commit criminal acts and then boast about it on social media. Social media is used frequently in child custody cases to demonstrate when a parent has used such poor judgment that it does not serve in the best interest of their children for them to have custody and control over those children. Having said that, there are appropriate and positive uses for social media.
1
CHAPTER GOALS AND OBJECTIVES
Be able to discuss uses of social medial for business and government
What is Web 2.0? How is it different?
What are some categories of social media platforms? Examples of each
Give examples of tools used to archive social media
What is the difference between static and dynamic social media content
Legally what is required with regard to the capture, storage and archival of social medial content by an organization?
What are the rules for record retention of social media records?
What are the record retention guidelines for social media records?
What is enterprise social media?
What is the difference between an inward vs. outward facing social media site?
What are the ways in which social media is the same and is different from things like e-mail and IM?
What are the advantages and risks of social media in the organization?
List key social medial guidelines that all organizations should follow regardless of industry
What is meant by spoliation of evidence?
Give an overview of the best practices that are evolving for social media records
[email protected] J. Reeves 2018
2
Look at the slide above. These are the highlights from Chapter 14 that I want you to take away from the chapter.
2
Uses for Social Media in the Public and Private Sector
Corporate Use:
Create visible branding
Strengthen relations with customers
Attract new customers
Highlight and advertise their products and services
Collect information used in decision making
[email protected] J. Reeves 2018
3
Government Use:
Consult with and engage citizens
Provide services
Keep pace with fast moving events
Facilitate communication and collaboration
Improve Employee Engagement
Boost productivity and Efficiency
Internal Social Media:
Help ...
Webinar Australia: What you should know about Social Media for corporationsSociety3
“What you should know about
Social Media for corporations”
This introductory webinar gives you a comprehensive insight into Social Media for corporations:
1) Cross functional strategy for business improvements
2) More effective way to compete for mind-, and market share
3) Less expensive way to create a better customer experience
It is a 60 minute compressed presentation of our 2 month leadership class
Social Media in corporations - are you ready?:
What do you know about your customers in the social web?
Do you know what customers say about you and your brand?
Do you know how open your customer base is and therefore how vulnerable you are?
How do you identify and work with key influencer?
Are you ready if your competitors go after your customers in the social web?
Are you able to create a social media strategy?
Do you know how to leverage the social web for your support organization?
Do you have an idea about ROI and effectiveness of social media?
Do you know how to measure improvements and success in the social web?
Did you ever consider involving and leveraging your partners?
Did it occur to you that the social web may be ideal to compete for mindshare?
Do you have enough information to decide whether to ignore or engage?
Agenda/Content:
The Social Web from a corporate point of view
Assessing a company’s social presence
Social media as a cross functional model
Creating a social media strategy
Understanding reporting and analytics tools
Dealing with ROI, budget and resource planning
Developing an execution plan
Building a successful social media organization
This is not about tools and how to better use LinkedIn, Facebook, or Twitter. It is about developing and executing a social media strategy for a 500 or 5,000 employee organization and creating a better business experience for customers, prospects and partners.
Target Audience:
- Business professionals on all levels and all department across all industries.
- Social media consultants or consultants entering the social media space.
Getting Started with Enterprise Social NetworkingDavid Stephens
This presentation is to introduce social software and social networking. It includes a demo of Lotus Connections and some information on how to get started quickly with a Lotus Connections deployment.
A review of the technical and cultural benefits and barriers to adopting social media inside the organization to aid in collaboration, knowledge management.
Similar to Part 1 Social Entreprise 2.0 By V Glaenzer (20)
1. The New Enterprise or Social enterprise 2.0 Using social media communities to transform organizations into a more open enterprise. Part 1 Author: Virginie Glaenzer December 2010
2. AGENDA Part 1: Opportunity: what is Enterprise 2.0? Communities: what are the benefits of communities for employees, shareholders and customers? Challenges: what are the challenges for social teams and employees to use social media? Part 2: Solutions: how do we help organizations embrace social media and communities concepts? Part 3: BecomingEnterprise 2.0: a step-by-step process How does Enterprise 2.0 operate? Finals thoughts Case studies
4. Definition According to Wikipedia, “Enterprise 2.0 is the use of "Web2.0" technologies within an organization to enable or streamline business processeswhile enhancing collaboration - connecting people through the use of social-media tools. Enterprise 2.0 aims to help employees, customers and suppliers collaborate, share, and organize information.” Enterprise 2.0 uses internal and external communities. External communities or social virtual communities are people interconnected on the web and passionate by a topic or an expertise. Internalcommunitiesare groups or units working as a team and groups of people passionate about a topic or an expertise.
5. Communities What are the benefits of communities for employees, shareholders and customers?
6. Internal Communities benefits Increase Productivity: Reduce time to solve problems or issues Streamline processes Increase consistency in process among locations Reduce duplication of work Increase policy adoption Reduce Costs: Reduce projects Reduce travel and operational costs Create dynamic, more reactive and knowledgeable teams: Increase brand consistency An organizational “social fabric” is created resulting in improved employee retention and being more committed to each other and the company The community is a container for corporate memory —it greatly accelerates employee on-boarding and empowers employees and increases collaboration between groups resulting in knowledge sharing
18. Challenges for Social Media Teams Resistance from internal culture Measuring ROI Lack of resources An ever-changing technology space A increase in business demands
19.
20. “ We don’t see the benefits of interacting with other groups”
21. “ There will be inaccuracy/garbage and it will be ineffective”
22. “It is a distraction and a risk to make a fool of our team”